CRM Director

Status
Sydney, Australia
Full time
Hybrid
Compensation is not specified
Role
CTO
Description

*:

We are seeking a qualified and dynamic CRM Director to oversee our GTM strategies focused on enhancing user engagement and loyalty. The ideal candidate should possess a solid CRM background, specializing in localization and personalization techniques. Key proficiencies required include customer journey mapping, lifecycle management, and segmentation using data-driven methodologies.

This role demands a thorough understanding of customer requirements, touchpoint analysis, and strong business acumen. We are looking for an individual who can translate insights into tangible strategies to elevate the overall customer experience.

Responsibilities

Strategy and Leadership

  • Team Leadership: Supervise and guide a team of CRMs, fostering collaboration, accountability, and high performance.
  • Vision Development: Develop and implement comprehensive and automated CRM strategies to guide customers through their journey effectively.
  • Data-Driven Frameworks: Create customer journey frameworks to steer lifecycle strategies and ensure alignment across teams.
  • Cross-Department Collaboration: Collaborate with various teams to deliver seamless customer experiences and facilitate effective handoffs.
  • Inclusive Environment: Foster a workplace culture that promotes continuous learning, innovation, and open communication.

CRM Automation and Tech Management Strategy

  • Creative Development: Lead creative strategies for customer engagement and retention.
  • User Growth Strategies: Design and execute strategies to enhance user loyalty and conversions.
  • Personalized Campaigns: Oversee personalized email and push notification campaigns for optimal engagement.
  • Segmentation Strategies: Develop sophisticated segmentation strategies for targeted and personalized CRM messages.
  • Lifecycle Optimization: Optimize multi-channel CRM campaigns to drive business impact.

Data Analysis, Reporting, and Insights

  • Performance Monitoring: Analyze campaign performance and customer engagement to enhance ROI.
  • Insights Collaboration: Work with vendors and Analytics teams to drive improvements in CRM efforts.

Requirements

  • Bachelor’s degree in Marketing, Business Administration, Computer Science, or related field.
  • 8+ years in CRM, digital marketing, or CRM software administration.
  • Strong leadership and team management experience in a fast-paced environment.
  • Familiarity with latest CRM trends and technologies.
  • Proficiency in CRM software, Business Intelligence tools, and Customer Data Platforms.
  • Excellent communication and presentation skills.
  • Strategic mindset with innovative, data-driven approach.
  • Passion for cryptocurrency, Web 3.0 projects, and emerging technologies.

Life @ Crypto.com***

  • Opportunities for growth and development.
  • Proactive working environment encouraging innovation.
  • Supportive team fostering collaboration.
  • Focus on achieving organizational goals.
  • Flexibility in work arrangements.
  • Internal mobility program for career development.

Benefits

  • Competitive salary.
  • Attractive annual leave entitlement.
  • Flexibility in work arrangements.
  • Internal mobility program for career growth.
  • Work perks including crypto.com visa card.
Skills Required
Avatar
Сrypto.com
Company size
Not specified
Location
United States
Description
Not specified
Status

More Full-time Jobs

Show more

Strategic Business Development Partner - Tech Solutions

Remote, USA
Remote, USA
Part time
Remote
 
Strategic Business Development Partner - Tech Solutions
Company: Oferli Industry: Software Engineering & Cloud Architecture Location: Remote / Global
About Oferli Oferli provides enterprise-grade software engineering and scalable cloud solutions. As we scale our footprint, we are partnering with experienced business developers and sales professionals who can connect growing companies with our technical expertise.
Core Responsibilities
Identify and engage key decision-makers (CTOs, Founders, Operations Managers) requiring custom software or cloud infrastructure.
Build, manage, and nurture a robust commercial pipeline for Oferli.
Lead introductory discovery meetings and pitch technical solutions effectively.
Work in close alignment with Oferli's core team to ensure smooth onboarding for new clients.
Ideal Profile & Qualifications
Proven experience in B2B sales, business development, or technology partnership roles.
Ability to understand and communicate software engineering and cloud architecture value propositions.
Strong closing skills and an established professional network.
Highly disciplined, self-directed, and results-oriented.
Partnership Structure
Remuneration and partnership framework will be tailored and finalized during direct discussions with selected candidates.
How to Apply Apply directly through LaborX by sharing your professional profile or relevant background details.
 
Payment in Crypto

B2B Sales & Growth Partner (Software & Cloud Solutions)

Remote, USA
Remote, USA
Part time
Remote
Company: Oferli Industry: Software Engineering & Cloud Architecture Location: Remote / Global
About Oferli Oferli bridges complex technical execution with high-value business outcomes. We specialize in custom software engineering and cloud infrastructure for growing enterprises and ambitious startups. To accelerate our market expansion, we are looking for a proactive B2B Sales & Growth Partner to drive client acquisition and secure new service agreements.
Core Responsibilities
Drive end-to-end client acquisition for custom software development and cloud architecture projects.
Map target industries, pitch decision-makers, and convert prospective leads into active clients.
Manage client relationships from the initial introduction through to contract finalization.
Represent Oferli’s technical capabilities with clarity and professionalism in the marketplace.
Ideal Profile & Qualifications
Demonstrated success in B2B tech sales, SaaS, or IT service partnership acquisition.
Strong network and the ability to autonomously generate and close qualified leads.
Excellent negotiation, persuasion, and client communication skills.
Entrepreneurial mindset, high autonomy, and commitment to performance-driven collaboration.
Partnership Structure
Partnership terms, revenue-sharing model, and collaboration details will be discussed and structured directly during the interview phase.
How to Apply Submit your professional background summary or portfolio directly via LaborX.
Payment in Crypto

Strategic B2B Business Development Partner

Remote, USA
Remote, USA
Part time
Remote
Strategic B2B Business Development Partner
Company: Oferli Industry: Software Engineering & Cloud Architecture Location: Remote / Global
About Oferli Oferli is a software engineering and cloud architecture firm delivering robust technological solutions to businesses and startups. As we scale our operations, we are seeking a results-driven Strategic B2B Business Development Partner to spearhead our client acquisition efforts and expand our market reach.
Core Responsibilities
Identify, qualify, and secure high-value B2B clients in need of custom software development and cloud solutions.
Build and maintain a strategic pipeline of prospective enterprise partners and clients.
Lead initial outreach, discovery calls, and presentations to decision-makers (CEOs, CTOs, Operations Directors).
Collaborate directly with Oferli’s executive and technical teams to align client requirements with technical deliverables.
Ideal Profile & Qualifications
Proven professional background in B2B sales, business development, or tech industry partnership management.
Strong existing network and a demonstrated ability to close service contracts independently.
Exceptional communication, negotiation, and relationship-building skills.
Self-motivated, autonomous operator with a high standard of professional execution.
Partnership Structure
Remuneration and partnership terms will be discussed and structured directly with selected candidates during the interview process.
How to Apply Submit your professional background summary or portfolio directly via LaborX, highlighting your experience in B2B client acquisition.
Payment in Crypto

Business Development Associates/Managers

Full time
Remote
About the Role
We're opening five BD Associate positions to expand our outreach capacity and grow the pipeline that powers TA Quant's partnerships and client base. As a BD Associate, you'll be the first point of contact between TA Quant and the projects, exchanges, and counterparties we want to work with. That means running targeted outreach campaigns, opening conversations, qualifying opportunities, and passing warm leads up to BD Managers for progression. This is a high-volume, high-communication role. You'll be managing a lot of simultaneous conversations across Telegram, Discord, X, and email, staying organized and professional throughout while moving quickly. If you're someone who is plugged into the crypto space, knows how to start and sustain a conversation without sounding like a template, and wants to grow in a BD career inside a real trading firm, this is a great place to build that foundation.
Responsibilities
Conduct targeted outreach to projects, exchanges, protocols, and potential partners across relevant channels
Serve as the primary point of contact for initial conversations and early relationship building with prospects
Qualify leads and opportunities and facilitate warm handoffs to BD Managers
Maintain accurate CRM records and keep outreach activity well-documented and up to date
Coordinate meetings, introductions, and follow-ups to keep deals moving through the pipeline
Stay current on crypto market developments, new project launches, and ecosystem trends to identify outreach opportunities
Requirements
1+ years of experience in a BD, sales, or client-facing role
Strong written and verbal communication skills with the ability to manage a high volume of ongoing conversations simultaneously
Organized and detail-oriented, comfortable working in a fast-paced, async-first remote environment
Genuine interest in crypto, Web3, and digital asset markets
Nice to Have
Crypto-native background with existing familiarity of the ecosystem, projects, and key players
Experience using CRM tools and structured outreach workflows
Prior exposure to market making, liquidity services, or trading infrastructure
Active presence in crypto communities on X, Telegram, or Discord
Payment in Crypto
200-500
Monthly
See details

Merchant Onboarding Specialist

Phnom Penh, Cambodia +8
Phnom Penh, Cambodia +8
Part time
Hybrid
About Starzip
Starzip builds tools that let local business owners put their store on chain and reach customers beyond their neighbourhood. We are starting with food, beverage and retail merchants in Southeast Asia.
 
What this job actually looks like
No blockchain background is needed and we do not expect one. What matters is that you are comfortable walking into a cafe at 10am and starting a conversation with the owner. We tell you which areas to start in, and you get the script, the materials and a person to call when a shop asks something you have not heard before.
 
What you will do
- Visit local merchants in person — cafes, restaurants, small retail shops
- Explain what our service does, in plain language, in the local language
- Help owners complete the onboarding steps and gather the documents they need
- Record what you see in the field so we learn which neighbourhoods work
 
What we look for
- You have sold to small business owners face to face. Payments, POS, delivery platform or franchise sales experience is a strong signal
- You are fluent in Indonesian (Bahasa Indonesia) and comfortable working in English with our team
- You can travel around the city on your own during business hours
- You are comfortable being measured on how many merchants you actually meet, not on a quota of signatures
 
This role is not a fit if
- You are looking for a remote or online-only role. This is field work
- You want to represent us on social media rather than in person
- You are looking for a full-time employee position — this is an independent contractor engagement
 
Compensation
Discussed during the interview. This is a contract engagement, not salaried employment.
 
How to apply
Apply through our short form — it takes about five minutes: https://docs.google.com/forms/d/e/1FAIpQLSdjIHIATr2C4oeHii45c1ssmS4rHtZFm-wHYIKs6LBxQOeHrw/viewform
If the form does not open where you are, write to partner@starzip.io with your background and the areas you know best. We reply to every applicant.