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Profile
Titan
Website
titan.ioNumber of employees
Not specified
Locations
United States
Titan
Client Concierge Specialist
NYC, USA
NYC, USA
Full time
Office
Role Overview
We are seeking a Client Concierge Specialist to join our expanding team focused on enhancing our current CX operations. Customer satisfaction is paramount to our business, and we strive to deliver top-notch service to our discerning clients.
As part of the team reporting to our CX leader, you will play a crucial role in offering outstanding customer service experiences to high-profile customers looking for a more personalized service. Your responsibilities will involve not only addressing their requirements through the Titan Platform but also assisting them with travel arrangements, leisure activities, and enhancing their overall lifestyle as Titan clients.
Responsibilities
Engage with clients to comprehend their preferences and requirements concerning travel and lifestyle services.
Utilize your expertise of major cities like NYC, SF, and Miami to provide unique tailored solutions for client requests.
Manage all aspects of travel arrangements, including flights, accommodations, transportation, and dining, to ensure a seamless experience with meticulous attention to detail.
Cultivate lasting relationships with clients by delivering exceptional service, predicting their needs, and offering personalized guidance for upcoming trips and initiatives.
Stay informed about the latest trends, advancements, and offerings in the travel and lifestyle sectors.
Collaborate with the wider CX team on an as-needed basis depending on requirements.
Assist in fostering a high-performing team and organization.
Enjoy your work.
Qualifications
Prior experience in a customer service (CX) or concierge capacity, preferably within the luxury travel or hospitality industry.
In-depth knowledge of travel destinations, accommodations, and leisure activities.
Exceptional communication skills with the ability to handle multiple tasks concurrently while ensuring a premium client experience.
Proficient in managing high volumes of client interactions.
Strong aptitude for cross-functional collaboration and innovative thinking to drive product enhancement.
Flexible to work non-traditional hours, such as evenings, weekends, and holidays, to cater to client needs and peak travel periods.
Compensation
Anticipated annual salary range: $60,000 - $90,000 plus stock options and benefits.
We are dedicated to providing competitive compensation packages to attract and retain top talent in alignment with our culture, mission, and values. Final salary determination will be made by Titan, considering factors like work experience, skills, qualifications, and location, and may differ from the specified range.
We are seeking a Client Concierge Specialist to join our expanding team focused on enhancing our current CX operations. Customer satisfaction is paramount to our business, and we strive to deliver top-notch service to our discerning clients.
As part of the team reporting to our CX leader, you will play a crucial role in offering outstanding customer service experiences to high-profile customers looking for a more personalized service. Your responsibilities will involve not only addressing their requirements through the Titan Platform but also assisting them with travel arrangements, leisure activities, and enhancing their overall lifestyle as Titan clients.
Responsibilities
Engage with clients to comprehend their preferences and requirements concerning travel and lifestyle services.
Utilize your expertise of major cities like NYC, SF, and Miami to provide unique tailored solutions for client requests.
Manage all aspects of travel arrangements, including flights, accommodations, transportation, and dining, to ensure a seamless experience with meticulous attention to detail.
Cultivate lasting relationships with clients by delivering exceptional service, predicting their needs, and offering personalized guidance for upcoming trips and initiatives.
Stay informed about the latest trends, advancements, and offerings in the travel and lifestyle sectors.
Collaborate with the wider CX team on an as-needed basis depending on requirements.
Assist in fostering a high-performing team and organization.
Enjoy your work.
Qualifications
Prior experience in a customer service (CX) or concierge capacity, preferably within the luxury travel or hospitality industry.
In-depth knowledge of travel destinations, accommodations, and leisure activities.
Exceptional communication skills with the ability to handle multiple tasks concurrently while ensuring a premium client experience.
Proficient in managing high volumes of client interactions.
Strong aptitude for cross-functional collaboration and innovative thinking to drive product enhancement.
Flexible to work non-traditional hours, such as evenings, weekends, and holidays, to cater to client needs and peak travel periods.
Compensation
Anticipated annual salary range: $60,000 - $90,000 plus stock options and benefits.
We are dedicated to providing competitive compensation packages to attract and retain top talent in alignment with our culture, mission, and values. Final salary determination will be made by Titan, considering factors like work experience, skills, qualifications, and location, and may differ from the specified range.
Titan
Design Director
NYC, USA
NYC, USA
Full time
Office
Role Overview
Titan is seeking a Design Director to play an essential role in shaping and maintaining the visual brand identity across all touchpoints. In this key position, you will lead the design efforts during the company's growth phase, focusing on building a unique and iconic brand that diverges from traditional wealth products. Collaboration with stakeholders and founders will be crucial in driving innovative design solutions aligned with Titan's brand strategy and objectives.
Responsibilities
Provide guidance and creative direction for design initiatives at Titan while actively partaking in the execution of various design projects
Collaborate closely with key stakeholders to develop visually compelling design systems and campaigns across diverse channels
Define and assess key metrics, understanding how they impact design decisions
Communicate design outcomes effectively to provide actionable insights for the business
Uphold consistency and excellence in design work across all platforms
Champion design thinking, solutions, and consistency within the brand design systems
Motivate and foster a top-tier design team, nurturing a culture of creativity
Qualifications
Minimum 5 years of experience in design, including at least 2 years as a Senior Brand Designer
Possess 2+ years of leadership or management experience
Proven track record in developing strong consumer brands across multiple mediums
Strong eye for exceptional design and attention to brand aesthetics
Passion for innovation and continuous learning in the realm of design
Ability to thrive in a fast-paced, dynamic environment with a solution-oriented mindset
Proficient user of Titan app with a keen interest in its developments
Additional Desired Skills
Interest in understanding people's financial needs and the future of finance
Enthusiasm for design excellence and staying updated on industry best practices
Positive attitude, eager to learn and contribute in a collaborative setting
Comfortable with ambiguity and rapid changes typical in startup environments
Focus on meticulous visual details and enriching user interactions
Benefits
Collaborate with a dedicated, diverse team on a product impacting thousands of users
Supported by reputable VCs, fostering a strong foundation for growth
Competitive compensation, including equity participation
Comprehensive health and wellness benefits, including medical, dental, and 401(k)
Opportunity for personal and career development in a supportive work culture
Remote work perks provided for an enhanced work environment
Compensation
The estimated annual compensation range for this position at Titan is $150,000 - $220,000, including company stock options and a comprehensive benefits package. The final compensation amount will be determined by Titan based on various factors aligning with the organization's standards and policies.
Titan is seeking a Design Director to play an essential role in shaping and maintaining the visual brand identity across all touchpoints. In this key position, you will lead the design efforts during the company's growth phase, focusing on building a unique and iconic brand that diverges from traditional wealth products. Collaboration with stakeholders and founders will be crucial in driving innovative design solutions aligned with Titan's brand strategy and objectives.
Responsibilities
Provide guidance and creative direction for design initiatives at Titan while actively partaking in the execution of various design projects
Collaborate closely with key stakeholders to develop visually compelling design systems and campaigns across diverse channels
Define and assess key metrics, understanding how they impact design decisions
Communicate design outcomes effectively to provide actionable insights for the business
Uphold consistency and excellence in design work across all platforms
Champion design thinking, solutions, and consistency within the brand design systems
Motivate and foster a top-tier design team, nurturing a culture of creativity
Qualifications
Minimum 5 years of experience in design, including at least 2 years as a Senior Brand Designer
Possess 2+ years of leadership or management experience
Proven track record in developing strong consumer brands across multiple mediums
Strong eye for exceptional design and attention to brand aesthetics
Passion for innovation and continuous learning in the realm of design
Ability to thrive in a fast-paced, dynamic environment with a solution-oriented mindset
Proficient user of Titan app with a keen interest in its developments
Additional Desired Skills
Interest in understanding people's financial needs and the future of finance
Enthusiasm for design excellence and staying updated on industry best practices
Positive attitude, eager to learn and contribute in a collaborative setting
Comfortable with ambiguity and rapid changes typical in startup environments
Focus on meticulous visual details and enriching user interactions
Benefits
Collaborate with a dedicated, diverse team on a product impacting thousands of users
Supported by reputable VCs, fostering a strong foundation for growth
Competitive compensation, including equity participation
Comprehensive health and wellness benefits, including medical, dental, and 401(k)
Opportunity for personal and career development in a supportive work culture
Remote work perks provided for an enhanced work environment
Compensation
The estimated annual compensation range for this position at Titan is $150,000 - $220,000, including company stock options and a comprehensive benefits package. The final compensation amount will be determined by Titan based on various factors aligning with the organization's standards and policies.
Titan
Senior Software Engineer - Full Stack
NYC, USA
NYC, USA
Full time
Office
The company Titan is a disruptor in a well-established industry that is currently dominated by traditional players such as Fidelity, Schwab, and Goldman Sachs. These companies, however, are lacking modern infrastructure and provide poor user experiences. Titan's mission is to build a modern investment firm that is accessible to everyone.
As a Senior Fullstack Engineer, you will play a crucial role in building and enhancing various components of our platform to ensure a seamless and satisfying experience for tens of thousands of clients. This includes working on our mobile app (built with React Native), content generation and admin tools (built with React), backend systems for transactions (based on node.js), and the MongoDB database. You will collaborate closely with the CTO and other senior engineers to maintain the stability, scalability, and security of Titan's systems. Additionally, you will collaborate cross-functionally with the design, product, and customer experience teams to deliver innovative and user-friendly financial products.
We are looking for candidates with a strong technical background and at least 5 years of experience building applications using JavaScript/TypeScript. You should be familiar with all aspects of fullstack development, from frontend tweaks to backend data storage. We strongly encourage continuous learning and improvement, as we believe both Titan's and your best days are ahead. The ability to thrive in a fast-paced environment and collaborate effectively with subject matter experts from different teams is essential. Integrity and a sense of responsibility are fundamental qualities, as we act as fiduciaries for our clients. Leadership skills and the ability to mentor other members in areas such as architecture, security, and design are also valued.
In addition to working with a passionate and diverse team on a product that positively impacts thousands of people, we offer competitive compensation, including stock options, as well as comprehensive benefits like medical and dental insurance. Other perks include unlimited PTO and sick days, a 401(k) plan with employer match, provided MacBook/PC laptop, internet and health/wellness stipends, daily lunches at our headquarters, and a work-from-home stipend to optimize your set-up.
Note: The anticipated annual salary for this role is in the range of $150,000 - $210,000, along with company stock options and the benefits mentioned above. The final salary will be determined based on various factors such as work experience, skills, qualifications, and location.
As a Senior Fullstack Engineer, you will play a crucial role in building and enhancing various components of our platform to ensure a seamless and satisfying experience for tens of thousands of clients. This includes working on our mobile app (built with React Native), content generation and admin tools (built with React), backend systems for transactions (based on node.js), and the MongoDB database. You will collaborate closely with the CTO and other senior engineers to maintain the stability, scalability, and security of Titan's systems. Additionally, you will collaborate cross-functionally with the design, product, and customer experience teams to deliver innovative and user-friendly financial products.
We are looking for candidates with a strong technical background and at least 5 years of experience building applications using JavaScript/TypeScript. You should be familiar with all aspects of fullstack development, from frontend tweaks to backend data storage. We strongly encourage continuous learning and improvement, as we believe both Titan's and your best days are ahead. The ability to thrive in a fast-paced environment and collaborate effectively with subject matter experts from different teams is essential. Integrity and a sense of responsibility are fundamental qualities, as we act as fiduciaries for our clients. Leadership skills and the ability to mentor other members in areas such as architecture, security, and design are also valued.
In addition to working with a passionate and diverse team on a product that positively impacts thousands of people, we offer competitive compensation, including stock options, as well as comprehensive benefits like medical and dental insurance. Other perks include unlimited PTO and sick days, a 401(k) plan with employer match, provided MacBook/PC laptop, internet and health/wellness stipends, daily lunches at our headquarters, and a work-from-home stipend to optimize your set-up.
Note: The anticipated annual salary for this role is in the range of $150,000 - $210,000, along with company stock options and the benefits mentioned above. The final salary will be determined based on various factors such as work experience, skills, qualifications, and location.
Titan
Senior Software Engineer - Backend
NYC, USA
NYC, USA
Full time
Office
Titan is disrupting the traditional financial industry by revolutionizing user experiences and delivering democratized investment products. We are a cutting-edge investment firm with a mission to create a modern Goldman Sachs accessible to everyone. We are driven by innovation and have successfully launched groundbreaking products such as the first institutional grade cash management tool for everyday investors and the first-ever Venture fund for everyday investors in partnership with industry leaders.
If you are passionate about making a meaningful impact, we would love to meet you.
The Role
As a Backend Engineer, you will play a crucial role in maintaining and enhancing our trading and account management infrastructure. Your work will directly impact the satisfaction of tens of thousands of clients who transact millions of dollars daily. From developing support for new financial products and account types to creating an automated portfolio management system, you will be involved in the core infrastructure of our systems. You will collaborate closely with Engineering Management and other team members to ensure the stability, scalability, and security of Titan's systems. Additionally, you will work cross-functionally with our design, product, and customer experience teams to deliver innovative experiences in the financial product industry.
We're looking for someone who has:
Strong technical expertise, with over 5 years of experience in building applications using JavaScript / TypeScript.
Prior experience working with complex, real-time external APIs.
A growth mindset, constantly striving to improve themselves and the work they do.
The ability to thrive in a fast-paced environment while collaborating with subject matter experts from various departments.
A strong sense of responsibility and integrity, always prioritizing the best interests of our clients as fiduciaries.
Benefits/Perks
Opportunity to work with a highly driven, diverse, and intelligent team that is making a difference in the lives of tens of thousands of people.
Backed by top-tier venture capitalists, including Andreessen Horowitz, General Catalyst, Sound Ventures, Scribble VC, and Y Combinator, among others.
Competitive compensation package, including equity component.
Comprehensive medical and dental insurance.
Unlimited paid time off and sick days.
401(k) plan with employer match.
MacBook / PC laptop provided.
Internet stipend.
Health & Wellness stipend.
Daily lunches at our headquarters.
Work-from-home stipend to optimize your work setup.
Compensation:
Estimated annual salary range: $150,000 - $210,000, plus company stock options and benefits outlined above.
At Titan, we strive to offer competitive compensation packages that align with our culture, mission, and values, attracting and retaining top talent. The final salary for this position will be determined based on factors such as work experience, skills, qualifications, and location, at the sole discretion of Titan, and may differ from the amounts listed above.
If you are passionate about making a meaningful impact, we would love to meet you.
The Role
As a Backend Engineer, you will play a crucial role in maintaining and enhancing our trading and account management infrastructure. Your work will directly impact the satisfaction of tens of thousands of clients who transact millions of dollars daily. From developing support for new financial products and account types to creating an automated portfolio management system, you will be involved in the core infrastructure of our systems. You will collaborate closely with Engineering Management and other team members to ensure the stability, scalability, and security of Titan's systems. Additionally, you will work cross-functionally with our design, product, and customer experience teams to deliver innovative experiences in the financial product industry.
We're looking for someone who has:
Strong technical expertise, with over 5 years of experience in building applications using JavaScript / TypeScript.
Prior experience working with complex, real-time external APIs.
A growth mindset, constantly striving to improve themselves and the work they do.
The ability to thrive in a fast-paced environment while collaborating with subject matter experts from various departments.
A strong sense of responsibility and integrity, always prioritizing the best interests of our clients as fiduciaries.
Benefits/Perks
Opportunity to work with a highly driven, diverse, and intelligent team that is making a difference in the lives of tens of thousands of people.
Backed by top-tier venture capitalists, including Andreessen Horowitz, General Catalyst, Sound Ventures, Scribble VC, and Y Combinator, among others.
Competitive compensation package, including equity component.
Comprehensive medical and dental insurance.
Unlimited paid time off and sick days.
401(k) plan with employer match.
MacBook / PC laptop provided.
Internet stipend.
Health & Wellness stipend.
Daily lunches at our headquarters.
Work-from-home stipend to optimize your work setup.
Compensation:
Estimated annual salary range: $150,000 - $210,000, plus company stock options and benefits outlined above.
At Titan, we strive to offer competitive compensation packages that align with our culture, mission, and values, attracting and retaining top talent. The final salary for this position will be determined based on factors such as work experience, skills, qualifications, and location, at the sole discretion of Titan, and may differ from the amounts listed above.
Titan
Principal Software Engineer - Backend
NYC, USA
NYC, USA
Full time
Office
Titan is a disruptive force in the financial industry, challenging established players like Fidelity, Schwab, and Goldman Sachs. Unlike these traditional powerhouses, we focus on delivering modern and user-friendly experiences to our clients. While there have been attempts to introduce innovation in investing apps, they either lack substance or rely on outdated strategies. We aim to bridge this gap by creating a truly modern and accessible investment firm for everyone.
As a principal backend engineer at Titan, you will play a crucial role in maintaining and expanding our trading and account management infrastructure. Your contributions will directly impact the experience of tens of thousands of clients who transact millions of dollars daily. Whether you're adding support for new financial products, enhancing our automated portfolio management system, or ensuring seamless communication between accounts, you'll be handling the backbone of our systems. Collaboration with engineering management, as well as design, product, and customer experience teams, will be essential to create groundbreaking financial experiences for our users.
About You
We are highly selective in our talent acquisition process, but if you resonate with our mission, we would love to meet you. We're seeking candidates who possess the following qualifications:
Strong technical background with over 7 years of experience building applications using JavaScript and TypeScript.
Familiarity with complex, real-time external APIs.
Entrepreneurial mindset and a commitment to continual improvement. We're growing, and so is your potential at Titan.
Ability to thrive in a fast-paced environment, collaborating with subject matter experts from various departments.
A strong sense of responsibility and integrity, as we prioritize our clients' best interests as fiduciaries.
Benefits and Perks
Working at Titan comes with a range of benefits and perks, including:
Collaborating with a passionate and diverse team on a product that positively impacts tens of thousands of individuals.
Backing from renowned venture capital firms such as Andreessen Horowitz, General Catalyst, Sound Ventures, Scribble VC, Y Combinator, and BoxGroup.
Competitive compensation package, including equity options.
Comprehensive medical and dental insurance.
Generous PTO and sick days policy.
401(k) plan with employer match.
Provided MacBook or PC laptop.
Internet and health & wellness stipends.
Daily lunches at our headquarters.
Work-from-home stipend to optimize your home office setup.
Compensation
Anticipated annual salary range for this role is between $150,000 to $230,000, alongside company stock options and benefits mentioned above. At Titan, we are committed to offering competitive compensation packages to attract and retain exceptional talent. This salary range represents our estimate at the time of posting and may be subject to adjustment based on factors such as experience, qualifications, and location, as determined at Titan's discretion and in compliance with applicable laws.
As a principal backend engineer at Titan, you will play a crucial role in maintaining and expanding our trading and account management infrastructure. Your contributions will directly impact the experience of tens of thousands of clients who transact millions of dollars daily. Whether you're adding support for new financial products, enhancing our automated portfolio management system, or ensuring seamless communication between accounts, you'll be handling the backbone of our systems. Collaboration with engineering management, as well as design, product, and customer experience teams, will be essential to create groundbreaking financial experiences for our users.
About You
We are highly selective in our talent acquisition process, but if you resonate with our mission, we would love to meet you. We're seeking candidates who possess the following qualifications:
Strong technical background with over 7 years of experience building applications using JavaScript and TypeScript.
Familiarity with complex, real-time external APIs.
Entrepreneurial mindset and a commitment to continual improvement. We're growing, and so is your potential at Titan.
Ability to thrive in a fast-paced environment, collaborating with subject matter experts from various departments.
A strong sense of responsibility and integrity, as we prioritize our clients' best interests as fiduciaries.
Benefits and Perks
Working at Titan comes with a range of benefits and perks, including:
Collaborating with a passionate and diverse team on a product that positively impacts tens of thousands of individuals.
Backing from renowned venture capital firms such as Andreessen Horowitz, General Catalyst, Sound Ventures, Scribble VC, Y Combinator, and BoxGroup.
Competitive compensation package, including equity options.
Comprehensive medical and dental insurance.
Generous PTO and sick days policy.
401(k) plan with employer match.
Provided MacBook or PC laptop.
Internet and health & wellness stipends.
Daily lunches at our headquarters.
Work-from-home stipend to optimize your home office setup.
Compensation
Anticipated annual salary range for this role is between $150,000 to $230,000, alongside company stock options and benefits mentioned above. At Titan, we are committed to offering competitive compensation packages to attract and retain exceptional talent. This salary range represents our estimate at the time of posting and may be subject to adjustment based on factors such as experience, qualifications, and location, as determined at Titan's discretion and in compliance with applicable laws.