Product Operations Specialist - Chats
Asia
Full time
Hybrid
Compensation is not specified
Role
Product Manager
Description
Responsibilities:
- Work closely with product managers, engineers, and designers to strategize, prioritize, and implement enhancements to the Chat feature.
- Create and execute Go-To-Market plans for new Chat feature updates, including user communications, marketing coordination, and launch strategies.
- Collaborate with cross-functional teams to craft campaigns that boost awareness and usage of the Chat feature.
- Analyze user interactions and feedback to pinpoint areas for enhancing Chat feature functionality and user experience, conducting A/B testing and refining based on insights.
- Establish and monitor key performance indicators, ensuring the Chat feature's smooth operation and tackling issues proactively.
- Develop resources such as FAQs and tutorials to educate users on maximizing the effectiveness of the Chat feature.
Requirements:
- 3-5 years of experience in roles related to product operations, product management, preferably within tech, fintech, or crypto industries.
- Demonstrated expertise in driving product updates, Go-To-Market strategies, or optimizing features in customer-facing products.
- Knowledge of chat or messaging platforms is advantageous.
- Strong grasp of product lifecycle management and operational procedures.
- Analytical mindset with the ability to interpret KPI data through various tools.
- Excellent project management skills, adept at managing multiple tasks in a dynamic environment.
- Effective communication and stakeholder management abilities for seamless collaboration across diverse teams.
- Understanding of crypto or fintech landscape and user behavior within digital platforms.
Why Binance
- Influence the future within a leading blockchain ecosystem globally.
- Engage with top-tier professionals in a globally-oriented, flat organizational structure.
- Dive into distinctive, fast-paced projects with independence in an innovative setting.
- Thrive in a results-focused environment offering growth opportunities and continued learning.
- Competitive compensation and comprehensive company benefits.
- Remote work possibilities (depending on team's work nature).
Binance is dedicated to fostering an inclusive work environment as an equal opportunity employer, recognizing diversity as a pillar of our success. By applying, you acknowledge reviewing and consenting to our Candidate Privacy Notice.
Skills Required

Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified