Operation Manager (Travel Industry)
Taipei, Taiwan
Full time
Office
Compensation is not specified
Role
Operations Manager
Description
Overview
Our client is a well-established leader in travel services, bringing extensive experience in global travel solutions, with their Asia-Pacific headquarters located in Hong Kong. We are currently looking to hire an Operations Manager for their Taipei office.
Responsibilities
- Manage and coordinate tour operations worldwide to ensure top-quality service aligned with client needs
- Lead the operations team in implementing established procedures and promoting collaboration with Country Managers, Sales teams, and Network Offices
- Provide strategic direction to the operations executive team, focusing on team development and growth
- Uphold high operational standards and team efficiency
- Work closely with the Head of Operations to optimize resource allocation and operational efficiency
- Develop and execute strategic management solutions to support business growth
- Exhibit strong interpersonal skills and leadership qualities to build team cohesion and positive work culture
- Ensure compliance with cancellation policies, cost management protocols, and standard operating procedures
- Oversight of operational systems and utilization of data analysis to improve performance
- Fulfill additional duties as assigned, emphasizing efficient communication and resolution of client issues
Requirements
- Bachelor's degree or diploma in Travel and Tourism Management
- At least 10 years of industry experience, including 5+ years in a management role
- Ability to work independently while maintaining strong team collaboration
- Exceptional organizational and problem-solving skills
- Resilience and ability to thrive in high-pressure environments
- Prior experience in leadership roles is a must
Skills Required

Nahclimited
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified