Manager, Platform Risk Management (Mandarin & English Support)
Kuala Lumpur, Malaysia +1
Full time
Office
Compensation is not specified
Role
Finance/Accounting
Description
About OKX:
OKX is a leading digital asset trading platform that utilizes blockchain technology to provide advanced financial services to traders worldwide. With a strong presence in over 100 countries, we offer a wide range of token and futures trading pairs to help traders optimize their strategies. Our derivatives platform is recognized for its high daily trading volume of approximately $10 billion, setting a standard of excellence in the industry. We are committed to leveraging blockchain technology to streamline transactions, enhance efficiency, and make a positive impact on the global economy through innovative achievements that redefine customer experience.
Key Responsibilities:
- Manage global theft and fraud issues by overseeing team operations, setting goals, and achieving performance metrics.
- Implement strategies to reduce platform fraud incidents and minimize theft occurrences.
- Stay updated on industry trends to enhance processing efficiency, optimizing tools, and procedures.
- Recruit and develop top talent to ensure a skilled and proficient team.
Qualifications and Skills:
- Minimum of 3 years' experience in fraud management, including identifying patterns, investigating cases, and collaborating with law enforcement agencies.
- Experience in leading teams of 20 to 50 members, assigning tasks, monitoring workflows, and driving the team towards business objectives.
- Proficiency in English, Mandarin, and Cantonese to collaborate effectively with Chinese-speaking counterparts.
- Proven ability to develop departmental strategies, enhance operational efficiency, and achieve departmental goals.
- Strong interpersonal skills with the capacity to work across departments, allocate resources efficiently, and resolve security issues collaboratively.
- Background as a Risk Control Operations Manager in the financial or blockchain sectors is advantageous.
- Must be willing to work at Tun Razak Exchange near MRT TRX.
Benefits and Perks:
- Competitive salary package with annual increments.
- Meal allowance of up to RM 500 per month.
- Unlimited transport allowance (terms and conditions apply).
- Regular team-building activities.
- Training and wellness benefits of RM 2,500 per annum.
- Yearly bonus structure.
- Conveniently located workplace within a 5-minute walk from MRT TRX.
- Comprehensive insurance coverage for employees and dependents.
- Opportunities for career advancement through skill development, mentoring, and training.
- Employee engagement initiatives, recognition programs, and appreciation schemes.
- Diverse multinational work environment fostering interaction with individuals from various backgrounds, cultures, and nationalities.
Skills Required
OKX
Website
www.okx.comCompany size
Not specified
Location
United States
Description
OKX is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology.
Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters.
We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.