As one of the world’s top 10 digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.
We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?
What you will be doing
Conduct regular evaluations of customer interactions (live chat and emails) to access agent performance, identify areas of improvement as well as provide feedback and coaching.
Conduct root cause analysis of quality issues and customer complaints to identify systemic problems and develop action plans for improvement.
Create strategies to improve the agents’ KPI.
Monitor customer service performance on the agents and team level.
Create reports that reflect support performance.
Identifying and resolving workflow and production issues.
Creating training materials and provide the necessary training to the team members to improve the overall performance.
Initiate calibration sessions within the operation, training and product teams to establish process, define quality standards, ensure consistency/fairness, refine and refocus training.
Assist in modifying the current SOP and macros from time to time.
What we are looking for
Minimum 1-2 years of experiences in Quality Assurance Role (preferable who has experience
in crypto or fintech industry).
Able to work independently and discipline as this would be a remote working role.
Preferable who can start immediately.
Minimum posses Diploma in any field.
Must be able to speaks in Mandarin and English.
Excellent communication skills, both verbal and written.
Highly motivated and detailed-oriented individual to join our team as QA Specialist.
Strong analytical skills with the ability to analyse data.
Detailed-oriented with a strong multi-task and prioritize effectively
A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world.
Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values.
Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency.
Just as the job description say's, you will work as a social media manager, and help me meet daily target's without fail. You must show your willingness to work
Growth Manager Why work at Higgsfield AI? 🧩 Higgsfield AI is one of the fastest-growing GenAI startups in the world — top-1 globally by growth, #1 Video AI in the U.S. Our users already include Elon Musk, Madonna, Snoop Dogg, and Will Smith. In just 8 weeks we shipped 12 releases, reached 11M users and generated over 1.2B social impressions. We just raised $50M Series A to scale even faster. This is your chance to join early — when the team is still small but strong — and make your mark on the next GenAI decacorn. What Growth Means at Higgsfield At Higgsfield, growth is about distribution and revenue, not branding or theory. A Growth Manager here is a high-agency operator who: Finds and unlocks scalable distribution channels Moves fast with imperfect data Automates anything repeatable Negotiates deals that compound over time Takes full ownership of outcomes This is a hands-on execution role. You will build, test, break, fix, and scale. What You Will Do Creator & Partner Growth Source, evaluate, and onboard creators who can drive high-quality users Build and negotiate creator partnerships (affiliate, revenue share, performance-based deals) Run creator campaigns end-to-end: outreach → deal → launch → optimization Build long-term relationships with creators, not one-off placements
Prioritize volume with intent — not spam Important: You are not managing Higgsfield’s own YouTube or social channels. Your job is growth through external creators and their audiences. YouTube Growth (Primary Focus) Own YouTube as a distribution channel through creator collaborations Drive traffic and usage via creator-generated content Measure success by output and impact, not vanity metrics Primary KPI: Number of new unique creator videos generated per month Analytics & Decision-Making Build simple but effective models in Excel / Google Sheets Estimate traffic, conversions, and revenue impact Decide which creators, formats, and deals to scale or cut Turn messy, incomplete data into clear execution decisions Automation & Scale Automate creator discovery, outreach, tracking, and reporting. Build lightweight systems using tools like Sheets, Zapier, Apify, Instantly, CRMs, APIs, or scripts. Reduce manual work and increase throughput. Execution & Experimentation Run fast experiments across platforms (YouTube, TikTok, Instagram, X). Test formats, incentives, and deal structures. Learn quickly and iterate. There is no separation between “creative” and “technical.” One person owns the full cycle. Who We’re Looking For We’re looking for smart, high-energy— not perfect resumes. You should have: Strong English (spoken and written) Strong communication and persuasion skills Comfort working with numbers, spreadsheets, and assumptions Ability to work independently without hand-holding High agency, ownership mindset, and bias toward action Emotional intelligence and confidence in negotiations Willingness to operate in a fast-paced, high-intensity environment Russian is required. English is required. Backgrounds that often do well: Growth, partnerships, or business development Sales or performance-driven marketing Early startup operators or founders Engineering or computer science backgrounds Consulting, analytics, or finance with strong execution bias A technical background is a plus, not a requirement. Level & Compensation - All hires join formally at a junior level, regardless of prior experience - Starting compensation is competitive and paid in USD - Exceptional candidates with standout B2C or founding-level growth experience may be considered individually Onboarding & Expectations Onboarding lasts ~1 week You receive a playbook and immediate ownership Very little babysitting — autonomy is expected From week two, you are expected to operate independently This role requires high energy, fast thinking, and resilience. Work Format On-site only (Almaty office) No remote or hybrid setup Full immersion into the team and product is essential
This Role Is NOT a Fit If You: Prefer strategy over execution Avoid spreadsheets, metrics, or accountability Need detailed step-by-step instructions Are uncomfortable negotiating or pushing back Expect predictable hours or a 9–5 schedule Prefer low-intensity environments Working Hours This is a high-intensity role with a non-standard schedule. Workdays: Monday–Saturday (6 days per week) The working day is aligned with global creators and partners and includes late hours - from 2 pm till 2 am Almaty time. Expect a high workload and a fast execution pace This role is best suited for candidates who: Are comfortable working evenings and nights Can sustain focus in a high-output environment Are motivated by speed, ownership, and impact rather than fixed hours This is not a 9–5 role, and the schedule should be considered carefully before applying. Relocation & Office Setup This is a fully on-site role based in Almaty, Kazakhstan. Remote or hybrid work is not available Candidates must be willing to relocate and work from the office full-time The company provides relocation support, including: Assistance with travel to Almaty Support during the initial relocation period Help with legal and administrative setup as needed Relocation is considered an integral part of the role, as close in-office collaboration is essential for speed, learning, and impact. What We Offer Full-time role. Please note: we will not consider candidates planning to combine this role with other jobs. On-site role in Almaty office. Long-term growth opportunity — we are looking for candidates interested in learning, growing, and building with the team. A minimum 1.5+ year commitment is expected. Salary discussed during the interview process, paid in USD Application deadline: ASAP Steps: Submit an application form and attach your CV Zoom interview with a Hire5 Recruiter Practical home task Zoom interview with the founder Get hired 🎉
We're seeking someone currently based in Mexico | Chile | Colombia. We have multiple openings. Details will be shared via chat. Applications should include a LinkedIn profile. It's a long-term opportunity, expected to last over a year.
About Us We are a boutique, Asia-based Web3 marketing agency working with early-stage and growth-stage crypto projects across DeFi, infrastructure, consumer apps, and gaming. Our team has executed campaigns with leading L1/L2 ecosystems, DeFi protocols, and community-driven projects. We focus on narrative design, community activation, cross-market growth, and delivering impactful results for clients in Asia and globally. We are now expanding our BD and Community Ops teams. The Role : Business Development Manager (75k-150k) We’re looking for an energetic, relationship-driven BD Manager to help us expand our client base across Asia, Europe, and emerging markets. You will represent the agency, identify growth opportunities, and build long-term relationships with founders, marketing teams, and communities. Responsibilities Identify and reach out to potential clients across DeFi, L1/L2, GameFi, infrastructure, and consumer crypto. Manage inbound leads and maintain ongoing partner relationships. Develop proposals for marketing, community growth, content strategy, and campaign execution. Attend virtual and in-person events; represent the agency in AMAs, panels, or client calls. Create collaboration opportunities with ecosystems, media outlets, KOL networks, and community groups. Work closely with internal teams (content, community, strategy) to align solutions with client needs. Requirements 1–3 years of BD, partnerships, or client-facing experience (Web3 preferred). Strong communication and negotiation skills. Understanding of crypto communities, social platforms, and narrative-driven marketing. Comfortable working in a fast-paced, global, remote environment. English required; Asian language fluency is a strong plus. Familiarity with Southeast Asia Web3 projects, with strong relationships with project teams preferred. Bonus Experience in a Web3 agency, marketing firm, or KOL network. Existing network of founders, CMOs, or BD leads within crypto. Familiarity with China/SEA/India/Korea/Japan market dynamics.
About the Company: Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeOperation Manager (Crypto) to join our team. About the Role: We are looking for an Operations Manager to join the Bitcastle team. In this role, you will design, implement, and maintain efficient operational frameworks for our cryptocurrency trading platform. You will optimize existing operations processes, manage daily platform activities, ensure compliance with regulatory requirements, and support the smooth functioning of overall operations. Design, implement, and maintain an efficient and effective operational framework for the crypto platform Optimize existing operations processes to improve operational efficiency Conduct data analysis and forecasting to support operational decisions Manage platform transactions and daily activities, working closely with finance and customer support teams Conduct client due diligence and screenings, and oversee KYC tools and processes Ensure adherence to legal and compliance requirements, including coordination and communication with internal and external auditors and stakeholders as appropriate Requirements: At least 1 year of operations experience in crypto exchanges trading platforms (relevant experience in tech platforms will also be considered) Knowledge and expertise in KYC and AML regulations Strong analytical skills and high attention to detail Preferred Qualification: Deep knowledge and interest in Crypto (knowledge of crypto or blockchain is an advantage) Japanese Language (good to have) Experience as an Operations Manager or in a senior operations role