APAC Account Manager

Status
Singapore
Full time
Hybrid
Compensation is not specified
Role
Account Manager
Description

We are dedicated to democratizing access to digital assets worldwide and ensuring their security. Founded in 2014, our company is a leading global platform for digital assets and Web3 technologies. Our team of over 500 professionals develops products and services tailored to help individuals and organizations securely manage crypto assets.

At our core, we are guided by values of Pragmatism, Audacity, Commitment, Trust, and Transparency. Our Enterprise Solutions arm, the Ledger Vault, provides industry-leading security technology for financial institutions to manage their crypto assets securely through a multi-authorization self-custody management solution.

Responsibilities:

  • Manage and foster relationships with Ledger Enterprise clients in the APAC region
  • Collaborate with internal teams to ensure successful utilization of the Ledger Vault platform
  • Develop long-term strategies and retention programs for premium clients
  • Work closely with sales and tech teams to enhance systems and processes
  • Create compelling product presentations and engage with customers to understand their needs
  • Assist in the development of sales proposals and business development collateral
  • Define tools and processes to drive operational excellence

Requirements:

  • Strong background in client relationship management within an enterprise setting
  • Deep understanding of business dynamics, financial software, and capital markets
  • Client-focused with exceptional empathy and service orientation
  • Experience in financial operations, fintech, or capital markets technology
  • Proficient in organizational, analytical, and client relationship management skills
  • Strong problem-solving abilities and a willingness to expand expertise
  • Excellent communicator with proficiency in English and at least one regional language
  • Familiarity with CRM tools such as SalesForce and Google Suite

Benefits:

  • Stock options to share in the company's success
  • Hybrid work policy for flexibility
  • Regular social events and provided snacks and drinks
  • Personal development opportunities and fitness benefits
  • Access to high-performance office equipment and technology gadgets
  • Discounts on company products
Skills Required
Avatar
Ledger
Company size
Not specified
Location
United States
Description
Not specified
Status

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