Backend Operations Support Engineer (Card) - Day/Night Shift
We are in search of a dedicated individual to join our team. Your role will involve designing, developing, maintaining, and enhancing software for a variety of venture projects. These projects are closely aligned with our core businesses and are rapidly launched with a lean team. You will play a key role in designing various components for scalable applications, encompassing both frontend UI and backend infrastructure.
Job Duty and Responsibility:
Operation Development and Testing
Engage in requirements analysis, system design, and contribute to development tasks within the technical team.
Develop and refine integration tests to ensure software robustness and reliability.
Establish strong relationships with various operational teams to continually enhance operational efficiency.
Customer Support and Problem Resolution
Serve as the primary technical contact for addressing issues in the production of the project.
Actively address user issues, conduct root cause analyses of problems, and implement effective solutions.
Demonstrate a comprehensive understanding of relevant business services to promptly analyze problems and collaborate with relevant teams to resolve issues efficiently.
System Reliability and Maintenance
Collaborate with the SRE team to establish effective monitoring and alerting mechanisms for early issue detection in the production environment.
Develop plans for system upgrades and optimizations to enhance performance and reliability.
Coordinate with the infrastructure and SRE teams to troubleshoot system failures and minimize downtime impact on users.
Timezone & Shift
Flexibility required to work shifts covering both Asia and EST timezones, including day/night shifts based on operational needs.
Requirements
- Possess knowledge of payment card domain.
- Experience in DevOps, particularly with AWS, Kubernetes, and CI/CD pipelines.
- Proficiency in a Linux environment and associated support tools.
- Familiarity with monitoring and logging systems.
- Knowledge of GitOps with ArgoCD is a plus.
- Proficiency in shell scripting, Ruby, Golang, and SQL technologies is advantageous.
- Strong analytical skills with a proactive issue identification approach.
- Detail-oriented with the capacity to manage concurrent projects effectively.
- Excellent communication skills to engage with technical and non-technical stakeholders.
- Fluency in both English and Mandarin; Cantonese proficiency is preferred.
- Display a proactive and positive attitude towards challenges.
- Desired skills include experience with version control systems and process automation.
Life @ The Company
- Encouraged to explore new opportunities within a talented and supportive team.
- Innovation-driven working environment that promotes proactive solutions.
- Opportunities for personal and professional growth within the organization.
- Collaborative work culture supporting colleagues.
- Work flexibility with hybrid or remote setups.
- Internal mobility program for career advancement.
- Work perks include the crypto.com Visa card.
Benefits
- Competitive salary package.
- Generous annual leave entitlement, inclusive of birthday and work anniversary leave.
- Work flexibility with hybrid or remote options.
- Internal mobility opportunities for career development.
- Work perks, including the crypto.com Visa card.
About The Company
- Founded in 2016, The Company caters to millions of customers globally, striving to accelerate cryptocurrency adoption with innovation and empowerment. Committed to a fair and inclusive work environment, The Company values diversity and inclusion, welcoming candidates from varied backgrounds and skills.
Note: Personal data provided by applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted.
Crypto Outreach Hunter – High Commission (Remote)
Software Developer
Ethical hackering, Web security, bug Bounting+report
Responsibilities:
- Conducting ethical hacking activities to identify and exploit vulnerabilities in web applications and networks.
- Participating in bug bounty programs to discover and report security issues.
- Writing detailed reports documenting findings, recommended solutions, and mitigation strategies.
- Collaborating with developers and security experts to address identified vulnerabilities.
Required Skills:
- In-depth knowledge of IT and Networking principles.
- Proficiency in ethical hacking techniques and tools.
- Understanding of web security best practices.
- Strong communication and report writing skills.
- Ability to work independently and as part of a team.
If you have a strong background in IT and Networking, a keen interest in ethical hacking, and a desire to contribute to web security, we encourage you to apply for this exciting opportunity.
Junior Crypto Analyst & Trader (Remote, Training Included)
We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.
We are currently looking for a Junior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.
Your Responsibilities:
Execution and support of trading operations on digital markets.
Tracking asset dynamics and market trends.
Maintaining internal records on transactions and statistics.
Analyzing market data, news, and charts for decision-making.
Work with analytical tools and participate in discussions with a team of traders.
The gradual formation and improvement of your own trading strategy.
What We Offer:
Working for a young and growing international company.
Remote format — you can work from anywhere in the world.
Flexible schedule — up to 20 hours per week, it is convenient to combine with study or main activity.
Learning from scratch — all processes and trading tools are mastered with a mentor.
The opportunity for professional growth and transition to more advanced levels.
Ideal Candidate:
He is interested in digital assets and trading processes.
He is attentive to details and is able to analyze data.
He learns quickly and is ready to act in a dynamic environment.
Knows how to work independently and in a team.
Trading experience is not required — the desire to develop is important.
