CRM Director
Status
Singapore
Full time
Hybrid
Compensation is not specified
Role
CTO
Description
We are seeking a proactive and seasoned CRM Director to oversee our Go-To-Market strategies focused on enhancing user engagement and loyalty. The ideal candidate should possess a robust CRM background, specializing in localization and personalization tactics. Key competencies required include customer journey mapping, customer lifecycle management, and segmentation techniques utilizing data-driven machine learning methods.
This position mandates a profound understanding of customer needs, touchpoint analysis, and solid business acumen. We are in search of an individual who can effectively translate insights into tangible strategies to elevate the overall customer experience within the organization.
Responsibilities
Strategy and Leadership
- Leadership: Direct and guide a proficient team of CRMs, promoting a culture of cooperation, responsibility, and excellence.
- Vision Establishment: Develop and enforce comprehensive and automated CRM strategies that efficiently navigate customers through their pre or post-purchase journey on a large scale.
- Data-Driven Approach: Create customer journey frameworks and maps to steer lifecycle strategies and ensure alignment across various departments.
- Interdepartmental Collaboration: Collaborate with product, marketing, legal, compliance, data engineering, content, and customer service teams, as well as vendors, to deliver seamless customer experiences and smooth handoffs.
- Supportive Environment: Establish a motivating workplace atmosphere that fosters ongoing learning, creativity, and transparent communication.
CRM Automation and Tech Management Strategy
- Creative Planning: Lead the formulation of inventive strategies and implementations for customer engagement and retention.
- User Growth Tactics: Devise and implement user growth strategies that enhance the conversion and retention funnel, elevating both the quality and quantity of user loyalty and conversions.
- Personalized Outreach: Manage the execution of personalized email and push notification campaigns, optimizing each touchpoint for utmost engagement and conversion.
- Segmented Approaches: Head the development of sophisticated segmentation strategies for delivering targeted and personalized CRM messages across channels.
- Lifecycle Enhancement: Supervise the optimization of multi-channel CRM campaigns to catalyze business performance in alignment with organizational objectives.
Data Analysis, Reporting, and Insights
- Performance Analysis: Assess and report on campaign performance and customer engagement, utilizing data to enhance strategies and boost ROI.
- Collaborative Insights: Collaborate with vendors and analytics teams to produce insights, formulate strategic roadmaps, and enforce continuous enhancements in lifecycle CRM initiatives.
Requirements
- A Bachelor’s degree in Marketing, Business Administration, Computer Science, or a related field.
- Over 8 years of experience in CRM, digital marketing, or CRM software administration, with at least 3 years in team leadership. Demonstrated success in creating and implementing strategies fostering revenue and retention growth.
- Exceptional leadership and hands-on management skills, with a track record of assembling and nurturing high-performing teams in a rapid-paced environment.
- Knowledge of latest CRM trends and technologies, with AI technology experience being beneficial.
- Proficient analytical skills with competence in CRM software, Business Intelligence tools, and Customer Data Platforms (CDP). Technical expertise in SQL, ETL process, Python, Machine Learning, Data modeling, HTML, and CSS are advantageous.
- Excellent communication and presentation capabilities, able to communicate complex ideas and strategies effectively to senior leadership and cross-functional teams.
- Strategic mindset with the capability to design and deploy innovative, data-focused CRM strategies aligning with business goals.
- Enthusiasm for cryptocurrency, Web 3.0 projects, and emerging technologies.
Skills Required
Сrypto.com
Website
Сrypto.comCompany size
Not specified
Location
United States
Description
Not specified
Status
Nehal Ahmed
Influencer and Affiliate Marketing Specialist (Remote)
Full time
Remote
About us Bitget is one of the world's leading digital assets ecosystems. With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain products and services available via bitget.com. Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions. We are one of the fastest growing companies in the digital asset sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of digital currency, then look no further than Bitget! What you'll do Identify and establish partnerships with local KOLs, influencers, communities, and relevant projects to enhance the company’s presence in the local market and drive user acquisition and trading volume growth.Maintain strong, long-term relationships with KOLs and marketing partners to ensure sustainable collaboration.Oversee the implementation and performance of KOL marketing initiatives; track, analyze, and optimize results to maximize ROI and channel efficiency.Stay up-to-date with local industry trends, competitor strategies, and market dynamics, and take appropriate actions accordingly. What you'll need Diploma or Bachelor's degree in Business, Marketing, or a related field.Minimum of 2–3 years of relevant experience in a similar industry.Strong interpersonal skills with a proven ability to build and maintain professional relationships.Deep understanding of affiliate and influencer marketing within the industry.Excellent verbal and written communication skills.Fluency in English is required.Able to perform well under pressure with strong execution capabilities. Why Bitget? Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchangesWe are a global company with staff members from over 50 different countries and regionsWe are growing and looking for world-class ambitious talents to help us continue this journeyWe have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframeWe offer competitive salaries and benefitsBlockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it!
bitcastle .
KOL Business Development Manager (Crypto, Japanese Speaking)
Delhi, India
Delhi, India
Full time
Remote
About the Company
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
About the Role
We are seeking a dynamic and results-driven KOL Business Development Manager (Japanese Speaking) to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
Requirements:
- Business level Japanese proficiency
- Experience in managing a team or managerial experience
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
About the Role
We are seeking a dynamic and results-driven KOL Business Development Manager (Japanese Speaking) to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
Requirements:
- Business level Japanese proficiency
- Experience in managing a team or managerial experience
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
bitcastle .
Listing Business Development Manager (Crypto, Japanese Speaking)
Delhi, India
Delhi, India
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
Business level Japanese proficiency
Minimum 1 year of BD/sales experience in crypto/blockchain space
Familiar with cryptocurrency or blockchain technology
Experience in managing a team
Experience in crypto coins listing or general business development experience in the crypto industry
Capabilities of develop global customer relationships independently
Good relationship with team and cross functional communication skill
Ideal Candidate:
Have a good sense of cooperation and working with a team
Able to act independently and proactively
Experience in customer negotiation
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
Business level Japanese proficiency
Minimum 1 year of BD/sales experience in crypto/blockchain space
Familiar with cryptocurrency or blockchain technology
Experience in managing a team
Experience in crypto coins listing or general business development experience in the crypto industry
Capabilities of develop global customer relationships independently
Good relationship with team and cross functional communication skill
Ideal Candidate:
Have a good sense of cooperation and working with a team
Able to act independently and proactively
Experience in customer negotiation
bitcastle .
Listing Business Development
City Of Manila, Philippines
City Of Manila, Philippines
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
- Business level English
- Minimum 1 year of BD/sales experience in crypto/blockchain space
- Familiar with cryptocurrency or blockchain technology
- Capabilities of develop global customer relationships independently
- Good relationship with team and cross functional communication skill
- Fast learner, hard worker and team player
Ideal Candidate:
- Have a good sense of cooperation and working with a team
-Able to act independently and proactively
- Experience in customer negotiation
- Business level Japanese
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
- Business level English
- Minimum 1 year of BD/sales experience in crypto/blockchain space
- Familiar with cryptocurrency or blockchain technology
- Capabilities of develop global customer relationships independently
- Good relationship with team and cross functional communication skill
- Fast learner, hard worker and team player
Ideal Candidate:
- Have a good sense of cooperation and working with a team
-Able to act independently and proactively
- Experience in customer negotiation
- Business level Japanese
Mikko Ikola
Head of Product Marketing at Veridise, blockchain security company
Full time
Remote
We’re looking for a Head of Product Marketing to lead the marketing efforts for AuditHub, Veridise’s next-generation blockchain auditing platform.
In this role, you’ll take full ownership of AuditHub’s marketing strategy—from brand building and content creation to partnerships and campaign execution. You’ll collaborate with both internal engineers and external clients to develop compelling case studies, blog posts, and educational content that showcases AuditHub and its impact.
About the Role
This role combines strategic planning with hands-on execution. You should be capable of both crafting a long-term marketing strategy, and then executing it effectively. Prior marketing experience is essential, and a background in the blockchain space is preferred.
Key Responsibilities
Full ownership of the AuditHub marketing and growth strategy
Develop a comprehensive marketing strategy and go-to-market plan
Build AuditHub’s brand, presence, and positioning across the website, blog, and social media (we will create new website and open new socials for AuditHub in addition to Veridise accounts)
Collaborate with AuditHub engineers and clients to create case studies, tutorials, videos, and other high-value content
Launch and manage marketing campaigns and growth partnerships
Track and analyze campaign performance, turning insights into actionable improvements
Work closely with the business development team to generate qualified sales leads
Identify and secure speaking opportunities for both the AuditHub team and yourself
Coordinate conference presence in collaboration with Veridise’s marketing team
Build media relationships and manage PR outreach together with Veridise’s marketing team
Requirements:
4+ years of experience in marketing or communications role.
SaaS product marketing or B2B marketing experience
Demonstrated success in digital marketing and content creation
Excellent writing skills, including technical and product storytelling
Proven experience building end-to-end marketing funnels (awareness → conversion → retention).
Strong command of digital marketing tools, channels, and performance tracking
Fluent in English (written and spoken)
Willingness to learn the ropes of blockchain security
Bonus points (optional):
Experience with or deep interest in web3 and blockchain
Cybersecurity experience
Technical foundation in a STEM discipline
Soft skills:
Self-starter with a proactive and hands-on mindset
Comfortable working independently and remotely
Able to adapt quickly in a fast-evolving environment
Strong professional ethics
What we offer:
The chance to build and shape the marketing for a cutting-edge product from the ground up
An opportunity to work with world-class team of security professionals
Fully remote role with flexible hours
Competitive compensation
About AuditHub and Veridise
AuditHub is developed by Veridise. Veridise is a blockchain security company founded by a team of world-class researchers. We are passionate about bringing our state-of-the-art security research and software analysis tools to the fingertips of web3 developers.
Our security analysis tools are the best-in-class and build on years of academic research from our team. These automated tools augment human intelligence during our audits and help us cover edge cases and catch subtle vulnerabilities that were missed in previous audits.
We are trusted by many leading projects and ecosystems, including RISC Zero, Linea, the Ethereum Foundation, Succinct, Ankr, and others.
Only shortlisted candidates will be contacted.
Learn more and apply:
https://veridise.com/careers/
https://veridise.com/careers/head-of-product-marketing/
https://veridise.com/audithub/
In this role, you’ll take full ownership of AuditHub’s marketing strategy—from brand building and content creation to partnerships and campaign execution. You’ll collaborate with both internal engineers and external clients to develop compelling case studies, blog posts, and educational content that showcases AuditHub and its impact.
About the Role
This role combines strategic planning with hands-on execution. You should be capable of both crafting a long-term marketing strategy, and then executing it effectively. Prior marketing experience is essential, and a background in the blockchain space is preferred.
Key Responsibilities
Full ownership of the AuditHub marketing and growth strategy
Develop a comprehensive marketing strategy and go-to-market plan
Build AuditHub’s brand, presence, and positioning across the website, blog, and social media (we will create new website and open new socials for AuditHub in addition to Veridise accounts)
Collaborate with AuditHub engineers and clients to create case studies, tutorials, videos, and other high-value content
Launch and manage marketing campaigns and growth partnerships
Track and analyze campaign performance, turning insights into actionable improvements
Work closely with the business development team to generate qualified sales leads
Identify and secure speaking opportunities for both the AuditHub team and yourself
Coordinate conference presence in collaboration with Veridise’s marketing team
Build media relationships and manage PR outreach together with Veridise’s marketing team
Requirements:
4+ years of experience in marketing or communications role.
SaaS product marketing or B2B marketing experience
Demonstrated success in digital marketing and content creation
Excellent writing skills, including technical and product storytelling
Proven experience building end-to-end marketing funnels (awareness → conversion → retention).
Strong command of digital marketing tools, channels, and performance tracking
Fluent in English (written and spoken)
Willingness to learn the ropes of blockchain security
Bonus points (optional):
Experience with or deep interest in web3 and blockchain
Cybersecurity experience
Technical foundation in a STEM discipline
Soft skills:
Self-starter with a proactive and hands-on mindset
Comfortable working independently and remotely
Able to adapt quickly in a fast-evolving environment
Strong professional ethics
What we offer:
The chance to build and shape the marketing for a cutting-edge product from the ground up
An opportunity to work with world-class team of security professionals
Fully remote role with flexible hours
Competitive compensation
About AuditHub and Veridise
AuditHub is developed by Veridise. Veridise is a blockchain security company founded by a team of world-class researchers. We are passionate about bringing our state-of-the-art security research and software analysis tools to the fingertips of web3 developers.
Our security analysis tools are the best-in-class and build on years of academic research from our team. These automated tools augment human intelligence during our audits and help us cover edge cases and catch subtle vulnerabilities that were missed in previous audits.
We are trusted by many leading projects and ecosystems, including RISC Zero, Linea, the Ethereum Foundation, Succinct, Ankr, and others.
Only shortlisted candidates will be contacted.
Learn more and apply:
https://veridise.com/careers/
https://veridise.com/careers/head-of-product-marketing/
https://veridise.com/audithub/