Customer Success Manager
Status
United States
Full time
Remote
Compensation is not specified
Role
Customer Success Manager
Description
About Toku
Toku is a prominent provider of compliance infrastructure tailored for cryptocurrency firms, allowing them to compensate their staff using tokens and stablecoins while complying with relevant tax laws on a global scale. The company serves a significant portion of crypto enterprises featured on Robinhood. Endorsed by leading investors, Toku is expanding rapidly to meet the increasing demand for compliance solutions amidst regulatory developments.
About the Role
Toku is seeking a Customer Success Manager dedicated to cultivating and sustaining strong relationships with clients. The primary objective is to ensure exceptional satisfaction among customers collaborating with Toku. This role entails resolving issues related to payroll, employment, token allocations, and immigration matters worldwide.
Customer Success Manager overlooks customer payroll and token grant management, necessitating previous experience in this domain either in-house or at a payroll provider. The position amalgamates foundational knowledge in payroll with customer care practices. The ideal candidate will focus on ensuring payroll precision and adherence to standards, serving as a reliable point of contact, and delivering superior service and assistance.
Responsibilities
- Establish trust with customers and their workforce to deliver an outstanding experience throughout their journey with Toku.
- Enhance operational efficiency and customer satisfaction through process enhancements and scaling operations.
- Manage customer relations comprehensively, from seamless onboarding to ongoing support tailored to individual client needs.
- Collaborate with various teams to address customer requirements promptly, improve services, and enhance overall customer experience.
- Proactively identify and mitigate challenges, ensuring customer needs are continuously met.
- Gather customer feedback and collaborate internally to enhance products and services.
- Participate in refining customer success strategies to boost engagement and long-term success.
- Build enduring customer relationships by being proactive, supportive, and genuinely invested in their success.
- Communicate effectively to ensure customers are informed and confident.
Minimum Qualifications
- Bachelor's degree in a relevant field or equivalent practical experience.
- 3+ years in a payroll role, either in-house or at an external provider.
- Proficiency in managing stakeholder relationships, conflict resolution, and strong communication skills.
- Customer-centric mindset and a genuine desire to support customer success.
- Strong problem-solving skills with a data-driven approach to decision-making.
- Proactive, self-motivated, and adept at working in a dynamic environment.
Benefits and Compensation
- Remote-first work environment
- Flexible working hours
- Competitive salary and equity package
- Apple laptop provided
Toku is committed to fostering a diverse and inclusive workforce, welcoming individuals from a wide range of backgrounds and experiences. The company promotes equal employment opportunities and encourages candidates of varied backgrounds to apply.
Skills Required
Toku
Website
www.toku.comCompany size
Not specified
Location
United States
Description
Not specified
Status
XanaNetworo
Crypto Outreach Hunter – High Commission (Remote)
Full time
Remote
XanaNetwork (@xananetwork) is hiring 5–8 outreach hunters. We just relaunched — same core team with a track record of multi-hundred-million caps and six-figure holder bases. Your job:• Send 300–600 high-quality cold DMs per day on Twitter (DexScreener, Pump.fun, new launches)• Get warm replies → we close Pay (performance-first):• $800–$1,200 USD monthly base• + $1,500–$4,000 bonus per signed client• Top hunters clear $8k–$15k+/mo on commission• Paid trial $100 flat — first 8 who hit 5+ warm replies get hired No experience needed — we’ll train hungry people. Apply → DM @mainnetmike on Twitter with:1. How many DMs you can send daily2. Why you want the role Hungry & coachable only.
Payment in Crypto
Peeter Luik
Software Developer
Part time
Remote
I’m actively looking for a native Russian speaker who can expertly conduct or participate in job interviews—especially those requiring strong communication, technical understanding, and professional presence. This person should feel at ease discussing software engineering, or related topics, while also being able to assess a candidate’s clarity, depth, and overall fit. If you’re a fluent Russian speaker with the confidence and experience to shine in a technical interview setting, I’d be excited to connect and explore the opportunity with you.
Payment in Crypto
Chandra Shekhar Patidar
Ethical hackering, Web security, bug Bounting+report
Rajanukunte, India
Rajanukunte, India
Part time
Remote
We are looking for a skilled Ethical Hacker who specializes in Web Security, Bug Bounties, and Report Writing. The ideal candidate will be proficient in IT and Networking concepts, with a passion for keeping web environments secure and free from vulnerabilities.
Responsibilities:
- Conducting ethical hacking activities to identify and exploit vulnerabilities in web applications and networks.
- Participating in bug bounty programs to discover and report security issues.
- Writing detailed reports documenting findings, recommended solutions, and mitigation strategies.
- Collaborating with developers and security experts to address identified vulnerabilities.
Required Skills:
- In-depth knowledge of IT and Networking principles.
- Proficiency in ethical hacking techniques and tools.
- Understanding of web security best practices.
- Strong communication and report writing skills.
- Ability to work independently and as part of a team.
If you have a strong background in IT and Networking, a keen interest in ethical hacking, and a desire to contribute to web security, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Conducting ethical hacking activities to identify and exploit vulnerabilities in web applications and networks.
- Participating in bug bounty programs to discover and report security issues.
- Writing detailed reports documenting findings, recommended solutions, and mitigation strategies.
- Collaborating with developers and security experts to address identified vulnerabilities.
Required Skills:
- In-depth knowledge of IT and Networking principles.
- Proficiency in ethical hacking techniques and tools.
- Understanding of web security best practices.
- Strong communication and report writing skills.
- Ability to work independently and as part of a team.
If you have a strong background in IT and Networking, a keen interest in ethical hacking, and a desire to contribute to web security, we encourage you to apply for this exciting opportunity.
Payment in Crypto
White Bridge LTD
Junior Crypto Analyst & Trader (Remote, Training Included)
Bruges, Belgium +9
Bruges, Belgium +9
Part time
Remote
WhiteBridge-Ltd is a young and rapidly developing company working in the field of digital markets and analytics.
We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.
We are currently looking for a Junior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.
Your Responsibilities:
Execution and support of trading operations on digital markets.
Tracking asset dynamics and market trends.
Maintaining internal records on transactions and statistics.
Analyzing market data, news, and charts for decision-making.
Work with analytical tools and participate in discussions with a team of traders.
The gradual formation and improvement of your own trading strategy.
What We Offer:
Working for a young and growing international company.
Remote format — you can work from anywhere in the world.
Flexible schedule — up to 20 hours per week, it is convenient to combine with study or main activity.
Learning from scratch — all processes and trading tools are mastered with a mentor.
The opportunity for professional growth and transition to more advanced levels.
Ideal Candidate:
He is interested in digital assets and trading processes.
He is attentive to details and is able to analyze data.
He learns quickly and is ready to act in a dynamic environment.
Knows how to work independently and in a team.
Trading experience is not required — the desire to develop is important.
We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.
We are currently looking for a Junior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.
Your Responsibilities:
Execution and support of trading operations on digital markets.
Tracking asset dynamics and market trends.
Maintaining internal records on transactions and statistics.
Analyzing market data, news, and charts for decision-making.
Work with analytical tools and participate in discussions with a team of traders.
The gradual formation and improvement of your own trading strategy.
What We Offer:
Working for a young and growing international company.
Remote format — you can work from anywhere in the world.
Flexible schedule — up to 20 hours per week, it is convenient to combine with study or main activity.
Learning from scratch — all processes and trading tools are mastered with a mentor.
The opportunity for professional growth and transition to more advanced levels.
Ideal Candidate:
He is interested in digital assets and trading processes.
He is attentive to details and is able to analyze data.
He learns quickly and is ready to act in a dynamic environment.
Knows how to work independently and in a team.
Trading experience is not required — the desire to develop is important.
Payment in Crypto
Ali Ahmad
Graphic Designer for Web & Mobile Projects
Part time
Remote
We are lookang for a talented and creative graphic designer to work on various digital design project including web banners social medai posts product mockups and UI/UX layouts
Payment in Crypto