Astra DAO is in search of a Cryptocurrency Customer Support Specialist who is skilled in meeting the needs of cryptocurrency customers, including answering inquiries about products and services and processing orders. The role involves investigating and resolving customer issues and complaints to ensure their satisfaction.
The ideal candidate for this position should have good knowledge of product and service details, maintain positive relationships with customers, and deliver excellent customer service through effective communication.
The internship program at Astra DAO is a 3-month evaluative unpaid opportunity, with potential return offers based on company requirements.
Responsibilities
Approach customers with a positive and empathetic demeanor.
Respond promptly to customer queries.
Engage with customers via different communication channels.
Address and resolve customer complaints effectively.
Have a deep understanding of our products to assist with inquiries.
Manage orders, forms, and various customer requests.
Maintain records of customer interactions, feedback, and complaints.
Collaborate with teammates as needed.
Provide input on optimizing customer service operations.
Supervise and support junior customer service staff.
Ensure customer satisfaction through professional support.
Assist with additional tasks related to the role, as assigned by Token Metrics.
Requirements
Proficiency in using CRM systems (Preferably Intercom).
Familiarity with community management tools like Telegram and Discord.
Customer-centric mindset with the ability to adapt to different customer needs.
Strong communication and presentation abilities.
Effective multitasking, prioritization, and time management skills.
About Astra DAO:
Astra DAO is an automated crypto asset allocator on the Ethereum blockchain, offering advanced investment strategies to retail investors. Their model provides benefits for index investors, creators, and token holders, making passive investing easier with Crypto Indices. Astra DAO aims to empower investors in the crypto market with competitive investment and trading opportunities compared to quantitative investment funds.
About the Role We're opening five BD Associate positions to expand our outreach capacity and grow the pipeline that powers TA Quant's partnerships and client base. As a BD Associate, you'll be the first point of contact between TA Quant and the projects, exchanges, and counterparties we want to work with. That means running targeted outreach campaigns, opening conversations, qualifying opportunities, and passing warm leads up to BD Managers for progression. This is a high-volume, high-communication role. You'll be managing a lot of simultaneous conversations across Telegram, Discord, X, and email, staying organized and professional throughout while moving quickly. If you're someone who is plugged into the crypto space, knows how to start and sustain a conversation without sounding like a template, and wants to grow in a BD career inside a real trading firm, this is a great place to build that foundation. Responsibilities Conduct targeted outreach to projects, exchanges, protocols, and potential partners across relevant channels Serve as the primary point of contact for initial conversations and early relationship building with prospects Qualify leads and opportunities and facilitate warm handoffs to BD Managers Maintain accurate CRM records and keep outreach activity well-documented and up to date Coordinate meetings, introductions, and follow-ups to keep deals moving through the pipeline Stay current on crypto market developments, new project launches, and ecosystem trends to identify outreach opportunities Requirements 1+ years of experience in a BD, sales, or client-facing role Strong written and verbal communication skills with the ability to manage a high volume of ongoing conversations simultaneously Organized and detail-oriented, comfortable working in a fast-paced, async-first remote environment Genuine interest in crypto, Web3, and digital asset markets Nice to Have Crypto-native background with existing familiarity of the ecosystem, projects, and key players Experience using CRM tools and structured outreach workflows Prior exposure to market making, liquidity services, or trading infrastructure Active presence in crypto communities on X, Telegram, or Discord
Vous cherchez un emploi offrant une flexibilité totale en termes d'horaires et le confort du travail à domicile ? Avec une rémunération compétitive et garantie, cette opportunité pourrait être parfaite pour vous. Rejoignez E-Moderators en tant que Modérateur/Modératrice de Chat et profitez du travail à distance selon vos propres conditions.
Votre rôle : • Surveiller les conversations dans des salons de discussion en ligne afin de garantir un environnement respectueux et accueillant. • Identifier, gérer et signaler les messages hors sujet ou inappropriés.
Ce que nous offrons : • Horaires flexibles avec des options à temps partiel et à temps plein. • Formation gratuite et un soutien continu pour vous aider à réussir. • Rémunération hebdomadaire compétitive et garantie.
Exigences : • Maîtrise du français de niveau natif et solide connaissance culturelle de la France, du Canada, et de la Belgique. • Être en âge légal de travailler. • Un ordinateur fiable et une connexion Internet stable. • De solides compétences en communication et un haut niveau d'empathie.
We are looking for a commercially driven and strategically minded leader to take ownership of Klein Labs’ global business growth and external partnerships. This role will cover several core business lines, including market-making services, OTC, treasury solutions, ventures, and fundraising coordination. You will work closely with the founding team to develop and execute global BD and fundraising strategies, expand and maintain relationships with projects, exchanges, funds, family offices, high-net-worth individuals, and other key ecosystem participants, and continuously drive business partnerships, capital introduction, and long-term strategic value creation. This role is ideal for someone with strong execution, mature business judgment, and a solid understanding of capital markets, who can thrive in a fast-paced, high-autonomy, crypto-native environment. Responsibilities Develop and execute business development, strategic partnership, and fundraising plans across Klein Labs’ business lines, driving revenue growth, partnership conversion, and capital introduction. Build and maintain long-term relationships with exchanges, projects, DAOs, market makers, funds, family offices, HNWIs, and other key ecosystem participants. Design and implement partnership models across market-making, OTC, treasury, ventures, and fund-related business lines to improve conversion efficiency and long-term value creation. Support institutional fundraising and LP relationship management, including investor outreach, investor communication, due diligence coordination, subscription processes, and capital onboarding. Clearly communicate Klein Labs’ business model, fund strategy, return profile, risk framework, and differentiated strengths to external partners and investors, building trust and improving conversion. Manage and continuously optimize external materials, including company introductions, business decks, fundraising decks, one-pagers, FAQs, DDQs, and investor update materials, ensuring professionalism and consistency in external messaging. Represent Klein Labs in key business negotiations, industry events, important external meetings, and strategic partnership discussions. Work cross-functionally with management, research, trading, legal, and operations teams to drive partnership execution, fundraising progress, and long-term relationship management. Support the expansion and management of the global BD team as the business grows, including KPI setting and performance culture development. Requirements 3+ years of experience in business development, strategic partnerships, institutional fundraising, investor relations, sales, or related functions, with prior crypto industry experience preferred. A clear and verifiable track record in driving business growth, partnership conversion, or fundraising outcomes, with the ability to independently move initiatives forward. Strong understanding of the Web3 ecosystem, crypto market structure, token economics, and strategic partnership dynamics. Familiarity with how to engage and build trust with projects, exchanges, funds, family offices, HNWIs, institutional investors, and crypto-native LPs. Strong communication, relationship-building, material preparation, and process management skills, with the ability to coordinate across multiple stakeholders in complex situations. Highly execution-oriented, results-driven, and capable of building systems and processes in a fast-paced, high-ownership environment. Professional working proficiency in English. Candidates based in Singapore or Dubai are strongly preferred. Existing relationships with institutions, family offices, HNWIs, crypto-native LPs, exchanges, or project teams are a strong plus. Experience in liquidity management, trading services, funds, asset management, primary markets, or related market structure is also preferred. What We Offer A key role with direct exposure to Klein Labs’ core business growth, strategic partnerships, and capital network development. Close collaboration with the founding team and senior leadership, with direct involvement in shaping business direction, fundraising strategy, and external positioning. Competitive compensation, performance-based incentives, and long-term upside. Direct access to high-quality deal flow, institutional relationships, and primary market opportunities. Deep involvement across CEX, DEX, and both on-chain and off-chain collaboration ecosystems. A highly flexible, low-hierarchy, and deeply crypto-native working environment.
I’m looking for recommendations or to connect directly with a marketing team / agency that genuinely understands the Forex trading space — especially community-led growth.
I run many public XAUUSD signals Telegram channel that has grown organically to 12,000+ members over the years (since 2020). No ads, no clickbait, no fake screenshots. The channel is completely free and will stay that way because the core idea has always been transparency and live testing rather than selling promises.
A few things about the community:
• Signals focused only on FX & XAUUSD
• Consistent average accuracy around ~78%
• Clear risk management & lot sizing shared with every setup
• Priority is always capital protection, not overtrading
• Everything is public so anyone can track performance in real time for as long as they want
The growth so far has been word-of-mouth and organic, but now I want to scale this community responsibly and reach 100,000+ free members this year without turning it into a hype machine.
I’m not looking for generic social media marketers. I’m specifically interested in people/agencies who:
• Understand traders, not just traffic
• Can grow communities ethically and sustainably
• Know how to position transparency as a strength (not fake luxury marketing)
• Have experience with Telegram / Instagram / Reddit / Trading communities
If you’re a marketer in this niche, or you’ve worked with someone solid before, I’d really appreciate guidance, referrals, or a conversation.
We are looking for a Support Agent to join our team at EasyBit. The ideal candidate should have a strong understanding of cryptocurrency and blockchain fundamentals, along with excellent communication skills in both English and Russian. In this role, you will be responsible for monitoring support systems, responding to client inquiries, resolving issues related to orders via our internal dashboard, and escalating complex cases to the appropriate team when necessary. We are particularly interested in candidates with prior experience in customer support or the crypto industry, as this will be considered a strong advantage, proficiency in additional languages (such as Russian) will also be considered an advantage.. If you are proactive, detail-oriented, and comfortable working in a fast-paced environment, we would love to hear from you.