Salesforce Operations Analyst

We are dedicated to making digital assets accessible and secure for everyone and we invite you to be a part of this mission.

Established in 2014, Ledger is a prominent platform for digital assets and Web3. Our Ledger Nanos secure over 20% of the world's crypto assets. With headquarters in Paris and Vierzon, and offices in the UK, US, Switzerland, and Singapore, Ledger comprises a team of over 500 professionals creating various products and services to empower individuals and businesses to securely purchase, store, exchange, grow, and manage crypto assets. Our Ledger hardware wallets have sold over 6 million units across 200 countries.

Our core values at Ledger include Pragmatism, Audacity, Commitment, Trust, and Transparency, influencing the way we work as a team.

The Sales Operations team plays a crucial role in providing analytical and operational support for Ledger Enterprise, the B2B arm of Ledger. This team is responsible for guiding the process from lead generation to invoicing by offering market analysis, KPIs, and pricing insights.

Overview:

• Enhance operational procedures for Sales Teams across Ledger
• Produce accurate and efficient reports to senior management on various sales metrics
• Arm the sales team with necessary tools, reporting structures, and cadence to meet targets
• Streamline sales workflows by utilizing various platforms like Salesforce, HubSpot, etc.
• Manage post-sales contract activities and liaise with internal teams for compliance 
• Maintain system integrations and relationships with essential tools and vendors
• Collaborate with sales managers to ensure accurate data flow within Salesforce
• Contribute to business review presentations and aid in onboarding new sales team members

Qualifications:

• Prior experience in operations, consulting, or financial services is preferred
• Proficiency with Salesforce, HubSpot, and Tableau is advantageous
• Understanding of the financial industry with knowledge of the crypto sector is a plus
• Strong organizational skills and ability to manage workload effectively
• Fluent in English, additional languages are beneficial

Benefits:

• Equity options to align employees with the company's growth
• Hybrid work policy for flexibility
• Social events, snacks, and beverages for a lively work environment
• Comprehensive health insurance coverage including medical, dental, and vision care
• Personal development, coaching, fitness programs, and wellness initiatives 
• Generous paid leave, holidays, and additional rest days
• Access to high-quality office equipment and gadgets
• Transportation cost reimbursement
• Employee discounts on Ledger products

Ledger is committed to providing equal opportunities for all candidates regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age.