Customer Success Manager
North West River, Canada +1
Full time
Office
Compensation is not specified
Role
Customer Success Manager
Description
BitGo is a prominent infrastructure provider of digital asset solutions, offering various services such as custody, wallets, staking, trading, financing, and settlement from regulated cold storage. Established in 2013, our primary focus has been to facilitate secure navigation of the digital asset space for our clients. With a global reach and multiple Trust companies, BitGo caters to numerous institutions, including leading brands, exchanges, and platforms in the industry, as well as millions of retail investors globally. Serving as the operational foundation of the digital economy, BitGo plays a key role in handling a substantial portion of Bitcoin network transactions. It stands as the largest independent digital asset custodian and staking provider worldwide.
Our team of Customer Success Managers collaborates closely with institutional clients and partners, providing top-tier service to help identify their business needs and ensure optimal usage of BitGo products. We are currently seeking a Customer Success Manager based in Singapore to build strong client relationships across the APAC region.
Responsibilities:
- Facilitate the onboarding process for new customers, ensuring a seamless transition and comprehension of our suite of products and services.
- Manage Relationships: Establish and maintain enduring relationships with clients, serving as their primary contact point.
- Support: Deliver timely and efficient support to address customer inquiries, issues, and requests, with timely escalations for swift resolution.
- Product Education: Educate customers about the features and capabilities of our products and services to help them maximize utility and achieve their objectives.
- Customer Feedback: Gather and communicate customer feedback to internal teams to drive product development, enhance marketing strategies, and improve overall customer experience.
Skills & Experience:
- Minimum of 3+ years in client-facing roles within the technology or finance sectors.
- Eagerness to learn, coupled with a strong curiosity to understand complex systems.
- Proficiency in English and Mandarin languages.
- Passion for championing customer needs with empathy and acting as their advocate.
- Entrepreneurial mindset with a strong sense of ownership and accountability in delivering results.
- Proficiency in managing conflicting priorities and strong problem-solving skills.
- Excellent written and verbal communication abilities.
- Preferred experience in the cryptocurrency trading and custody space.
Why Join BitGo?
Disrupting an industry demands vision, innovation, technical expertise, dedication, drive for delivery, collaboration, and execution. Become part of a team of exceptional individuals who strive for excellence and embody our core values of ownership, craftsmanship, and transparent communication. We seek new team members who bring innovative thinking, problem-solving skills, and a willingness to take risks to revolutionize the global financial markets.
Consider a career at BitGo for:
- Competitive base salary, bonuses, and stock options.
- Comprehensive health insurance coverage for employees, partners, and dependents.
- Paid parental leave and vacation time.
- Complimentary custom meals and snacks.
- Tailored computer equipment and workplace furniture.
- Dynamic colleagues and an inspiring startup atmosphere.
The current trajectory of cryptocurrencies is one of the most groundbreaking transformations in the financial services sector. Join BitGo and be able to look back proudly, knowing you were part of the team that reshaped investing.
Skills Required
BitGo
Website
www.bitgo.comCompany size
Not specified
Location
United States
Description
Not specified
White Bridge LTD
Junior Crypto Analyst & Trader (Remote, Training Included)
Bruges, Belgium +9
Bruges, Belgium +9
Part time
Remote
WhiteBridge-Ltd is a young and rapidly developing company working in the field of digital markets and analytics.
We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.
We are currently looking for a Junior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.
Your Responsibilities:
Execution and support of trading operations on digital markets.
Tracking asset dynamics and market trends.
Maintaining internal records on transactions and statistics.
Analyzing market data, news, and charts for decision-making.
Work with analytical tools and participate in discussions with a team of traders.
The gradual formation and improvement of your own trading strategy.
What We Offer:
Working for a young and growing international company.
Remote format — you can work from anywhere in the world.
Flexible schedule — up to 20 hours per week, it is convenient to combine with study or main activity.
Learning from scratch — all processes and trading tools are mastered with a mentor.
The opportunity for professional growth and transition to more advanced levels.
Ideal Candidate:
He is interested in digital assets and trading processes.
He is attentive to details and is able to analyze data.
He learns quickly and is ready to act in a dynamic environment.
Knows how to work independently and in a team.
Trading experience is not required — the desire to develop is important.
We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.
We are currently looking for a Junior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.
Your Responsibilities:
Execution and support of trading operations on digital markets.
Tracking asset dynamics and market trends.
Maintaining internal records on transactions and statistics.
Analyzing market data, news, and charts for decision-making.
Work with analytical tools and participate in discussions with a team of traders.
The gradual formation and improvement of your own trading strategy.
What We Offer:
Working for a young and growing international company.
Remote format — you can work from anywhere in the world.
Flexible schedule — up to 20 hours per week, it is convenient to combine with study or main activity.
Learning from scratch — all processes and trading tools are mastered with a mentor.
The opportunity for professional growth and transition to more advanced levels.
Ideal Candidate:
He is interested in digital assets and trading processes.
He is attentive to details and is able to analyze data.
He learns quickly and is ready to act in a dynamic environment.
Knows how to work independently and in a team.
Trading experience is not required — the desire to develop is important.
Payment in Crypto
Ali Ahmad
Graphic Designer for Web & Mobile Projects
Part time
Remote
We are lookang for a talented and creative graphic designer to work on various digital design project including web banners social medai posts product mockups and UI/UX layouts
Payment in Crypto
George I
Game Studio Hiring: Full-Stack, Mobile & 3D Web Developers
Part time
Remote
About Us
We are an established game studio developing HeroWarrior, a Unity-based web battle game that has been in active development for three years. Our project is supported by GameWorld (Netherlands) and we're currently preparing for version 2.0 with an expanded development team.
Following strategic restructuring in 2022, we're now building a distributed team across Europe and seeking talented developers to join our long-term project.
Open Positions
We are actively recruiting for the following roles:
UI/UX Designer
Specialization in gaming interface design
Experience with Unity UI systems preferred
Full-Stack Developers
Backend and frontend development for web platform
Experience with game-related web services preferred
Mobile Developers
Native mobile app development
Cross-platform experience valued
Unity Developers
Gameplay mechanics implementation
3+ years Unity experience required
3D Web Developers
WebGL and Three.js expertise
Browser-based 3D rendering experience
hat We Offer
Project Commitment: We're seeking long-term partnerships, not short-term contractors. This is an opportunity to grow with an established project backed by industry partners.
Compensation Structure:
Flexible payment options: hourly rates, monthly retainers, or milestone-based compensation
Rates negotiable based on experience and role
Initial evaluation period followed by standard employment terms
Work Environment:
Remote-friendly distributed team
Collaborative development process
Opportunity to work on a commercially-backed game project
Application Requirements
Please submit the following:
Portfolio/Resume - Detailed work history and relevant projects
Rate Expectations - Your preferred compensation structure and rates
Code Samples - GitHub repository, portfolio links, or previous work examples
Availability - Expected start date and commitment level
Evaluation Process Acknowledgment - Confirmation of willingness to complete a brief technical assessment
Ideal Candidates
Demonstrated passion for game development
Strong technical skills in relevant technologies
Experience working on long-term projects
Collaborative mindset and professional communication
Interest in building innovative gaming experiences
Next Steps
We are moving quickly to fill these positions. Qualified candidates will be contacted within one week for initial discussions and technical evaluation.
To apply, please send your complete application materials to vlad@gameworldcompany.com
We are an established game studio developing HeroWarrior, a Unity-based web battle game that has been in active development for three years. Our project is supported by GameWorld (Netherlands) and we're currently preparing for version 2.0 with an expanded development team.
Following strategic restructuring in 2022, we're now building a distributed team across Europe and seeking talented developers to join our long-term project.
Open Positions
We are actively recruiting for the following roles:
UI/UX Designer
Specialization in gaming interface design
Experience with Unity UI systems preferred
Full-Stack Developers
Backend and frontend development for web platform
Experience with game-related web services preferred
Mobile Developers
Native mobile app development
Cross-platform experience valued
Unity Developers
Gameplay mechanics implementation
3+ years Unity experience required
3D Web Developers
WebGL and Three.js expertise
Browser-based 3D rendering experience
hat We Offer
Project Commitment: We're seeking long-term partnerships, not short-term contractors. This is an opportunity to grow with an established project backed by industry partners.
Compensation Structure:
Flexible payment options: hourly rates, monthly retainers, or milestone-based compensation
Rates negotiable based on experience and role
Initial evaluation period followed by standard employment terms
Work Environment:
Remote-friendly distributed team
Collaborative development process
Opportunity to work on a commercially-backed game project
Application Requirements
Please submit the following:
Portfolio/Resume - Detailed work history and relevant projects
Rate Expectations - Your preferred compensation structure and rates
Code Samples - GitHub repository, portfolio links, or previous work examples
Availability - Expected start date and commitment level
Evaluation Process Acknowledgment - Confirmation of willingness to complete a brief technical assessment
Ideal Candidates
Demonstrated passion for game development
Strong technical skills in relevant technologies
Experience working on long-term projects
Collaborative mindset and professional communication
Interest in building innovative gaming experiences
Next Steps
We are moving quickly to fill these positions. Qualified candidates will be contacted within one week for initial discussions and technical evaluation.
To apply, please send your complete application materials to vlad@gameworldcompany.com
Payment in Crypto
VaultChain
Assistant in Financial Technology and Trading Strategies (with Training)
Berlin, Germany
Berlin, Germany
Part time
Remote
Description
We are offering an opportunity to join our team and learn about cross-market trading strategies, focusing on identifying price differences of assets across multiple platforms. This role provides hands-on experience in financial technology, data analysis, and trading support.
As part of this position, you will:
Gain practical knowledge of market analysis and trading workflows
Learn how to recognize and evaluate opportunities across different platforms
Develop your skills in risk management and decision-making
Work with a mentor who will guide you step by step through the learning process
What we provide:
Comprehensive training program designed for beginners
Ongoing mentorship and professional support
Flexible schedule (approx. 1 hour a day required for study and practice)
Remote work setup with the possibility to grow into a larger role over time
This is a part-time, entry-level opportunity suitable for candidates with little or no prior experience. What matters most is your willingness to learn and apply new knowledge in practice.
Compensation: Competitive monthly pay structure with opportunities for progression as skills develop
We are offering an opportunity to join our team and learn about cross-market trading strategies, focusing on identifying price differences of assets across multiple platforms. This role provides hands-on experience in financial technology, data analysis, and trading support.
As part of this position, you will:
Gain practical knowledge of market analysis and trading workflows
Learn how to recognize and evaluate opportunities across different platforms
Develop your skills in risk management and decision-making
Work with a mentor who will guide you step by step through the learning process
What we provide:
Comprehensive training program designed for beginners
Ongoing mentorship and professional support
Flexible schedule (approx. 1 hour a day required for study and practice)
Remote work setup with the possibility to grow into a larger role over time
This is a part-time, entry-level opportunity suitable for candidates with little or no prior experience. What matters most is your willingness to learn and apply new knowledge in practice.
Compensation: Competitive monthly pay structure with opportunities for progression as skills develop
Сrypto.com
Incident Response Engineer
United Arab Emirates
United Arab Emirates
Full time
Hybrid
As a valued member of the ETMSA team at [Company], you will play a pivotal role in handling cybersecurity threats and incidents across their entire lifecycle. This includes preparing for incidents, identifying and containing them, eradicating threats, facilitating recovery, and conducting post-incident reviews. You will collaborate closely with a diverse team of incident responders worldwide.
Your responsibilities will involve utilizing your expertise in cyber defense, digital forensics, log analysis, and intrusion analysis to address security incidents affecting our endpoints, network, and cloud infrastructure. Your primary focus will be on implementing prevention, detection, response, and remediation measures, utilizing technologies such as Next-Generation Firewalls (NGFW), Endpoint Detection and Response (EDR), Intrusion Detection/Prevention Systems (IDS/IPS), and Data Loss Prevention (DLP), among others.
Furthermore, you will demonstrate exceptional collaboration and communication skills to work effectively with stakeholders in multicultural and global settings.
Key Responsibilities
Collaborate with the Director throughout all stages of the incident response lifecycle.
Contribute to various incident prevention projects to enhance the overall security posture.
Preparation:
Understand various regulatory and compliance requirements related to incident reporting timelines and escalation procedures.
Participate in self-assessment exercises, such as Tabletop Exercises and Attack Simulations, to ensure operational effectiveness.
Develop incident response documentation aligned with regulatory guidelines.
Assess the readiness of incident response processes across people, procedures, and technologies.
Detection & Analysis:
Respond to cybersecurity incidents escalated from different sources including the 24/7 SOC team.
Manage cybersecurity incidents in compliance with local regulations.
Evaluate the risks, impact, and scope of security threats.
Conduct detailed incident analysis leveraging various data sources.
Containment, Eradication, and Recovery:
Provide guidance to stakeholders to contain and eliminate security threats.
Take part in root cause analysis using forensic tools to identify sources of compromise.
Document and present investigative findings, especially for high-profile incidents.
Post-Incident Activities:
Conduct post-incident reviews with stakeholders.
Oversee follow-up actions and document incidents in the management system.
Requirements
Minimum 5 years of experience in the Cyber Security field.
Proficient in technical and analytical skills.
Knowledgeable about cybersecurity incident response processes.
Familiarity with AI tools for automating security tasks.
Hands-on experience in incident response activities.
Strong scripting abilities in Bash, PowerShell, Python, Go, etc.
Experience with cybersecurity tools like NGFW, EDR, IDS/IPS, SIEM, and others.
Understanding of MITRE ATT&CK Framework and Cyber Kill Chain.
Enthusiastic about exploring new technologies and enhancing team capabilities.
Security certifications (e.g., AWS, CISSP, GCIH, etc.) are a plus.
Familiarity with regulatory standards like GDPR, MAS, and PSD2 is advantageous.
Preferred
A quick learner with a proactive attitude.
Strong team player willing to collaborate effectively.
Eager to learn and willing to invest extra effort.
Demonstrate ownership, accountability, and urgency in managing incidents.
Capable of handling senior stakeholders and incident management with confidence.
Possess a blend of technical and business acumen for making critical decisions.
Note: AI tools may be utilized to assess your application against job requirements to support recruitment review processes. These tools enhance but do not replace human judgment in hiring decisions. For more information on data processing, feel free to reach out.
Your responsibilities will involve utilizing your expertise in cyber defense, digital forensics, log analysis, and intrusion analysis to address security incidents affecting our endpoints, network, and cloud infrastructure. Your primary focus will be on implementing prevention, detection, response, and remediation measures, utilizing technologies such as Next-Generation Firewalls (NGFW), Endpoint Detection and Response (EDR), Intrusion Detection/Prevention Systems (IDS/IPS), and Data Loss Prevention (DLP), among others.
Furthermore, you will demonstrate exceptional collaboration and communication skills to work effectively with stakeholders in multicultural and global settings.
Key Responsibilities
Collaborate with the Director throughout all stages of the incident response lifecycle.
Contribute to various incident prevention projects to enhance the overall security posture.
Preparation:
Understand various regulatory and compliance requirements related to incident reporting timelines and escalation procedures.
Participate in self-assessment exercises, such as Tabletop Exercises and Attack Simulations, to ensure operational effectiveness.
Develop incident response documentation aligned with regulatory guidelines.
Assess the readiness of incident response processes across people, procedures, and technologies.
Detection & Analysis:
Respond to cybersecurity incidents escalated from different sources including the 24/7 SOC team.
Manage cybersecurity incidents in compliance with local regulations.
Evaluate the risks, impact, and scope of security threats.
Conduct detailed incident analysis leveraging various data sources.
Containment, Eradication, and Recovery:
Provide guidance to stakeholders to contain and eliminate security threats.
Take part in root cause analysis using forensic tools to identify sources of compromise.
Document and present investigative findings, especially for high-profile incidents.
Post-Incident Activities:
Conduct post-incident reviews with stakeholders.
Oversee follow-up actions and document incidents in the management system.
Requirements
Minimum 5 years of experience in the Cyber Security field.
Proficient in technical and analytical skills.
Knowledgeable about cybersecurity incident response processes.
Familiarity with AI tools for automating security tasks.
Hands-on experience in incident response activities.
Strong scripting abilities in Bash, PowerShell, Python, Go, etc.
Experience with cybersecurity tools like NGFW, EDR, IDS/IPS, SIEM, and others.
Understanding of MITRE ATT&CK Framework and Cyber Kill Chain.
Enthusiastic about exploring new technologies and enhancing team capabilities.
Security certifications (e.g., AWS, CISSP, GCIH, etc.) are a plus.
Familiarity with regulatory standards like GDPR, MAS, and PSD2 is advantageous.
Preferred
A quick learner with a proactive attitude.
Strong team player willing to collaborate effectively.
Eager to learn and willing to invest extra effort.
Demonstrate ownership, accountability, and urgency in managing incidents.
Capable of handling senior stakeholders and incident management with confidence.
Possess a blend of technical and business acumen for making critical decisions.
Note: AI tools may be utilized to assess your application against job requirements to support recruitment review processes. These tools enhance but do not replace human judgment in hiring decisions. For more information on data processing, feel free to reach out.