Customer Success Manager
Status
United States
Full time
Remote
Compensation is not specified
Role
Customer Success Manager
Description
About Toku
Toku is a prominent provider of compliance infrastructure tailored for cryptocurrency firms, allowing them to compensate their staff using tokens and stablecoins while complying with relevant tax laws on a global scale. The company serves a significant portion of crypto enterprises featured on Robinhood. Endorsed by leading investors, Toku is expanding rapidly to meet the increasing demand for compliance solutions amidst regulatory developments.
About the Role
Toku is seeking a Customer Success Manager dedicated to cultivating and sustaining strong relationships with clients. The primary objective is to ensure exceptional satisfaction among customers collaborating with Toku. This role entails resolving issues related to payroll, employment, token allocations, and immigration matters worldwide.
Customer Success Manager overlooks customer payroll and token grant management, necessitating previous experience in this domain either in-house or at a payroll provider. The position amalgamates foundational knowledge in payroll with customer care practices. The ideal candidate will focus on ensuring payroll precision and adherence to standards, serving as a reliable point of contact, and delivering superior service and assistance.
Responsibilities
- Establish trust with customers and their workforce to deliver an outstanding experience throughout their journey with Toku.
- Enhance operational efficiency and customer satisfaction through process enhancements and scaling operations.
- Manage customer relations comprehensively, from seamless onboarding to ongoing support tailored to individual client needs.
- Collaborate with various teams to address customer requirements promptly, improve services, and enhance overall customer experience.
- Proactively identify and mitigate challenges, ensuring customer needs are continuously met.
- Gather customer feedback and collaborate internally to enhance products and services.
- Participate in refining customer success strategies to boost engagement and long-term success.
- Build enduring customer relationships by being proactive, supportive, and genuinely invested in their success.
- Communicate effectively to ensure customers are informed and confident.
Minimum Qualifications
- Bachelor's degree in a relevant field or equivalent practical experience.
- 3+ years in a payroll role, either in-house or at an external provider.
- Proficiency in managing stakeholder relationships, conflict resolution, and strong communication skills.
- Customer-centric mindset and a genuine desire to support customer success.
- Strong problem-solving skills with a data-driven approach to decision-making.
- Proactive, self-motivated, and adept at working in a dynamic environment.
Benefits and Compensation
- Remote-first work environment
- Flexible working hours
- Competitive salary and equity package
- Apple laptop provided
Toku is committed to fostering a diverse and inclusive workforce, welcoming individuals from a wide range of backgrounds and experiences. The company promotes equal employment opportunities and encourages candidates of varied backgrounds to apply.
Skills Required
Toku
Website
www.toku.comCompany size
Not specified
Location
United States
Description
Not specified
Status
White Bridge LTD
Junior Crypto Analyst & Trader (Remote, Training Included)
Bruges, Belgium +9
Bruges, Belgium +9
Part time
Remote
WhiteBridge-Ltd is a young and rapidly developing company working in the field of digital markets and analytics.
We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.
We are currently looking for a Junior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.
Your Responsibilities:
Execution and support of trading operations on digital markets.
Tracking asset dynamics and market trends.
Maintaining internal records on transactions and statistics.
Analyzing market data, news, and charts for decision-making.
Work with analytical tools and participate in discussions with a team of traders.
The gradual formation and improvement of your own trading strategy.
What We Offer:
Working for a young and growing international company.
Remote format — you can work from anywhere in the world.
Flexible schedule — up to 20 hours per week, it is convenient to combine with study or main activity.
Learning from scratch — all processes and trading tools are mastered with a mentor.
The opportunity for professional growth and transition to more advanced levels.
Ideal Candidate:
He is interested in digital assets and trading processes.
He is attentive to details and is able to analyze data.
He learns quickly and is ready to act in a dynamic environment.
Knows how to work independently and in a team.
Trading experience is not required — the desire to develop is important.
We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.
We are currently looking for a Junior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.
Your Responsibilities:
Execution and support of trading operations on digital markets.
Tracking asset dynamics and market trends.
Maintaining internal records on transactions and statistics.
Analyzing market data, news, and charts for decision-making.
Work with analytical tools and participate in discussions with a team of traders.
The gradual formation and improvement of your own trading strategy.
What We Offer:
Working for a young and growing international company.
Remote format — you can work from anywhere in the world.
Flexible schedule — up to 20 hours per week, it is convenient to combine with study or main activity.
Learning from scratch — all processes and trading tools are mastered with a mentor.
The opportunity for professional growth and transition to more advanced levels.
Ideal Candidate:
He is interested in digital assets and trading processes.
He is attentive to details and is able to analyze data.
He learns quickly and is ready to act in a dynamic environment.
Knows how to work independently and in a team.
Trading experience is not required — the desire to develop is important.
Payment in Crypto
Ali Ahmad
Graphic Designer for Web & Mobile Projects
Part time
Remote
We are lookang for a talented and creative graphic designer to work on various digital design project including web banners social medai posts product mockups and UI/UX layouts
Payment in Crypto
George I
Game Studio Hiring: Full-Stack, Mobile & 3D Web Developers
Part time
Remote
About Us
We are an established game studio developing HeroWarrior, a Unity-based web battle game that has been in active development for three years. Our project is supported by GameWorld (Netherlands) and we're currently preparing for version 2.0 with an expanded development team.
Following strategic restructuring in 2022, we're now building a distributed team across Europe and seeking talented developers to join our long-term project.
Open Positions
We are actively recruiting for the following roles:
UI/UX Designer
Specialization in gaming interface design
Experience with Unity UI systems preferred
Full-Stack Developers
Backend and frontend development for web platform
Experience with game-related web services preferred
Mobile Developers
Native mobile app development
Cross-platform experience valued
Unity Developers
Gameplay mechanics implementation
3+ years Unity experience required
3D Web Developers
WebGL and Three.js expertise
Browser-based 3D rendering experience
hat We Offer
Project Commitment: We're seeking long-term partnerships, not short-term contractors. This is an opportunity to grow with an established project backed by industry partners.
Compensation Structure:
Flexible payment options: hourly rates, monthly retainers, or milestone-based compensation
Rates negotiable based on experience and role
Initial evaluation period followed by standard employment terms
Work Environment:
Remote-friendly distributed team
Collaborative development process
Opportunity to work on a commercially-backed game project
Application Requirements
Please submit the following:
Portfolio/Resume - Detailed work history and relevant projects
Rate Expectations - Your preferred compensation structure and rates
Code Samples - GitHub repository, portfolio links, or previous work examples
Availability - Expected start date and commitment level
Evaluation Process Acknowledgment - Confirmation of willingness to complete a brief technical assessment
Ideal Candidates
Demonstrated passion for game development
Strong technical skills in relevant technologies
Experience working on long-term projects
Collaborative mindset and professional communication
Interest in building innovative gaming experiences
Next Steps
We are moving quickly to fill these positions. Qualified candidates will be contacted within one week for initial discussions and technical evaluation.
To apply, please send your complete application materials to vlad@gameworldcompany.com
We are an established game studio developing HeroWarrior, a Unity-based web battle game that has been in active development for three years. Our project is supported by GameWorld (Netherlands) and we're currently preparing for version 2.0 with an expanded development team.
Following strategic restructuring in 2022, we're now building a distributed team across Europe and seeking talented developers to join our long-term project.
Open Positions
We are actively recruiting for the following roles:
UI/UX Designer
Specialization in gaming interface design
Experience with Unity UI systems preferred
Full-Stack Developers
Backend and frontend development for web platform
Experience with game-related web services preferred
Mobile Developers
Native mobile app development
Cross-platform experience valued
Unity Developers
Gameplay mechanics implementation
3+ years Unity experience required
3D Web Developers
WebGL and Three.js expertise
Browser-based 3D rendering experience
hat We Offer
Project Commitment: We're seeking long-term partnerships, not short-term contractors. This is an opportunity to grow with an established project backed by industry partners.
Compensation Structure:
Flexible payment options: hourly rates, monthly retainers, or milestone-based compensation
Rates negotiable based on experience and role
Initial evaluation period followed by standard employment terms
Work Environment:
Remote-friendly distributed team
Collaborative development process
Opportunity to work on a commercially-backed game project
Application Requirements
Please submit the following:
Portfolio/Resume - Detailed work history and relevant projects
Rate Expectations - Your preferred compensation structure and rates
Code Samples - GitHub repository, portfolio links, or previous work examples
Availability - Expected start date and commitment level
Evaluation Process Acknowledgment - Confirmation of willingness to complete a brief technical assessment
Ideal Candidates
Demonstrated passion for game development
Strong technical skills in relevant technologies
Experience working on long-term projects
Collaborative mindset and professional communication
Interest in building innovative gaming experiences
Next Steps
We are moving quickly to fill these positions. Qualified candidates will be contacted within one week for initial discussions and technical evaluation.
To apply, please send your complete application materials to vlad@gameworldcompany.com
Payment in Crypto
VaultChain
Assistant in Financial Technology and Trading Strategies (with Training)
Berlin, Germany
Berlin, Germany
Part time
Remote
Description
We are offering an opportunity to join our team and learn about cross-market trading strategies, focusing on identifying price differences of assets across multiple platforms. This role provides hands-on experience in financial technology, data analysis, and trading support.
As part of this position, you will:
Gain practical knowledge of market analysis and trading workflows
Learn how to recognize and evaluate opportunities across different platforms
Develop your skills in risk management and decision-making
Work with a mentor who will guide you step by step through the learning process
What we provide:
Comprehensive training program designed for beginners
Ongoing mentorship and professional support
Flexible schedule (approx. 1 hour a day required for study and practice)
Remote work setup with the possibility to grow into a larger role over time
This is a part-time, entry-level opportunity suitable for candidates with little or no prior experience. What matters most is your willingness to learn and apply new knowledge in practice.
Compensation: Competitive monthly pay structure with opportunities for progression as skills develop
We are offering an opportunity to join our team and learn about cross-market trading strategies, focusing on identifying price differences of assets across multiple platforms. This role provides hands-on experience in financial technology, data analysis, and trading support.
As part of this position, you will:
Gain practical knowledge of market analysis and trading workflows
Learn how to recognize and evaluate opportunities across different platforms
Develop your skills in risk management and decision-making
Work with a mentor who will guide you step by step through the learning process
What we provide:
Comprehensive training program designed for beginners
Ongoing mentorship and professional support
Flexible schedule (approx. 1 hour a day required for study and practice)
Remote work setup with the possibility to grow into a larger role over time
This is a part-time, entry-level opportunity suitable for candidates with little or no prior experience. What matters most is your willingness to learn and apply new knowledge in practice.
Compensation: Competitive monthly pay structure with opportunities for progression as skills develop
Nahclimited
Project Manager
Hong Kong
Hong Kong
Full time
Office
Our client, a prominent player in the AI platform sector, is seeking an individual to play a pivotal role in managing end-to-end projects within their enterprise-grade platform designed to blend human decision-making with intelligent automation. The platform unifies various communication channels, enabling organizations to seamlessly integrate AI with trust, context, and robust governance.
Duties:
Oversee the complete project lifecycle encompassing planning, coordinating, executing, tracking, and reporting.
Collaborate with enterprise customers to outline project scope, requirements, milestones, and expected outcomes.
Supervise complex implementation projects involving AI orchestration across diverse platforms like Slack, WhatsApp, Teams, web, and internal back-office systems.
Lead internal teams specializing in workflow development to meet client specifications utilizing no-code/low-code tools effectively.
Uphold project governance structures to ensure alignment and accountability among all stakeholders.
Requirements:
3 - 5 years of prior experience in project management, enterprise solution delivery, or SaaS implementation.
Demonstrated track record in successfully delivering IT, SaaS, automation, or AI/RPA-related projects.
Background in collaborating with notable enterprise clients, System Integrators, or partner ecosystems – preferably within regulated sectors like banking, insurance, or public services.
Proficient in communication, organization, and stakeholder management.
Familiarity with agile methodologies, project tracking tools (e.g., Jira, Notion), and enterprise architecture principles.
Bachelor’s degree in Business, Computer Science, Engineering, or related disciplines; certifications such as PMP or ScrumMaster are advantageous.
Excellent communication skills in English and Cantonese; Mandarin proficiency is an additional asset.
Duties:
Oversee the complete project lifecycle encompassing planning, coordinating, executing, tracking, and reporting.
Collaborate with enterprise customers to outline project scope, requirements, milestones, and expected outcomes.
Supervise complex implementation projects involving AI orchestration across diverse platforms like Slack, WhatsApp, Teams, web, and internal back-office systems.
Lead internal teams specializing in workflow development to meet client specifications utilizing no-code/low-code tools effectively.
Uphold project governance structures to ensure alignment and accountability among all stakeholders.
Requirements:
3 - 5 years of prior experience in project management, enterprise solution delivery, or SaaS implementation.
Demonstrated track record in successfully delivering IT, SaaS, automation, or AI/RPA-related projects.
Background in collaborating with notable enterprise clients, System Integrators, or partner ecosystems – preferably within regulated sectors like banking, insurance, or public services.
Proficient in communication, organization, and stakeholder management.
Familiarity with agile methodologies, project tracking tools (e.g., Jira, Notion), and enterprise architecture principles.
Bachelor’s degree in Business, Computer Science, Engineering, or related disciplines; certifications such as PMP or ScrumMaster are advantageous.
Excellent communication skills in English and Cantonese; Mandarin proficiency is an additional asset.