Dev Relations Specialist
About Decentraland:
Decentraland is the pioneer fully decentralized, Ethereum blockchain-based virtual social world, owned and operated by its users. Its decentralized autonomous organization, digital currency, marketplace, and property system make it a distinctive ecosystem that is rapidly expanding. Creators continuously enrich the virtual world with various content using open source and proprietary tools. Users can engage in live events, explore, and interact through personalized avatars. What started as a revolutionary concept for digital real estate ownership has evolved into a vast, immersive metaverse where possibilities are boundless.
What we are seeking:
We are looking for a skilled individual to join the Decentraland team as a Developer Relations Specialist to provide key support to our creative community. The main focus of this position is to nurture relationships with artists, developers, and creators within Decentraland. This person will assist in overcoming technical obstacles, facilitate connections with internal product and development teams, and enhance project visibility through collaborative efforts with marketing and event teams. The ideal candidate will act as a bridge between the community and Decentraland's in-house teams to foster creativity, growth, and engagement.
The ideal individual should possess a solid technical background, excellent interpersonal skills, and a strong commitment to empowering creators in a virtual space. This role is essential in fostering a dynamic creator community that fuels innovation and engagement in Decentraland, supporting the platform's continued growth and relevance in the virtual world landscape.
Key Responsibilities - Community Support & Technical Advocacy:
- Act as the main point of contact for developers, artists, and creators, aiding in resolving technical issues on Decentraland's platform.
- Collaborate closely with internal product and development teams to address and resolve creator-reported concerns and requests.
- Simplify complex technical concepts into actionable tasks for product managers.
- Gather and convey feedback from the creator community to enhance product features and user experience.
- Capable of creating educational resources like tutorials, webinars, or technical documentation to support the community.
Community Building:
- Cultivate connections and collaboration among Decentraland's creator community by facilitating discussions, sharing best practices, and organizing workshops.
- Identify and promote collaborative opportunities among creators and Decentraland's Foundation teams.
- Support and expand Decentraland's developer and artist community by actively engaging in virtual events, forums, and hosting office hours or meetups.
- Advocate for creators internally and externally to ensure their contributions are acknowledged and celebrated.
Skills and Qualifications:
- 3-5+ years experience in developer relations, community management, technical support, or related roles.
- Technical proficiency: Familiarity with development workflows, technical troubleshooting, and knowledge of 3D design tools, virtual worlds, or gaming platforms.
- Understanding of GitHub, APIs, SDKs, or developer documentation tools.
- Basic knowledge of programming languages such as JavaScript, Typescript, and C+.
- Excellent communication skills, with the ability to connect with both technical and non-technical audiences.
- Community-centric mindset with experience in engaging and supporting user or developer communities to drive growth and collaboration.
- Comfortable with presenting at virtual conferences or participating in live Q&A sessions.
- Passion for virtual worlds, especially in platforms like Decentraland, Web3, and empowering creators.
- Experience working in Web3, gaming, or virtual world environments.
- Adaptability to a fast-paced, remote-first environment with changing priorities.
- Strong problem-solving skills and the ability to collaborate effectively to resolve issues promptly.
- Native or fluent English proficiency.
Preferred Experience:
- Familiarity with Decentraland or similar virtual environments, including tools and technical resources.
- Prior experience in organizing workshops, events, or initiatives tailored for creators.
- Knowledge of Blender or other 3D modeling tools.
What we offer:
- Fully remote team with flexible working hours.
- 29 annual PTO days.
- Long-term incentives in MANA tokens, vested over a 4-year period.
- Extra tokens tied to annual performance evaluations.
- Stipend policy to cover remote work and well-being expenses.
- New remote work equipment provided, including laptop, screen, and chair.
- Parental leave benefits.
- Language lessons.