Institutional Operations Lead
San Jose, USA
Full time
Office
Compensation is not specified
Role
Operations Manager
Description
About the Company
At the heart of OKX lies a belief in leveraging technology to transform the future. Established in 2017, OKX is at the forefront of shaping global systems through its advanced digital asset exchange, Web3 portal, and blockchain ecosystems. With a commitment to revolutionizing the financial landscape, OKX offers a diverse range of cutting-edge products, solutions, and trading tools to over 50 million users in 180 countries worldwide. By empowering individuals to explore Web3, OKX envisions a future of financial accessibility driven by blockchain and decentralized finance principles. The company fosters a culture of innovation, social responsibility, and values diversity and inclusion to enhance industry value creation.
Role Overview
As the Institutional Operations Lead at OKX, you will play a pivotal role in managing Due Diligence Questionnaires (DDQ) completion for potential clients evaluating the company's services. Your responsibilities involve ensuring tailored and accurate DDQ responses that reflect OKX's capabilities, compliance standards, and risk management strategies. By meticulously overseeing the DDQ process, you will instill confidence in potential clients regarding the company's operational integrity and stability.
Job Responsibilities
- Oversee and manage the completion of all DDQs from potential clients to accurately showcase the company's qualifications and operational integrity.
- Collaborate with various internal departments to compile relevant information for DDQs, ensuring alignment with both internal policies and client requirements.
- Develop and implement a systematic approach for managing DDQ documentation to streamline future submissions.
- Enforce quality control measures to ensure DDQ responses meet high standards expected by clients and adhere to regulatory benchmarks.
- Lead and mentor a team responsible for the DDQ process, setting objectives and fostering professional development.
- Act as the main point of contact for DDQ inquiries from potential clients, ensuring clear and timely communication.
- Provide regular reports to senior management on the effectiveness and status of the DDQ processes.
- Stay updated on regulatory changes impacting DDQ requirements and adjust processes and training as needed to maintain compliance.
- Work closely with IT and cybersecurity teams to ensure accurate technical and data security responses in DDQs.
- Identify and assess potential risks related to client onboarding and service provision, communicating risk mitigation strategies in DDQ responses as necessary.
- Keep the DDQ team informed of regulatory changes affecting DDQ content through training sessions to ensure compliance.
- Ensure data collected and shared in the DDQ process complies with relevant data protection laws.
Qualifications and Skills
- Bachelor's degree in Business Administration, Law, Finance, Risk, or related field.
- Prior experience in Compliance, Risk Management, or a similar leadership role involving complex documentation processes.
- Project management skills to effectively juggle multiple projects with attention to detail and timelines.
- Strong analytical skills to interpret data and legal requirements for comprehensive responses.
- Excellent communication skills for engaging with internal and external stakeholders.
- Proficiency in document management systems.
Preferred Qualifications
- Certifications in Compliance, Risk Management, Project Management, or related fields.
- Experience in client onboarding or client service operations within a regulated industry.
Perks and Benefits
- Competitive total compensation package.
- Learning and development programs with education subsidies.
- Team building activities and company events.
- Wellness and meal allowances provided.
- Comprehensive healthcare schemes for employees and dependents.
- Additional perks to be discussed during the hiring process.
OKX Commitment
OKX promotes equal employment opportunities, respecting diverse backgrounds and experiences. Salary range for this position: $168,000 - $210,000. Compensation factors may include expertise, skills, experience, and location. Performance bonuses, long-term incentives, and comprehensive benefits may be offered. Interested applicants can apply via OKX internal or external career platforms.
Skills Required
OKX
Website
www.okx.comCompany size
Not specified
Location
United States
Description
OKX is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology.
Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters.
We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.
Token Metrics
Crypto Social Media Manager (Pakistan-Remote)
Karachi, Pakistan
Karachi, Pakistan
Full time
Remote
We are seeking a skilled individual to fulfill the role of Social Media Manager for our renowned brands. The ideal candidate will establish and nurture our brands' online presence, conduct effective advertising campaigns, and enhance user engagement through the creation of top-notch original content. Responsibilities will also include interacting with influencers, managing online communities, addressing comments, and overseeing customer service on various platforms.
To excel as a Social Media Manager, candidates should have substantial marketing experience and be proficient in preparing and sharing relevant technical documents.
Responsibilities
Execute advertising campaigns on our company's social media channels.
Develop high-quality written and visual content customized for each social media initiative.
Sustain a steady online presence to raise brand visibility and interact with the audience.
Monitor and manage the brand reputation across social media platforms.
Collaborate with influencers to extend brand outreach and influence.
Provide swift and courteous responses to comments and queries on all social media profiles.
Enhance the following of Token Metrics social media accounts by 5% monthly.
Coordinate for interviews as necessary.
Utilize tools like Canva AI and Adobe for creative content creation on social media.
Work closely with the product manager to deliver engaging visual stories on different platforms.
Requirements
Comprehensive knowledge of the cryptocurrency realm, including Defi, Yield Farming, Staking, IDO/IEO.
Proficiency in managing social media platforms like Instagram, Twitter, Telegram, Facebook, Tik Tok, and Youtube.
Familiarity with social media tools such as Hubspot, Sprout Social, and Tubebuddy.
Experience in community management and interaction via channels like Telegram, Discord, and support tickets.
Strong copywriting skills with previous social media marketing experience.
Proven track record of developing successful social media strategies.
Ability to tailor content to fit the tone and style of each social media platform.
Demonstrated capability in building active social media communities.
Understanding of fundamental graphic design practices.
Background as a Brand Manager in the social media landscape.
Proficiency in evaluating campaign performance metrics.
About Token Metrics
Token Metrics offers AI-based crypto indices, rankings, and price forecasts to assist crypto investors in constructing profitable portfolios. Our diverse clientele includes retail investors, traders, and crypto fund managers from over 50 countries.
To excel as a Social Media Manager, candidates should have substantial marketing experience and be proficient in preparing and sharing relevant technical documents.
Responsibilities
Execute advertising campaigns on our company's social media channels.
Develop high-quality written and visual content customized for each social media initiative.
Sustain a steady online presence to raise brand visibility and interact with the audience.
Monitor and manage the brand reputation across social media platforms.
Collaborate with influencers to extend brand outreach and influence.
Provide swift and courteous responses to comments and queries on all social media profiles.
Enhance the following of Token Metrics social media accounts by 5% monthly.
Coordinate for interviews as necessary.
Utilize tools like Canva AI and Adobe for creative content creation on social media.
Work closely with the product manager to deliver engaging visual stories on different platforms.
Requirements
Comprehensive knowledge of the cryptocurrency realm, including Defi, Yield Farming, Staking, IDO/IEO.
Proficiency in managing social media platforms like Instagram, Twitter, Telegram, Facebook, Tik Tok, and Youtube.
Familiarity with social media tools such as Hubspot, Sprout Social, and Tubebuddy.
Experience in community management and interaction via channels like Telegram, Discord, and support tickets.
Strong copywriting skills with previous social media marketing experience.
Proven track record of developing successful social media strategies.
Ability to tailor content to fit the tone and style of each social media platform.
Demonstrated capability in building active social media communities.
Understanding of fundamental graphic design practices.
Background as a Brand Manager in the social media landscape.
Proficiency in evaluating campaign performance metrics.
About Token Metrics
Token Metrics offers AI-based crypto indices, rankings, and price forecasts to assist crypto investors in constructing profitable portfolios. Our diverse clientele includes retail investors, traders, and crypto fund managers from over 50 countries.
Token Metrics
Crypto QA Automation Engineer (Morocco -Remote)
Casablanca, Morocco
Casablanca, Morocco
Full time
Remote
Token Metrics is seeking a skilled individual to join our team as a Senior QA Engineer, responsible for leading our Quality Assurance department. The ideal candidate will be tasked with managing all aspects of software and product testing, including developing test strategies, creating test documentation, identifying defects, and evaluating QA reports. The successful candidate must possess extensive experience in analytics, strong problem-solving abilities, and adept project management skills to ensure the efficient operation of the QA department and enhance customer satisfaction.
Responsibilities
Collaborate with software/product designers to establish quality assurance criteria.
Lead the QA team in designing testing procedures and frameworks.
Supervise the creation of testing documentation.
Execute testing processes and supervise the QA operations.
Address and resolve quality issues, as well as adjust testing procedures as necessary.
Perform analysis on product specifications.
Review QA reports to pinpoint areas requiring attention.
Ensure successful product deployment in the market.
Address inquiries from the design team and management promptly.
Requirements
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Previous experience in a QA Engineering role.
Proficiency in programming, including automation systems and databases.
In-depth understanding of application functions, bug rectification, and testing standards.
Strong written and verbal communication skills.
Prior managerial experience is preferable.
Exceptional analytical skills.
High attention to detail and critical thinking abilities.
Responsibilities
Collaborate with software/product designers to establish quality assurance criteria.
Lead the QA team in designing testing procedures and frameworks.
Supervise the creation of testing documentation.
Execute testing processes and supervise the QA operations.
Address and resolve quality issues, as well as adjust testing procedures as necessary.
Perform analysis on product specifications.
Review QA reports to pinpoint areas requiring attention.
Ensure successful product deployment in the market.
Address inquiries from the design team and management promptly.
Requirements
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Previous experience in a QA Engineering role.
Proficiency in programming, including automation systems and databases.
In-depth understanding of application functions, bug rectification, and testing standards.
Strong written and verbal communication skills.
Prior managerial experience is preferable.
Exceptional analytical skills.
High attention to detail and critical thinking abilities.
Seedify
VFX Artist (Mid/Senior)
Europe
Europe
Full time
Remote
We have an open position for a VFX Artist to join us on an exciting Metaverse project, Seedworld, built on Unreal 5.3.
As a VFX artist, you will utilize your expertise in Unreal (Niagara & Blueprint) and standard artist tools (Photoshop, Substance, 3D modeling package, etc.) to design and enhance particle systems, shaders, and VFX that align with Seedworld's unique art style.
Responsibilities:
Develop visual effects art assets that balance performance, efficiency, and artistry to ensure optimal visual quality and game performance.
Research and conceptualize high-quality visual effects based on references for implementation across various game elements.
Collaborate with the art director, game designers, and developers to ensure VFX meets game requirements and artistic standards.
Share knowledge and best practices with team members.
Actively engage in technical and artistic discussions and assist in problem-solving.
Prepare documentation summarizing work for both internal and external communication.
Required Qualifications:
4+ years of relevant experience with at least one AAA game released on PC or console.
Previous work creating 2D and 3D stylized visual effects.
Proficiency in working with Unreal game engine and Niagara.
Proficiency in software such as Maya, Blender, Houdini, Photoshop, Substance, and Embergen.
Desired Qualifications:
Strong understanding of FX shaders both visually and technically.
Artistic talent to complement technical skills and collaborate effectively with the Art Director.
Comprehensive knowledge of 3D requirements pre-shader (UV, Texture) and the entire game production pipelines.
Previous experience in shader/material development.
Ability to work quickly, demonstrate organization, collaborate effectively, and handle feedback well.
Strong organizational and communication skills with fluency in English, and understanding of production values, deadlines, and priorities.
Bonus Skills:
Familiarity with scripting languages such as Python, HLSL, and Blueprint is a plus.
As a VFX artist, you will utilize your expertise in Unreal (Niagara & Blueprint) and standard artist tools (Photoshop, Substance, 3D modeling package, etc.) to design and enhance particle systems, shaders, and VFX that align with Seedworld's unique art style.
Responsibilities:
Develop visual effects art assets that balance performance, efficiency, and artistry to ensure optimal visual quality and game performance.
Research and conceptualize high-quality visual effects based on references for implementation across various game elements.
Collaborate with the art director, game designers, and developers to ensure VFX meets game requirements and artistic standards.
Share knowledge and best practices with team members.
Actively engage in technical and artistic discussions and assist in problem-solving.
Prepare documentation summarizing work for both internal and external communication.
Required Qualifications:
4+ years of relevant experience with at least one AAA game released on PC or console.
Previous work creating 2D and 3D stylized visual effects.
Proficiency in working with Unreal game engine and Niagara.
Proficiency in software such as Maya, Blender, Houdini, Photoshop, Substance, and Embergen.
Desired Qualifications:
Strong understanding of FX shaders both visually and technically.
Artistic talent to complement technical skills and collaborate effectively with the Art Director.
Comprehensive knowledge of 3D requirements pre-shader (UV, Texture) and the entire game production pipelines.
Previous experience in shader/material development.
Ability to work quickly, demonstrate organization, collaborate effectively, and handle feedback well.
Strong organizational and communication skills with fluency in English, and understanding of production values, deadlines, and priorities.
Bonus Skills:
Familiarity with scripting languages such as Python, HLSL, and Blueprint is a plus.
OKX
Prinicipal Product Designer
Singapore
Singapore
Full time
Office
About the Company
At OKX, we are shaping the future through technology. Our digital asset exchange, Web3 portal, and blockchain ecosystems are leading a revolution in world systems. We offer diverse and sophisticated products, solutions, and trading tools, empowering over 50 million users across 180 countries. With a focus on innovation and decentralized finance, we envision a world of financial access built on blockchain technology.
Committed to diversity, inclusion, and social responsibility, we encourage participation in public welfare activities and believe in creating long-term value for the industry by embracing a global workforce of over 3,000 employees. Join us in building the future together!
Role Overview
Join our product design teams at OKX as a Principal Product Designer to influence and elevate the crypto experience landscape. In this role, you play a key role in crafting intuitive, reliable, and visually appealing user experiences that set industry standards in the rapidly evolving crypto space. Collaborating with a diverse team, including product managers, engineers, and stakeholders, you will lead the transformation of ideas into design-driven solutions that resonate with users worldwide.
Responsibilities
Translate insights from Product, Engineering, and Marketing into comprehensive design deliverables throughout the product development cycle.
Address design challenges from inception to execution, creating disruptive new products and features guided by qualitative and quantitative research.
Provide support in the product development process through wireframes, user flows, high-fidelity mockups, and interactive prototypes.
Collaborate with cross-functional teams to define initiatives and deliver user-centric solutions from product ideation to launch.
Work closely with UX Research, UX Writing, Brand, and Product leadership to shape the overall design vision in your area of expertise.
Elevate design quality through feedback solicitation, design reviews, presentations, and design thinking workshops.
Qualifications
Minimum of 5 years of experience in Product Design, Interaction Design, or related fields.
Excellent communication skills and a track record of articulating ideas effectively to advocate for design decisions.
Strong collaboration skills with cross-functional teams across design, product management, engineering, and research.
Proficiency in design thinking, user-centered design methodologies, and an eye for delivering intuitive user experiences.
Results-driven, adaptable to change, and capable of independent validation through experimentation and research.
Diverse portfolio showcasing design expertise throughout your career.
Desired Skills
Bachelor's degree in Design, HCI, or equivalent practical experience.
Experience in designing for Fintech, Investment platforms, or Crypto products.
Ability to work effectively with global teams in various time zones.
Interest in mentoring peers and promoting a culture of great design practices.
Benefits
Competitive total compensation package.
Learning & Development programs and Education subsidies for career growth.
Team building activities and company events.
Wellness and meal allowances.
Comprehensive healthcare coverage for employees and dependents.
Additional perks to be shared throughout the process.
At OKX, we are shaping the future through technology. Our digital asset exchange, Web3 portal, and blockchain ecosystems are leading a revolution in world systems. We offer diverse and sophisticated products, solutions, and trading tools, empowering over 50 million users across 180 countries. With a focus on innovation and decentralized finance, we envision a world of financial access built on blockchain technology.
Committed to diversity, inclusion, and social responsibility, we encourage participation in public welfare activities and believe in creating long-term value for the industry by embracing a global workforce of over 3,000 employees. Join us in building the future together!
Role Overview
Join our product design teams at OKX as a Principal Product Designer to influence and elevate the crypto experience landscape. In this role, you play a key role in crafting intuitive, reliable, and visually appealing user experiences that set industry standards in the rapidly evolving crypto space. Collaborating with a diverse team, including product managers, engineers, and stakeholders, you will lead the transformation of ideas into design-driven solutions that resonate with users worldwide.
Responsibilities
Translate insights from Product, Engineering, and Marketing into comprehensive design deliverables throughout the product development cycle.
Address design challenges from inception to execution, creating disruptive new products and features guided by qualitative and quantitative research.
Provide support in the product development process through wireframes, user flows, high-fidelity mockups, and interactive prototypes.
Collaborate with cross-functional teams to define initiatives and deliver user-centric solutions from product ideation to launch.
Work closely with UX Research, UX Writing, Brand, and Product leadership to shape the overall design vision in your area of expertise.
Elevate design quality through feedback solicitation, design reviews, presentations, and design thinking workshops.
Qualifications
Minimum of 5 years of experience in Product Design, Interaction Design, or related fields.
Excellent communication skills and a track record of articulating ideas effectively to advocate for design decisions.
Strong collaboration skills with cross-functional teams across design, product management, engineering, and research.
Proficiency in design thinking, user-centered design methodologies, and an eye for delivering intuitive user experiences.
Results-driven, adaptable to change, and capable of independent validation through experimentation and research.
Diverse portfolio showcasing design expertise throughout your career.
Desired Skills
Bachelor's degree in Design, HCI, or equivalent practical experience.
Experience in designing for Fintech, Investment platforms, or Crypto products.
Ability to work effectively with global teams in various time zones.
Interest in mentoring peers and promoting a culture of great design practices.
Benefits
Competitive total compensation package.
Learning & Development programs and Education subsidies for career growth.
Team building activities and company events.
Wellness and meal allowances.
Comprehensive healthcare coverage for employees and dependents.
Additional perks to be shared throughout the process.
Token Metrics
Crypto Operations Manager (Egypt -Remote)
Cairo, USA
Cairo, USA
Full time
Remote
Token Metrics is looking for a motivated and experienced individual to join our team as a Crypto Operations Manager. The ideal candidate should possess a deep understanding of Crypto operations and Human Resource management.
If you are a proactive individual with a strong interest in cryptocurrency and HR management, we encourage you to apply for this engaging position.
Responsibilities
Manage daily platform operations to optimize efficiency and performance through process improvements.
Track and assess key metrics to evaluate operational effectiveness.
Work with diverse teams to foster continuous enhancement and creativity.
Supervise HR functions like recruitment, onboarding, training, and performance evaluation.
Ensure adherence to industry regulations and laws in the crypto sector.
Keep abreast of industry trends to generate well-informed decisions and suggestions.
Requirements
Bachelor's degree in business, finance, or a related field.
5+ years of experience in Web3/Crypto operations, alongside a solid grasp of HR management practices.
Strong communication and leadership skills.
Proficient in multitasking and prioritizing tasks within a fast-paced environment, understanding regulatory requirements of the crypto field.
Established track record of managing effective operations teams.
About Token Metrics
Token Metrics aids crypto investors in constructing profitable portfolios using AI-driven crypto indices, rankings, and price forecasts.
Our customer base at Token Metrics is diverse, ranging from individual investors and traders to crypto fund managers across over 50 countries.
If you are a proactive individual with a strong interest in cryptocurrency and HR management, we encourage you to apply for this engaging position.
Responsibilities
Manage daily platform operations to optimize efficiency and performance through process improvements.
Track and assess key metrics to evaluate operational effectiveness.
Work with diverse teams to foster continuous enhancement and creativity.
Supervise HR functions like recruitment, onboarding, training, and performance evaluation.
Ensure adherence to industry regulations and laws in the crypto sector.
Keep abreast of industry trends to generate well-informed decisions and suggestions.
Requirements
Bachelor's degree in business, finance, or a related field.
5+ years of experience in Web3/Crypto operations, alongside a solid grasp of HR management practices.
Strong communication and leadership skills.
Proficient in multitasking and prioritizing tasks within a fast-paced environment, understanding regulatory requirements of the crypto field.
Established track record of managing effective operations teams.
About Token Metrics
Token Metrics aids crypto investors in constructing profitable portfolios using AI-driven crypto indices, rankings, and price forecasts.
Our customer base at Token Metrics is diverse, ranging from individual investors and traders to crypto fund managers across over 50 countries.