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Xapo

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Locations
United States
Description
A world that enjoys economic freedom and wealth protection, no matter where you live or who is running your country. This is the dream that drove Wences Casares to quietly transform the world of private banking.
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Senior Account Manager - APAC (Remote - Work from Anywhere)

Gibraltar
Gibraltar
Full time
Remote
Renowned for our commitment to diversity and work flexibility, Xapo Bank operates with a fully distributed team comprising over 140 professionals scattered across 40+ countries worldwide. Our vision, initiated by our Founder and Chairman, Wences Casares, revolves around empowering individuals with economic freedom and wealth protection regardless of their geographical location or governing authorities.

Seeking individuals with a thirst for challenge and a global mindset, we are driving transformation in the banking landscape and are steadfast in our mission to usher in a new era of operational standards. Managing risk efficiently is ingrained in every Xapien's responsibilities, with a critical focus on ensuring customer satisfaction, shareholder value, and a conducive workplace culture.

Position Overview

As a pivotal member of the Customer Success Team, the Senior Account Manager will oversee a dedicated portfolio of high net worth clients at Xapo Bank. Apart from prospecting and building customer relationships, this role entails guiding clients through our product offerings and providing personalized support throughout their journey with Xapo to foster enduring customer loyalty.

Key responsibilities include revenue generation through client retention and acquisition efforts, aligning with strategic goals to enhance the bank's financial performance effectively.

Key Responsibilities

Facilitate the onboarding and maintenance of high net worth client relationships in the APAC region.

Tailor solutions to meet customer needs based on their unique circumstances and risk tolerance.

Serve as a regional escalation point for Customer Success Advisors, offering banking services to clients.

Promote the Xapo brand at regional events.

Keep a close watch on client portfolios and provide timely updates to clients as necessary.

Conduct periodic customer reviews to reassess risk profiles, wealth management requirements, and other critical details.

Ensure compliance with regulatory guidelines and industry specifications.

Accomplish targets and key performance indicators in line with team and business objectives.

Conduct product demonstrations for potential and existing customers.

Collaborate on strategies to expand the customer base and identify cross-selling opportunities for asset under management (AUM) growth.

Strive to exceed client expectations by catering to their needs proactively, throughout the onboarding process and beyond.

Stay updated on advancements in traditional finance and cryptocurrency industries. Escalate regional issues to relevant teams and partners. Qualifications Required

Proficient in both English and Mandarin.

Minimum 5 years of customer-facing experience in private banking, wealth management, investment banking, or commercial banking.

Understanding of crypto markets, either through professional exposure or personal interest.

Proven track record in lead generation and customer relationship management in financial services.

Ability to conduct effective face-to-face and virtual meetings with clients and handle queries at industry events.

Demonstrated success in achieving KPIs and targets pertaining to conversion rates and AUM growth.

Extensive network in the financial services domain within the region.

Solid grasp of fiat payment channels and stablecoins.

Additional Requirements

Designated workspace for focused work.

Reliable internet connection matching the highest available speed in your area.

Essential devices meeting the minimum technical specifications.

Alignment with Our Values and Xapo's Values-Driven Leadership principles.

Why Choose Xapo?

Drive Global Impact, Work Flexibly.

Pioneering Innovation: Contribute to societal advancement through cutting-edge technological solutions. Operate remotely from any location worldwide.

Optimal Work-Life Balance: Collaborate effectively in a harmonious blend of freedom and teamwork. Customize your work schedule and leverage a flexible PTO policy for personal rejuvenation.

Commitment to Excellence: Grow alongside a high-performance team that fosters learning and collaboration. Avail opportunities to advance your personal development goals with an annual learning budget catered to your preferences.

At Xapo, unwavering consumer protection and adherence to regulatory standards are paramount. All team members are entrusted with upholding principles of fairness, transparency, and ethical behavior in their interactions with clients and stakeholders.

Senior FP&A Manager

Full time
Remote
Position Overview
A senior FP&A Manager with strong quantitative skills is sought to play a crucial role within the finance team at our diverse and remote Xapo Bank. You will utilize advanced quantitative abilities to elevate financial planning, analysis, and strategic decision-making processes. Developing complex financial models, conducting thorough data analysis, and providing valuable insights will be key tasks to support the company's financial objectives. The ideal candidate will possess a solid foundation in quantitative analysis, extensive experience in financial planning and analysis, and the capability to effectively communicate intricate financial information.

Primary Responsibilities

Leveraging Enhanced Data Analysis and Financial Modeling:

Apply advanced statistical and mathematical techniques to improve financial models, forecast accuracy, and gain a deeper understanding of financial performance trends and opportunities.

Supporting Strategic Initiatives:

Conduct in-depth analysis of unit economics using available data and financial insight to contribute to strategic decision-making processes.

Enhancing Risk Management:

Develop and implement innovative risk assessment models to identify and mitigate potential risks, safeguarding company assets and enhancing strategic decision-making.

Streamlining Financial Processes:

Utilize programming skills to automate financial procedures, reducing manual efforts and errors to enhance operational efficiency and enable focus on strategic tasks.

Optimizing Investment Strategies:

Support the assessment of capital allocation efficiency from a finance standpoint and provide valuable insights on investment strategies.

Requirements

Education: Bachelor’s degree in Finance, Economics, Mathematics, Statistics, or related field. An advanced degree (MBA, MSc, PhD) in a quantitative discipline preferred.

Experience:

Minimum 7-10 years of experience in financial planning and analysis, with a significant portion in a quantitative role in banking, financial services, or a VC-backed startup.

Proven expertise in developing and implementing advanced financial models and quantitative analysis techniques.

Skills:

Programming proficiency in languages like Python, R, or MATLAB, and experience with financial tools such as Excel, VBA, and SQL.

Deep understanding of statistical methods, econometrics, and machine learning algorithms.

Advanced competency in financial software and ERP systems like Anaplan, Oracle NetSuite.

Superb communication skills to articulate complex financial concepts to non-financial stakeholders effectively.

Strong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.

Competencies

Quantitative Analysis: Applying advanced quantitative techniques to financial analysis.

Strategic Thinking: Providing forward-looking financial insights critical to long-term planning.

Problem-solving: Proactive approach to identifying and addressing financial issues.

Collaboration: Ability to work effectively across teams and build relationships with stakeholders.

Adaptability: Flexibility in managing multiple projects in a fast-paced environment.

Why Join Us?

Global Impact, Remote Work Environment: Influence global change from anywhere in the world.

Work-Life Balance: Balance autonomy and teamwork with flexible schedules and PTO options.

Continuous Learning: Grow with a high-performance team, with a yearly budget set for personal development goals.

Company Values:

We adhere to consumer protection and regulatory compliance guidelines, emphasizing fair treatment, transparency, and ethical conduct in all interactions with customers and stakeholders.

Product Manager - Treasury & Corporate Accounts (Remote - Work from Anywhere)

Gibraltar
Gibraltar
Full time
Office
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Position Overview

As a valuable member of the Xapo Bank team, the Product Manager for Treasury and Corporate Accounts will have a pivotal role in optimizing fund deployment for the internal Treasury team. This position will involve leading the product discovery and MVP development for a novel corporate account offering that mirrors a treasury account's functions. Close collaboration with diverse teams is essential for the successful launching and ongoing enhancement of our treasury and corporate account products.

Responsibilities

Treasury Optimization: Close alignment with the Treasury team to enhance fund deployment strategies through process development and tool implementation.

Product Discovery and Development: In charge of comprehensive product research for corporate accounts functioning like treasury accounts - defining MVP features and crafting a potential roadmap.

Market Research and Analysis: Conduct thorough market analyses to identify trends, customer requirements, and opportunities for innovative products.

Product Development Support: Collaborate with various teams to establish solid product requirements, user stories, and feature prioritization - involving legal, compliance, risk management teams for launches and adherence to standards.

Product Testing and Quality Assurance: Ensure thorough testing and quality assurance for new products and feature updates to maintain high performance, security, and reliability standards.

Performance Monitoring and Analysis: Track key performance indicators, user engagement metrics, and feedback to identify areas for improvement and drive product optimization.

Professional Development: Stay updated on industry trends and technologies in fintech and blockchain to continually enhance knowledge and skills.

Skills Needed

Bachelor's degree in a related field.

Demonstrated experience in product management, especially within fintech, banking, or cryptocurrency.

Exceptional analytical, problem-solving, and critical thinking capabilities.

Strong communication and interpersonal skills to collaborate effectively in a diverse, global setting.

Detail-oriented with excellent organizational and project management skills.

Proficiency in market research, data analysis, and performance tracking.

Knowledge of treasury management and corporate banking is an advantage.

Other Requirements

Dedicated workspace.

Reliable high- speed internet connection.

Devices and essential equipment meeting technical specifications.

Alignment with Our Values and the Xapo Values-Driven Leadership principles.

Why Xapo?

Shape the Future: Contribute globally through cutting-edge technology while enjoying remote work flexibility.

Great Work-Life Balance: Build innovative solutions with a mix of autonomy and teamwork. Flexible work schedule and PTO plan.

Expect Excellence: Grow with a high-performance team and gain access to a yearly learning and development budget.

At Xapo, we prioritize consumer protection and regulatory compliance to ensure all interactions with stakeholders uphold principles of fair treatment and ethical conduct.

Senior Front-End Web Developer (Remote - Work from Anywhere)

Gibraltar
Gibraltar
Full time
Office
Position Overview:

We are seeking a Senior Front-End Web Developer to join our team. The ideal candidate will play a key role in the development process, translating design concepts into functional code for applications. Collaborating closely with the product designer, you will be responsible for creating visually appealing and user-friendly interfaces. In addition to external applications, this role will involve enhancing internal tools to support the operational needs of our teams within a dynamic architecture.

Responsibilities:

Develop new user-facing features

Create reusable code and libraries for future projects

Ensure design feasibility in terms of visuals and user experience

Optimize application performance and speed

Maintain data consistency across user interactions

Collaborate with team members and stakeholders

Design and develop internal tooling UI and platforms for non-web-native users

Required Skills:

Proficiency in the latest web development trends and standards

Experience leading medium to large-scale projects with a focus on UX and Security

Familiarity with server-side CSS platforms for pre-processing

Strong knowledge of client-side scripting, security practices, and browser performance optimization

Experience with advanced JavaScript libraries and frameworks (e.g., AngularJS, ReactJS, Vue)

Understanding of asynchronous request handling, single-page applications, and server-side generation

Knowledge of essential tools for autonomous project deliveries (e.g., image processing, build tools)

Familiarity with design tools like Figma and Lokalise (a plus)

Proficient in cross-browser compatibility solutions

Familiarity with versioning tools such as GitHub

Understanding of SEO principles in web development

Background in designing web architecture, including micro frontends, Backend for Frontend, and docker usage

Strong attention to detail and a proactive approach towards project ownership

Other Requirements:

Dedicated work environment

Reliable high-speed internet connection

Technical setup meeting minimal requirements

Alignment with company values and leadership principles

Why Choose Xapo:

IMPACT GLOBALLY, WORK REMOTELY.

Drive Innovation: Contribute to life-changing technology advancements and enjoy the freedom of remote work.

Work-Life Balance: Strike a harmonious balance between individual autonomy and collaborative teamwork. Adhere to a flexible PTO plan tailored to your needs.

Continuous Growth: Collaborate and learn from a top-tier team dedicated to high performance. Benefit from a yearly budget for personal learning and development pursuits.

At Xapo, we uphold consumer protection values and regulatory standards by instilling a culture of transparency, fairness, and ethical behavior in all interactions with stakeholders and customers.

Senior Software Engineer - FCP (Remote - Work from Anywhere)

Gibraltar
Gibraltar
Full time
Remote
Work from Anywhere, Impact Everywhere

Diversity is a core value at Xapo Bank, with a fully remote team of over 140 professionals spanning 40+ countries. Our pursuit is to create a world where economic freedom and wealth protection are accessible to all, regardless of location or governance. Founded on this ideal, our team is dedicated to redefining the banking landscape.

We are in search of exceptional individuals to join us in our mission. Operating on a global scale, we foster a culture of hard work, global thinking, and relentless innovation with the aim of revolutionizing traditional practices.

As a Senior Software Engineer at Xapo, you will be an integral member of our engineering team, collaborating on end-to-end project ownership across design, architecture, development, testing, delivery, and operations. Working within the Financial Crime Prevention stream, you will have the opportunity to shape architectural and technical frameworks, leading to impactful solutions that enhance user experience and drive operational excellence.

Key Technologies:

AWS Infrastructure

Docker

Python (Django, Flask)

MySQL

MongoDB

Redis
Additional Tools:

PostgreSQL

Node.js

Java

BigQuery

Key Responsibilities:

Mentor, empower, and elevate team members’ engineering skills.

Collaborate within cross-functional teams to achieve collective goals.

Cultivate a conducive work environment for talented individuals.

Design, develop, and deploy backend services focusing on reliability, security, and performance.

Take end-to-end ownership of services, from development to production and beyond.

Innovate with a focus on incorporating Bitcoin technology.

Critical Skills:

Strong background in software engineering using mainstream languages like Python and Node.js.

Exceptional teamwork and communication aptitude, capable of producing high-quality documentation and designs.

Deep understanding of microservices architecture, 12-factor apps, and cloud-native paradigms.

Proficiency in Event Storming and Domain Driven Design for scalable solutions.

Experience in developing deployable services with a strong emphasis on test automation.

Robust knowledge of CI/CD strategies and observability principles for scalable systems.

Required Qualifications:

Dedicated workspace for remote work.

High-speed, reliable internet connection.

Proper technical equipment meeting minimum specifications.

Alignment with our core values and leadership principles.

Why Join Xapo?

Global Impact, Remote Flexibility

Contribute to cutting-edge technology from anywhere worldwide.

Enjoy a healthy work-life equilibrium with autonomy and collaborative opportunities.

Learn and grow alongside a high-performance team through continued education opportunities.

At Xapo, we place paramount importance on consumer welfare and adhere to stringent regulatory standards to ensure fair treatment and ethical conduct in all dealings with customers and stakeholders.

Senior Data Analyst - Marketing (Remote - Work from Anywhere)

Gibraltar
Gibraltar
Full time
Office
*

We are a globally dispersed team of 130+ skilled individuals working remotely from over 40 countries worldwide. Our dedication drives us to reshape conventional practices. By curating a diverse team, we are revolutionizing the digital banking sphere with limitless innovative potential.

Our team spans the globe, with boundless innovation at our core.

Risk management is fundamental to our business activities, and every team member at Xapo plays a vital role in managing this risk responsibly. Proficient risk management not only benefits our customers and shareholders but also fosters a positive work environment at Xapo.

An important note is that while we are headquartered in Gibraltar, this position is entirely remote and full-time. Embrace remote work!

Overview:

We are in search of a Senior Data Analyst to contribute to shaping our market approach and driving product growth through valuable insights derived from data. Reporting to the Head of Data and collaboratively working with the Growth Team, the ideal candidate must possess a blend of business acumen and technical skills crucial for effective market strategies.

Responsibilities:

Collaborate closely with the Growth and Product teams to grasp their requirements, translate them into data needs, and leverage data insights for informed decision-making in alignment with the go-to-market strategy.

Aid stakeholders in using data for daily tasks, offering actionable suggestions based on thorough analyses.

Utilize tools like SQL, Python, Amplitude, and Looker to conduct data analysis, exploring meaningful patterns and connections to understand markets and customer behaviors.

Summarize findings and convey them effectively through visualizations and storytelling.

Address the reporting demands of the organization, from ad-hoc requests by the Growth Team to routine financial and regulatory reports.

Maintain the quality, reliability, and precision of all reports and analyses.

Continuously enhance data-related processes, including report automation, data quality assurance, and advanced analytical techniques.

Requirements:

Advanced skills in SQL and Python, with proven expertise in data analysis, particularly within marketing and product growth domains.

Proficiency in data visualization and analytics tools: Amplitude, Google Analytics, and Looker.

Profound knowledge in data modeling and wrangling, accompanied by statistical proficiency such as probability distributions, hypothesis testing, and regression analysis.

Strong business understanding, including customer-centric orientation, stakeholder engagement, and collaboration.

Excellent analytical, critical thinking, and problem-solving proficiencies.

Methodical and logical approach with precision and attention to detail.

Superior communication skills, both written and verbal.

Experience with GCP products and services like BigQuery, Cloud Functions, Vertex AI would be advantageous.

Familiarity with fintech or crypto markets is a bonus.

Additional requirements:

A designated workspace

Reliable high-speed internet connection

Devices and necessary equipment meeting technical standards

Alignment with Our Values.

Why join Xapo?

Impact globally while working remotely.

Shape the Future: Enhance lives with cutting-edge tech, work remotely from any location worldwide.

Great work-life balance: Foster innovation with a blend of autonomy and team collaboration. Set your work schedule and utilize a flexible PTO plan when needed.

Expect Excellence: Enhance your skills and grow with a performance-oriented team. Tailor your learning approach with resources from books to conferences through an individual learning and development budget.

At Xapo, we emphasize consumer protection and compliance with regulatory standards by ensuring all team members uphold values of fairness, transparency, and ethical conduct in interactions with customers and stakeholders.

General Interest - Future Consideration

Full time
Remote
At Xapo, we are a diverse and globally distributed team of more than 150 talented individuals working remotely from over 40 countries. Our mission is to revolutionize the world of digital banking and we seek the best people from around the globe to join us in achieving that goal.

We value innovation and encourage our team members to think globally and push the boundaries of what is possible. We recognize that risk is inherent in our business activities and place great importance on effective risk management. By managing risk well, we can provide exceptional service to our customers, deliver value to our shareholders, and create a fulfilling work environment.

While our headquarters are in Gibraltar, we offer full-time remote positions that allow you to work from anywhere in the world. You'll have the opportunity to make a global impact with our cutting-edge technology and shape the future of digital banking. We prioritize work-life balance and provide autonomy in your work while fostering collaborative teamwork. You can set your own work schedule and enjoy a flexible paid time off plan to recharge when needed.

Join our high-performance team at Xapo and expect excellence. You'll have the chance to learn and grow alongside talented individuals, with a dedicated budget for your individual learning and development goals. If you don't see a suitable role on our website currently, we encourage you to submit your resume for future opportunities.