Product Manager - Ledger Live (f/m)
Paris, France
Full time
Hybrid
Compensation is not specified
Role
Product Manager
Description
We are dedicated to democratizing and securing access to the digital asset realm for individuals worldwide.
Join us in our crusade.
Founded in 2014, Ledger serves as the global hub for digital assets and Web3 technologies. A significant portion of the world's cryptocurrency assets are safeguarded through our Ledger Nanos. Headquartered in Paris and Vierzon, with additional bases in the UK, US, Switzerland, and Singapore, our team comprises over 700 professionals who are actively creating an array of products and services to empower individuals and businesses in safely purchasing, storing, exchanging, growing, and managing crypto assets – such as our Ledger hardware wallets, which have already reached over 6 million sold units across 200 countries.
At Ledger, we exemplify distinctive values that define us: Pragmatism, Audacity, Commitment, Trust, and Transparency. Hear firsthand from our employees about the impact they have on the work we conduct.
As a Product Manager within the On&Off Ramp Team, you will play a pivotal role in enhancing the customer experience during the conversion between fiat and crypto within the Consumer Services division. Collaboration with Engineering, Design, Delivery, Marketing, and Business teams is crucial to harmonize, outline, and implement the product vision and strategy. Your primary task will be translating this vision and strategy into a roadmap that facilitates the development of innovative, user-centric solutions for clients seeking to purchase, sell, or request a card linked to their cryptocurrency.
The On&Off Ramp product developed by Ledger facilitates customers in securely comparing service providers integrated into Ledger Live. Clients have the flexibility to select the most suitable option for buying, selling, or obtaining a card based on their country, payment method, or desired features. Your responsibilities as a product manager encompass ensuring a secure customer experience and boosting conversion rates by collaborating with product design, engineering, the business line manager, the legal team, and service providers. With a network of over 40 providers globally, scalability considerations across countries, payment methods, compliance, time constraints, and conversion rates are paramount.
Your Responsibilities:
- Align product vision and strategy with Consumer Services targets and Company Objectives and Key Results (OKRs) for the Buy, Sell, and Card solutions
- Conduct thorough user research to consistently gather insights, verify outcomes, identify opportunities, propose solutions, and formulate hypotheses
- Partner with senior management to identity, prioritize, and shape the product roadmap
- Supervise and guide the product lifecycle, from initial planning to launch, while collaborating with stakeholders. Develop key metrics and performance indicators to evaluate product success and identify enhancement prospects
- Follow Ledger’s Product Management evolution process
- Cultivate a culture rooted in data-backed decision-making by instituting metrics and KPIs to monitor product performance and pinpoint areas for experimentation and iterative enhancements
- Work closely with the Delivery team to optimize the delivery of customer value in alignment with Ledger’s goals
- Streamline and expand partner integrations in an optimal, iterative fashion while upholding high standards of security and transparency
What We Seek:
- Prior experience as a Product Manager in consumer-focused (B2C) environments
- Proficiency in funnel optimization, A/B testing, and conversion-driven roadmap strategies
- Background in fields such as comparison apps or websites, fintech, marketplace search result experiences, or transitioning freemium users to premium services
- Demonstrated ability to collaborate effectively within diverse, multidisciplinary product teams
- A deep-rooted passion for end-to-end user experience with a commitment to surpassing customer expectations
- Exceptional organizational skills and adept time management abilities
What We Offer:
- Equity: Participation in our success through granted stock options
- Flexibility: Adoption of a hybrid work policy
- Social: Regular social activities, complimentary snacks, and beverages
- Medical: Comprehensive health insurance encompassing medical, dental, and vision care
- Well-being: Opportunities for personal development, coaching, and fitness engagement with our affiliated partners
- Vacation: Five weeks of paid leave annually, in addition to national holidays and rest & relaxation (RTT) days
- High Tech: Access to top-notch office equipment and devices including Apple products
- Transport: Ledger provides partial reimbursement for chosen modes of transportation
- Discounts: Employee discount extended on all Ledger products
We are a proponent of equal employment opportunities for all, irrespective of gender, ethnicity, religion, sexual orientation, social status, disability, or age.
Skills Required
Ledger
Website
www.ledger.comCompany size
Not specified
Location
United States
Description
Ledger is a leader in security and infrastructure solutions for cryptocurrencies and blockchain applications. We are constantly looking for innovative, talented people to join our team.
Avalanche
Ecosystem Growth Lead, DefAI
Full time
Remote
WHAT YOU WILL DO
Identify opportunities to collaborate with new and emerging projects that are at the intersection of DeFi and AI
Manage existing project relationships and help teams integrate AI into their offerings and roadmaps
Regularly monitor market for new trends in the AI and DeFi space
Formulate strategies for integrating AI into ecosystem narrative and architecture
Establish role as an active community leader and ambassador on social media, highlight and elevate top community proposals and ideas
Monitor key liquidity and volume metrics, and collaborate both with external partners and internally with marketing to increase awareness
Assist in creating new exchange partnerships and listings for ecosystem projects
Analyze existing market data and provide updates on metrics to key stakeholders
Attend global conferences and coordinate partnership meetings, ensure that product and sales materials are always updated and focused for the applicable opportunity
WHAT YOU WILL BRING
Bachelor's Degree or higher
5+ years of experience within trading or finance preferred
Strong understanding of AI and DeFi, finger on the pulse of new trends in this nascent space
Previous experience with DeFi and/or AI projects
Experience analyzing and assessing market data
Detail-oriented mindset
Great written/verbal communication
Social media presence preferred
Product management/development experience preferred
Salary Range: $159,197 to $198,996
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
YOU CAN SUBMIT YOUR APPLICATION TO US BY E-MAIL - avax@jobs-offers.com
Identify opportunities to collaborate with new and emerging projects that are at the intersection of DeFi and AI
Manage existing project relationships and help teams integrate AI into their offerings and roadmaps
Regularly monitor market for new trends in the AI and DeFi space
Formulate strategies for integrating AI into ecosystem narrative and architecture
Establish role as an active community leader and ambassador on social media, highlight and elevate top community proposals and ideas
Monitor key liquidity and volume metrics, and collaborate both with external partners and internally with marketing to increase awareness
Assist in creating new exchange partnerships and listings for ecosystem projects
Analyze existing market data and provide updates on metrics to key stakeholders
Attend global conferences and coordinate partnership meetings, ensure that product and sales materials are always updated and focused for the applicable opportunity
WHAT YOU WILL BRING
Bachelor's Degree or higher
5+ years of experience within trading or finance preferred
Strong understanding of AI and DeFi, finger on the pulse of new trends in this nascent space
Previous experience with DeFi and/or AI projects
Experience analyzing and assessing market data
Detail-oriented mindset
Great written/verbal communication
Social media presence preferred
Product management/development experience preferred
Salary Range: $159,197 to $198,996
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
YOU CAN SUBMIT YOUR APPLICATION TO US BY E-MAIL - avax@jobs-offers.com
Payment in Crypto
Sally Xiao
Customer Support (Remote)
Full time
Remote
English and Chinese as working language
Job duties:
1、Be responsible for receiving users’ inquiries and answering concerns through online customer service tools.
2、Be agile to send feedback of users’ problems, do a good job of collecting and organizing problems.
3、Be proficient in English. With Chinese，Malaysian,Korean and other language skills will be preferred.
4、Have strong business sensitivity, be able to master the basic business after training. With Cryptocurrency related knowledge and experience is preferred.
5、Be thoughtful about daily work and good at finding obstacle points in users’ experience, digging users’ needs, and promoting problem solution and processing optimization.
6、Be adaptive to shift work for both day and night shifts.
Job requirements.
1、Have good logical thinking ,be able to judge the real needs of users.
2、Be enthusiastic about customer service , responsible for customer experience , and be able to provide comprehensive solutions to problems.
3、Be able to adjust communication method effectively according to different users’ requests and needs.
4、Possess self-management skills and be able to work independently in an ever-changing and fast-paced environment.
5、Have good learning ability, be good at discovering and self-summary.
6、Be experienced in providing support to customers by online chat services, email, and tickets.
7、Have good communication skills, good presentation skills, strong affinity, hard-working ability, good pressure-bearing ability.
Job duties:
1、Be responsible for receiving users’ inquiries and answering concerns through online customer service tools.
2、Be agile to send feedback of users’ problems, do a good job of collecting and organizing problems.
3、Be proficient in English. With Chinese，Malaysian,Korean and other language skills will be preferred.
4、Have strong business sensitivity, be able to master the basic business after training. With Cryptocurrency related knowledge and experience is preferred.
5、Be thoughtful about daily work and good at finding obstacle points in users’ experience, digging users’ needs, and promoting problem solution and processing optimization.
6、Be adaptive to shift work for both day and night shifts.
Job requirements.
1、Have good logical thinking ,be able to judge the real needs of users.
2、Be enthusiastic about customer service , responsible for customer experience , and be able to provide comprehensive solutions to problems.
3、Be able to adjust communication method effectively according to different users’ requests and needs.
4、Possess self-management skills and be able to work independently in an ever-changing and fast-paced environment.
5、Have good learning ability, be good at discovering and self-summary.
6、Be experienced in providing support to customers by online chat services, email, and tickets.
7、Have good communication skills, good presentation skills, strong affinity, hard-working ability, good pressure-bearing ability.
Payment in Crypto
Sally Xiao
Business Development (Remote)
Full time
Remote
Job Title: Business Development
Job type: Full-time, remoteKey Responsibilities:
1. Develop and execute strategies to grow the derivatives trading user base intarget regions.
2. Build and manage partnerships with institutional clients and key ecosystemplayers.
3. Identify market trends, user needs, and competitor activities to drive productand service enhancements.
4. Collaborate with internal teams to optimize product offerings and campaigns fortarget markets.
Qualifications:
1. Proven experience in business development or sales in the crypto/financialindustry.
2. Strong understanding of derivatives trading and market dynamics.
3. Excellent communication and negotiation skills.
Job type: Full-time, remoteKey Responsibilities:
1. Develop and execute strategies to grow the derivatives trading user base intarget regions.
2. Build and manage partnerships with institutional clients and key ecosystemplayers.
3. Identify market trends, user needs, and competitor activities to drive productand service enhancements.
4. Collaborate with internal teams to optimize product offerings and campaigns fortarget markets.
Qualifications:
1. Proven experience in business development or sales in the crypto/financialindustry.
2. Strong understanding of derivatives trading and market dynamics.
3. Excellent communication and negotiation skills.
Payment in Crypto
den moder
Crypto Community Manager for Telegram
Full time
Remote
Hey everyone!
Our team is looking for a community manager to moderate and actively engage in multiple Telegram groups.
Responsibilities:
Keep chats active
Respond to members questions
Moderate the group
This is a full-time position (8 hours per day) with a salary of $100 per group. We manage multiple groups, so there’s an opportunity to earn more.
Requirements:
High-level English proficiency
Strong knowledge of the crypto space
Payment is in crypto only.
Our team is looking for a community manager to moderate and actively engage in multiple Telegram groups.
Responsibilities:
Keep chats active
Respond to members questions
Moderate the group
This is a full-time position (8 hours per day) with a salary of $100 per group. We manage multiple groups, so there’s an opportunity to earn more.
Requirements:
High-level English proficiency
Strong knowledge of the crypto space
Payment is in crypto only.
Payment in Crypto
Iron Key Capital
Venture Fellow (Part-Time, Remote)
Part time
Remote
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.