Member of Client Operations, Trading

At Anchorage Digital, we are dedicated to developing the most cutting-edge digital asset platform for institutions to engage in the world of cryptocurrencies. Our platform facilitates institutional participation in digital assets through custody, staking, trading, governance, settlement, and top-tier security infrastructure. Anchorage Digital encompasses Anchorage Digital Bank N.A., the sole federally chartered crypto bank in the U.S., along with Anchorage Digital Singapore, Porto by Anchorage Digital, and other services.

With funding from prominent institutions like Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, Anchorage Digital has achieved a Series D valuation surpassing $3 billion. Established in 2017 in San Francisco, California, Anchorage Digital operates across various locations in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota, demonstrating a commitment to constant growth and evolution.

As a valued member of the Trading Operations team, you will be instrumental in assisting our clients with their everyday activities. Your primary responsibilities will involve supporting the post-trade lifecycle of various digital asset instruments, guaranteeing prompt settlements, reconciliation, and implementing robust risk mitigation strategies. This role demands a profound understanding of cryptocurrencies, blockchain technology, financial operations, and risk management. The perfect candidate will exhibit strong technical competencies, adeptness in handling complex tasks, organizational awareness, and effective communication and influencing skills. You should have a comprehensive grasp of settlement operations, as well as the regulatory and operational aspects pertaining to each stage of the process. By supporting client interactions across multiple teams and collaborating closely with client operations, you will ensure the continual development and enhancement of processes and procedures.

To measure impact and enable coaching, feedback, and valuable learning experiences within the position of Member of Trading Operations, we have devised the "Factors of Growth & Impact" for Villagers as follows:

Technical Skills:

• Apply in-depth knowledge of traditional financial services, products, and strategies to provide strategic support for clients and assist in strategy implementation.
• Efficiently manage Counterparty and Client settlement requests within agreed timelines and monitor progress to meet established KPIs.
• Support daily spot, lending, and derivatives operations, ensuring precise completion of processing and maintenance functions as per prescribed procedures.
• Employ blockchain explorers, trading platforms, and other relevant tools to oversee the activity of diverse digital assets across internal ledgers and external systems.
• Perform cash positioning and inventory management for product flows to optimize treasury management, mitigate risks, and streamline client settlements.
• Collaborate with engineering and product teams to streamline trading, settlement, and risk operations workflows.
• Partner with Accounting and Finance teams to promptly provide accurate trade and settlement data and assist in resolving any breakages.
• Drive process improvement initiatives to enhance operational efficiency.
• Possess insights into the crypto industry’s ecosystem, tokens, protocols, and verticals in which they operate (staking, governance, etc.).

Complexity and Impact of Work:

• Adapt swiftly to evolving business strategies and incorporate new products and tasks as they emerge.
• Manage reconciling and settling transactions involving a variety of digital assets, including cryptocurrencies, and fiat currencies.
• Prioritize tasks, handle time-sensitive assignments, and meet deadlines to ensure efficient and timely settlements.
• Develop internal presentations, reports, and lead projects to elevate internal processes or contribute to new tasks.
• Demonstrate a prolific output as an individual contributor, capable of self-sufficiently delivering results on core tasks daily.
• Supervise and oversee all outstanding settlements and accurately triage competing tasks with precision.
• Evaluate risks to the organization and clients thoughtfully, addressing complex queries.

Organizational Knowledge:

• Stay informed about evolving cryptocurrency industry trends, regulatory guidelines, and best practices in settlements and custodial services.
• Possess a comprehensive understanding of various cryptocurrencies, their underlying technologies, and operational processes in custodianship.
• Foster knowledge sharing within the team to prevent creating single points of failure.
• Understand the responsibilities and interests of cross-functional teams and nurture collaborative relationships to meet common objectives.

Communication and Influence:

• Coach team members as needed and identify any shortcomings in current processes.
• Demonstrate "executive presence" when interfacing with financial investors and C-level executives.
• Contribute actively to team discussions to boost processes and productivity, effectively conveying information and insights while collaborating with other teams.
• Cultivate relationships with key partners to support the Compliance and Product departments, as well as external counterparties.
• Collaborate efficiently with internal stakeholders, such as traders, operations teams, compliance officers, and executives, to address settlement-related issues.

Qualifications:

• Minimum 3 years of experience supporting settlement activities for institutional clients in traditional asset classes and crypto assets.
• Demonstrated problem-solving skills, agility in identifying emergent risks, brainstorming solutions, and adapting to changing goals.

Preferred Qualifications:

• Proficiency in Python and SQL is advantageous.
• Familiarity with and understanding of crypto-native institutions is a plus.
• A passion for shaping early-stage startups is beneficial.
• Previously enthralled by the soundtrack to Hamilton, indicative of envisioning new financial systems.

About Anchorage Digital: Who We Are

The team at Anchorage Digital, known as the Anchorage Village, comprises experts in platform security, financial services, and distributed ledger technology. Together, we provide the essential foundation for institutions to securely leverage digital assets in the evolving financial landscape. A diverse group of over 300 members, we are unified by our collective goal of pioneering the future of finance and facilitating secure value transfer in the emerging global economy.

Anchorage Digital is committed to fostering an inclusive and welcoming workplace for all individuals, prioritizing respect, support, and connectivity at work irrespective of background or identity. Embracing and celebrating our differences, we believe that transparency about our individual identities enables us to produce our most exceptional work.

Anchorage Digital is an Equal Opportunity Employer, dedicated to impartial employment considerations regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Anchorage Digital evaluates qualified candidates regardless of past criminal histories as mandated by legal requirements.

Protecting the privacy rights of clients is integral to Anchorage Digital's practices, aiming to uphold trust and confidence when handling personal or financial data. For more details, please refer to our privacy policy notices.