Sales Associate, Frankfurt or Zürich

About the Company

21.co is a leading company known for providing simple and accessible crypto products worldwide. The company is the parent entity of 21Shares, a prominent issuer of cryptocurrency-backed exchange traded products (ETPs), leveraging proprietary technology to operate these ETPs while continuously enhancing digital asset solutions.

21Shares pioneered the issuance of a bitcoin ETP in 2019 and manages an array of ETFs in the U.S., including a spot bitcoin ETF and 40’ Act vehicles. With offices in Zurich, London, and New York, the company was established in 2018 by Hany Rashwan and Ophelia Snyder, with notable industry figure Cathie Wood serving as a board member.

Role Overview

21Shares is looking for a Sales Associate to play a crucial role in supporting the German Sales team to drive sales growth. Working under the Head of Germany within a global and diverse culture, you will play a vital part in expanding the company’s assets under management (AUM) and broadening the client base. The primary focus of this role is to aid 21Shares in securing its position as a notable digital asset solution provider.

Key Responsibilities

• Conduct prospecting and follow-ups through various communication channels
• Build and cultivate customer relationships, gradually covering mid-tier and lower-tier clients
• Address customer inquiries effectively and deliver superior client support
• Update customer data in the CRM system to enhance customer experience continuously
• Contribute to developing efficient client coverage models in different tiers
• Collaborate with the marketing department to create sales materials and presentations
• Manage incoming client requests via the team inbox and CRM
• Offer support to other country teams as needed and contribute to a collaborative team environment

Qualifications

• 2-3 years of relevant industry experience in a similar capacity
• Proficiency in building client relationships and achieving sales targets
• In-depth knowledge of the German investment market, including major players, competitors, and products
• Excellent client and sales-oriented approach, complemented by strong communication skills
• Robust organizational capabilities and creative problem-solving abilities
• Skilled in delivering engaging presentations
• Interest and background in cryptocurrency, ETPs, and traditional finance
• Capacity to work both independently and collaboratively with different organization units

Additional Requirements

• Proficiency in both German and English languages
• Knowledge of other languages is advantageous
• Proficient in Microsoft Office suite and experienced with CRM tools like HubSpot
• Hold a university degree or equivalent qualification