Product Operations Manager, C2C
Job description:
About Us
OKX is a leading cryptocurrency spot and derivatives exchange, founded in 2017. Our mission is to reshape the financial ecosystem through the innovative use of blockchain technology. We offer diverse and sophisticated products, solutions, and trading tools to our more than 20 million users in over 180 regions worldwide. In addition to our exchange platform, we also have a research arm called OKX Insights, which stays at the forefront of the latest trends in the cryptocurrency industry. With our comprehensive range of crypto products and services, we aim to provide a platform that empowers individuals to explore the world of crypto and decentralized finance.
We value our people just as much as we value technology. Our company culture is focused on teamwork, embracing change, and doing the right thing. We are committed to creating a friendly, inclusive, and rewarding environment for our employees. We believe that everyone should feel valued, respected, and have equal opportunities to develop and succeed at OKX.
Job Responsibilities:
Develop operational strategies that align with core business objectives and oversee their implementation to enhance C2C business management.
Gain a deep understanding of the business logic behind our products, provide support throughout the product lifecycle, and monitor and guide the process.
Conduct regular research to gather and evaluate user needs, address product issues, and drive continuous improvement efforts.
Analyze business data to identify areas of growth, propose and implement solutions, and facilitate effective communication and coordination across departments. Explore and develop efficient operational models and methods.
Qualifications:
Fluency in both Chinese and English, with a minimum of two years of experience in the internet industry.
Results-oriented mindset, with a focus on data-driven decision-making. Strong analytical and data processing capabilities.
Strong business acumen, clear and logical thinking, and excellent communication and coordination skills.
Ability to decompose and prioritize targets effectively, exceptional logical thinking, and a keen sensitivity to data.
