Relationship Manager, Bitpanda Wealth - Germany / Austria
Who we are
We are dedicated to simplifying wealth creation for individuals. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek, and Christian Trummer, our mission is to empower people to achieve financial independence. Our intuitive platform allows both novice investors and seasoned professionals to invest in various assets such as cryptocurrencies, stocks, precious metals, and commodities, regardless of their budget, 24/7. With a global team spanning different cultures and time zones, we serve over 4 million customers, positioning us as one of Europe's most reliable and secure platforms for modern investing.
Based in Austria but operating across Europe, our team consists of energetic and innovative individuals who embrace challenges with a can-do attitude. It is this blend of diverse perspectives and creative minds working together that propels Bitpanda to the forefront of our industry. If you are someone poised to make a significant impact from day one, eager to think big and act fast, then you belong with us. Let's make a difference together!
Your Mission
Your role as a Relationship Manager with our Bitpanda Wealth division involves leveraging your extensive network in Germany and Austria to cultivate and nurture long-term, trust-based relationships with institutional and high net-worth clients, external asset managers, family offices, and private clients. By offering exceptional support services, you will address the unique needs and expectations of clients while ensuring their satisfaction.
Responsibilities
- Develop and sustain enduring relationships with potential clients across various segments, including institutional entities, high net-worth individuals, external asset managers & family offices, and private clients.
- Provide personalized support services to cater to clients' requirements, gather feedback, and utilize market insights to enhance service offerings.
- Collaborate cross-functionally to identify opportunities for upselling and deliver tailored solutions to clients.
- Drive client acquisition efforts, oversee the onboarding of prospects, and work closely with Legal & Compliance to ensure a seamless due diligence process in line with regulatory standards.
- Engage in sales and advisory activities relating to crypto-financial services encompassing brokerage, trading, custodial services, and staking opportunities.
Qualifications
- Hold a university degree equivalent to a Bachelor's in Business or Finance, coupled with a minimum of 5 years' experience as a Relationship Manager in the financial sector in Germany or Austria. Previous exposure to the crypto-finance industry is beneficial.
- Possess a strong professional network within targeted client segments, covering institutions, high net-worth individuals, external asset managers & family offices, and private clients.
- Demonstrate expertise in Compliance and Anti-Money Laundering (AML) regulations.
- Show drive, dedication, a sense of ownership, and excellent teamwork skills, with the ability to excel under pressure.
- Proficient in English and German languages, with knowledge of additional languages considered a plus.
Benefits
- Balancing both in-office and remote work with 60 Work From Anywhere days.
- Competitive compensation package with participation in our Bitpanda stock option program.
- Attractive benefits programs guided by our focus on flexibility.
- Exclusive perks when trading on Bitpanda.
- Company-wide and team-building events in-person and virtually.
- Bitpanda merchandise to keep you connected to our brand.
Above all, you will have the opportunity to learn and evolve as part of our journey towards establishing Bitpanda as Europe's premier investment platform.
Diversity and Inclusion Disclaimer
At Bitpanda, we are committed to fostering an equitable workplace built on trust and mutual respect. We firmly believe that a diverse and inclusive environment is critical to our success, and we are dedicated to assembling a team that reflects a wide range of backgrounds, viewpoints, and skills.