CRM Director
We are in search of a highly skilled and proficient CRM Director to drive our Go-to-Market (GTM) strategies focused on optimizing user engagement and loyalty. The perfect candidate will possess a solid CRM background, particularly in localization and personalization strategies. Key competencies should encompass customer journey mapping, customer lifecycle management, and segmentation utilizing data-driven machine learning methods.
This position necessitates a profound comprehension of customer needs, touchpoint analysis, and strong business acumen. We are seeking an individual who can efficiently translate insights into actionable strategies to elevate the overall customer experience.
Key Responsibilities
Strategy and Leadership
Team Leadership: Guide and coach a top-performing team of CRMs, promoting a culture of collaboration, accountability, and excellence.
Vision Development: Establish and implement comprehensive and automated lifecycle CRM strategies to effectively steer customers through their pre or post-purchase journey on a large scale.
Data-Driven Frameworks: Create customer journey maps and frameworks to guide lifecycle strategies and ensure alignment across functions.
Cross-Department Collaboration: Collaborate with various departments such as product, marketing, legal, compliance, data engineering, content team, customer support, and vendors to deliver cohesive customer experiences and seamless handoffs.
Inclusive Environment: Cultivate a motivating workplace that fosters continuous learning, innovation, and transparent communication.
CRM Automation and Tech Management Strategy
Creative Development: Head creative strategy development for customer engagement and retention efforts.
User Growth Strategies: Devise and execute user growth strategies that optimize conversion and retention funnels to enhance user loyalty and conversions.
Personalized Campaigns: Oversee the execution of personalized email and push notification campaigns, tweaking every touchpoint for maximum engagement and conversion.
Segmentation Strategies: Spearhead the development of advanced segmentation strategies to deliver customized CRM messages across channels effectively.
Lifecycle Optimization: Supervise the optimization of multi-channel CRM campaigns to boost business impact and align with organizational objectives.
Data Analysis, Reporting, and Insights
Performance Monitoring: Evaluate and report on campaign performance and customer engagement, utilizing data to refine strategies and boost ROI.
Insights Collaboration: Collaborate with vendors and Analytics teams to generate insights, craft strategic roadmaps, and drive ongoing enhancements in lifecycle CRM initiatives.
Requirements
- Bachelor’s degree in Marketing, Business Administration, Computer Science, or related field.
- 8+ years of experience in CRM, digital marketing, or CRM software administration, including 3 years of team leadership, demonstrating a successful track record in revenue and retention growth.
- Sound leadership and hands-on management skills, including experience in developing and nurturing high-performance teams in a fast-paced setting.
- Familiarity with the latest CRM trends and technologies, with AI technology experience being advantageous.
- Strong analytical skills with proficiency in CRM software, Business Intelligence tools, and Customer Data Platforms (CDP). Technical expertise in SQL, ETL process, Python, Machine Learning, Data modeling, HTML, and CSS is a plus.
- Excellent communication and presentation abilities, capable of effectively conveying complex ideas and strategies to senior leadership and cross-functional teams.
- Strategic thinker with the capacity to develop and execute innovative, data-driven CRM strategies aligned with business objectives.
- Enthusiasm for cryptocurrency, Web 3.0 projects, and emerging technologies.
Need SEO expert to get us to Google first page rank
I need an SEO expertteam who is capable of getting our shops to Google first page rank on our desired keywords
Sr marketing manager
Ambassador Program Manager
Marketing Growth Lead
Build the vibe. You’ll set the tone and personality of our community across Discord, Twitter, Telegram, and wherever players hang out.
Keep the squad engaged. Run quests, events, AMAs, tournaments, community calls, lore drops, meme contests, and more.
Be our frontline. Answer questions, share updates, and make sure feedback is getting to the devs and leadership in real time.
Grow our army. Welcome new players, help onboard them into the Strike Arena universe, and reward community legends with roles, recognition, and incentives.
Partner with guilds, creators & KOLs. Support collabs, raid events, co-streams, and everything in between.
Stay plugged into web3 culture. Know what’s trending. Jump into memes. Be reactive and proactive in shaping the conversation.
Help shape the future. As our ears and eyes in the community, you’ll play a major role in evolving the game, features, and community tools.
🧠 You Might Be a Fit If…
You’ve been a Community Manager or Mod in web3, especially for a game, NFT project, or DeFi protocol.
You’re super active in Discord and Twitter, and have a feel for what makes a digital community thrive (and what kills momentum).
You love games — especially competitive or crypto-enhanced ones — and understand the player mindset.
You can write clearly, meme cleverly, and manage chaos with good vibes.
You know how to scale a community, from 1k early users to 100k+ with structure, fun, and a sense of identity.
You’re proactive. You don’t wait for directions — you bring ideas and energy daily.
Send CV: career@strikearena.io
KOL BD (English regoin, Iran, Spain, Korea, Japan, Taiwan...)
Job type: Full-time, remote
Key Responsibilities:
1. Develop and execute strategies to grow the derivatives trading user base in target regions.
2. Build and manage partnerships with institutional clients and key ecosystem players.
3. Identify market trends, user needs, and competitor activities to drive product and service enhancements.
4. Collaborate with internal teams to optimize product offerings and campaigns for target markets.
Qualifications:
1. Proven experience in business development or sales in the crypto/financial industry.
2. Strong understanding of derivatives trading and market dynamics.
3. Excellent communication and negotiation skills.