IT Operations Engineer (Fresh Graduates Welcome)
Singapore
Full time
Office
Compensation is not specified
Role
Operations Manager
Description
Requirements:
- Provide IT support as the first point of contact for the organization, ensuring quick resolution of issues, meeting SLAs, and maintaining operational efficiency.
- Responsible for managing the entire lifecycle of devices such as laptops, desktops, mobile devices, and virtual desktops. This includes deployment, configuration, and troubleshooting.
- Facilitate smooth onboarding and offboarding processes for employees, ensuring proper setup for new hires and secure access revocation for departing employees.
- Monitor and manage patch updates for endpoints, workstations, cloud servers, and VDI environments. Prioritize and execute necessary patching activities while maintaining accurate reporting.
- Conduct regular vulnerability scans in the organization's environment, interpret results, prioritize based on risk levels, and drive remediation efforts to completion.
- Oversee access and identity management, including user account administration, access rights management, and enforcement of least privilege principles for enhanced security.
- Maintain the software environment by deploying, blocking, and uninstalling applications and browser extensions as needed. Ensure compliance with software policies and keep the system clean and up to date.
- Evaluate new tools, applications, and extensions for security risks, compatibility, and business necessity before implementation. Collaborate with stakeholders to approve, reject, or suggest safer alternatives.
- Manage relationships with IT vendors and service providers, including tracking contracts, renewals, and SLAs for effective vendor management.
- Collaborate with teams to implement AI tools securely, identify potential risks such as prompt injection or data leakage, and ensure compliance with security regulations regarding AI usage.
Requirements:
- 1+ year of experience in IT support or IT operations, or relevant qualifications with significant internship exposure. Recent graduates are encouraged to apply.
- Knowledge of patch management and vulnerability scanning is a plus.
- Ability to assess the safety of tools and extensions and ask critical questions for evaluation.
- Willingness to learn vendor management and procurement processes, with prior exposure considered advantageous but not mandatory.
- Strong communication skills to convey technical details to non-technical colleagues effectively.
- Self-motivated and proactive individual who can identify and address tasks independently.
Skills Required

Сrypto.com
Website
Сrypto.comCompany size
Not specified
Location
United States
Description
Not specified