Operations Lead - Card/Payments

Asia
Full time
Remote
Compensation is not specified
Role
Operations Manager
Description

Binance is a global blockchain ecosystem renowned for being the force behind the world’s most extensive cryptocurrency exchange, serving millions of users worldwide. Our reputation is built on exceptional security measures, transparency of user funds, efficient trading engines, robust liquidity, and a diverse range of digital asset products. Binance's services encompass trading, finance, education, research, payments, institutional support, Web3 functionalities, and more. We harness the potential of digital assets and blockchain technology to create an accessible financial ecosystem that promotes financial freedom and enhances financial inclusivity globally.

Responsibilities:

  • Lead, project manage, and successfully launch Card/Pay projects working closely with both internal and external stakeholders
  • Supervise and enhance all operational processes and activities within the organization
  • Ensure adherence to regulatory mandates and industry best practices
  • Collaborate with internal and external stakeholders to evaluate card operations' performance metrics
  • Manage vendor relationships and contracts concerning card production and services, maintaining service level agreement adherence
  • Address escalated issues and complex scenarios related to card operations effectively
  • Ensure efficient resolution of all card dispute operations within stipulated timelines
  • Guarantee accurate setup of settlements and reconciliation processes
  • Provide support for operations post project launch in collaboration with relevant parties

Requirements:

  • 8-10 years of relevant operational experience
  • Demonstrated experience in the card/payments sector
  • Proficient in working with global teams including product, customer service, tech, risk, and finance
  • Proven track record of effectively managing vendor relationships

Binance fosters an inclusive, diverse work environment and is dedicated to equal employment opportunities. Our commitment to diversity and inclusion is integral to our achievements.

By submitting your job application, you acknowledge that you have read and consented to our Candidate Privacy Notice.

Skills Required
Avatar
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified

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