Head of Ecosystem Growth

About OKX:

OKX is a prominent digital asset trading platform that leverages blockchain technology to offer advanced financial services to traders worldwide. With hundreds of token & futures trading pairs, OKX assists traders in optimizing their strategies. It stands as one of the premier digital asset trading platforms in terms of trading volume, catering to millions of users across 100 countries. Owing to its exceptional performance, OKX derivatives are internationally renowned for their daily volume reaching approximately $10 billion, setting a benchmark in the industry. The company envisions blockchain technology as a catalyst for eradicating transactional barriers and enhancing transactional efficiency throughout society, thus making a significant impact on the global economy. Continually striving for innovative accomplishments to revolutionize the world, OKX maintains an unwavering commitment to enhancing customer experience.

Responsibilities:

Maintain regular communication with VIP customers to comprehend their requirements and feedback, deliver tailored services and solutions, and bolster the engagement of VIP users with the platform.

Promote the company's products and services proactively. Educate customers on the latest advancements and advantages of the products to solidify brand loyalty.

Conduct in-depth analysis of user profiles, meticulously documenting customers' business needs, transaction patterns, etc., to gain a profound understanding of customers and offer efficient, professional, and considerate services.

Collaborate closely with internal teams like product, operations, customer service, and technology units to ensure streamlined provision of high-quality services to customers. Conduct user engagement interviews and advocate for product enhancements.

Stay abreast of industry trends, understand competitor product strengths, drive team processes and product refinements, and contribute to achieving departmental objectives.

Desired Qualifications:

A Bachelor's degree or higher, with over one (1) year of experience in VIP customer operations.

Demonstrated flexibility and adaptability in managing VIP customer relations and providing personalized services.

Strong communication, negotiation, and interpersonal skills.

Exhibit a high sense of responsibility, integrity, teamwork, and a proactive approach to problem-solving.

Present a professional demeanor and image.

Proficiency in spoken and written English and Mandarin, essential for interactions with Mandarin-speaking counterparts from China/Hong Kong.

Openness to working at Tun Razak Exchange, within walking distance of MRT TRX.

Benefits & Perks Package:

Competitive compensation package encompassing Basic Salary, KPI Allowance, and Annual Increment.

Monthly meal allowance of up to RM 500.

Unlimited transportation allowance (terms and conditions apply).

Regular monthly team-building activities.

RM 2,500 training & wellness benefits annually.

Annual bonus payout.

Convenient workplace situated just a 5-minute walk from MRT TRX.

Insurance coverage for employees and dependents.

Abundant growth opportunities and prospects for promotion, featuring skill development assistance, mentoring, and training programs to boost your career.

Employee engagement, recognition, and appreciation initiatives.

Diverse multinational work environment fostering career advancement through interactions with individuals from varied backgrounds, cultures, and nationalities.

Animoca Brands, a winner of [Deloitte Tech Fast] and ranked in the Financial Times list of High Growth Companies Asia-Pacific 2021, is a leader in digital entertainment, blockchain, and gamification focusing on advancing digital property rights. The company develops and publishes a diverse range of products including token systems and various original games along with products utilizing well-known intellectual properties. Animoca Brands has multiple subsidiaries contributing to its growing portfolio. They invest in numerous NFT-related companies and decentralized projects, including but not limited to Axie Infinity and NBA Top Shot. For more information, please visit the official Animoca Brands website or their social media channels.

Role Overview:

We are in search of a highly skilled Senior Tokenomics Analyst to join our Tokenomics team. The candidate will be responsible for developing and optimizing tokenomics strategies for clients. An ideal candidate should possess a strong background in blockchain technology, economics, and data analysis with expertise in the Web3 space.

Key Responsibilities:

Develop and implement tokenomics models for various blockchain projects.

Analyze and improve the economic systems of existing tokenomics frameworks.

Collaborate with clients to understand their objectives and create effective tokenomics strategies.

Offer insights and recommendations based on economic principles and data analysis.

Conduct detailed analyses of blockchain data to assess tokenomics model performance.

Build and maintain financial models to simulate token behaviors and outcomes.

Utilize statistical and machine learning techniques to predict trends and optimize token distribution.

Create reports on token performance, market trends, and provide strategic recommendations.

Work closely with clients to gather requirements, present findings, and offer strategic advice.

Simplify complex tokenomics concepts for clients and stakeholders.

Provide ongoing support and adjustments to tokenomics strategies based on client needs and market conditions.

Stay informed on the latest trends and best practices in tokenomics and blockchain technology.

Conduct competitive analysis and market research for identifying new opportunities.

Contribute to developing tools and methodologies for tokenomics analysis.

Collaborate with cross-functional teams to align tokenomics strategies with project objectives.

Mentor junior analysts and enhance the team's capabilities.

Participate in industry events to represent Animoca Brands and share expertise.

Requirements:

Proven experience in a Tokenomics Analyst or similar role in the Web3 industry.

Strong understanding of blockchain technology, cryptocurrencies, and DeFi.

Expertise in economics, financial modeling, and data analysis.

Proficiency in analytical tools and programming languages.

Effective problem-solving skills and attention to detail.

Strong communication and presentation abilities.

Capability to work independently and in a team.

Advanced degree in economics, finance, data science, or related fields.

Preferred Qualifications:

Bachelor's degree in Economics, Maths, or Physics.

Familiarity with Animoca Brands' products and services.

Background in project management or strategic consulting.

Experience with smart contract development and blockchain protocols.

THE PERKS

Dynamic and diverse work environment.

Token and NFT incentive schemes.

Flat company structure enabling swift idea communication.

Casual work attire.

Opportunity to collaborate with various subsidiary brands.

Benefits including Medical/Life/Transportation allowances.

Personal Information Collection Statement: Personal data provided by the Job Applicant will be handled as per Employer's Personal Data Policies provided upon request. Confidentiality of classified data within Human Resources & Administration Department will be maintained. Personal data of unsuccessful applicants may be retained for up to 3 months.

Who We Are:

Our company is at the forefront of reshaping global systems with our innovative digital asset exchange, Web3 portal, and blockchain ecosystems. We are dedicated to creating a more just, transparent, and inclusive society using blockchain technology. With over 50 million users across 180+ countries, and 3000+ employees, we are a secure and reliable platform supported by Proof of Reserves. As ardent backers of the Arts and Sports, we proudly partner with well-known organizations.

About the Team:

The Legal team at our company offers legal counsel and guidance across various areas and regions to support business growth and collaborate with all company teams. We are a dynamic, cooperative, and fast-paced team that thrives on the innovative nature of our work and industry.

About the Opportunity:

In this role, you will report to the European Deputy General Counsel in Malta. Your main focus will involve supporting our European entity based in Malta, while collaborating closely with our Global Legal team and business leaders. The ideal candidate should have a solid understanding and passion for the cryptocurrency/digital asset space, 3-10 years of experience from a top law firm or in-house at a renowned business, strong academic background, exceptional writing and analytical capabilities, and experience in financial services, cryptocurrency/digital assets, and relevant legal regulations (e.g., MICA, GDPR, MIFID).

We offer a competitive salary, bonuses, benefits, and the chance to work in a pioneering industry that is shaping the future of financial services.

What You’ll Be Doing:

Provide legal support across various areas including product development, HR/employment, corporate governance, contract negotiation, litigation, regulatory matters, compliance, institutional sales, partnerships, and marketing/advertising.

Assess and advise on legal risk related to new and existing digital assets, oversee the legal aspect of the asset review process, and manage civil or regulatory litigation matters.

Collaborate with the compliance team on licenses, regulatory communications, policy drafting, and supporting compliance efforts.

Collaborate with product and business development teams on company-wide projects and goals.

Assist with corporate governance matters, subsidiary maintenance, filing obligations, and other corporate tasks.

Offer legal advice to different business areas and align legal concepts with strategic business goals.

What We Look For In You:

Doctor of Law (LL.D.) degree with required advocate authorization in Malta.

3-10 years of experience at a top-tier law firm or in-house legal team, preferably in financial services or crypto industries.

Experience or keen interest in cryptocurrency and blockchain legal issues.

Ability to work autonomously in a fast-paced, multicultural environment.

Effectively advise and build trust with business teams.

Navigate legal ambiguities in a rapidly changing legal landscape.

Comfortable in a collaborative legal team setting with cross-jurisdictional experience.

Proficient in drafting, reviewing, and negotiating contracts.

Perks & Benefits:

Competitive compensation package.

Learning and development programs with education subsidies.

Team-building activities and company events.

Wellness and meal allowances.

Comprehensive healthcare coverage for employees and dependents.

Additional benefits to be discussed during the application process.

Who We Are:

We are Nova Labs, the pioneers behind the innovative Helium Network and the masterminds behind Helium Mobile. Established in 2013, we are a dynamic force shaping the world of connectivity. Rooted in decentralized technology, we are revolutionizing IoT and mobile industries to foster a more interconnected and accessible world.

Role Summary:

We are in search of a versatile and seasoned People Ops Generalist with a recruitment specialization to bolster our team. As a key member, you will be responsible for overseeing the entire recruitment process and providing broad People Ops support across diverse functions. This position presents an exceptional opportunity to contribute to talent acquisition and broader HR endeavors within our organization.

Responsibilities on Duty:

Recruitment and Talent Acquisition:

Lead the end-to-end recruitment process, encompassing job postings, candidate sourcing, screening, interviewing, and offer negotiation.

Devise and execute innovative recruitment strategies to attract top-tier talent across various channels like job platforms, social media, and networking events.

Collaborate closely with hiring managers to grasp staffing requirements and offer guidance on recruitment best practices.

Establish and nurture robust candidate pipelines meeting both current and future hiring needs.

Employee Engagement and Development:

Participate in initiatives aimed at enhancing employee engagement, including organizing team-building activities, implementing employee recognition programs, and conducting surveys.

Provide training to managers and supervisors on best practices for performance evaluations, lending support throughout the review cycle.

Infuse performance feedback into talent development programs, succession planning, and career enhancement initiatives.

Employee Onboarding and Orientation:

Plan and manage new hire onboarding activities like completing paperwork, organizing orientation sessions, and familiarizing new employees with company policies and culture.

Act as a resource for new employees, addressing queries, facilitating a seamless transition into the organization, and setting them up for long-term success.

HR Administration and Compliance:

Maintain accurate employee records in our HRIS in adherence to relevant employment laws and regulations.

Support HR administrative tasks, including benefits administration, payroll processing, and aiding in performance management.

HR Policies and Procedures:

Assist in devising and enforcing HR policies, procedures, and initiatives to foster a positive work environment while ensuring legal compliance.

Conduct HR training sessions as necessary to educate employees and managers.

Profile Fit:

3-5 years in a People Operations role, with a focus on Recruitment for at least 1-2 years.

Demonstrated capabilities in talent acquisition, with a proven track record in managing full-cycle recruiting.

Proficiency with Greenhouse is a prerequisite; experience with Namely is advantageous.

Excellent communication and interpersonal skills, adept at engaging with candidates and employees across all organizational levels.

Proven creative thinking and innovation skills with the ability to introduce novel ideas for new hire success and employee engagement.

Strong organizational proficiency with acute attention to detail, adept at handling multiple priorities and deadlines.

Quick adaptability to learning new technologies and operating in a dynamic startup environment.

Discreet handling of confidential information with the ability to maintain high levels of confidentiality.

Why You'll Enjoy Working Here:

Culture: Engage in an environment that values creativity, open-mindedness, and cherishes your unique perspective.

Growth: Be part of a team invested not just in the present but also in your future development, working together toward collective goals.

Impact: Influence projects that hold significance, where your creativity directly contributes to overall success and progression.

Benefits:

Remote-First: Enjoy the freedom to work from any location within the US.

Health Benefits: Fully covered premiums (medical, dental, vision) for yourself and eligible dependents.

Time Off: Unlimited vacation time with an additional stipend to enhance your getaways.

Wellness: Monthly stipend promoting a healthy work-life balance and overall well-being.

Tech Support: Annual allowance for essential gadgets and equipment.

Compensation Structure:

Competitive Salary + Equity.

Pay scales vary by location within the US, categorized into tiers based on the local cost of labor index.

Starting pay for the successful candidate depends on skills, experience, qualifications, work location, and market conditions.

Nova Labs aims for the 50th percentile of the pay scale for new hires.

Compensation ranges for various experience levels and skill sets in different US locations include:

Tier 1 (San Francisco / New York City): $97,000 - $127,000

Tier 2 (Boston, Seattle, DC, etc.): $84,000 - $114,000

Tier 3 (Austin, Dallas, Denver, etc.): $80,000 - $108,000

Tier 4 (Other areas): $75,000 - $102,000

Our client is a consulting business based in the UK that offers data/intelligence platforms to Retail, FMCG, and Consumer Goods clients. They are currently expanding their presence in the APAC region and seeking a Client Engagement Manager to support their primary client in Hong Kong. This role is situated in a startup environment, providing significant autonomy and flexibility.

Responsibilities:

Evaluate and address various questions and issues raised by platform users, categorizing them based on whether they are technical or usage-related.

Assess the severity of platform issues affecting users, prioritize them, and collaborate with the global product team to address them efficiently and with minimal impact.

Understand the role of customer data in aiding stakeholders' decision-making through the platform.

Demonstrate how the platform can address business queries and provide basic guidance that enhances users' skills.

Establish solid relationships with Platform users spanning different banners, categories, and support functions.

Assist in implementing a structured training program in close coordination with the stakeholder's Learning & Development department.

Contribute to developing a repository of content that Platform users can leverage to complement their training.

Requirements:

Bachelor’s Degree in Business, Information Technology, Computer Science, or equivalent field.

Prior experience in Retail or with data-centric products is advantageous.

Background in User Engagement or Customer Support is a plus.

Excellent communication and stakeholder management skills, with the ability to balance priorities across different business units.

Experience in a dynamic environment and in facilitating business transformation.

Capable of working independently and collaboratively within a team.

Proficiency in Cantonese, Mandarin, and English.

Consideration will be given to less experienced candidates for the Client Engagement Executive position.