Service Manager
Barcelona, Spain
Full time
Office
Compensation is not specified
Role
Operations Manager
Description
Company Overview
Founded in 2014, our company, headquartered in Austria, is dedicated to simplifying wealth creation for all. With a global team that spans multiple cultures and time zones, we provide a user-friendly platform that enables individuals to invest in various financial assets conveniently, making us one of Europe’s most trusted modern investment platforms.
Job Responsibilities:
As a Service Manager at our company, your main aim is to enhance our operational systems by aligning services with strategic business goals. You will set up a service-based operating model to optimize cloud capabilities and drive continuous service improvement initiatives. Your emphasis will be on minimizing incidents, downtimes, and disruptions while striving for operational excellence through various technical, procedural, cultural, and organizational enhancements.
Key Duties:
- Implement Service Management procedures and drive change management and service transition initiatives.
- Measure and enhance the overall performance of assigned services against agreed-upon Service Level Agreements and business objectives.
- Coordinate incident resolutions and lead teams to quickly rectify critical bugs.
- Participate in on-call duty rotations for services under your responsibility.
- Conduct regular service review meetings with stakeholders, engineering, and product teams, reporting on issues and continuous improvement efforts to senior management.
Qualifications:
- Holding an MSc or BSc in Information Systems, Computer Engineering, or related fields.
- Displaying a proactive, hands-on approach and the ability to lead and guide teams, particularly in ambiguous situations.
- Capable of contributing to the professional growth of service managers and software engineers.
- Proficient in ITIL Service Management principles and skilled at building collaborative relationships across various departments.
Perks of Joining Us:
- Hybrid working model with 60 Work From Anywhere days.
- Competitive compensation packages, including participation in the company's stock option plan.
- Attractive benefits programs supported by a flexible work philosophy.
- Exclusive trading premiums on our platform for our employees.
- Participation in company-wide and team events, both virtual and in-person.
- Bitpanda merchandise to keep you connected to the brand.
Lastly, you will have the opportunity to learn and develop as part of our exciting journey towards becoming Europe's prime investment platform.
Skills Required
Bitpanda
Website
www.bitpanda.comCompany size
Not specified
Location
Austria
Description
Not specified
VaultChain
Assistant in Financial Technology and Trading Strategies (with Training)
Berlin, Germany
Berlin, Germany
Part time
Remote
Description
We are offering an opportunity to join our team and learn about cross-market trading strategies, focusing on identifying price differences of assets across multiple platforms. This role provides hands-on experience in financial technology, data analysis, and trading support.
As part of this position, you will:
Gain practical knowledge of market analysis and trading workflows
Learn how to recognize and evaluate opportunities across different platforms
Develop your skills in risk management and decision-making
Work with a mentor who will guide you step by step through the learning process
What we provide:
Comprehensive training program designed for beginners
Ongoing mentorship and professional support
Flexible schedule (approx. 1 hour a day required for study and practice)
Remote work setup with the possibility to grow into a larger role over time
This is a part-time, entry-level opportunity suitable for candidates with little or no prior experience. What matters most is your willingness to learn and apply new knowledge in practice.
Compensation: Competitive monthly pay structure with opportunities for progression as skills develop
We are offering an opportunity to join our team and learn about cross-market trading strategies, focusing on identifying price differences of assets across multiple platforms. This role provides hands-on experience in financial technology, data analysis, and trading support.
As part of this position, you will:
Gain practical knowledge of market analysis and trading workflows
Learn how to recognize and evaluate opportunities across different platforms
Develop your skills in risk management and decision-making
Work with a mentor who will guide you step by step through the learning process
What we provide:
Comprehensive training program designed for beginners
Ongoing mentorship and professional support
Flexible schedule (approx. 1 hour a day required for study and practice)
Remote work setup with the possibility to grow into a larger role over time
This is a part-time, entry-level opportunity suitable for candidates with little or no prior experience. What matters most is your willingness to learn and apply new knowledge in practice.
Compensation: Competitive monthly pay structure with opportunities for progression as skills develop
ghed santos
Founding Head of Engineering
San Francisco, USA
San Francisco, USA
Full time
Remote
About The Project:The project is a venture-backed stealth mode project having raised $2 million and building a Social Intelligence Engine designed to power smarter, faster crypto trading. We're combining advanced data infrastructure and real-time intelligence to unlock new trading possibilities. About the Role:We're looking for a tech-savvy, investor-facing leader with an engineering background to represent us on the frontlines. This is not a research role it's about amplifying our voice, building relationships, and being the bridge between our technology and the world. Key Responsibilities:1）Represent us externally at hackathons, pitch events, conferences, and investor meetings.2）Be our lead evangelist clearly explaining our tech vision to both technical and non-technical audiences.3）Drive fundraising efforts with compelling presentations, clear strategy narratives, and investor Q&A.4）Partner closely with engineering/product to demo the platform, shape the roadmap, and turn market feedback into action. Requirements:1）Strong engineering background (AI, blockchain, data infrastructure, or similar).2）Proven experience in investor-facing roles, including fundraising and pitching.3）Excellent presentation and communication skills, with a track record of representing projects publicly.4）Experience participating in or leading hackathons, demos, and tech events.5）Understanding of consumer behavior data in gaming and apps is a plus.6）Familiarity with Web3, crypto, and developer communities. Compensation:Competitive salary + equity + team token + and performance-based incentives.
Payment in Crypto
Binance
Binance Accelerator Program - DevSecOps Engineer, Infrastructure Security
Asia +9
Asia +9
Full time
Remote
We are looking for a dynamic individual to join our team as an Infrastructure Security Engineer (DevSecOps) Intern. In this role, you will play a vital part in enhancing and automating the security of our platform. The ideal candidate should have the technical prowess to solve intricate problems while also possessing the ability to simplify solutions effectively. Key attributes include the aptitude to identify technical debts and the capacity to establish standardized processes and systems within a zero-trust framework.
Your responsibilities will entail designing and implementing robust security measures for our cloud-based infrastructure. Working closely with various teams, you will ensure the ongoing security and compliance of our services within industry best practices.
Joining the Infrastructure Security Engineering unit at our organization will provide you with the opportunity to engage in groundbreaking projects with a direct impact on the security and resilience of the platform.
We seek individuals who are deeply enthusiastic about security and DevSecOps, showing a willingness to excel within a fast-paced, forward-thinking environment.
Responsibilities:
Develop and update internal security tools to elevate team security posture
Conduct daily security monitoring and operations to maintain system integrity
Deploy and oversee security services across our infrastructure
Aid teams in resolving security-related issues and implementing best practices
Take part in security incident investigations and response procedures
Collaborate with multidisciplinary teams to integrate security into the software development cycle
Automate security procedures and introduce ongoing security monitoring solutions
Requirements:
Proficient in Python or Go programming languages
Experience with the Vue framework
Strong command over Linux operating systems and core network security principles
Hands-on experience with AWS or other prominent cloud platforms
Skillful in using version control systems (Git) and cooperative software development workflows
Familiarity with designing and managing CI/CD pipelines, particularly emphasizing integrating security into the development processes
Exceptional problem-solving capabilities coupled with effective interpersonal and collaborative skills
Nice to Have:
Experience with AI/ML technologies, especially concerning security considerations
Expertise in large-context prompt engineering for security automation
Hands-on experience in implementing Agentic AI solutions
Proficiency in tools like Terraform or other Infrastructure as Code (IaC) tools
Why Us:
Contribute to shaping the future within the world's leading blockchain ecosystem
Engage with top-tier talents in a user-centric global organization with a flat structure
Undertake unique, fast-paced projects with autonomy in an innovative setting
Flourish in a results-oriented workplace with opportunities for career advancement and continual growth
Competitive salary and company benefits
Remote work options available (subject to the nature of the business team's work)
At our organization, we are dedicated to fostering diversity within our workforce, recognizing it as instrumental to our success. By submitting a job application, you acknowledge that you have read and accepted our Candidate Privacy Notice.
Your responsibilities will entail designing and implementing robust security measures for our cloud-based infrastructure. Working closely with various teams, you will ensure the ongoing security and compliance of our services within industry best practices.
Joining the Infrastructure Security Engineering unit at our organization will provide you with the opportunity to engage in groundbreaking projects with a direct impact on the security and resilience of the platform.
We seek individuals who are deeply enthusiastic about security and DevSecOps, showing a willingness to excel within a fast-paced, forward-thinking environment.
Responsibilities:
Develop and update internal security tools to elevate team security posture
Conduct daily security monitoring and operations to maintain system integrity
Deploy and oversee security services across our infrastructure
Aid teams in resolving security-related issues and implementing best practices
Take part in security incident investigations and response procedures
Collaborate with multidisciplinary teams to integrate security into the software development cycle
Automate security procedures and introduce ongoing security monitoring solutions
Requirements:
Proficient in Python or Go programming languages
Experience with the Vue framework
Strong command over Linux operating systems and core network security principles
Hands-on experience with AWS or other prominent cloud platforms
Skillful in using version control systems (Git) and cooperative software development workflows
Familiarity with designing and managing CI/CD pipelines, particularly emphasizing integrating security into the development processes
Exceptional problem-solving capabilities coupled with effective interpersonal and collaborative skills
Nice to Have:
Experience with AI/ML technologies, especially concerning security considerations
Expertise in large-context prompt engineering for security automation
Hands-on experience in implementing Agentic AI solutions
Proficiency in tools like Terraform or other Infrastructure as Code (IaC) tools
Why Us:
Contribute to shaping the future within the world's leading blockchain ecosystem
Engage with top-tier talents in a user-centric global organization with a flat structure
Undertake unique, fast-paced projects with autonomy in an innovative setting
Flourish in a results-oriented workplace with opportunities for career advancement and continual growth
Competitive salary and company benefits
Remote work options available (subject to the nature of the business team's work)
At our organization, we are dedicated to fostering diversity within our workforce, recognizing it as instrumental to our success. By submitting a job application, you acknowledge that you have read and accepted our Candidate Privacy Notice.
Сrypto.com
Senior Backend QA Engineer
Hong Kong
Hong Kong
Full time
Hybrid
We are seeking a talented individual to join our team focused on designing, developing, maintaining, and enhancing software for various projects closely tied to our core business. These projects are agile in nature, swiftly executed with a small, efficient team. The role involves actively participating in the creation of scalable applications, encompassing both frontend UI and backend infrastructure.
Responsibilities
Conduct thorough code reviews and testing design assessments.
Collaborate with backend teams to develop robust testing strategies, ensuring comprehensive coverage of critical business processes and advocating for a test-first approach.
Review automated test scenarios for backend services, emphasizing business logic validation.
Evaluate backend codebases for testability and scenario completeness, providing constructive feedback to enhance quality practices and maintain consistency across teams.
Manage and execute test cases for backend services, analyzing results and reporting on testing metrics and defects to facilitate ongoing quality enhancements.
Lead the planning and implementation of performance testing strategies to ensure the scalability of backend services under high loads.
Assist in security testing efforts, including API vulnerability assessments and data protection validations, to fortify overall system reliability.
Develop, refine, and update test frameworks, tools, and technologies across the organization to uphold high-quality standards consistently.
Act as a technical liaison between QA and backend engineering teams, ensuring seamless interpretation of testing requirements across various technology stacks and fostering a culture of excellence in quality throughout the organization.
Requirements
Proficiency in understanding Ruby on Rails and Golang codebases, with practical implementation experience being advantageous.
Strong grasp of backend architecture patterns, microservices, and testing challenges in distributed systems.
Familiarity with common technologies like PostgreSQL, Kafka, RabbitMQ, and Redis.
Ability to translate functional requirements and use cases into effective test plans and cases for backend systems.
Customer-focused mindset with strong problem-solving abilities and analytical skills.
Experience with performance testing tools and methodologies to design and interpret load and stress tests.
Excellent verbal and written communication skills for effective collaboration within technical teams.
Passion for enhancing code quality by engaging with development teams proactively.
Expertise in automating RESTful and WebSocket API testing, utilizing frameworks such as Pytest and tools like Postman or equivalent.
Proficiency in using API testing tools like Postman for validating backend services.
Fluency in English and Mandarin is required, while proficiency in Cantonese is a bonus.
Life @ Crypto.com
Supportive and collaborative working environment that encourages innovation and proactive problem-solving.
Benefits
Competitive salary package.
Generous annual leave allowances, including birthday and work anniversary leave.
Flexible work arrangements with options for remote or hybrid setups.
Internal mobility program for employees to explore diverse career opportunities.
Additional work perks, including access to the crypto.com visa card.
About Crypto.com
A leading global cryptocurrency platform, serving more than 80 million customers and driving the adoption of cryptocurrency worldwide.
The company's vision is to make cryptocurrency accessible to all through innovative solutions and a commitment to security, privacy, and compliance standards.
Crypto.com is an equal opportunity employer that values diversity, inclusivity, and transparency in its recruitment processes. Personal data provided by applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted.
Responsibilities
Conduct thorough code reviews and testing design assessments.
Collaborate with backend teams to develop robust testing strategies, ensuring comprehensive coverage of critical business processes and advocating for a test-first approach.
Review automated test scenarios for backend services, emphasizing business logic validation.
Evaluate backend codebases for testability and scenario completeness, providing constructive feedback to enhance quality practices and maintain consistency across teams.
Manage and execute test cases for backend services, analyzing results and reporting on testing metrics and defects to facilitate ongoing quality enhancements.
Lead the planning and implementation of performance testing strategies to ensure the scalability of backend services under high loads.
Assist in security testing efforts, including API vulnerability assessments and data protection validations, to fortify overall system reliability.
Develop, refine, and update test frameworks, tools, and technologies across the organization to uphold high-quality standards consistently.
Act as a technical liaison between QA and backend engineering teams, ensuring seamless interpretation of testing requirements across various technology stacks and fostering a culture of excellence in quality throughout the organization.
Requirements
Proficiency in understanding Ruby on Rails and Golang codebases, with practical implementation experience being advantageous.
Strong grasp of backend architecture patterns, microservices, and testing challenges in distributed systems.
Familiarity with common technologies like PostgreSQL, Kafka, RabbitMQ, and Redis.
Ability to translate functional requirements and use cases into effective test plans and cases for backend systems.
Customer-focused mindset with strong problem-solving abilities and analytical skills.
Experience with performance testing tools and methodologies to design and interpret load and stress tests.
Excellent verbal and written communication skills for effective collaboration within technical teams.
Passion for enhancing code quality by engaging with development teams proactively.
Expertise in automating RESTful and WebSocket API testing, utilizing frameworks such as Pytest and tools like Postman or equivalent.
Proficiency in using API testing tools like Postman for validating backend services.
Fluency in English and Mandarin is required, while proficiency in Cantonese is a bonus.
Life @ Crypto.com
Supportive and collaborative working environment that encourages innovation and proactive problem-solving.
Benefits
Competitive salary package.
Generous annual leave allowances, including birthday and work anniversary leave.
Flexible work arrangements with options for remote or hybrid setups.
Internal mobility program for employees to explore diverse career opportunities.
Additional work perks, including access to the crypto.com visa card.
About Crypto.com
A leading global cryptocurrency platform, serving more than 80 million customers and driving the adoption of cryptocurrency worldwide.
The company's vision is to make cryptocurrency accessible to all through innovative solutions and a commitment to security, privacy, and compliance standards.
Crypto.com is an equal opportunity employer that values diversity, inclusivity, and transparency in its recruitment processes. Personal data provided by applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted.
Сrypto.com
Product Manager, Cash & Transfers
Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
Our Product Management team leads product initiatives from concept to delivery, driving impact and launching products/features globally. We work collaboratively with engineers, designers, analysts, marketers, and other cross-functional teams to deliver exceptional features and products.
We are seeking Product Managers to spearhead product initiatives throughout their lifecycle. This role offers a unique chance for individuals with a forward-thinking mindset to design and oversee a revolutionary platform that transforms the approach to financial transactions. As a Product Manager, you will make a tangible impact and introduce products/features worldwide. Your responsibilities will include close collaboration with various teams to deliver outstanding features and products.
Job Responsibilities
Develop and maintain the team’s roadmap in alignment with strategic priorities
Define features, draft product specifications, conduct user studies, incorporate feedback, assist in creating test plans with QA, manage the backlog, and ensure timely delivery of products/features
Engage in customer interviews to cultivate empathy and address their needs effectively
Appropriately prioritize initiatives and projects while considering necessary tradeoffs
Conduct market research and analysis
Act as the team’s representative in communicating with cross-functional teams
Manage specific features within a product line
Job Requirements
Approach work with a data-informed mindset, considering user needs with empathy
Demonstrate a passion for developing exceptional customer-facing products and enhancing user experiences
Proven experience in successfully launching and refining software or financial products at scale
Exhibit leadership by taking initiative, achieving results, and pushing boundaries when necessary
Ability to collaborate effectively with designers, engineers, QA, Marketing, compliance, and growth teams
Possess a Bachelor's degree or equivalent experience
Preferred domain knowledge in banking systems or crypto transfers
Demonstrate humility in your work and interactions with others
We are seeking Product Managers to spearhead product initiatives throughout their lifecycle. This role offers a unique chance for individuals with a forward-thinking mindset to design and oversee a revolutionary platform that transforms the approach to financial transactions. As a Product Manager, you will make a tangible impact and introduce products/features worldwide. Your responsibilities will include close collaboration with various teams to deliver outstanding features and products.
Job Responsibilities
Develop and maintain the team’s roadmap in alignment with strategic priorities
Define features, draft product specifications, conduct user studies, incorporate feedback, assist in creating test plans with QA, manage the backlog, and ensure timely delivery of products/features
Engage in customer interviews to cultivate empathy and address their needs effectively
Appropriately prioritize initiatives and projects while considering necessary tradeoffs
Conduct market research and analysis
Act as the team’s representative in communicating with cross-functional teams
Manage specific features within a product line
Job Requirements
Approach work with a data-informed mindset, considering user needs with empathy
Demonstrate a passion for developing exceptional customer-facing products and enhancing user experiences
Proven experience in successfully launching and refining software or financial products at scale
Exhibit leadership by taking initiative, achieving results, and pushing boundaries when necessary
Ability to collaborate effectively with designers, engineers, QA, Marketing, compliance, and growth teams
Possess a Bachelor's degree or equivalent experience
Preferred domain knowledge in banking systems or crypto transfers
Demonstrate humility in your work and interactions with others