Astra DAO is in search of a Cryptocurrency Customer Support Specialist who is skilled in meeting the needs of cryptocurrency customers, including answering inquiries about products and services and processing orders. The role involves investigating and resolving customer issues and complaints to ensure their satisfaction.
The ideal candidate for this position should have good knowledge of product and service details, maintain positive relationships with customers, and deliver excellent customer service through effective communication.
The internship program at Astra DAO is a 3-month evaluative unpaid opportunity, with potential return offers based on company requirements.
Responsibilities
Approach customers with a positive and empathetic demeanor.
Respond promptly to customer queries.
Engage with customers via different communication channels.
Address and resolve customer complaints effectively.
Have a deep understanding of our products to assist with inquiries.
Manage orders, forms, and various customer requests.
Maintain records of customer interactions, feedback, and complaints.
Collaborate with teammates as needed.
Provide input on optimizing customer service operations.
Supervise and support junior customer service staff.
Ensure customer satisfaction through professional support.
Assist with additional tasks related to the role, as assigned by Token Metrics.
Requirements
Proficiency in using CRM systems (Preferably Intercom).
Familiarity with community management tools like Telegram and Discord.
Customer-centric mindset with the ability to adapt to different customer needs.
Strong communication and presentation abilities.
Effective multitasking, prioritization, and time management skills.
About Astra DAO:
Astra DAO is an automated crypto asset allocator on the Ethereum blockchain, offering advanced investment strategies to retail investors. Their model provides benefits for index investors, creators, and token holders, making passive investing easier with Crypto Indices. Astra DAO aims to empower investors in the crypto market with competitive investment and trading opportunities compared to quantitative investment funds.
We are looking for a commercially driven and strategically minded leader to take ownership of Klein Labs’ global business growth and external partnerships. This role will cover several core business lines, including market-making services, OTC, treasury solutions, ventures, and fundraising coordination. You will work closely with the founding team to develop and execute global BD and fundraising strategies, expand and maintain relationships with projects, exchanges, funds, family offices, high-net-worth individuals, and other key ecosystem participants, and continuously drive business partnerships, capital introduction, and long-term strategic value creation. This role is ideal for someone with strong execution, mature business judgment, and a solid understanding of capital markets, who can thrive in a fast-paced, high-autonomy, crypto-native environment. Responsibilities Develop and execute business development, strategic partnership, and fundraising plans across Klein Labs’ business lines, driving revenue growth, partnership conversion, and capital introduction. Build and maintain long-term relationships with exchanges, projects, DAOs, market makers, funds, family offices, HNWIs, and other key ecosystem participants. Design and implement partnership models across market-making, OTC, treasury, ventures, and fund-related business lines to improve conversion efficiency and long-term value creation. Support institutional fundraising and LP relationship management, including investor outreach, investor communication, due diligence coordination, subscription processes, and capital onboarding. Clearly communicate Klein Labs’ business model, fund strategy, return profile, risk framework, and differentiated strengths to external partners and investors, building trust and improving conversion. Manage and continuously optimize external materials, including company introductions, business decks, fundraising decks, one-pagers, FAQs, DDQs, and investor update materials, ensuring professionalism and consistency in external messaging. Represent Klein Labs in key business negotiations, industry events, important external meetings, and strategic partnership discussions. Work cross-functionally with management, research, trading, legal, and operations teams to drive partnership execution, fundraising progress, and long-term relationship management. Support the expansion and management of the global BD team as the business grows, including KPI setting and performance culture development. Requirements 3+ years of experience in business development, strategic partnerships, institutional fundraising, investor relations, sales, or related functions, with prior crypto industry experience preferred. A clear and verifiable track record in driving business growth, partnership conversion, or fundraising outcomes, with the ability to independently move initiatives forward. Strong understanding of the Web3 ecosystem, crypto market structure, token economics, and strategic partnership dynamics. Familiarity with how to engage and build trust with projects, exchanges, funds, family offices, HNWIs, institutional investors, and crypto-native LPs. Strong communication, relationship-building, material preparation, and process management skills, with the ability to coordinate across multiple stakeholders in complex situations. Highly execution-oriented, results-driven, and capable of building systems and processes in a fast-paced, high-ownership environment. Professional working proficiency in English. Candidates based in Singapore or Dubai are strongly preferred. Existing relationships with institutions, family offices, HNWIs, crypto-native LPs, exchanges, or project teams are a strong plus. Experience in liquidity management, trading services, funds, asset management, primary markets, or related market structure is also preferred. What We Offer A key role with direct exposure to Klein Labs’ core business growth, strategic partnerships, and capital network development. Close collaboration with the founding team and senior leadership, with direct involvement in shaping business direction, fundraising strategy, and external positioning. Competitive compensation, performance-based incentives, and long-term upside. Direct access to high-quality deal flow, institutional relationships, and primary market opportunities. Deep involvement across CEX, DEX, and both on-chain and off-chain collaboration ecosystems. A highly flexible, low-hierarchy, and deeply crypto-native working environment.
I’m looking for recommendations or to connect directly with a marketing team / agency that genuinely understands the Forex trading space — especially community-led growth.
I run many public XAUUSD signals Telegram channel that has grown organically to 12,000+ members over the years (since 2020). No ads, no clickbait, no fake screenshots. The channel is completely free and will stay that way because the core idea has always been transparency and live testing rather than selling promises.
A few things about the community:
• Signals focused only on FX & XAUUSD
• Consistent average accuracy around ~78%
• Clear risk management & lot sizing shared with every setup
• Priority is always capital protection, not overtrading
• Everything is public so anyone can track performance in real time for as long as they want
The growth so far has been word-of-mouth and organic, but now I want to scale this community responsibly and reach 100,000+ free members this year without turning it into a hype machine.
I’m not looking for generic social media marketers. I’m specifically interested in people/agencies who:
• Understand traders, not just traffic
• Can grow communities ethically and sustainably
• Know how to position transparency as a strength (not fake luxury marketing)
• Have experience with Telegram / Instagram / Reddit / Trading communities
If you’re a marketer in this niche, or you’ve worked with someone solid before, I’d really appreciate guidance, referrals, or a conversation.
We are looking for a Support Agent to join our team at EasyBit. The ideal candidate should have a strong understanding of cryptocurrency and blockchain fundamentals, along with excellent communication skills in both English and Russian. In this role, you will be responsible for monitoring support systems, responding to client inquiries, resolving issues related to orders via our internal dashboard, and escalating complex cases to the appropriate team when necessary. We are particularly interested in candidates with prior experience in customer support or the crypto industry, as this will be considered a strong advantage, proficiency in additional languages (such as Russian) will also be considered an advantage.. If you are proactive, detail-oriented, and comfortable working in a fast-paced environment, we would love to hear from you.
Just as the job description say's, you will work as a social media manager, and help me meet daily target's without fail. You must show your willingness to work
Growth Manager Why work at Higgsfield AI? 🧩 Higgsfield AI is one of the fastest-growing GenAI startups in the world — top-1 globally by growth, #1 Video AI in the U.S. Our users already include Elon Musk, Madonna, Snoop Dogg, and Will Smith. In just 8 weeks we shipped 12 releases, reached 11M users and generated over 1.2B social impressions. We just raised $50M Series A to scale even faster. This is your chance to join early — when the team is still small but strong — and make your mark on the next GenAI decacorn. What Growth Means at Higgsfield At Higgsfield, growth is about distribution and revenue, not branding or theory. A Growth Manager here is a high-agency operator who: Finds and unlocks scalable distribution channels Moves fast with imperfect data Automates anything repeatable Negotiates deals that compound over time Takes full ownership of outcomes This is a hands-on execution role. You will build, test, break, fix, and scale. What You Will Do Creator & Partner Growth Source, evaluate, and onboard creators who can drive high-quality users Build and negotiate creator partnerships (affiliate, revenue share, performance-based deals) Run creator campaigns end-to-end: outreach → deal → launch → optimization Build long-term relationships with creators, not one-off placements
Prioritize volume with intent — not spam Important: You are not managing Higgsfield’s own YouTube or social channels. Your job is growth through external creators and their audiences. YouTube Growth (Primary Focus) Own YouTube as a distribution channel through creator collaborations Drive traffic and usage via creator-generated content Measure success by output and impact, not vanity metrics Primary KPI: Number of new unique creator videos generated per month Analytics & Decision-Making Build simple but effective models in Excel / Google Sheets Estimate traffic, conversions, and revenue impact Decide which creators, formats, and deals to scale or cut Turn messy, incomplete data into clear execution decisions Automation & Scale Automate creator discovery, outreach, tracking, and reporting. Build lightweight systems using tools like Sheets, Zapier, Apify, Instantly, CRMs, APIs, or scripts. Reduce manual work and increase throughput. Execution & Experimentation Run fast experiments across platforms (YouTube, TikTok, Instagram, X). Test formats, incentives, and deal structures. Learn quickly and iterate. There is no separation between “creative” and “technical.” One person owns the full cycle. Who We’re Looking For We’re looking for smart, high-energy— not perfect resumes. You should have: Strong English (spoken and written) Strong communication and persuasion skills Comfort working with numbers, spreadsheets, and assumptions Ability to work independently without hand-holding High agency, ownership mindset, and bias toward action Emotional intelligence and confidence in negotiations Willingness to operate in a fast-paced, high-intensity environment Russian is required. English is required. Backgrounds that often do well: Growth, partnerships, or business development Sales or performance-driven marketing Early startup operators or founders Engineering or computer science backgrounds Consulting, analytics, or finance with strong execution bias A technical background is a plus, not a requirement. Level & Compensation - All hires join formally at a junior level, regardless of prior experience - Starting compensation is competitive and paid in USD - Exceptional candidates with standout B2C or founding-level growth experience may be considered individually Onboarding & Expectations Onboarding lasts ~1 week You receive a playbook and immediate ownership Very little babysitting — autonomy is expected From week two, you are expected to operate independently This role requires high energy, fast thinking, and resilience. Work Format On-site only (Almaty office) No remote or hybrid setup Full immersion into the team and product is essential
This Role Is NOT a Fit If You: Prefer strategy over execution Avoid spreadsheets, metrics, or accountability Need detailed step-by-step instructions Are uncomfortable negotiating or pushing back Expect predictable hours or a 9–5 schedule Prefer low-intensity environments Working Hours This is a high-intensity role with a non-standard schedule. Workdays: Monday–Saturday (6 days per week) The working day is aligned with global creators and partners and includes late hours - from 2 pm till 2 am Almaty time. Expect a high workload and a fast execution pace This role is best suited for candidates who: Are comfortable working evenings and nights Can sustain focus in a high-output environment Are motivated by speed, ownership, and impact rather than fixed hours This is not a 9–5 role, and the schedule should be considered carefully before applying. Relocation & Office Setup This is a fully on-site role based in Almaty, Kazakhstan. Remote or hybrid work is not available Candidates must be willing to relocate and work from the office full-time The company provides relocation support, including: Assistance with travel to Almaty Support during the initial relocation period Help with legal and administrative setup as needed Relocation is considered an integral part of the role, as close in-office collaboration is essential for speed, learning, and impact. What We Offer Full-time role. Please note: we will not consider candidates planning to combine this role with other jobs. On-site role in Almaty office. Long-term growth opportunity — we are looking for candidates interested in learning, growing, and building with the team. A minimum 1.5+ year commitment is expected. Salary discussed during the interview process, paid in USD Application deadline: ASAP Steps: Submit an application form and attach your CV Zoom interview with a Hire5 Recruiter Practical home task Zoom interview with the founder Get hired 🎉