Senior Account Manager - APAC (Remote - Work from Anywhere)
Gibraltar
Full time
Remote
Compensation is not specified
Role
Account Manager
Description
Renowned for our commitment to diversity and work flexibility, Xapo Bank operates with a fully distributed team comprising over 140 professionals scattered across 40+ countries worldwide. Our vision, initiated by our Founder and Chairman, Wences Casares, revolves around empowering individuals with economic freedom and wealth protection regardless of their geographical location or governing authorities.
Seeking individuals with a thirst for challenge and a global mindset, we are driving transformation in the banking landscape and are steadfast in our mission to usher in a new era of operational standards. Managing risk efficiently is ingrained in every Xapien's responsibilities, with a critical focus on ensuring customer satisfaction, shareholder value, and a conducive workplace culture.
Position Overview
As a pivotal member of the Customer Success Team, the Senior Account Manager will oversee a dedicated portfolio of high net worth clients at Xapo Bank. Apart from prospecting and building customer relationships, this role entails guiding clients through our product offerings and providing personalized support throughout their journey with Xapo to foster enduring customer loyalty.
Key responsibilities include revenue generation through client retention and acquisition efforts, aligning with strategic goals to enhance the bank's financial performance effectively.
Key Responsibilities
- Facilitate the onboarding and maintenance of high net worth client relationships in the APAC region.
- Tailor solutions to meet customer needs based on their unique circumstances and risk tolerance.
- Serve as a regional escalation point for Customer Success Advisors, offering banking services to clients.
- Promote the Xapo brand at regional events.
- Keep a close watch on client portfolios and provide timely updates to clients as necessary.
- Conduct periodic customer reviews to reassess risk profiles, wealth management requirements, and other critical details.
- Ensure compliance with regulatory guidelines and industry specifications.
- Accomplish targets and key performance indicators in line with team and business objectives.
- Conduct product demonstrations for potential and existing customers.
- Collaborate on strategies to expand the customer base and identify cross-selling opportunities for asset under management (AUM) growth.
Strive to exceed client expectations by catering to their needs proactively, throughout the onboarding process and beyond.
Stay updated on advancements in traditional finance and cryptocurrency industries. Escalate regional issues to relevant teams and partners. Qualifications Required
- Proficient in both English and Mandarin.
- Minimum 5 years of customer-facing experience in private banking, wealth management, investment banking, or commercial banking.
- Understanding of crypto markets, either through professional exposure or personal interest.
- Proven track record in lead generation and customer relationship management in financial services.
- Ability to conduct effective face-to-face and virtual meetings with clients and handle queries at industry events.
- Demonstrated success in achieving KPIs and targets pertaining to conversion rates and AUM growth.
- Extensive network in the financial services domain within the region.
- Solid grasp of fiat payment channels and stablecoins.
Additional Requirements
- Designated workspace for focused work.
- Reliable internet connection matching the highest available speed in your area.
- Essential devices meeting the minimum technical specifications.
- Alignment with Our Values and Xapo's Values-Driven Leadership principles.
Why Choose Xapo?
Drive Global Impact, Work Flexibly.
- Pioneering Innovation: Contribute to societal advancement through cutting-edge technological solutions. Operate remotely from any location worldwide.
- Optimal Work-Life Balance: Collaborate effectively in a harmonious blend of freedom and teamwork. Customize your work schedule and leverage a flexible PTO policy for personal rejuvenation.
- Commitment to Excellence: Grow alongside a high-performance team that fosters learning and collaboration. Avail opportunities to advance your personal development goals with an annual learning budget catered to your preferences.
At Xapo, unwavering consumer protection and adherence to regulatory standards are paramount. All team members are entrusted with upholding principles of fairness, transparency, and ethical behavior in their interactions with clients and stakeholders.
Skills Required
Xapo
Website
www.xapobank.comCompany size
Not specified
Location
United States
Description
Not specified
Adan Cooper
Looking for early stage members
Belgrade, Serbia
Belgrade, Serbia
Full time
Remote
Hey everyone
I’m the solo founder of SteadyStake, an automated DCA crypto savings app built on Base. MVP is done and we’re getting ready for mainnet. I’m looking for 1–2 early team members:
Marketing / Growth (Web3, community, content, GTM)
Partnerships / Account Manager (DeFi & ecosystem deals) Comp is equity + revenue share (no salary, early stage). If you’re someone who wants real ownership and to help build from the ground up, feel free to DM me
I’m the solo founder of SteadyStake, an automated DCA crypto savings app built on Base. MVP is done and we’re getting ready for mainnet. I’m looking for 1–2 early team members:
Marketing / Growth (Web3, community, content, GTM)
Partnerships / Account Manager (DeFi & ecosystem deals) Comp is equity + revenue share (no salary, early stage). If you’re someone who wants real ownership and to help build from the ground up, feel free to DM me
Payment in Crypto
bitcastle .
Accountant (Japanese Speaking)
Manila, Philippines
Manila, Philippines
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange and Forex (FX) platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Accountant to join our team.
About the Role:
The Accountant will be responsible for handling the full set of accounts and daily accounting operations for subsidiaries of the Bitcastle Group. You will perform bookkeeping tasks, prepare financial reports, and support the Finance team in ensuring accurate and timely financial information for management decision-making.
Perform daily bookkeeping and maintain full set of accounts for assigned entities within Bitcastle Group
Prepare monthly, quarterly, and yearly financial reports for management review
Assist in the preparation of group financial consolidation reports
Prepare tax filing documents and ensure compliance with local tax regulations
Prepare cashflow management reports and perform bank reconciliation
Perform crypto wallet and exchange reconciliation
Record journal entries, accruals, and adjustments accurately and timely
Support profit and loss reporting and basic financial analysis
Assist in implementing and maintaining accounting systems and processes
Prepare financial data required for transfer pricing documentation
Collaborate with the Finance team to identify accounting issues and propose solutions
Coordinate with the data team to ensure accuracy of automated reports capturing revenue, expenses, and cryptocurrency balances
Requirements:
Min N2 Japanese language proficiency
Degree in Accounting, Finance, or related field
Minimum 2-3 years of accounting experience handling full set accounts
Strong knowledge of accounting standards and financial reporting
Excellent proficiency in Microsoft Excel or Google Sheet
Preferred Qualification:
Experience in crypto or forex industry
Tech-savvy and comfortable with adopting new technologies
Bitcastle is a cryptocurrency exchange and Forex (FX) platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Accountant to join our team.
About the Role:
The Accountant will be responsible for handling the full set of accounts and daily accounting operations for subsidiaries of the Bitcastle Group. You will perform bookkeeping tasks, prepare financial reports, and support the Finance team in ensuring accurate and timely financial information for management decision-making.
Perform daily bookkeeping and maintain full set of accounts for assigned entities within Bitcastle Group
Prepare monthly, quarterly, and yearly financial reports for management review
Assist in the preparation of group financial consolidation reports
Prepare tax filing documents and ensure compliance with local tax regulations
Prepare cashflow management reports and perform bank reconciliation
Perform crypto wallet and exchange reconciliation
Record journal entries, accruals, and adjustments accurately and timely
Support profit and loss reporting and basic financial analysis
Assist in implementing and maintaining accounting systems and processes
Prepare financial data required for transfer pricing documentation
Collaborate with the Finance team to identify accounting issues and propose solutions
Coordinate with the data team to ensure accuracy of automated reports capturing revenue, expenses, and cryptocurrency balances
Requirements:
Min N2 Japanese language proficiency
Degree in Accounting, Finance, or related field
Minimum 2-3 years of accounting experience handling full set accounts
Strong knowledge of accounting standards and financial reporting
Excellent proficiency in Microsoft Excel or Google Sheet
Preferred Qualification:
Experience in crypto or forex industry
Tech-savvy and comfortable with adopting new technologies
bitcastle .
Fraud Monitoring (Forex)
Manila, Philippines
Manila, Philippines
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeFraud Monitoring (Forex) to join our team.
About the Role:
We are looking for a Fraud Monitoring Executive to join the Bitcastle team. In this role, you will manage and oversee fraud monitoring processes to identify and mitigate fraudulent activities and unusual transaction patterns within our forex trading platform. You will ensure timely review and escalation of fraud alerts, maintain compliance with internal standards, and support reporting to management for effective risk management.
Manage and oversee scenarios embedded in the Fraud Monitoring System and fraud risk indicators to monitor internal and external activities for fraudulent behavior and unusual transaction patterns
Ensure fraud monitoring processes comply with the company's code of conduct and adhere to the highest standards of ethics
Conduct timely reviews of fraud alerts and ensure proper escalation and closure through the appropriate channels
Prepare periodic reports for management on the results of fraud monitoring, including corrective actions taken
Use monitoring results and evaluations to standardize fraud monitoring processes and highlight risks noted during reviews to report them to relevant business units
Requirements:
At least 2-3 years of working experience in fraud monitoring, investigations, or compliance
Strong analytical skills and a data-driven approach to problem-solving
Preferred Qualification:
Relevant certifications in analytical techniques, fraud investigation, or decision-making
Experience in fraud monitoring within forex, financial institutions, or trading platforms o
Japanese Language (good to have)
Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeFraud Monitoring (Forex) to join our team.
About the Role:
We are looking for a Fraud Monitoring Executive to join the Bitcastle team. In this role, you will manage and oversee fraud monitoring processes to identify and mitigate fraudulent activities and unusual transaction patterns within our forex trading platform. You will ensure timely review and escalation of fraud alerts, maintain compliance with internal standards, and support reporting to management for effective risk management.
Manage and oversee scenarios embedded in the Fraud Monitoring System and fraud risk indicators to monitor internal and external activities for fraudulent behavior and unusual transaction patterns
Ensure fraud monitoring processes comply with the company's code of conduct and adhere to the highest standards of ethics
Conduct timely reviews of fraud alerts and ensure proper escalation and closure through the appropriate channels
Prepare periodic reports for management on the results of fraud monitoring, including corrective actions taken
Use monitoring results and evaluations to standardize fraud monitoring processes and highlight risks noted during reviews to report them to relevant business units
Requirements:
At least 2-3 years of working experience in fraud monitoring, investigations, or compliance
Strong analytical skills and a data-driven approach to problem-solving
Preferred Qualification:
Relevant certifications in analytical techniques, fraud investigation, or decision-making
Experience in fraud monitoring within forex, financial institutions, or trading platforms o
Japanese Language (good to have)
Gabenius
Full-time Hackintosh iOS development
Full time
Hybrid
We are currently seeking a skilled professional to join our team as a Full-time Hackintosh iOS Developer. In this role, you will be responsible for developing iOS applications for our Hackintosh platform. The ideal candidate will have a strong background in Web, Mobile, and Software Development, Engineering & Architecture, Customer Service, and Accounting and Consulting Specialist.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Payment in Crypto
ADDX
AVP, Structured Derivatives
Singapore
Singapore
Full time
Office
About Us
We are ADDX, a pioneering platform for private market investments with a goal to make these investments accessible to everyone fairly and securely. Our vision is to enhance real economies by ensuring the efficient flow of capital, especially within the private market sector.
Why Choose Us?
We are the world’s first fully regulated platform for digital securities, licensed by the Monetary Authority of Singapore (MAS).
ADDX is a Singapore-headquartered global private market exchange that has successfully listed over 60 deals on its platform, collaborating with prominent names such as Hamilton Lane, Partners Group, and UOB, among others.
Since its establishment in 2017, our full-service capital market platform has secured total funding of US$140 million.
ADDX is supported by prestigious entities like Singapore Exchange (SGX), Temasek subsidiary Heliconia Capital, UOB, and others.
We are in a phase of expansion and are seeking talented individuals to propel us toward becoming a front-runner in private markets. If you share our vision of ethical and open financial markets, we welcome you to JOIN us at ADDX.
Job Summary
We are searching for a proficient and driven Senior Structured Derivatives professional to enrich our capital markets team. This role requires expertise in structured products and derivatives, with responsibilities encompassing creating new business prospects and delivering product services relating to structured products issued on the ADDX Platform.
Key Duties
Lead sales efforts for structured derivatives products, ensuring they meet client requirements and adhere to market regulations.
Collaborate with external partners, product specialists, and risk teams to devise, evaluate, and execute structured product offerings.
Analyze market trends, extract insights, and convey observations to clients and internal stakeholders for informed decision-making.
Manage deal structuring, transaction workflows, and confirmation procedures, maintaining precise records and ensuring timely settlements.
Provide guidance to junior team members on product knowledge, client interaction methods, and regulatory compliance practices.
Support compliance with regulatory and internal risk management protocols, including monitoring exposures and reporting anomalies.
Take part in client interactions, presentations, and industry gatherings to bolster market presence and cultivate new business opportunities.
Collaborate with the Marketing team to enhance client education initiatives aimed at increasing adoption and comprehension of structured products.
Requirements & Competencies
A Bachelor’s or Master’s degree in Finance, Economics, Business, or a relevant discipline.
Minimum of 3–5 years of specific experience in structured derivatives or complex products.
Profound knowledge of structured products, derivatives (such as interest rate, equity, credit, FX), and risk management principles.
Familiarity with regulatory frameworks like MAS compliance, risk reporting, and trade settlement processes, as well as securities trading standards.
Strong analytical capabilities to evaluate market trends, client demands, and product performance effectively.
Unfortunately, due to limited capacity, only shortlisted candidates will be contacted. Also, note that we may leverage artificial intelligence tools to facilitate certain parts of the hiring process, but remember that the final hiring decisions rest with human judgment. For further queries regarding data processing, feel free to reach out to us.
We are ADDX, a pioneering platform for private market investments with a goal to make these investments accessible to everyone fairly and securely. Our vision is to enhance real economies by ensuring the efficient flow of capital, especially within the private market sector.
Why Choose Us?
We are the world’s first fully regulated platform for digital securities, licensed by the Monetary Authority of Singapore (MAS).
ADDX is a Singapore-headquartered global private market exchange that has successfully listed over 60 deals on its platform, collaborating with prominent names such as Hamilton Lane, Partners Group, and UOB, among others.
Since its establishment in 2017, our full-service capital market platform has secured total funding of US$140 million.
ADDX is supported by prestigious entities like Singapore Exchange (SGX), Temasek subsidiary Heliconia Capital, UOB, and others.
We are in a phase of expansion and are seeking talented individuals to propel us toward becoming a front-runner in private markets. If you share our vision of ethical and open financial markets, we welcome you to JOIN us at ADDX.
Job Summary
We are searching for a proficient and driven Senior Structured Derivatives professional to enrich our capital markets team. This role requires expertise in structured products and derivatives, with responsibilities encompassing creating new business prospects and delivering product services relating to structured products issued on the ADDX Platform.
Key Duties
Lead sales efforts for structured derivatives products, ensuring they meet client requirements and adhere to market regulations.
Collaborate with external partners, product specialists, and risk teams to devise, evaluate, and execute structured product offerings.
Analyze market trends, extract insights, and convey observations to clients and internal stakeholders for informed decision-making.
Manage deal structuring, transaction workflows, and confirmation procedures, maintaining precise records and ensuring timely settlements.
Provide guidance to junior team members on product knowledge, client interaction methods, and regulatory compliance practices.
Support compliance with regulatory and internal risk management protocols, including monitoring exposures and reporting anomalies.
Take part in client interactions, presentations, and industry gatherings to bolster market presence and cultivate new business opportunities.
Collaborate with the Marketing team to enhance client education initiatives aimed at increasing adoption and comprehension of structured products.
Requirements & Competencies
A Bachelor’s or Master’s degree in Finance, Economics, Business, or a relevant discipline.
Minimum of 3–5 years of specific experience in structured derivatives or complex products.
Profound knowledge of structured products, derivatives (such as interest rate, equity, credit, FX), and risk management principles.
Familiarity with regulatory frameworks like MAS compliance, risk reporting, and trade settlement processes, as well as securities trading standards.
Strong analytical capabilities to evaluate market trends, client demands, and product performance effectively.
Unfortunately, due to limited capacity, only shortlisted candidates will be contacted. Also, note that we may leverage artificial intelligence tools to facilitate certain parts of the hiring process, but remember that the final hiring decisions rest with human judgment. For further queries regarding data processing, feel free to reach out to us.