Operations Specialist - Web3 Wallet - KOL
The team at Binance Wallet is working on constructing a decentralized version of Binance, which includes on-chain infrastructure, self-custody wallets, a DEX, decentralized Earn, and more. In this initiative, users are granted full control over their assets for easy token trading across any blockchain. This Web3 venture broadens our strategic reach and complements our CEX business, offering substantial growth opportunities. Come be a part of this exciting journey.
Responsibilities:
- Coordinate with both internal and external stakeholders to meet set KPIs
- Manage and oversee operations of the Referral program, which includes monitoring performance, analyzing data, and continuously optimizing
- Cultivate long-term relationships with KOLs, traders, and community partners, encompassing onboarding, communication, performance assessments, and aligning incentives
- Address user issues and propose appropriate solutions
- Evaluate business and user needs (such as trading patterns, referral performance, KOL input) and suggest scalable solutions with implementation strategies
- Review user feedback, trading statistics, and rebate performance, to pinpoint areas of improvement, optimize incentive mechanisms, and enhance user satisfaction
- Collaborate with various teams to facilitate execution of campaigns, including trading contests, referral promotions, and initiatives led by KOLs
- Handle other miscellaneous tasks as required
Requirements:
- 3-5 years of experience in the Web3 and finance sectors
- Strong logical thinking skills, effective communication abilities, self-motivated, and a quick learner
- Demonstrates a sense of responsibility, self-motivation, and strong capability
We may leverage artificial intelligence (AI) tools in aspects of the recruitment process like application reviews, resume analysis, or response assessments. These tools aid our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you seek further details on data processing, please reach out to us.
