Senior Trading Systems Support Engineer
Status
London, UK
Full time
Office
Compensation is not specified
Role
Software Engineer
Description
About us:
B2C2 is a forward-thinking digital asset firm that focuses on creating the future ecosystem. The company enables institutional access to cryptocurrency by offering reliable liquidity regardless of market conditions. With a strong foundation in crypto-native technology and a commitment to continuous innovation, B2C2 is a trusted partner for institutions worldwide. Established in 2015 and acquired by SBI Group in 2020, B2C2 operates as an independent entity with headquarters in the UK and offices in the US and Japan. B2C2 OTC Ltd. is regulated by the UK's Financial Conduct Authority (FRN 810834).
We take pride in our inclusive company culture and our ability to attract top talent that fits our values. If you are seeking a challenging role within an innovative industry at a dynamic company, please continue reading.
Scope of the Role:
This position presents an exciting opportunity for successful candidates to join the Tech Support team.
Opportunity:
- Experience rapid professional growth in a supportive environment that encourages you to perform at your best consistently.
- Collaborate with cutting-edge technologies and products to enhance productivity.
- Work with a highly skilled global team under the guidance of the Head of Support, enhancing your skills within a lively office setting in London.
- Access to training and development opportunities.
Role and Responsibilities:
- Ensure optimal uptime for production trading systems through real-time monitoring.
- Provide expert-level 2 and 3 support for complex technical issues on various platforms and products, ensuring timely resolution and client satisfaction.
- Develop specialization in trading environment knowledge and effectively coordinate with cross-functional teams to address system issues.
- Continuously monitor application alerts to maintain optimal system performance.
- Create and maintain precise internal documentation for troubleshooting processes, common issues, and their solutions.
- Offer guidance and training to junior support engineers with regular handover calls to teams across multiple offices.
- Lead incident response efforts, including investigation, documentation, and communication.
- Execute weekly support duties checklists.
Qualifications, Skills, and Experience:
- Minimum of 5 years of hands-on experience in a technical application support role within a trading firm, preferably in cryptocurrency, FX, or equities.
- Demonstrated initiative and ability to take ownership of problems until resolution, with good problem-solving skills.
- Exceptional communication and interpersonal skills.
- Understanding of financial products, trading system architecture, and risk/compliance principles.
- Proficiency in reading code and developing scripts for automation and analysis.
- Willingness to contribute to setting up a long-term support model within the team.
- Availability for phone or remote support outside of regular office hours when needed.
- Openness to working shift hours, if required.
- Interest in monitoring, alerting, and reporting initiatives.
- Enthusiastic about assisting individuals with varying technical aptitude.
- Experience with Apple MacBooks and Linux technologies.
Additional Notes:
This overview does not encompass all responsibilities associated with the role, as tasks may evolve with changing company needs and goals.
At B2C2, we prioritize fostering a strong culture rooted in our core values:
- Ambitious – Striving for significant accomplishments through exceptional performance.
- Innovative – Looking ahead for progressive solutions that benefit both clients and employees.
- Meritocratic – Recognizing and rewarding positive contributions across the organization.
- Collegiate – Achieving success through collaborative teamwork in a supportive environment.
- Risk-aware – Making informed decisions and implementing thoughtful practices.
Equal Employment Opportunities Policy:
B2C2 is dedicated to promoting equal employment opportunities for all applicants and employees, regardless of background. We do not discriminate based on factors such as race, color, religion, gender, national origin, age, disability, genetic information, marital status, or any other protected characteristic. Our recruitment, hiring, training, promotion, and compensation practices are applied without bias in compliance with federal, state, and local regulations. We are committed to creating an inclusive workplace that attracts, engages, promotes, and retains top talent, and we are open to considering flexible work arrangements for all roles.
Skills Required
B2C2
Website
www.b2c2.comCompany size
Not specified
Location
United States
Description
Not specified
Status
Mark Mabery
Recruiter
Part time
Remote
Summary
IMPORTANT — REQUIRED VIDEO SUBMISSION
Every applicant MUST submit a 2–3 minute Loom video explaining a software project they have personally worked on.
In your video, please explain the project's purpose, your specific role, the technologies involved, and how you approached the technical challenges.
Speak naturally, as if you were explaining the project to a potential US client. We want to evaluate your English fluency, technical knowledge, confidence, speaking voice, and ability to communicate without a script.
Proposals without a Loom video link will NOT be considered. No exceptions.
About Us
We are a newly established software development agency focused on securing and delivering software projects for US-based clients.
Our team consists of experienced international software developers with strong technical capabilities. However, live English communication during client interviews can sometimes be challenging.
We are looking for a technically knowledgeable, confident English speaker who can represent our agency professionally and lead technical conversations with prospective clients.
Your main objective is to help us win software development projects by building client confidence through clear, natural, and technically credible communication.
Responsibilities
Lead live video interviews and technical discussions with prospective US clients.
Explain software solutions, technical approaches, architecture, and development processes clearly.
Confidently answer spontaneous technical questions.
Discuss project requirements, implementation strategies, timelines, and potential challenges.
Communicate our development team's capabilities effectively.
Ask insightful questions to identify client needs and demonstrate technical understanding.
Coordinate with our developers before interviews to understand project-specific details.
Help turn technical discussions into successful project engagements.
Requirements
Native or near-native American English fluency.
Strong verbal communication and conversational confidence.
A mature, authoritative speaking style. A naturally deep, resonant voice is strongly preferred.
Hands-on software development experience or a solid technical background.
Familiarity with modern software technologies such as .NET, Python, JavaScript, React, Node.js, APIs, databases, and cloud infrastructure.
Ability to discuss unfamiliar technical requirements intelligently.
Experience communicating with US clients in technical or consulting environments.
Comfortable leading Zoom or Google Meet meetings independently.
Availability during US business hours.
You do not need to be an expert in every technology. However, you must have enough practical software engineering knowledge to discuss projects intelligently, handle follow-up questions, and communicate technical concepts convincingly.
Engagement Details
Remote, part-time position.
Flexible schedule based on client interview bookings.
Compensation based on experience and qualifications.
Opportunity for long-term collaboration as our agency grows.
How to Apply
Step 1 — Mandatory Loom Video (2–3 Minutes)
Record yourself explaining a real software development project you personally contributed to.
Your video must cover:
What the project was and what business problem it solved.
Your specific role and responsibilities.
The technology stack and technical architecture.
One significant technical challenge and how you solved it.
The final outcome or results.
Please speak naturally and directly to the camera. We are particularly interested in how confidently and clearly you explain technical subjects.
Step 2 — Written Proposal
Include:
Your Loom video link.
A brief summary of your technical background.
Your experience communicating with US clients.
Your availability during US business hours.
Final Note
We are not looking for a generic salesperson, a scripted presenter, or someone who simply speaks fluent English.
We need someone who understands software engineering, communicates with authority, thinks on their feet, and can make US clients feel confident discussing their projects with our agency.
Again: A 2–3 minute Loom video is mandatory. Applications without the video will be rejected automatically.
IMPORTANT — REQUIRED VIDEO SUBMISSION
Every applicant MUST submit a 2–3 minute Loom video explaining a software project they have personally worked on.
In your video, please explain the project's purpose, your specific role, the technologies involved, and how you approached the technical challenges.
Speak naturally, as if you were explaining the project to a potential US client. We want to evaluate your English fluency, technical knowledge, confidence, speaking voice, and ability to communicate without a script.
Proposals without a Loom video link will NOT be considered. No exceptions.
About Us
We are a newly established software development agency focused on securing and delivering software projects for US-based clients.
Our team consists of experienced international software developers with strong technical capabilities. However, live English communication during client interviews can sometimes be challenging.
We are looking for a technically knowledgeable, confident English speaker who can represent our agency professionally and lead technical conversations with prospective clients.
Your main objective is to help us win software development projects by building client confidence through clear, natural, and technically credible communication.
Responsibilities
Lead live video interviews and technical discussions with prospective US clients.
Explain software solutions, technical approaches, architecture, and development processes clearly.
Confidently answer spontaneous technical questions.
Discuss project requirements, implementation strategies, timelines, and potential challenges.
Communicate our development team's capabilities effectively.
Ask insightful questions to identify client needs and demonstrate technical understanding.
Coordinate with our developers before interviews to understand project-specific details.
Help turn technical discussions into successful project engagements.
Requirements
Native or near-native American English fluency.
Strong verbal communication and conversational confidence.
A mature, authoritative speaking style. A naturally deep, resonant voice is strongly preferred.
Hands-on software development experience or a solid technical background.
Familiarity with modern software technologies such as .NET, Python, JavaScript, React, Node.js, APIs, databases, and cloud infrastructure.
Ability to discuss unfamiliar technical requirements intelligently.
Experience communicating with US clients in technical or consulting environments.
Comfortable leading Zoom or Google Meet meetings independently.
Availability during US business hours.
You do not need to be an expert in every technology. However, you must have enough practical software engineering knowledge to discuss projects intelligently, handle follow-up questions, and communicate technical concepts convincingly.
Engagement Details
Remote, part-time position.
Flexible schedule based on client interview bookings.
Compensation based on experience and qualifications.
Opportunity for long-term collaboration as our agency grows.
How to Apply
Step 1 — Mandatory Loom Video (2–3 Minutes)
Record yourself explaining a real software development project you personally contributed to.
Your video must cover:
What the project was and what business problem it solved.
Your specific role and responsibilities.
The technology stack and technical architecture.
One significant technical challenge and how you solved it.
The final outcome or results.
Please speak naturally and directly to the camera. We are particularly interested in how confidently and clearly you explain technical subjects.
Step 2 — Written Proposal
Include:
Your Loom video link.
A brief summary of your technical background.
Your experience communicating with US clients.
Your availability during US business hours.
Final Note
We are not looking for a generic salesperson, a scripted presenter, or someone who simply speaks fluent English.
We need someone who understands software engineering, communicates with authority, thinks on their feet, and can make US clients feel confident discussing their projects with our agency.
Again: A 2–3 minute Loom video is mandatory. Applications without the video will be rejected automatically.
SADR B
Founding Technical Partners for Oferli – Elite Web & Mobile Development Team🌐
Remote, USA
Remote, USA
Part time
Remote
I am Sadr, CEO of Oferli. We are building a high-performance, elite technical team, and I am looking for 5 to 10 dedicated founding technical partners to join me in this mission.
The Vision:
Oferli is a 100% decentralized ecosystem. While we are rooted in Web3, our expertise spans across professional web and mobile application development. We are not just another agency; we are crafting the next generation of digital solutions. Our goal is to set a new standard for excellence, transparency, and decentralization.
What I am looking for:
I am building a professional, senior-level "Elite Team." I am looking for partners who are truly passionate about the vision—not just short-term gains. By combining our individual expertise and portfolios, we will establish Oferli’s collective professional reputation.
Requirements:
Proven Expertise: You must be a senior-level professional. Please provide your portfolio showcasing your best work in web and mobile development.
Commitment: This is a founding partnership. We are looking for those who believe in the mission and are ready to tackle complex challenges together.
Professionalism: We operate with high standards. Communication and efficiency are key.
How We Work:
Collaboration: We use professional, secure channels for all communications. Qualified candidates will be contacted via email to be invited to our private workspace on Notion to align on our roadmap and launch our upcoming projects.
Decentralized Operations: We leverage Web3 tools for collaboration and compensation, maintaining a fully decentralized environment.
Growth: We are launching with a core team of at least 5 founding partners, scaling to 10, to deliver high-impact results for our clients.
Application Process:
If you are a senior professional ready to build a world-class, decentralized ecosystem, apply here on LaborX. Qualified candidates will be contacted via email for further professional vetting and onboarding.
Let’s build the future, together.
Sadr B
CEO, Oferli
The Vision:
Oferli is a 100% decentralized ecosystem. While we are rooted in Web3, our expertise spans across professional web and mobile application development. We are not just another agency; we are crafting the next generation of digital solutions. Our goal is to set a new standard for excellence, transparency, and decentralization.
What I am looking for:
I am building a professional, senior-level "Elite Team." I am looking for partners who are truly passionate about the vision—not just short-term gains. By combining our individual expertise and portfolios, we will establish Oferli’s collective professional reputation.
Requirements:
Proven Expertise: You must be a senior-level professional. Please provide your portfolio showcasing your best work in web and mobile development.
Commitment: This is a founding partnership. We are looking for those who believe in the mission and are ready to tackle complex challenges together.
Professionalism: We operate with high standards. Communication and efficiency are key.
How We Work:
Collaboration: We use professional, secure channels for all communications. Qualified candidates will be contacted via email to be invited to our private workspace on Notion to align on our roadmap and launch our upcoming projects.
Decentralized Operations: We leverage Web3 tools for collaboration and compensation, maintaining a fully decentralized environment.
Growth: We are launching with a core team of at least 5 founding partners, scaling to 10, to deliver high-impact results for our clients.
Application Process:
If you are a senior professional ready to build a world-class, decentralized ecosystem, apply here on LaborX. Qualified candidates will be contacted via email for further professional vetting and onboarding.
Let’s build the future, together.
Sadr B
CEO, Oferli
Payment in Crypto
Сrypto.com
Senior AI Analytics Engineer
Hong Kong
Hong Kong
Full time
Hybrid
About the Role
As a Senior AI Analytics Engineer in our Data Team, you will serve as a key link between Data Engineering, Technology, and Product teams. Your primary responsibilities will involve operationalizing AI/LLM models, developing scalable data transformation pipelines, standardizing data models, and implementing best practices.
In addition to your core duties in analytics engineering, you will also be involved as a technical Business Analyst on certain data projects, collaborating with business units to translate operational needs into clear technical requirements.
Key Responsibilities
Data & AI Architecture: Develop and manage production-quality data models to connect raw data streams with downstream tools and BI, utilizing AI tools for data documentation, writing SQL/Python transformations, handling warehouse dialect conversions, and troubleshooting pipeline errors.
Analytics Engineering: Establish standardized data modeling approaches and build strong semantic layers to deliver clean, reliable data for analytics and reporting downstream.
Business & Requirements Analysis: Lead scoping discussions with various stakeholders to convert business requirements into functional specifications, user stories, and data mapping documents.
Business Logic Translation: Manage the alignment of data definitions across departments, a critical task that requires human intervention.
Data Quality & Governance: Implement automated testing, monitoring, and governance frameworks to ensure high reliability.
Performance Optimization: Enhance query performance, reduce warehouse costs, and streamline pipeline orchestration.
Requirements & Qualifications
Experience: Minimum of 5 years in Data Engineering, Analytics Engineering, or Data Science, with at least 2 years in an AI-focused environment.
Technical Mastery: Advanced skills in SQL, proficiency with modern data transformation and orchestration tools such as dbt, Airflow, Prefect, and Dagster, and deep knowledge of cloud data warehouses like Snowflake, Databricks, and BigQuery.
AI Technical Stack: Understanding of feature engineering, AI workflow lifecycles, and evaluation metrics, along with experience deploying AI workflows in production settings.
Business Analysis Skills: Ability to collect business requirements, define key metrics, and translate stakeholder needs into structured data assets as needed.
Software Engineering Principles: Strong background in version control using Git, CI/CD practices for data pipelines, and code testing for production environments.
We may utilize artificial intelligence tools for applicant screening, but final hires are based on human evaluation in conjunction with tool insights.
As a Senior AI Analytics Engineer in our Data Team, you will serve as a key link between Data Engineering, Technology, and Product teams. Your primary responsibilities will involve operationalizing AI/LLM models, developing scalable data transformation pipelines, standardizing data models, and implementing best practices.
In addition to your core duties in analytics engineering, you will also be involved as a technical Business Analyst on certain data projects, collaborating with business units to translate operational needs into clear technical requirements.
Key Responsibilities
Data & AI Architecture: Develop and manage production-quality data models to connect raw data streams with downstream tools and BI, utilizing AI tools for data documentation, writing SQL/Python transformations, handling warehouse dialect conversions, and troubleshooting pipeline errors.
Analytics Engineering: Establish standardized data modeling approaches and build strong semantic layers to deliver clean, reliable data for analytics and reporting downstream.
Business & Requirements Analysis: Lead scoping discussions with various stakeholders to convert business requirements into functional specifications, user stories, and data mapping documents.
Business Logic Translation: Manage the alignment of data definitions across departments, a critical task that requires human intervention.
Data Quality & Governance: Implement automated testing, monitoring, and governance frameworks to ensure high reliability.
Performance Optimization: Enhance query performance, reduce warehouse costs, and streamline pipeline orchestration.
Requirements & Qualifications
Experience: Minimum of 5 years in Data Engineering, Analytics Engineering, or Data Science, with at least 2 years in an AI-focused environment.
Technical Mastery: Advanced skills in SQL, proficiency with modern data transformation and orchestration tools such as dbt, Airflow, Prefect, and Dagster, and deep knowledge of cloud data warehouses like Snowflake, Databricks, and BigQuery.
AI Technical Stack: Understanding of feature engineering, AI workflow lifecycles, and evaluation metrics, along with experience deploying AI workflows in production settings.
Business Analysis Skills: Ability to collect business requirements, define key metrics, and translate stakeholder needs into structured data assets as needed.
Software Engineering Principles: Strong background in version control using Git, CI/CD practices for data pipelines, and code testing for production environments.
We may utilize artificial intelligence tools for applicant screening, but final hires are based on human evaluation in conjunction with tool insights.
CleanSpark
GSOC Agent - Part Time
Las Vegas, USA
Las Vegas, USA
Full time
Office
Job Overview
This part-time role requires working Friday to Sunday from 10:00 p.m. to 6:00 a.m. The Global Security Operations Center (GSOC) Agent plays a crucial role in supporting CleanSpark’s enterprise security operations by monitoring in real-time, detecting incidents, and coordinating responses across corporate and operational settings. Positioned at a 24/7 control center, this position involves maintaining awareness of situations, monitoring security technologies, coordinating responses, and ensuring prompt escalation of security events to safeguard CleanSpark’s personnel, assets, and activities.
To excel in this position, individuals must exhibit good judgment, meticulous attention to detail, effective communication skills, and the ability to stay updated on evolving security technologies and operational tools. This role operates on scheduled shifts within a 24/7 environment and involves participation in pre-shift and post-shift briefings to ensure operational consistency.
Key Responsibilities
Monitor various enterprise security systems such as CCTV, access control, alarm monitoring, drone platforms, Blue Force Tracking, OSINT resources, and related security technologies.
Detect, evaluate, prioritize, and escalate security incidents following established procedures and escalation guidelines.
Uphold enterprise-wide situational awareness by observing operational conditions, system alerts, and potential threats.
Act as the central communication hub during security incidents by liaising with on-site personnel, internal stakeholders, and emergency responders.
Dispatch and monitor security resources while documenting incidents and response actions within incident management systems.
Review videos, compile detailed documentation, and assist in security investigations when required.
Conduct regular system assessments and execute responsibilities in compliance with set Standard Operating Procedures (SOPs) and operational playbooks.
Engage in requisite training, maintain proficiency with GSOC technologies and security platforms, and contribute to continuous enhancement efforts.
Attend scheduled pre-shift and post-shift briefings to facilitate effective communication, operational preparedness, and smooth shift handovers.
This position demands professionalism, respect, effective communication, and collaborative teamwork within an inclusive environment.
Required Qualifications
High school diploma or equivalent; an associate’s or bachelor’s degree in related fields like Criminal Justice, Emergency Management, Homeland Security, is preferred.
1–3 years of experience in GSOC, SOC, dispatch, emergency communications, monitoring centers, military, law enforcement, or similar operational settings.
Proficiency in utilizing security technologies like CCTV, access control, alarm monitoring, or similar systems.
Capability to learn and proficiently operate multiple security platforms, monitoring systems, and operational technologies.
Strong analytical, organizational, and communication competencies.
Ability to maintain composure, apply sound judgment, and handle multiple priorities in a fast-paced environment.
Flexibility to work designated shifts, which may include nights, weekends, holidays, and overtime as necessary.
The compensation for this role is $26 - $28 per hour. The responsibilities may involve tasks that necessitate using a company vehicle or traveling between job sites. Candidates must meet the insurability criteria under CleanSpark's vehicle insurance policy.
CleanSpark upholds Equal Opportunity Employment principles. It offers equal employment opportunities, prohibits discrimination or harassment based on various characteristics, and aligns its policies with federal, state, and local laws governing employment terms and conditions.
The hiring process at CleanSpark may involve the use of Artificial Intelligence (AI) tools for tasks like application review, resume analysis, and response assessment. These AI tools support the recruitment process but do not supplant human judgment. Final hiring decisions are made by humans. For more information on the data processing procedures, applicants may reach out to CleanSpark for clarification.
This part-time role requires working Friday to Sunday from 10:00 p.m. to 6:00 a.m. The Global Security Operations Center (GSOC) Agent plays a crucial role in supporting CleanSpark’s enterprise security operations by monitoring in real-time, detecting incidents, and coordinating responses across corporate and operational settings. Positioned at a 24/7 control center, this position involves maintaining awareness of situations, monitoring security technologies, coordinating responses, and ensuring prompt escalation of security events to safeguard CleanSpark’s personnel, assets, and activities.
To excel in this position, individuals must exhibit good judgment, meticulous attention to detail, effective communication skills, and the ability to stay updated on evolving security technologies and operational tools. This role operates on scheduled shifts within a 24/7 environment and involves participation in pre-shift and post-shift briefings to ensure operational consistency.
Key Responsibilities
Monitor various enterprise security systems such as CCTV, access control, alarm monitoring, drone platforms, Blue Force Tracking, OSINT resources, and related security technologies.
Detect, evaluate, prioritize, and escalate security incidents following established procedures and escalation guidelines.
Uphold enterprise-wide situational awareness by observing operational conditions, system alerts, and potential threats.
Act as the central communication hub during security incidents by liaising with on-site personnel, internal stakeholders, and emergency responders.
Dispatch and monitor security resources while documenting incidents and response actions within incident management systems.
Review videos, compile detailed documentation, and assist in security investigations when required.
Conduct regular system assessments and execute responsibilities in compliance with set Standard Operating Procedures (SOPs) and operational playbooks.
Engage in requisite training, maintain proficiency with GSOC technologies and security platforms, and contribute to continuous enhancement efforts.
Attend scheduled pre-shift and post-shift briefings to facilitate effective communication, operational preparedness, and smooth shift handovers.
This position demands professionalism, respect, effective communication, and collaborative teamwork within an inclusive environment.
Required Qualifications
High school diploma or equivalent; an associate’s or bachelor’s degree in related fields like Criminal Justice, Emergency Management, Homeland Security, is preferred.
1–3 years of experience in GSOC, SOC, dispatch, emergency communications, monitoring centers, military, law enforcement, or similar operational settings.
Proficiency in utilizing security technologies like CCTV, access control, alarm monitoring, or similar systems.
Capability to learn and proficiently operate multiple security platforms, monitoring systems, and operational technologies.
Strong analytical, organizational, and communication competencies.
Ability to maintain composure, apply sound judgment, and handle multiple priorities in a fast-paced environment.
Flexibility to work designated shifts, which may include nights, weekends, holidays, and overtime as necessary.
The compensation for this role is $26 - $28 per hour. The responsibilities may involve tasks that necessitate using a company vehicle or traveling between job sites. Candidates must meet the insurability criteria under CleanSpark's vehicle insurance policy.
CleanSpark upholds Equal Opportunity Employment principles. It offers equal employment opportunities, prohibits discrimination or harassment based on various characteristics, and aligns its policies with federal, state, and local laws governing employment terms and conditions.
The hiring process at CleanSpark may involve the use of Artificial Intelligence (AI) tools for tasks like application review, resume analysis, and response assessment. These AI tools support the recruitment process but do not supplant human judgment. Final hiring decisions are made by humans. For more information on the data processing procedures, applicants may reach out to CleanSpark for clarification.
Nahclimited
Senior BI System Analyst
Taipei, Taiwan
Taipei, Taiwan
Full time
Office
This position involves aligning business needs with data solutions by creating dashboards, reports, KPI frameworks, and analytical tools to enhance decision-making processes. Working closely with US-based business analysts, you will develop and enhance BI solutions while supporting the organization's reporting and analytics platforms. As part of a regional analytics team, collaboration with colleagues globally is essential to maintaining reliable, scalable, and adaptive BI solutions to meet the evolving business requirements. Moreover, you will actively contribute to elevating the organization's data and analytical capabilities to improve decision-making.
Responsibilities
Interpret business requirements and transform them into functional specifications, data needs, reporting logic, and dashboard scope
Develop BI reports, dashboards, data models, and analytical solutions based on identified requirements
Translate business process scenarios and KPI requirements into user-friendly visual analytics solutions
Assist in testing, validation, user acceptance, and deployment of BI solutions
Troubleshoot report defects, data inconsistencies, refresh issues, and performance problems in collaboration with data engineering and infrastructure teams
Manage service documentation, support materials, and knowledge resources to enhance operational effectiveness
Monitor BI service, dashboard usage, data accuracy, and suggest enhancements as necessary
Support KPI definition, tracking performance, and fulfilling management reporting needs
Key Qualifications
Bachelor's degree in Business Analytics, Computer Science, Information Systems, or a related discipline
Over 3 years of experience in business intelligence, analytics delivery, reporting, or business systems analysis
Proficient in BI and visualization platforms like Power BI, Tableau, or Qlik
Strong skills in SQL, data analysis, and report logic
Experience in designing executive dashboards, operational reporting, and KPI scorecards
Fluent in business-level English communication (reading, writing, speaking)
Desirable Skills
Knowledge of AI application in reporting and analytics, including prompt engineering and natural-language analytics
Certification in Power BI, Tableau, or Qlik
Familiarity with SDLC, Agile, Scrum, or ITIL v4 Foundation methodologies
Responsibilities
Interpret business requirements and transform them into functional specifications, data needs, reporting logic, and dashboard scope
Develop BI reports, dashboards, data models, and analytical solutions based on identified requirements
Translate business process scenarios and KPI requirements into user-friendly visual analytics solutions
Assist in testing, validation, user acceptance, and deployment of BI solutions
Troubleshoot report defects, data inconsistencies, refresh issues, and performance problems in collaboration with data engineering and infrastructure teams
Manage service documentation, support materials, and knowledge resources to enhance operational effectiveness
Monitor BI service, dashboard usage, data accuracy, and suggest enhancements as necessary
Support KPI definition, tracking performance, and fulfilling management reporting needs
Key Qualifications
Bachelor's degree in Business Analytics, Computer Science, Information Systems, or a related discipline
Over 3 years of experience in business intelligence, analytics delivery, reporting, or business systems analysis
Proficient in BI and visualization platforms like Power BI, Tableau, or Qlik
Strong skills in SQL, data analysis, and report logic
Experience in designing executive dashboards, operational reporting, and KPI scorecards
Fluent in business-level English communication (reading, writing, speaking)
Desirable Skills
Knowledge of AI application in reporting and analytics, including prompt engineering and natural-language analytics
Certification in Power BI, Tableau, or Qlik
Familiarity with SDLC, Agile, Scrum, or ITIL v4 Foundation methodologies