CRM Coordinator - Hindi Speaking

Status
Melbourne, USA
Full time
Office
Compensation is not specified
Role
COO
Description

Position Overview:

We are gearing up to expand into the Indian market with our Sportsbook and Casino Games and are looking for a CRM Coordinator specific to the Hindi market. The ideal candidate will play a key role in driving growth and enhancing customer retention by executing strategies and communications tailored to this new market.

About Us:

At Easygo, we are a premier service provider with a portfolio of esteemed brands in the iGaming industry, including Stake.com, Kick.com, and Twist Gaming. Stake stands out as the world's largest crypto casino offering a seamless online gaming experience. Kick is a dynamic live streaming platform connecting gamers and content creators globally. Twist Gaming pioneers in crafting cutting-edge and captivating games. Our commitment to prioritizing entertainment for clients and their communities has established us as a preferred service provider in the online entertainment realm.

Based in Melbourne, our company has experienced remarkable growth, currently boasting a workforce of over 300 diverse professionals encompassing various disciplines from Tech to Design.

Key Responsibilities:

  • Oversee all communication and content activities targeting the Indian market to optimize user experience and player engagement.
  • Develop and implement effective campaign strategies to drive profitability and enhance player lifetime value in the Indian market.
  • Collaborate with marketing and content teams to align strategies and achieve shared goals.
  • Research and curate relevant content to engage with the player base and strengthen brand loyalty.
  • Monitor and analyze the performance of email/SMS campaigns to generate insights for continuous improvement.

Qualifications and Skills:

  • Prior experience in retention marketing with a focus on enhancing customer experience.
  • Strong team player with excellent interpersonal skills for effective cross-department collaboration.
  • Proficiency in written and spoken Hindi and English.
  • Ability to work closely with creative teams to produce visual assets for campaigns.
  • Detail-oriented, organized, and capable of managing multiple tasks.
  • Familiarity with EDM and other CRM tools is a plus.
  • Knowledge of gambling and sports is advantageous.

Additional Attributes:

  • Familiarity with sports and gambling industries and understanding of cryptocurrency are beneficial.
  • Proficiency in Google Suite, Slack, Jira & Intercom would be advantageous.

Perks of Working with Us:

  • Personal and family wellness benefits.
  • Extensive access to learning and development courses.
  • Dedicated volunteer day.
  • In-house baristas, catered breakfast, and massage sessions.
  • Social events including team lunches and office happy hours.
  • Vibrant office environment with recreational amenities.

Our commitment to inclusivity and diversity drives innovation and success at Easygo. We value the unique contributions of each individual and uphold a culture that is fair and supportive of all backgrounds and identities. We believe in equal opportunities and merit-based success, without discrimination based on any personal characteristics.

Skills Required
Avatar
Easygo Gaming
Website
easygo.io
Company size
Not specified
Location
Australia
Description
Not specified
Status

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