Senior Account Manager - APAC (Remote - Work from Anywhere)
Gibraltar
Full time
Remote
Compensation is not specified
Role
Account Manager
Description
Renowned for our commitment to diversity and work flexibility, Xapo Bank operates with a fully distributed team comprising over 140 professionals scattered across 40+ countries worldwide. Our vision, initiated by our Founder and Chairman, Wences Casares, revolves around empowering individuals with economic freedom and wealth protection regardless of their geographical location or governing authorities.
Seeking individuals with a thirst for challenge and a global mindset, we are driving transformation in the banking landscape and are steadfast in our mission to usher in a new era of operational standards. Managing risk efficiently is ingrained in every Xapien's responsibilities, with a critical focus on ensuring customer satisfaction, shareholder value, and a conducive workplace culture.
Position Overview
As a pivotal member of the Customer Success Team, the Senior Account Manager will oversee a dedicated portfolio of high net worth clients at Xapo Bank. Apart from prospecting and building customer relationships, this role entails guiding clients through our product offerings and providing personalized support throughout their journey with Xapo to foster enduring customer loyalty.
Key responsibilities include revenue generation through client retention and acquisition efforts, aligning with strategic goals to enhance the bank's financial performance effectively.
Key Responsibilities
- Facilitate the onboarding and maintenance of high net worth client relationships in the APAC region.
- Tailor solutions to meet customer needs based on their unique circumstances and risk tolerance.
- Serve as a regional escalation point for Customer Success Advisors, offering banking services to clients.
- Promote the Xapo brand at regional events.
- Keep a close watch on client portfolios and provide timely updates to clients as necessary.
- Conduct periodic customer reviews to reassess risk profiles, wealth management requirements, and other critical details.
- Ensure compliance with regulatory guidelines and industry specifications.
- Accomplish targets and key performance indicators in line with team and business objectives.
- Conduct product demonstrations for potential and existing customers.
- Collaborate on strategies to expand the customer base and identify cross-selling opportunities for asset under management (AUM) growth.
Strive to exceed client expectations by catering to their needs proactively, throughout the onboarding process and beyond.
Stay updated on advancements in traditional finance and cryptocurrency industries. Escalate regional issues to relevant teams and partners. Qualifications Required
- Proficient in both English and Mandarin.
- Minimum 5 years of customer-facing experience in private banking, wealth management, investment banking, or commercial banking.
- Understanding of crypto markets, either through professional exposure or personal interest.
- Proven track record in lead generation and customer relationship management in financial services.
- Ability to conduct effective face-to-face and virtual meetings with clients and handle queries at industry events.
- Demonstrated success in achieving KPIs and targets pertaining to conversion rates and AUM growth.
- Extensive network in the financial services domain within the region.
- Solid grasp of fiat payment channels and stablecoins.
Additional Requirements
- Designated workspace for focused work.
- Reliable internet connection matching the highest available speed in your area.
- Essential devices meeting the minimum technical specifications.
- Alignment with Our Values and Xapo's Values-Driven Leadership principles.
Why Choose Xapo?
Drive Global Impact, Work Flexibly.
- Pioneering Innovation: Contribute to societal advancement through cutting-edge technological solutions. Operate remotely from any location worldwide.
- Optimal Work-Life Balance: Collaborate effectively in a harmonious blend of freedom and teamwork. Customize your work schedule and leverage a flexible PTO policy for personal rejuvenation.
- Commitment to Excellence: Grow alongside a high-performance team that fosters learning and collaboration. Avail opportunities to advance your personal development goals with an annual learning budget catered to your preferences.
At Xapo, unwavering consumer protection and adherence to regulatory standards are paramount. All team members are entrusted with upholding principles of fairness, transparency, and ethical behavior in their interactions with clients and stakeholders.
Skills Required
Xapo
Website
www.xapobank.comCompany size
Not specified
Location
United States
Description
Not specified
bitcastle .
Accountant (Japanese Speaking)
Manila, Philippines
Manila, Philippines
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange and Forex (FX) platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Accountant to join our team.
About the Role:
The Accountant will be responsible for handling the full set of accounts and daily accounting operations for subsidiaries of the Bitcastle Group. You will perform bookkeeping tasks, prepare financial reports, and support the Finance team in ensuring accurate and timely financial information for management decision-making.
Perform daily bookkeeping and maintain full set of accounts for assigned entities within Bitcastle Group
Prepare monthly, quarterly, and yearly financial reports for management review
Assist in the preparation of group financial consolidation reports
Prepare tax filing documents and ensure compliance with local tax regulations
Prepare cashflow management reports and perform bank reconciliation
Perform crypto wallet and exchange reconciliation
Record journal entries, accruals, and adjustments accurately and timely
Support profit and loss reporting and basic financial analysis
Assist in implementing and maintaining accounting systems and processes
Prepare financial data required for transfer pricing documentation
Collaborate with the Finance team to identify accounting issues and propose solutions
Coordinate with the data team to ensure accuracy of automated reports capturing revenue, expenses, and cryptocurrency balances
Requirements:
Min N2 Japanese language proficiency
Degree in Accounting, Finance, or related field
Minimum 2-3 years of accounting experience handling full set accounts
Strong knowledge of accounting standards and financial reporting
Excellent proficiency in Microsoft Excel or Google Sheet
Preferred Qualification:
Experience in crypto or forex industry
Tech-savvy and comfortable with adopting new technologies
Bitcastle is a cryptocurrency exchange and Forex (FX) platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Accountant to join our team.
About the Role:
The Accountant will be responsible for handling the full set of accounts and daily accounting operations for subsidiaries of the Bitcastle Group. You will perform bookkeeping tasks, prepare financial reports, and support the Finance team in ensuring accurate and timely financial information for management decision-making.
Perform daily bookkeeping and maintain full set of accounts for assigned entities within Bitcastle Group
Prepare monthly, quarterly, and yearly financial reports for management review
Assist in the preparation of group financial consolidation reports
Prepare tax filing documents and ensure compliance with local tax regulations
Prepare cashflow management reports and perform bank reconciliation
Perform crypto wallet and exchange reconciliation
Record journal entries, accruals, and adjustments accurately and timely
Support profit and loss reporting and basic financial analysis
Assist in implementing and maintaining accounting systems and processes
Prepare financial data required for transfer pricing documentation
Collaborate with the Finance team to identify accounting issues and propose solutions
Coordinate with the data team to ensure accuracy of automated reports capturing revenue, expenses, and cryptocurrency balances
Requirements:
Min N2 Japanese language proficiency
Degree in Accounting, Finance, or related field
Minimum 2-3 years of accounting experience handling full set accounts
Strong knowledge of accounting standards and financial reporting
Excellent proficiency in Microsoft Excel or Google Sheet
Preferred Qualification:
Experience in crypto or forex industry
Tech-savvy and comfortable with adopting new technologies
bitcastle .
Fraud Monitoring (Forex)
Manila, Philippines
Manila, Philippines
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeFraud Monitoring (Forex) to join our team.
About the Role:
We are looking for a Fraud Monitoring Executive to join the Bitcastle team. In this role, you will manage and oversee fraud monitoring processes to identify and mitigate fraudulent activities and unusual transaction patterns within our forex trading platform. You will ensure timely review and escalation of fraud alerts, maintain compliance with internal standards, and support reporting to management for effective risk management.
Manage and oversee scenarios embedded in the Fraud Monitoring System and fraud risk indicators to monitor internal and external activities for fraudulent behavior and unusual transaction patterns
Ensure fraud monitoring processes comply with the company's code of conduct and adhere to the highest standards of ethics
Conduct timely reviews of fraud alerts and ensure proper escalation and closure through the appropriate channels
Prepare periodic reports for management on the results of fraud monitoring, including corrective actions taken
Use monitoring results and evaluations to standardize fraud monitoring processes and highlight risks noted during reviews to report them to relevant business units
Requirements:
At least 2-3 years of working experience in fraud monitoring, investigations, or compliance
Strong analytical skills and a data-driven approach to problem-solving
Preferred Qualification:
Relevant certifications in analytical techniques, fraud investigation, or decision-making
Experience in fraud monitoring within forex, financial institutions, or trading platforms o
Japanese Language (good to have)
Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeFraud Monitoring (Forex) to join our team.
About the Role:
We are looking for a Fraud Monitoring Executive to join the Bitcastle team. In this role, you will manage and oversee fraud monitoring processes to identify and mitigate fraudulent activities and unusual transaction patterns within our forex trading platform. You will ensure timely review and escalation of fraud alerts, maintain compliance with internal standards, and support reporting to management for effective risk management.
Manage and oversee scenarios embedded in the Fraud Monitoring System and fraud risk indicators to monitor internal and external activities for fraudulent behavior and unusual transaction patterns
Ensure fraud monitoring processes comply with the company's code of conduct and adhere to the highest standards of ethics
Conduct timely reviews of fraud alerts and ensure proper escalation and closure through the appropriate channels
Prepare periodic reports for management on the results of fraud monitoring, including corrective actions taken
Use monitoring results and evaluations to standardize fraud monitoring processes and highlight risks noted during reviews to report them to relevant business units
Requirements:
At least 2-3 years of working experience in fraud monitoring, investigations, or compliance
Strong analytical skills and a data-driven approach to problem-solving
Preferred Qualification:
Relevant certifications in analytical techniques, fraud investigation, or decision-making
Experience in fraud monitoring within forex, financial institutions, or trading platforms o
Japanese Language (good to have)
Gabenius
Full-time Hackintosh iOS development
Full time
Hybrid
We are currently seeking a skilled professional to join our team as a Full-time Hackintosh iOS Developer. In this role, you will be responsible for developing iOS applications for our Hackintosh platform. The ideal candidate will have a strong background in Web, Mobile, and Software Development, Engineering & Architecture, Customer Service, and Accounting and Consulting Specialist.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Payment in Crypto
Toku
Payroll Operations Specialist
Philippines
Philippines
Full time
Remote
Toku is revolutionizing the payroll infrastructure to make it operate seamlessly like the internet, enabling instant global payments without complications. With a single API connecting to various platforms, Toku enhances the efficiency of payroll processes by facilitating quick money transfers and supporting payment in stablecoins, fiat, or tokens.
We are looking for a meticulous Payroll Operations Specialist to aid the payroll team in ensuring accurate data management and reconciling payslips. This role demands a keen eye for detail, sound analytical capabilities, and efficient handling of payroll information while adhering to company policies and regulatory standards.
Responsibilities:
Payslip Reconciliation:
Thorough review and reconciliation of payroll reports to validate payroll calculations coherence.
Identify and rectify any discrepancies in payroll data in collaboration with internal teams and external providers.
Validate payroll adjustments, deductions, and tax withholdings for accuracy.
Payroll Data Management & Operations:
Accurately upload payroll data and payslips into internal and external databases, ensuring completeness and precision.
Update and maintain payroll records to reflect changes in employee compensation, tax codes, and benefits.
Ensure adherence to local payroll regulations and company policies during payroll data management.
Process Enhancement & Compliance:
Recognize opportunities to streamline payroll reconciliation and data entry procedures.
Aid in payroll audits and reports to certify compliance with financial controls and labor laws.
Adhere strictly to confidentiality and data security protocols while handling confidential payroll data.
Qualifications & Skills:
Experience: 2+ years in payroll operations, finance, or related fields.
Technical Skills:
Proficiency in payroll systems like ADP, Workday, SAP, or similar platforms.
Competence in databases, Excel (VLOOKUPs, Pivot Tables, Macros), and reconciliation tools.
Attention to Detail: Ability to carefully analyze and reconcile extensive payroll data accurately.
Problem-Solving: Skilled in analytical thinking to resolve payroll discrepancies effectively.
Communication: Clear and professional communication skills for seamless cross-functional cooperation.
Confidentiality: Dedicated to handling sensitive payroll information discreetly.
Preferred Qualifications:
Prior experience with global payroll providers or multi-country payroll processing.
Familiarity with tax regulations, compliance requirements, and employment laws concerning payroll.
Background in finance, accounting, or HR operations.
Toku is dedicated to creating a diverse team that values various backgrounds, perspectives, and experiences. We do not discriminate based on any legally protected characteristic, and encourage applications from individuals of all backgrounds.
We recommend using Rezi.ai to assess resume quality before applying.
We are looking for a meticulous Payroll Operations Specialist to aid the payroll team in ensuring accurate data management and reconciling payslips. This role demands a keen eye for detail, sound analytical capabilities, and efficient handling of payroll information while adhering to company policies and regulatory standards.
Responsibilities:
Payslip Reconciliation:
Thorough review and reconciliation of payroll reports to validate payroll calculations coherence.
Identify and rectify any discrepancies in payroll data in collaboration with internal teams and external providers.
Validate payroll adjustments, deductions, and tax withholdings for accuracy.
Payroll Data Management & Operations:
Accurately upload payroll data and payslips into internal and external databases, ensuring completeness and precision.
Update and maintain payroll records to reflect changes in employee compensation, tax codes, and benefits.
Ensure adherence to local payroll regulations and company policies during payroll data management.
Process Enhancement & Compliance:
Recognize opportunities to streamline payroll reconciliation and data entry procedures.
Aid in payroll audits and reports to certify compliance with financial controls and labor laws.
Adhere strictly to confidentiality and data security protocols while handling confidential payroll data.
Qualifications & Skills:
Experience: 2+ years in payroll operations, finance, or related fields.
Technical Skills:
Proficiency in payroll systems like ADP, Workday, SAP, or similar platforms.
Competence in databases, Excel (VLOOKUPs, Pivot Tables, Macros), and reconciliation tools.
Attention to Detail: Ability to carefully analyze and reconcile extensive payroll data accurately.
Problem-Solving: Skilled in analytical thinking to resolve payroll discrepancies effectively.
Communication: Clear and professional communication skills for seamless cross-functional cooperation.
Confidentiality: Dedicated to handling sensitive payroll information discreetly.
Preferred Qualifications:
Prior experience with global payroll providers or multi-country payroll processing.
Familiarity with tax regulations, compliance requirements, and employment laws concerning payroll.
Background in finance, accounting, or HR operations.
Toku is dedicated to creating a diverse team that values various backgrounds, perspectives, and experiences. We do not discriminate based on any legally protected characteristic, and encourage applications from individuals of all backgrounds.
We recommend using Rezi.ai to assess resume quality before applying.
Сrypto.com
Finance Manager, Accounting Advisory
Hong Kong
Hong Kong
Full time
Hybrid
The Finance & Accounting team covers key functions including Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury, and Operations. The team collaborates to optimize global finance initiatives, emphasizing attention to detail and the ability to manage multiple projects simultaneously.
Responsibilities
Conduct thorough research on significant accounting issues, market trends, and regulatory updates. Perform detailed financial, cash flow, and income statement analyses to evaluate the impact of new accounting standards or regulations.
Offer guidance on business processes and internal controls related to accounting changes.
Provide technical support to the finance team regarding complex accounting matters.
Update and uphold the group's accounting policies to align with the most recent accounting standards.
Act as a primary contact for internal and external stakeholders, facilitating effective communication on accounting matters.
Undertake additional tasks as delegated to support business requirements.
Requirements
Must have a Bachelor’s degree in accounting, finance, economics, or business; advanced degrees or CPA certification are desirable.
At least 5 years of professional experience in accounting/technical accounting, with prior audit experience preferred.
Strong knowledge of International Financial Reporting Standards (IFRS) and/or US GAAP.
Proficient in advanced Excel and financial modeling; experience in financial instrument valuation is advantageous.
Exceptional analytical, project management, presentation, and communication skills.
Extremely detail-oriented with the ability to prioritize multiple tasks in a fast-paced environment.
Proficient in both written and spoken English.
Life at Company
Encouraged to think innovatively and explore new opportunities within a talented, ambitious, and supportive team.
Dynamic and proactive work setting that empowers employees to devise innovative solutions.
Focus on individual growth and development of new skill sets for personal and professional advancement.
Closely-knit work culture with colleagues who are supportive and cooperative.
Unified team working collaboratively towards a common goal of widespread cryptocurrency adoption.
Flexible work hours with both hybrid and remote work options.
Internal mobility program that provides career advancement opportunities.
Employee perks include a Company visa card upon joining.
Are you ready to begin your future with us?
Benefits
Competitive salary package offered.
Generous annual leave provisions including birthday and work anniversary leaves.
Flexible work arrangements with the option for hybrid or remote work setups.
Opportunities for career progression and development through the internal mobility program.
Employee perks include a Company visa card upon recruitment.
Our benefits packages vary based on regional requirements; further details can be obtained from our talent acquisition team.
About Company
Established in 2016, Company caters to over 150 million clients and is the fastest-growing global cryptocurrency platform. The vision is to make cryptocurrency accessible to all individuals. With a foundation built on security, privacy, and compliance, the Company is dedicated to driving cryptocurrency advancement through innovation while empowering future innovators and entrepreneurs.
Privacy data shared by applicants will be used strictly for recruitment purposes.
Only shortlisted candidates will be contacted.
Responsibilities
Conduct thorough research on significant accounting issues, market trends, and regulatory updates. Perform detailed financial, cash flow, and income statement analyses to evaluate the impact of new accounting standards or regulations.
Offer guidance on business processes and internal controls related to accounting changes.
Provide technical support to the finance team regarding complex accounting matters.
Update and uphold the group's accounting policies to align with the most recent accounting standards.
Act as a primary contact for internal and external stakeholders, facilitating effective communication on accounting matters.
Undertake additional tasks as delegated to support business requirements.
Requirements
Must have a Bachelor’s degree in accounting, finance, economics, or business; advanced degrees or CPA certification are desirable.
At least 5 years of professional experience in accounting/technical accounting, with prior audit experience preferred.
Strong knowledge of International Financial Reporting Standards (IFRS) and/or US GAAP.
Proficient in advanced Excel and financial modeling; experience in financial instrument valuation is advantageous.
Exceptional analytical, project management, presentation, and communication skills.
Extremely detail-oriented with the ability to prioritize multiple tasks in a fast-paced environment.
Proficient in both written and spoken English.
Life at Company
Encouraged to think innovatively and explore new opportunities within a talented, ambitious, and supportive team.
Dynamic and proactive work setting that empowers employees to devise innovative solutions.
Focus on individual growth and development of new skill sets for personal and professional advancement.
Closely-knit work culture with colleagues who are supportive and cooperative.
Unified team working collaboratively towards a common goal of widespread cryptocurrency adoption.
Flexible work hours with both hybrid and remote work options.
Internal mobility program that provides career advancement opportunities.
Employee perks include a Company visa card upon joining.
Are you ready to begin your future with us?
Benefits
Competitive salary package offered.
Generous annual leave provisions including birthday and work anniversary leaves.
Flexible work arrangements with the option for hybrid or remote work setups.
Opportunities for career progression and development through the internal mobility program.
Employee perks include a Company visa card upon recruitment.
Our benefits packages vary based on regional requirements; further details can be obtained from our talent acquisition team.
About Company
Established in 2016, Company caters to over 150 million clients and is the fastest-growing global cryptocurrency platform. The vision is to make cryptocurrency accessible to all individuals. With a foundation built on security, privacy, and compliance, the Company is dedicated to driving cryptocurrency advancement through innovation while empowering future innovators and entrepreneurs.
Privacy data shared by applicants will be used strictly for recruitment purposes.
Only shortlisted candidates will be contacted.