Software Quality Assurance Analyst
Title: Software Quality Assurance Analyst
Location: United States; East Coast
Experience: Associate to Mid Level
Job Function: Engineering
Employment Type: Full Time
Industry: Computer Network & Security
About the role:
We are looking for a Software Quality Assurance Analyst to collaborate closely with our business and engineering teams. The role involves contributing to requirements gathering, acceptance criteria definition, test case creation, test automation, and process enhancements to elevate testing efficiency and product quality.
This position, based in the United States, allows for remote work when necessary. Applicants must be either US citizens or US permanent residents.
Responsibilities:
- Engage with the business and engineering teams to gather requirements for product testing.
- Participate in requirements reviews and ensure that system and business requirements are clear and accurate.
- Develop, execute, and automate test plans and cases to validate adherence to acceptance criteria.
- Suggest and implement test strategies to focus and enhance testing efforts.
- Conduct ad-hoc testing to maintain core system functionality and integrity.
- Set up testing environments to mirror customer configurations.
- Maintain regression and automation tests.
- Stay current with new technologies to enhance testing practices.
- Adhere to the testing process and proactively identify areas for improvement.
- Collaborate with technical writers to ensure accurate and updated documentation.
- Maintain a positive and professional approach in all work activities.
Skills and Qualifications:
- Previous experience, training, or education related to software product testing, analysis, and requirements gathering.
- A degree (BS/MS) in a Technology-related field is beneficial.
- Proficiency in industry-standard operating systems and business application suites.
- Basic understanding of digital certificates and their application is advantageous.
- Familiarity with core networking principles.
- Willingness to learn and adapt to new technologies.
- Strong communication and writing skills.
- Ability to troubleshoot technical issues and solve problems.
- Experience with test automation tools is preferred.
- Familiarity with AzureDevOps (TFS) is a plus.
- Working knowledge of relational databases, especially SQL.
- Knowledge of Public-Key Infrastructure (PKI) or cryptography is beneficial.
- Basic understanding of Active Directory and Active Directory Certificate Services.
Compensation:
Salary will be based on experience level.
Culture, Career Development, and Benefits:
We nurture teams that strive for continuous improvement and growth. Employees are presented with challenges daily and opportunities to develop both personally and professionally. Our culture blends autonomy with structure to foster innovation and creativity.
Key initiatives include:
- Extensive benefit coverage
- Employee-focused ambassadors and Culture Committee
- Commitment to diversity
- Global Volunteer Day
- Flexible time off policy
- Regular cross-functional and leadership development meetings
- Company-wide day off every second Friday
- The Keyfactor Alliance Program
- Weekly Feedback Snapshot
Core Values:
Trust is central to our operations. Customer-centric strategy and execution. Continuous innovation. Agile delivery approach. Unity through respect and teamwork.
Keyfactor proudly promotes a diverse and inclusive work environment.
Applicants requiring accommodations due to disabilities can contact Keyfactor’s People Team at the provided email or telephone number.
