US Based Customer Support Associate
We are currently seeking a US Based Customer Support Associate to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients based in the United States.
Key Responsibilities:
- Assist customers with inquiries, troubleshoot issues, and provide timely and accurate information
- Handle incoming customer calls, emails, and messages in a professional and courteous manner
- Keep detailed records of customer interactions and transactions
- Collaborate with team members to ensure a seamless customer experience
- Provide administrative support as needed
Required Skills:
- Proven experience in customer service roles
- Strong communication and interpersonal skills
- Ability to write and communicate effectively
- Proficiency in administrative tasks
- Ability to work independently and in a team environment
This is a great opportunity for someone who is passionate about providing excellent customer service and enjoys working in a fast-paced environment. If you meet the requirements and are looking for a rewarding career in customer support, we would love to hear from you. Apply now!
chat moderator
Social media manager
Ambassador for Prediction market project
Create engaging presentations or pitches about the platform’s features (e.g., betting on events, oracle integration, rewards) for social media, Discord, Telegram, or webinars.
Record Videos: Produce short promotional videos (1-3 minutes) demoing the platform, explaining prediction mechanics, or sharing success stories; post on YouTube, TikTok, X, or project channels.
Participate in AMAs: Join live Ask Me Anything sessions (1-2 hours weekly) to answer community questions, highlight updates, and build trust as a knowledgeable advocate.
SEO Writer
Location: Remote (Must work as per Indochina Time (UTC+7 and UTC+8)
Salary: max 3,000 USDT per month
Working Hours: 9 AM – 12 PM and then 1 PM – 6 PM (Indochina Time)
Working Days: Monday to Friday & 2nd Saturday of every month
English Proficiency Required: Must have professional-level proficiency in both spoken and written English.
SKILLSET REQUIRED:
2-3 Years of proven experience as an SEO Writer or similar role in a cryptocurrency-related content
Strong Writing Skill, Storytelling and Engagement: Balancing SEO needs with the art of storytelling to keep readers engaged and encourage sharing and conversion.
Content Strategy Alignment: Understanding how SEO content fits into a broader marketing or content strategy and aligning it with business goals.
Keyword Research, understanding how to find relevant keywords and phrases that potential readers might use to search for a topic. This includes using tools like Google Keyword Planner, Ahrefs, SEMrush, and Ubersuggest.
On-Page SEO Optimization: Knowing how to implement SEO best practices directly within the content. This includes optimizing meta titles, descriptions, headings (H1, H2, etc.), and URL structures
Link Building and Internal Linking: Knowing how to integrate both external (backlinks) and internal links in content to boost SEO performance and website navigation
Optimizing for Featured Snippets
Content Optimization for Mobile, as more users browse on smartphones and tablets
Familiarity with tools like Google Analytics and Search Console to monitor performance and make data-driven decisions
updated with changes to search engine algorithms, especially Google’s regular updates, and knowing how to adjust content accordingly.
Why Join Hotcoin?
Competitive salary (paid in USDT)
Work remotely with a global crypto team
Flexible international work environment
Career growth opportunities in the fast-evolving crypto industry
contact Directly HR & Talent Recruiter in telegram @febiekateHC
English writer & Coordinator (Internship)
•Experience in writing blog and online articles.
•Ability to independently prepare social media content and coordinate with designers to ensure timely and quality submissions with minor supervision.
•Assist with localization and English proofreading as needed.
•Skills in social media content planning are required.
•Willingness to present and participate in AMA English sessions as required.
•Coordinate with video editors to ensure timely and quality video delivery.
•Background in fintech, Web3, crypto, or forex is a plus.
•Strong communication and interpersonal skills.
•Positive attitude and proactive thinking are essential.
•A good testimonial letter will be provided upon completion of the internship.
•Performance-based conversion to full-time staff is possible.
•University graduate with degree or diploma in any field
•Salary Range: 1K – 2K USDT.