Solutions Architect
About Keyfactor
Our goal is to create a connected community built on trust, emphasizing identity-based security for both machines and individuals. Keyfactor empowers organizations to ensure digital trust on a large scale and sustain it efficiently. With a wealth of cybersecurity expertise, Keyfactor serves over 1,500 companies globally. We are honored to consistently be recognized as a top workplace, achieved through our exceptional team that fosters our culture as we expand. We invite you to envision your future with Keyfactor!
Location: United States; Remote, EST or CST
Experience Level: IC3
Employment Type: Full-Time
Industry: Computer & Network Security
Travel Requirements: Less than 25%
Job Summary:
The Solutions Architect position will steer Keyfactor’s enterprise customers through the implementation and integration of Keyfactor’s solutions into their systems and applications. This role involves collaborating directly with customers to install software components and address issues as they arise. The role engages with other stakeholders in the business to offer insights into the product’s strategic direction and support the managed services segment of the business.
This role is U.S.-based and can be carried out remotely. Applicants must possess either U.S. citizenship or U.S. permanent resident status.
Job Responsibilities:
- Aid customers in designing, implementing, and fully utilizing Keyfactor solutions by: -Working closely with Keyfactor Sales to ensure optimal solutions for customers -Leading design workshops with customers and documenting solution designs for customer review -Ensuring customers are prepared to maximize Keyfactor solutions
- Serve as the main technical contact to efficiently deliver Keyfactor solutions by: -Implementing Keyfactor solutions in a collaborative manner to enhance customer adoption -Addressing customer inquiries promptly and to their satisfaction -Identifying and managing risks concerning technical solution design and client views
- Collaborate with internal cross-functional teams to drive continuous improvement by: -Collaborating with Keyfactor Product teams to identify new feature requests and report issues -Actively contributing to the enhancement of service delivery processes and methodologies by addressing challenges, recommending solutions, and advocating new initiatives -Guiding and mentoring junior team members, providing technical direction -Transferring knowledge gained from implementing customer solutions across Professional Services
- Boost team efficiency by documenting common architectures and solutions
Minimum Qualifications, Education, and Skills:
- 5-7 years of experience in customer-facing technical roles within large enterprise IT environments
- Effective communication skills to convey information at both technical and business levels to technical staff and executives
- Able to thrive in a dynamic, rapidly growing environment
- Proficient in time management and prioritization, handling multiple tasks simultaneously
- Demonstrated ability to manage complex technical projects and resolve critical customer issues
- Technical Competencies must include: -Familiarity with Public-Key Infrastructure (PKI), digital certificates, and cryptography -Experience in deploying and configuring Enterprise Certificate Authorities -Familiarity with DevOps and automation tools (Ansible, Bash, Jenkins, Puppet) -Knowledge of Java Application Servers (JBoss, Wildfly) and Relational Database Servers (MySQL, MariaDB, MSSQL) -Advanced understanding of Linux operating systems, networking, and IT security principles -Proficient in containerization platforms (Kubernetes, Docker) with hands-on application deployment using YAML -Willingness to learn new languages, technologies, and APIs as needed to meet customer demands
- Bonus skills include: -Knowledge of EJBCA -Advanced scripting with various Microsoft tools (SQL, PowerShell, etc.) -Proficiency with Windows Server operating systems -Comprehensive knowledge of Active Directory Certificate Services & Active Directory Federation Services -Understanding of Kerberos protocol and other authentication protocols -Relevant industry certifications -Possession of existing security clearance
Compensation:
Salary alignment will be based on experience.
Culture, Career Opportunities and Benefits:
We cultivate teams that continuously strive for improvement. You will face challenges daily and be presented with opportunities for personal and professional growth. Our balance of autonomy and structure creates an entrepreneurial atmosphere that fosters creativity and innovation.
Some distinctive aspects of our culture include: -Second Fridays off company-wide -Comprehensive benefit coverage provided for you and your dependents (U.S.) -Generous paid parental leave (U.S.) -Dedicated employee-focused support through Key Contributors & Culture Committees -DIVERSE Commitment for a more inclusive and diverse future -Keyfactor Alliance Program supporting DEIB initiatives -Wellbeing resources, wellness allowance, mindfulness app membership, and Wellness Wednesdays -Global Volunteer Day, company non-profit matching, and 3 volunteer days off -Unlimited time off (U.S.) and competitive time off globally -Monthly Talent development and Cross Functional meetings for professional growth -Regular All Hands meetings followed by group events
Core Values:
Our core values are vital to the operation of our business and what we seek in every team member: Trust is essential: -Openness and trust are crucial in delivering secure software and solutions. We are a trusted and honest partner in every aspect of our business. Customers are fundamental: -Centered on customers, we pave strategies and actions. We prioritize our customers' security needs and approach data with the same care as our own. Innovation is ongoing: -We commit to staying ahead of the innovation curve through continual investment and focus. Agile delivery: -Operating in fast-paced and evolving environments, we adjust promptly while pursuing strategic objectives. United by respect: -Our unity is founded on respect for all. We advocate diversity, inclusivity, equity, and act empathetically and openly in our business and communities. Teams shape success: -Unity and collaboration are core to achieving shared visions. We pride ourselves on working as a unified team, creating advocates and winning collectively.
Keyfactor is an equal opportunity employer, inclusive of veterans and individuals with disabilities. Applicants with disabilities can contact Keyfactor’s People team for accommodations at any time.
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Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Senior Backend Engineer (Golang)
Responsibilities:
Lead the development of robust, high-performance backend systems in Go for real-time data processing and low-latency workflows.
Promote engineering excellence by upholding code quality, implementing best practices, and guiding fellow team members.
Collaborate closely with trading, product, and infrastructure teams to comprehend system requirements and deliver efficient solutions.
Take charge of production services to guarantee reliability, observability, and performance optimization. Enhance systems performance, stability, reliability, and security.
Contribute to infrastructure automation and improvements in CI/CD to facilitate quick deployment and operational flexibility.
Conduct detailed code reviews, drive technical conversations, and influence engineering norms and practices.
Implement automated testing, CI/CD pipelines, and actively engage in code reviews and design dialogues.
Deploy and oversee services utilizing cloud-native tools and practices.
Monitor, troubleshoot, and debug production systems and participate in the on-call incident response team within a high-uptime setting.
Requirements:
Over 5 years of backend development experience, with at least 3 years involving Go in production-grade systems.
Proficiency in leading large-scale system design and mentoring engineers in best practices.
Thorough knowledge of concurrency, memory management, and performance optimization in Go.
Demonstrated expertise in devising and deploying microservice architectures in high-availability, high-throughput environments.
Sound understanding of message queues, event-driven architectures, and asynchronous processing.
Strong grasp of microservice architecture and REST/gRPC APIs.
Proficient in networking data transmission protocols such as TCP, UDP, WSS, etc.
Experience in developing and deploying cloud-native applications.
Familiarity with containerization technologies like Docker and orchestration engines (e.g., ECS, Kubernetes).
Proficient in message brokers (e.g., Kafka) and distributed systems.
Knowledge of data storage technologies including PostgreSQL, Redis, and time-series databases.
Senior Backend Engineer (Golang)
Responsibilities
Lead the creation of strong high-performance back-end systems utilizing Go for real-time data processing and low-latency workflows. Promote engineering excellence by upholding code quality, best practices, and mentoring team members. Collaborate closely with trading, product, and infrastructure teams to comprehend system requirements and provide efficient solutions. Take responsibility for production services, ensuring reliability, observability, and enhancing performance. Optimize system performance and ensure system stability, reliability, and security. Contribute to infrastructure automation and enhancements in CI/CD for swift deployment and operational flexibility. Conduct thorough code reviews, guide technical discussions, and influence engineering culture and standards. Implement automated testing, CI/CD pipelines, and contribute to code reviews and design dialogues. Deploy and manage services employing cloud-native tools and practices. Monitor, debug, and resolve issues in production systems, and be part of the on-call incident response team for a high-uptime setting.
Requirements
Minimum of 5 years of backend development expertise, including at least 3 years working with Go in production systems. Experience in leading large-scale system design and coaching engineers on engineering best practices. Solid understanding of concurrency, memory management, and optimizing performance in Go. Demonstrated experience in designing and deploying microservice architectures in high-throughput, highly available environments. Comprehensive knowledge of message queues, event-driven architectures, and asynchronous processing. Strong grasp of microservice architecture and REST/gRPC APIs. In-depth understanding of networking data transmission protocols such as TCP, UDP, WSS, etc. Experience developing and deploying cloud-native applications. Familiarity with containerization technologies like Docker and orchestration engines such as ECS and Kubernetes. Proficiency in working with message brokers like Kafka and distributed systems. Knowledge of data storage technologies like PostgreSQL, Redis, and time-series databases.