IT Specialist
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DFINITY is looking for a proactive and innovative IT Specialist to become part of our team. As a core contributor to our technological advancements, you will have a significant impact on shaping our IT infrastructure. This pivotal role offers ample opportunities for professional growth and the chance to make a substantial difference in DFINITY's development.
Key Responsibilities:
- Enhance IT Operations: Ensure scalability, resilience, and efficiency of IT systems to support company growth.
- Collaborate on Security Measures: Strengthen digital security in collaboration with security and platform teams to combat emerging threats.
- Streamline Employee Lifecycle: Improve efficiency and user experience from onboarding to offboarding through automation.
- Provide Comprehensive IT Support: From basic troubleshooting to advanced management, ensure system reliability and optimization.
- Document Management: Maintain up-to-date and accessible IT infrastructure and procedural documentation.
- Network Administration: Manage and troubleshoot Cisco Meraki systems efficiently to uphold network security and reliability.
- Vendor Management: Negotiate with vendors to optimize costs and performance, ensuring high-quality service and favorable contracts.
- Lead IT Training Initiatives: Educate staff on IT best practices to enhance organizational knowledge.
- Drive Automation Projects: Implement innovative automation solutions to enhance IT operational efficiency.
- System and Tool Administration: Manage MDM and IDP systems, primarily focusing on Kandji and Okta, and oversee relevant SaaS tools such as Atlassian, Slack, and Google Workspace.
- Support Web3 Integration: Identify opportunities for leveraging Web3 technologies in developing enterprise solutions.
- Stay Updated: Remain informed about the latest tech trends to contribute to shaping effective IT strategies.
Qualifications:
- Experience: Demonstrated background in Systems Engineering, IT support, or related fields with a minimum of 5 years of diverse IT experience.
- Technical Skills: Proficiency in scripting, experience with MDM solutions (especially Kandji), and in-depth knowledge of IDP systems like Okta (including SAML and SCIM).
- Tool Proficiency: Skilled in managing Atlassian tools (Jira, Confluence, Opsgenie) and proficient in collaboration platforms like Slack and Google Workspace.
- Collaboration and Communication: Strong interpersonal skills, ability to collaborate across departments, and simplify complex technical concepts.
- Interest in Web3: A keen interest in Web3 technologies with practical experience and a proactive approach to innovation.
- Problem-Solving Abilities: Exceptional problem-solving skills with a focus on customer-centric solutions.
- Language Skills: Fluent in English; knowledge of German is a plus.
About DFINITY and the Internet Computer Platform: DFINITY introduced the Internet Computer in May 2021 as the fastest and infinitely scalable general-purpose blockchain. It is maintained by a team of over 200 experts who have undertaken the challenge of creating a 'world computer' capable of supporting a variety of Web3 applications efficiently.
Founded in 2016 by Dominic Williams, DFINITY garnered support from pioneers in the Ethereum community and top-tier institutions like Andreessen Horowitz, Polychain Capital, and SV Angel to advance the Internet Computer and foster Web3 development.
DFINITY is an equal opportunity employer and values diversity in the workplace, offering fair consideration for applicants irrespective of race, religion, gender, sexual orientation, nationality, genetics, disability, age, or military service history.