Operations Manager

Taipei, Taiwan
Full time
Office
Compensation is not specified
Role
Operations Manager
Description

Overview

Our client, a prominent travel service provider with a rich history spanning over 50 years in global travel products, seeks an Operations Manager for their Taipei location. Ideal candidates will have experience in supply chain/logistics and a strong background in demand/supply planning.

Responsibilities

  • Oversee and coordinate global tour operations in alignment with customer and agent specifications
  • Lead and cultivate the operations team, ensuring adherence to quality and efficiency standards
  • Collaborate effectively with Country Managers, Sales team, and Network Offices
  • Partner with Head of Operation to optimize manpower and drive efficiency enhancements
  • Monitor cancellation deadlines and uphold compliance with standard operating procedures (SOPs)
  • Efficiently manage complaint resolution and leverage a data analysis system

Requirements

  • Bachelor's degree in Business Administration, Supply Chain Management, or Tourism/Hospitality Management
  • Minimum of 10 years of professional experience with at least 5 years in a managerial capacity
  • Demonstrated leadership skills within a team environment
  • Strong organizational skills and adept problem-solving capabilities
  • Excellent communication abilities and a proven track record of independent work
  • Mature professional capable of excelling under pressure
Skills Required
Avatar
Nahclimited
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified

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