Production Support Engineer
Hong Kong
Full time
Office
Compensation is not specified
Role
DevOps
Description
Company Overview:
Galaxy is a leading digital asset and blockchain firm dedicated to facilitating worldwide investment in economic progress through innovative crypto and blockchain solutions. With a vision of enabling the seamless flow of value and ownership, we offer tailored platform solutions across Global Markets, Asset Management, and Digital Infrastructure Solutions. Headquartered in New York City, Galaxy operates globally with a presence in North America, Europe, and Asia.
Core Values:
We are a diverse and dynamic team committed to empowering investors and creators in energizing the global economy. We seek individuals who resonate with our culture of high performance, openness to feedback, and a mission-driven mindset. Our values shape our work ethic and drive us towards success.
- Pursue excellence.
- Empower individuals to be effective through selectivity.
- Operate with alignment and empowering autonomy.
- Welcome transparent disagreement.
- Encourage independent decision-making.
- Foster the formation of elite teams.
Role Summary:
We are looking for an experienced Production Support Engineer to join our team. In this role, you will be integral in maintaining and enhancing the operational efficiency of our cryptocurrency-related services. Your responsibilities will involve providing superior client support, resolving complex issues, and collaborating with development teams to implement necessary improvements.
Key Responsibilities:
- Support various cryptocurrency operations, including client trading, lending, trade settlement, and risk management.
- Monitor system performance and address issues promptly to ensure seamless operations.
- Debug and troubleshoot Java and Python applications.
- Collaborate with development teams to enhance system stability and performance.
- Liaise with global teams for round-the-clock support.
- Document support procedures and maintain support documentation.
- Engage with clients to understand and address their needs effectively.
- Identify areas for system and process improvements.
Preferred Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related fields.
- Minimum 3 years of experience in production support roles, preferably in financial services.
- Proficient in SQL and either Java or Python.
- Experience in debugging and troubleshooting complex systems.
- Strong attention to detail and commitment to quality.
- Excellent communication skills.
- Track record of delivering outstanding customer service.
- Ability to thrive in a fast-paced environment and manage priorities efficiently.
- Proficiency in English.
Preferred Skills:
- Previous exposure to cryptocurrency or FX trading systems.
- Experience working across different time zones.
- Knowledge of blockchain technology and cryptocurrency protocols.
- Familiarity with DevOps practices and tools.
- Relevant certifications in software development or IT support.
Benefits:
- Competitive salary and discretionary bonus.
- Generous paid time off.
- Comprehensive health benefits for employees and their dependents.
- Access to virtual coaching sessions.
- Daily in-office snacks.
- Opportunities for professional growth in the Crypto industry.
Diversity is a core value at Galaxy, and we are dedicated to providing equal employment opportunities without regard to various characteristics. We accommodate qualified applicants with disabilities, provide reasonable adjustments, and prioritize inclusion in our recruitment processes.
Please contact careers@galaxy.com for any assistance needed during the application process.
Skills Required
Galaxy
Website
galaxycrypto.caCompany size
Not specified
Location
United States
Description
Not specified
Chi Ng.
Global Business Development Manager (KOL Partnerships) - LATAM
San Miguel, El Salvador +2
San Miguel, El Salvador +2
Full time
Remote
BingX is a leading global crypto exchange founded in 2018, serving over 20 million users with spot, futures, copy trading, and asset management services. We’re looking for a Business Development Manager to grow and manage KOLs, agents, and project partnerships, driving user acquisition and trading volume across global markets. Requirement: experience in crypto, influencer partnerships, and market development, with strong communication skills in English and Spanish. Note: Please include key achievements/past performance data in your resume (e.g., trading volume, regions managed, languages spoken, KOLs region). Apply here or check my profile for more information.
Payment in Crypto
Chi Ng.
Global Business Development Manager (KOL Partnerships) - MENA
Cairo, Egypt +5
Cairo, Egypt +5
Full time
Remote
BingX is a leading global crypto exchange founded in 2018, serving over 20 million users with spot, futures, copy trading, and asset management services. We’re looking for a Business Development Manager to grow and manage KOLs, agents, and project partnerships, driving user acquisition and trading volume across global markets. Requirement: experience in crypto, influencer partnerships, and market development, with strong communication skills in English and Arabic. Note: Please include key achievements/past performance data in your resume (e.g., trading volume, regions managed, languages spoken, KOLs region). Apply here or check my profile for more information.
Payment in Crypto
Lynqex Labs
Senior Software Engineer (Go)
California, USA
California, USA
Full time
Remote
We are looking for a talented Senior Software Engineer with expertise in Go programming language to join our team. The successful candidate will be responsible for developing cutting-edge blockchain and crypto solutions, specifically focusing on smart contract development.
Key Responsibilities:
- Design, develop, and maintain blockchain applications using Go language.
- Implement smart contracts and integrate with existing blockchain frameworks.
- Collaborate with cross-functional teams to ensure efficient development and integration of software solutions.
Required Skills:
- Proficiency in Golang programming language.
- Strong understanding of blockchain technology and its applications.
- Experience in smart contract development.
- Knowledge of cryptography and security principles in the context of blockchain.
- Familiarity with blockchain frameworks such as Ethereum, Hyperledger, or other decentralized networks.
If you are passionate about blockchain and crypto technology, and have the skills to contribute to innovative software solutions, we would love to hear from you. Join us in shaping the future of decentralized applications with your expertise as a Senior Software Engineer.
Key Responsibilities:
- Design, develop, and maintain blockchain applications using Go language.
- Implement smart contracts and integrate with existing blockchain frameworks.
- Collaborate with cross-functional teams to ensure efficient development and integration of software solutions.
Required Skills:
- Proficiency in Golang programming language.
- Strong understanding of blockchain technology and its applications.
- Experience in smart contract development.
- Knowledge of cryptography and security principles in the context of blockchain.
- Familiarity with blockchain frameworks such as Ethereum, Hyperledger, or other decentralized networks.
If you are passionate about blockchain and crypto technology, and have the skills to contribute to innovative software solutions, we would love to hear from you. Join us in shaping the future of decentralized applications with your expertise as a Senior Software Engineer.
Vitalik Buterin
Community Moderator
Full time
Remote
About Us
We are a boutique, Asia-based Web3 marketing agency working with early-stage and growth-stage crypto projects across DeFi, infrastructure, consumer apps, and gaming.
Our team has executed campaigns with leading L1/L2 ecosystems, DeFi protocols, and community-driven projects.
We focus on narrative design, community activation, cross-market growth, and delivering impactful results for clients in Asia and globally.
We are now expanding our BD and Community Ops teams.
The Role: Community Moderator (36k–90k)
We’re hiring a community moderator to support client communities across Telegram, Discord, and X.
This is a front-line, user-facing role requiring empathy, high engagement, and strong judgment.
Responsibilities
Moderate multiple client communities to ensure safety, clarity, and engagement.
Respond to user questions, coordinate AMA/announcement schedules, post updates.
Keep communities active during key moments: launches, airdrops, campaigns, content releases.
Identify community issues or risks early and escalate appropriately.
Summarize community sentiment and user feedback for internal strategy teams.
Maintain tone, credibility, and professionalism when interacting with users.
Requirements
Prior experience moderating Web3 communities or Web2 social groups.
Familiarity with crypto user behavior, culture, and community patterns.
Excellent written communication and quick response ability.
High reliability; able to cover activity across Asian time zones.
Familiarity with the Southeast Asia KOL landscape, with strong existing relationships preferred.
Bonus
Ability to create short-form content or memes.
Multilingual (EN + CN preferred).
Experience with community analytics tools.
We are a boutique, Asia-based Web3 marketing agency working with early-stage and growth-stage crypto projects across DeFi, infrastructure, consumer apps, and gaming.
Our team has executed campaigns with leading L1/L2 ecosystems, DeFi protocols, and community-driven projects.
We focus on narrative design, community activation, cross-market growth, and delivering impactful results for clients in Asia and globally.
We are now expanding our BD and Community Ops teams.
The Role: Community Moderator (36k–90k)
We’re hiring a community moderator to support client communities across Telegram, Discord, and X.
This is a front-line, user-facing role requiring empathy, high engagement, and strong judgment.
Responsibilities
Moderate multiple client communities to ensure safety, clarity, and engagement.
Respond to user questions, coordinate AMA/announcement schedules, post updates.
Keep communities active during key moments: launches, airdrops, campaigns, content releases.
Identify community issues or risks early and escalate appropriately.
Summarize community sentiment and user feedback for internal strategy teams.
Maintain tone, credibility, and professionalism when interacting with users.
Requirements
Prior experience moderating Web3 communities or Web2 social groups.
Familiarity with crypto user behavior, culture, and community patterns.
Excellent written communication and quick response ability.
High reliability; able to cover activity across Asian time zones.
Familiarity with the Southeast Asia KOL landscape, with strong existing relationships preferred.
Bonus
Ability to create short-form content or memes.
Multilingual (EN + CN preferred).
Experience with community analytics tools.
Payment in Crypto
Vitalik Buterin
Business Development Manager
Full time
Remote
About Us
We are a boutique, Asia-based Web3 marketing agency working with early-stage and growth-stage crypto projects across DeFi, infrastructure, consumer apps, and gaming.
Our team has executed campaigns with leading L1/L2 ecosystems, DeFi protocols, and community-driven projects.
We focus on narrative design, community activation, cross-market growth, and delivering impactful results for clients in Asia and globally.
We are now expanding our BD and Community Ops teams.
The Role : Business Development Manager (75k-150k)
We’re looking for an energetic, relationship-driven BD Manager to help us expand our client base across Asia, Europe, and emerging markets.
You will represent the agency, identify growth opportunities, and build long-term relationships with founders, marketing teams, and communities.
Responsibilities
Identify and reach out to potential clients across DeFi, L1/L2, GameFi, infrastructure, and consumer crypto.
Manage inbound leads and maintain ongoing partner relationships.
Develop proposals for marketing, community growth, content strategy, and campaign execution.
Attend virtual and in-person events; represent the agency in AMAs, panels, or client calls.
Create collaboration opportunities with ecosystems, media outlets, KOL networks, and community groups.
Work closely with internal teams (content, community, strategy) to align solutions with client needs.
Requirements
1–3 years of BD, partnerships, or client-facing experience (Web3 preferred).
Strong communication and negotiation skills.
Understanding of crypto communities, social platforms, and narrative-driven marketing.
Comfortable working in a fast-paced, global, remote environment.
English required; Asian language fluency is a strong plus.
Familiarity with Southeast Asia Web3 projects, with strong relationships with project teams preferred.
Bonus
Experience in a Web3 agency, marketing firm, or KOL network.
Existing network of founders, CMOs, or BD leads within crypto.
Familiarity with China/SEA/India/Korea/Japan market dynamics.
We are a boutique, Asia-based Web3 marketing agency working with early-stage and growth-stage crypto projects across DeFi, infrastructure, consumer apps, and gaming.
Our team has executed campaigns with leading L1/L2 ecosystems, DeFi protocols, and community-driven projects.
We focus on narrative design, community activation, cross-market growth, and delivering impactful results for clients in Asia and globally.
We are now expanding our BD and Community Ops teams.
The Role : Business Development Manager (75k-150k)
We’re looking for an energetic, relationship-driven BD Manager to help us expand our client base across Asia, Europe, and emerging markets.
You will represent the agency, identify growth opportunities, and build long-term relationships with founders, marketing teams, and communities.
Responsibilities
Identify and reach out to potential clients across DeFi, L1/L2, GameFi, infrastructure, and consumer crypto.
Manage inbound leads and maintain ongoing partner relationships.
Develop proposals for marketing, community growth, content strategy, and campaign execution.
Attend virtual and in-person events; represent the agency in AMAs, panels, or client calls.
Create collaboration opportunities with ecosystems, media outlets, KOL networks, and community groups.
Work closely with internal teams (content, community, strategy) to align solutions with client needs.
Requirements
1–3 years of BD, partnerships, or client-facing experience (Web3 preferred).
Strong communication and negotiation skills.
Understanding of crypto communities, social platforms, and narrative-driven marketing.
Comfortable working in a fast-paced, global, remote environment.
English required; Asian language fluency is a strong plus.
Familiarity with Southeast Asia Web3 projects, with strong relationships with project teams preferred.
Bonus
Experience in a Web3 agency, marketing firm, or KOL network.
Existing network of founders, CMOs, or BD leads within crypto.
Familiarity with China/SEA/India/Korea/Japan market dynamics.
Payment in Crypto