Quality Assurance Field Technician - Richmond

USA
Full time
Remote
Compensation is not specified
Role
QA Engineer
Description

*

Bitcoin Depot seeks a Quality Assurance Field Technician in the Richmond, Virginia region to oversee inspections, installations, and repairs at existing BTM locations to ensure operational efficiency.

Company Overview:

Bitcoin Depot is a prominent Bitcoin ATM Network with global presence, facilitating Bitcoin transactions at numerous BTM and BDCheckout spots. Recognized as a top workplace by Atlanta Journal-Constitution, an inc 5000 company, and featuring on the ACG Georgia Fast 40 list, we are publicly traded on NASDAQ under BTM.

Responsibilities:

  • Travel to perform on-site services for BTMs, with significant travel outside the primary market.
  • Establish and manage quality assurance processes and protocols.
  • Conduct routine inspections, testing, and maintenance of BTM units.
  • Prepare BTMs for installation and complete physical setup at designated locations.
  • Conduct supplier training and customer education sessions.
  • Compile accurate data and maintain records of quality assurance activities.
  • Collaborate with the Tech Support Manager on issue resolution.
  • Support team members and perform additional tasks per assignment.

Qualifications/Experience:

  • Residency in the Louisville area is mandatory.
  • Minimum three years of experience in the ATM or BTM field.
  • Strong interpersonal skills for effective customer relations.
  • Proficient in Microsoft Excel and/or Google Sheets.
  • Ability to manage multiple tasks efficiently in a dynamic setting.
  • Excellent written and oral communication skills.

Physical Requirements:

  • Capability for physical activities including lifting, bending, climbing, driving, etc.
  • Ability to move bulky equipment and lift a minimum of 50 lbs with a dolly.

Benefits:

  • 401K Matching
  • Health benefits including company contribution towards premiums
  • Paid wellness membership
  • Equity participation
  • Paid time off & holidays
  • Annual in-person and virtual team building events
  • Remote work possibilities

At Bitcoin Depot, we uphold a policy of equal employment opportunities without discrimination based on race, color, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected characteristic. This policy governs all employment aspects like recruitment, promotion, compensation, and training.

Skills Required
Avatar
Bitcoin Depot
Company size
Not specified
Location
United States
Description
Not specified

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**F&A Team **

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Proficiency in evaluating and implementing digital tools and technologies such as cloud platforms, data analytics, and automation tools.

Experience with AI tools is advantageous.

Previous involvement in Finance transformation arena.

Knowledge of the crypto industry is a plus.

Life @ Crypto.com

Opportunity to think innovatively and work collaboratively with a talented, ambitious, and supportive team.

Proactive and transformative work environment fostering thoughtful and innovative solutions.

Internal growth opportunities to develop new skill sets for personal and professional advancement.

Supportive work culture that encourages cooperation and aid among colleagues.

Unified teamwork to achieve the shared objective of enabling Cryptocurrency adoption.

Embrace work flexibility with flexi-work hours and hybrid or remote setups.

Internal mobility program facilitating career advancement.

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Opportunities for work flexibility, including hybrid or remote setups.

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Conduct, devise, and execute testing of security controls pertaining to identity management, key management, and infrastructure in network and cloud setups.

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