Blockchain Application Support Engineer

The team focused on blockchain security is actively developing core Blockchain technologies, Smart contracts, and other foundational elements to build unique products for users. With expertise in secure development, confidential computing technology, and advanced cryptographic techniques and an impressive track record of granted patents, this team represents a crucial strategic investment for the organization. This is an outstanding opportunity to contribute to the future of the dynamic blockchain industry.

Job Responsibilities

• Ensure continuous operation of applications in the production environment.
• Manage non-production environments like pre-production/staging.
• Deep understanding of application features and all relevant blockchains.
• Collaborate closely with both application and infrastructure engineers to maintain awareness of upcoming production changes.
• Ability to implement fixes, enhancements, and optimizations for applications and infrastructure.
• Proactively identify potential issues affecting production uptime, scalability, or responsiveness from delivery output.
• Monitor, troubleshoot, and address application alerts and incidences.
• Manage incident and problem resolutions; conduct post-resolution follow-ups to ensure effective handling of issues.
• Enhance monitoring tools and processes continuously.
• Coordinate disaster recovery testing and audit activities.
• Preserve and support blockchain infrastructure (proficiency in DevOps beneficial).
• For senior roles, engage with stakeholders to address application-related concerns effectively.

Job Requirements

• Bachelor's degree in Computer Science, Engineering, Information Technology, or similar fields.
• Proficiency in programming languages like Rust, Javascript, Node.js, or Golang.
• Practical experience supporting applications in prior job roles.
• Detail-oriented with a strong analytical acumen.
• Proficient in log analysis, capable of detecting anomalies and discrepancies effectively.
• Display a keen curiosity and a knack for identifying problems or root causes, and communicate findings adeptly to the team.
• Experience in deploying applications on various cloud platforms such as Azure, Google Cloud, and Amazon Web Services.
• Skilled in developing, deploying, and managing monitoring tools like Grafana, Prometheus, etc.
• Proficiency in deploying and maintaining container infrastructure using Kubernetes, Docker-Compose, etc.
• Experience in building, deploying, and managing logging tools including Fluentd, ElasticSearch, Kibana, etc.