Content Writer Internship, Global Customer Experience
Description:
Circle operates as a financial technology company situated in the heart of the emerging internet of money, enabling value transfer globally in a fast and cost-effective manner. This innovative internet layer provides remarkable opportunities for enhanced payments, commerce, and markets, contributing to global economic growth and inclusivity. Circle's infrastructure, featuring USDC, a blockchain-based dollar, empowers businesses, institutions, and developers to leverage these advancements and navigate the current revolution in money and technology.
About Circle:
Circle champions transparency and consistency in its endeavors, evolving into key global regions as it expands. The organization values promptness and effectiveness as drivers of success, with a foundation rooted in company ethics: Multi-stakeholder, Mindfulness, Driven by Excellence, and High Integrity. In a virtual environment, Circle's team continuously adapts, leveraging collective strength for mutual accomplishment. An adaptable and diverse workplace that welcomes fresh perspectives, affirming every individual’s importance as a stakeholder is crucial to our ethos.
Responsibilities:
Circle seeks a skilled writer to explore the realm of digital currency within the Customer Care team. This individual will revamp Circle's content experience, offering essential resources to customers and internal teams for success. During the internship, active involvement in constructing our customer help center will be pivotal. With hands-on engagement in content creation, you will partake in designing decisions and determining essential metrics for content tracking. The primary role focuses on content creation. Upon completion of the internship, you will possess a portfolio of published works along with global team collaboration experience.
Key Tasks:
- Crafting customer-oriented content
- Providing content solutions to internal teams
- Formulating content briefs and outlines
- Enhancing existing content to match brand standards
- Investigating content gaps
- Contributing to metric selection for content success
- Supporting design process without design experience
Core Values You Embrace:
- Multistakeholder: Dedication to customers, shareholders, employees, families, and local communities.
- Mindful: Respectful, attentive, detail-oriented.
- Driven by Excellence: Passionate about customer success, fostering relentless pursuit of excellence.
- High Integrity: Adherence to high moral and ethical standards, promoting transparent communication.
Candidate Profile:
- Fluency in Spanish and American English
- Writing proficiency
- Strong grammar skills
- Research abilities
- Content brief development experience
- Fact-checking skills
- Familiarity with or eagerness to learn Apple MacOS
- Crypto-industry knowledge beneficial
- Positive attitude
- Awareness of SEO principles advantageous
- Detail-oriented
- Organized
- Open to constructive feedback
Bonus Info:
- Immediate PERM sponsorship for qualified candidates
- Starting Base Pay: $20/hour
Circle fosters an inclusive financial landscape, underpinned by transparency. Our remuneration packages are all-encompassing, customized to various factors, including location-specific considerations. Any discrepancies in compensation are contingent on the candidate's locale.
Circle is an equal opportunity employer, celebrating diversity at its core. No discrimination on the basis of race, religion, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status. Certain locations adhere to the E-Verify Program as required by law.
#LI-Remote
Content Strategist
Our client, an innovative e-commerce company in the fashion sector, is on a growth trajectory, expanding into multiple markets such as Hong Kong, China, Singapore, and Vietnam. They are in need of a meticulous Content Strategist to conceptualize and craft content for various platforms, including the company website, blogs, paid media, and social media channels.
As the Content Strategist, your primary responsibility will involve formulating and executing a holistic content strategy that resonates with the brand identity, target audience, and overall business goals. This role demands a blend of creative flair and analytical competence, requiring you to not only develop engaging content but also gauge its efficacy in achieving business objectives.
Responsibilities
Collaborate with diverse internal teams to address business requirements and develop effective communication solutions.
Devising a unified strategy across all channels to enhance brand visibility.
Crafting compelling advertising content to drive business objectives.
Creating engaging content across all platforms to convey unique narratives effectively.
Monitoring market trends and competitor activities to inform the content strategy.
Strategizing content initiatives to attract new customers and maximize return on investment.
Evaluating content performance through key metrics in conjunction with the analytics team.
Engaging in collaborative content projects with internal teams and external partners.
Managing ad-hoc projects to support content-related tasks.
Conducting audits to ensure consistency in user experience across channels, including assisting with vocabulary, taxonomies, and style guidelines.
Requirements
A Bachelor's degree with a minimum of five years of experience in marketing or copywriting.
Proficiency in content writing and social media management.
Fluency in both written and spoken English and Chinese.
Positive attitude with the ability to work autonomously and in a team environment.
Detail-oriented, self-driven, and adept at independent work.
Strong time management and task coordination capabilities.
Market Strategist and Influencer Relations Manager
Our client is looking for a highly motivated Market Strategist and Influencer Relations Manager to join their team, focusing on the web 3 domain. The ideal candidate will be responsible for merging the strategic insights of a Business Analyst with the engaging responsibilities of a Key Opinion Leader Manager in the dynamic cryptocurrency industry.
Responsibilities
Develop and implement a comprehensive strategy for engaging influencers and exploring markets to enhance growth in the cryptocurrency sector.
Conduct market research to identify emerging trends and opportunities, assess risks, and provide strategic insights for decision-making.
Cultivate relationships with key thought leaders and influencers in the cryptocurrency community, ensuring alignment with the organization's brand values and objectives.
Collaborate with thought leaders to create engaging content such as AMAs, project reviews, Twitter threads, and promotional campaigns targeting our audience.
Monitor and evaluate the performance of thought leader campaigns in relation to company developments, leveraging data to guide future strategies and meet organizational targets.
Plan and manage events and campaigns leveraging thought leader partnerships to boost brand visibility and community engagement.
Produce and distribute reports detailing market trends, campaign results, and portfolio performance to stakeholders.
Advocate for continuous improvement of marketing analytic frameworks, tools, and influencer relations strategies to optimize market strategy effectiveness.
Requirements
Bachelor's degree in Finance, Business, Marketing, Computer Science, Engineering, or related field.
Minimum 3 years of experience in market research, business analysis, thought leader/influencer management, or similar roles in cryptocurrency, fintech, or venture capital industries.
Strong analytical and research skills with proficiency in financial concepts.
Demonstrated ability to establish and maintain relationships with influencers and thought leaders in the cryptocurrency market.
Excellent communication, presentation, and interpersonal skills for effectively conveying complex information to diverse audiences.
Innovative and strategic thinker with a data-driven approach and experience in utilizing analytics tools for performance evaluation.
Highly organized, detail-oriented, and capable of managing multiple projects and campaigns simultaneously.
In-depth knowledge of blockchain technology, cryptocurrency trends, and relevant social media platforms in the cryptocurrency sector.
Manual QA (Middle level)
Experience as a Quality Assurance Tester for more than 3 years
Experience in project management and QA methodology
Ability to document and troubleshoot errors
Excellent communication skills
Attention to detail
Analytical mind and problem-solving aptitude
Middle Node.js Developer (Backend)
Work experience with Node.js, Express.js, TypeScript backend
Hands-on experience with relational databases, NoSQL databases
Experience with message brokers (RabbitMQ/Kafka)
Knowledge of web3 lib and the Graph
Experience in blockchain projects is a plus
Data Scientist
Experience as a Data Scientist or Data Analyst more than 2 years
Knowledge of SQL and Python
Experience in data mining
Understanding of machine-learning and operations research