US Based Customer Support Associate

👋 Hello!
We're on the lookout for an experienced copywriter with proficiency in English to manage the personal accounts of our top management team on X (formerly Twitter) and oversee AI scripts for captivating short-form videos.
Who we are?
We are a dynamic team currently developing 300,000 m² worth $500M in Thailand, including an exciting mini-city in Phuket and a cutting-edge tokenization protocol in the crypto space. This is not just a job; it’s an adventure waiting for you!
For over 12 years, we have been actively involved in the real estate sector, successfully executing our own projects in Thailand. Our flagship development, Layan Verde, is a mini-city on Phuket that embodies modern luxury living, seamlessly blending nature-inspired design with cutting-edge technology and sustainability.
You can find more details about real estate projects here:
Layan Verde / https://layanverde.com/en/
VillaCarte / https://villacarte.com/en
Layan Green Park / https://layangreenpark.com/
La Vista Villas / https://lavistavillas.com/
Sabai Protocol (crypto project) / https://sabaiprotocol.com/
 
In addition to our real estate ventures, we have a keen interest in cryptocurrency and blockchain technology. After selling properties worth $35 million in cryptocurrency, we recognized the potential of tokenization to elevate our business further. However, we found that existing real estate tokenization solutions on the market did not fully align with our needs. As a result, in 2021, we embarked on developing our own solution — the Sabai Protocol — designed to tokenize both real-world (RWA) and virtual (VA) assets.
Meet Vadym Bukhkalov, our CEO: https://vadymbukhkalov.com/en
Who are we looking for?
Exceptional copywriting skills and a strong command of English. A willingness to learn about real estate and crypto—your enthusiasm is more important than prior experience! In other words, if you are not really good at crypto and real estate, it's okey, we can teach you. But we need you to be really great with texts.
Your responsibilities
Craft engaging posts that highlight our projects in real estate and cryptocurrency.
Collaborate with our leadership team to amplify their voices and vision.
Supervise the creation of innovative AI-generated video content (we experiment with AI generated video-content and we need someone who will make sure that scripts are well-written and engaging)
Are you interested?
We are looking forward to your reply!

Location: Remote
Type: Full-time 
Salary: Competitive, based on experience 
About Us:
MMPro Group is a leading fintech company at the forefront of innovation in financial technology, blockchain, and cryptocurrency. We are seeking a highly skilled and experienced Social Media Content Writer to craft compelling content for one of our top executives. This is a unique opportunity to shape the voice and brand of a key leader in the fintech industry. 
 
Responsibilities:
- Develop and execute a comprehensive social media strategy for the executive, aligned with the company's overall branding and marketing goals.
- Write and edit high-quality, engaging content for social media platforms (Telegram, LinkedIn, Instagram, Twitter) that reflects the executive's thought leadership in fintech, crypto, and financial markets.
- Monitor trends in the financial markets and crypto space to ensure timely, relevant content that resonates with the target audience.
- Collaborate with the executive to capture their voice and ideas, translating complex financial concepts into clear, accessible language.
- Manage the executive’s social media calendar, ensuring a consistent posting schedule and engagement with followers.
- Track and analyze the performance of social media posts to refine strategies and improve engagement.
- Stay updated on best practices and emerging trends in social media and content marketing. 
Requirements:
- Proven experience as a copywriter or content writer, preferably in the fintech, financial services, or crypto sectors.- Deep understanding of cryptocurrency, blockchain technology, and financial markets.
- Exceptional written and spoken English, with the ability to convey complex ideas in a clear, concise, and engaging manner.- Experience managing social media accounts, particularly for high-profile individuals or executives.
- Strong ability to adapt to the voice and style of a specific individual while maintaining a consistent brand tone.
- Excellent research skills and attention to detail.
- Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment. Preferred Qualifications:
- Previous experience writing for C-level executives or thought leaders in the fintech or finance industry.
- Familiarity with analytics tools to track and report on social media performance.
- Creative mindset with a passion for storytelling and brand building.
Join us at MMPro Group and help amplify the voice of a leader in the fintech revolution!

What You’ll Be Doing
-Create compelling, on-brand content that speaks to our different target audiences while adhering to a challenging regulatory landscape.
-Translate product value propositions and complex technical concepts into clear, user-friendly, and compelling collateral, including blog posts, product & strategy explainer guides, and other types of content.
-Manage and optimize the company's social media profiles and presence, including content creation, posting, monitoring, and engagement, to increase brand visibility, engagement, and customer acquisition.
-Supplement written content with engaging and informative memes tailored to Twitter/X, aimed at driving brand awareness, user education, and customer engagement
-Collaborate with PR agencies and other teams to create content and uncover partnership opportunities.
-Work closely with our BD team and external partners to coordinate partnership announcements and campaigns that grow our awareness, audience and credibility.
-Track and analyze audience trends such as followers, engagement, and sentiment while providing regular reports and insights to internal stakeholders, escalating issues and adjusting strategies as needed.
-Stay up-to-date with the latest content marketing trends, best practices.
What We Look For In You:
1.5 - 2+ years of professional experience as a content strategist, content creator, content marketer, or similar function.
Strong interest and experience in cryptocurrency trading and blockchain technology is required
Excellent storytelling skills and a passion for content development.
The ability to operate autonomously and with initiative
Exceptional communication and interpersonal abilities in building and maintaining strong relationships with team members and external partners.

We believe Ethereum has the potential to solve some of humanity’s most crucial coordination issues. Since our initial inception as a research group, we have sought to scale both its technology and values.
At present, the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem. We do this in the open (under an MIT open source license) because we believe in open source innovation and its ability to accelerate growth.
OP Labs is building Optimism mainnet, and by extension, the infrastructure that powers all OP-Stack chains. We are improving Ethereum’s performance by orders of magnitude and donating the profits from doing so to funding Ethereum public goods. By operating as a Public Benefit Corporation, OP Labs can align its incentives with the public good and take positive-sum steps toward a sustainable future for the internet.
We’re looking for experienced product managers to help us scale Ethereum.
PMs at OP Labs drive core protocol and ecosystem initiatives from ideation to impact. All the while working alongside the world class engineers, designers, and data scientists across the Optimism Collective.
As a PM at OP Labs, you are fully empowered to identify, prioritize, develop, and ship impactful products to our customers and ecosystem. 
What are the role responsibilities?
Lead core protocol and ecosystem initiatives from ideation all the way to delivery
Measure yourself on impact delivered to our customers and the Collective
Collaborate with a team of world-class engineers and designers
What skills do you bring?
5+ years experience leading growth-oriented and/or technical products
Proven track record of working in ambiguous and emerging product spaces
Deep strategic thinking coupled with clear, pithy writing
What will you like about us?
We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K match—learn more about our benefits, culture, and all recruiting FAQ here: https://oplabs.notion.site/OP-Labs-Hiring-FAQ-79f82dd0763e4344b99e9ce3ea1728da.
We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
Our team is a diverse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
We’re fully remote, deeply engaged, highly skilled, and like to have fun.
We think long-term. Our founders have been scaling Ethereum since 2015.
We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Optimism, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

We are looking for a detail-oriented HR representative to join our team. The responsibilities of the HR representative include guiding employees through the appropriate on and offboarding policies, following up with current employees, assisting the HR manager with administrative tasks, and writing reports.To be successful as an HR representative, you should have excellent interpersonal and teamwork skills. Ultimately, a top-notch HR representative should have strong written and verbal communication, decision-making, and problem-solving skills.HR Representative Responsibilities:Creating and maintaining accurate employee records and gathering all related documentation and key details.Ensuring employee records are secure from tampering or theft.Maintaining the HR department's policies and programs.Answering employees' questions regarding their benefits and compensation options and assisting with the administration of their benefits.Making recommendations to management regarding benefits packages to entice new hires.Participating in recruitment events, talking to potential hires, and distributing promotional material.Posting job openings, reviewing applicants, and conducting interviews with potential hires.Maintaining records of all active job openings and received applications.Providing new hires with the appropriate paperwork and details of their new role.Assisting with audits, compliance reviews, and other mandatory reports.HR Representative Requirements:Bachelor's or associate's degree in human resources or a related field.A minimum of 1 year experience in HR may be advantageous.Good working knowledge of HR laws and regulations.Experience with interview techniques.Excellent communication and interpersonal skills.Strong organization skills and attention to detail.Good typing skills.Experience with HR software, including Microsoft Office.