UX Researcher - Exchange, Trading Experience
Our Product Management team oversees product initiatives throughout their lifecycle, drives impact, and facilitates product launches globally. Coordinating closely with various teams including engineering, design, analytics, marketing, and more, we deliver exceptional features and products to market.
We seek a UX Researcher who possesses a blend of design expertise and trading knowledge. Joining a product-focused team dedicated to refining trading interfaces, your research directly influences the professionals who utilize our platforms worldwide. This role integrates design assessment, trading acumen, and robust research methodologies to inform product decisions effectively.
What Sets You Apart - Design Expertise
- Ability to critically evaluate design quality beyond surface-level feedback
- Proficiency in Figma, with skills in analyzing prototypes and providing actionable design input
- Understanding of information hierarchy, cognitive load, interaction patterns, and visual design principles
- Background in translating research insights into tangible product enhancements rather than mere validation
What Sets You Apart - Trading Proficiency
- Genuine interest in trading, with a willingness to develop expertise in the domain
- Quick learner who can engage knowledgeably with professional traders post-onboarding
- Awareness of tailoring research methods for professional tool audiences compared to consumer applications
- Eagerness to acquire hands-on knowledge of trading concepts such as order books, limit orders, and technical indicators
Responsibilities
- Conduct diverse research studies (interviews, usability tests, surveys) to comprehend trader requirements and behaviors
- Assess design excellence using heuristic reviews, usability tests, and expert evaluations
- Translate research findings into impactful insights that shape product strategies and enhance user experience
- Collaborate with designers to test prototypes early in the development process, ensuring timely product enhancements
- Present research outcomes to cross-functional teams, fostering empathy for user needs across the organization
- Establish research operations, recruit participants, and implement best practices for efficient research protocols
Requirements
- 3+ years of UX research experience, with a preference for fintech, SaaS, or complex B2B product backgrounds
- Strong grasp of design principles and ability to evaluate interface quality effectively
- Excellent analytical and communication skills with a portfolio showcasing research's influence on product design
- Curiosity and adaptability, enabling rapid domain expertise acquisition
- Bachelor's degree in HCI, Psychology, Design, Cognitive Science, or equivalent experience
Life @ [Organization Name]
- Opportunities for personal and professional growth within a supportive and ambitious team
- Transformational work environment encouraging innovative solutions
- Emphasis on internal skill development and continuous learning
- Collaborative work culture fostering mutual support and growth
Benefits
- Competitive salary and medical insurance coverage for employees and dependents
- Generous annual leave entitlement and work flexibility options
- Internal career mobility program for varied professional experiences
- Work perks, including a company-provided visa card
- Benefits packages tailored to regional requirements
About [Organization Name]
Established in 2016, [Organization Name] serves a vast customer base and leads as a global cryptocurrency platform. With a commitment to enhancing cryptocurrency adoption through innovation and empowering creators, [Organization Name] prioritizes security, privacy, and compliance to foster a more equitable digital ecosystem.
