Blockchain Application Support Engineer

London, United Kingdom
Full time
Hybrid
Compensation is not specified
Role
DevOps
Description
  • The Blockchain Security team focuses on developing core Blockchain technologies, Smart contracts, and various building blocks to create innovative products. They specialize in secure development, confidential computing technology, and advanced cryptographic techniques, with several granted patents demonstrating their strategic importance at the company.

Responsibilities

  • Ensure continuous Production application uptime.
  • Oversee non-production environments like pre-production/staging.
  • In-depth understanding of application features and supported blockchains.
  • Collaborate closely with application and infrastructure engineers to ensure a comprehensive understanding of deployments to production environments.
  • Implement fixes, enhancements, or optimizations on applications and infrastructure.
  • Proactively identify and address delivery-related issues that may impact production uptime, scalability, or responses.
  • Monitor, troubleshoot, and resolve application alerts and issues.
  • Manage incident and problem resolution, following up after resolution to confirm satisfactory outcomes.
  • Enhance monitoring tools and processes continually.
  • Lead Disaster Recovery testing and audits.
  • Maintain and support blockchain infrastructure (knowledge of DevOps is a bonus).
  • For senior roles, engage with stakeholders on application issues.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field.
  • Proficiency in programming languages such as Rust, JavaScript, or Golang.
  • Previous experience in supporting applications.
  • Detail-oriented with strong analytical capabilities.
  • Skill in log analysis, with a keen ability to detect anomalies and inconsistencies.
  • Curiosity to uncover problems and root causes, and effectively communicate findings within the team.
  • Experience deploying across various clouds (Azure, Google, Amazon).
  • Experience building, deploying, and maintaining monitoring tools like Grafana and Prometheus.
  • Proficiency in maintaining container infrastructures such as Kubernetes and docker-compose.
  • Experience in constructing, deploying, and managing logging tools like Fluentd, ElasticSearch, and Kibana.
Skills Required
Avatar
Сrypto.com
Company size
Not specified
Location
United States
Description
Not specified

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