Director, Investigations Operations
About the Company:
Circle is a renowned financial technology organization positioned at the forefront of the evolving internet of money, enabling value to flow globally, rapidly, and cost-effectively through digital channels. This transformative financial infrastructure enhances opportunities for commerce, payments, and market development, thereby fostering global economic advancement and inclusivity. Their cutting-edge solutions, including USDC, a blockchain-based dollar, empower businesses and developers to leverage the advantages of this pivotal convergence of money and technology.
Company Culture:
Emphasizing transparency and reliability, Circle prioritizes operational efficiency and expansion into flourishing markets worldwide. Guided by values like Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity, Circle fosters a flexible, diverse work environment that encourages innovation and values every member’s contribution.
Responsibilities:
Circle is seeking an adept leader for the Global Investigations Operations team. The role entails supervising all aspects of financial crimes investigations, encompassing managing a team of specialized investigators, monitoring transaction workflows, and overseeing escalation procedures. This includes reviewing transaction and blockchain alerts, conducting investigations, and submitting Suspicious Activity Reports across Circle’s operational jurisdictions. Collaboration with various departments like Compliance, Legal, Data Science, and Enterprise Risk Management is essential to maintain optimal functioning and high standards in the investigations control environment. The ideal candidate must exhibit strong investigative expertise, operational proficiency, and adaptability to drive efficiency and positive outcomes.
Key Responsibilities:
- Develop, lead, and oversee the strategic framework for the Investigations Operations program to ensure compliance with regulatory requirements and Circle's risk standards comprehensively.
- Direct alert review, investigation, and SAR filing procedures for all global entities under Circle’s purview.
- Manage teams of specialists and investigators to conduct high-caliber global investigations.
- Provide analytical support, decision-making guidance, and challenge recommendations on case investigations.
- Collaborate with the Financial Crimes Compliance team to enhance Circle’s FCC programs while aligning with regional regulations and enhancing customer experience.
- Monitor transaction monitoring rules to optimize coverage of money laundering typologies and enhance review efficiency.
- Develop, update, and review policies, procedures, and processes to ensure compliance with internal, legal, and regulatory guidelines.
- Analyze and address emerging risks by proactively identifying trends through observations of suspicious behavior in alerts.
- Maintain reporting mechanisms for Key Performance Indicators and Key Risk Indicators for various stakeholders, including executive leadership and the Board.
- Keep abreast of regulatory changes within the cryptocurrency landscape to ensure compliance in the investigations domain.
- Foster a culture of compliance and operational excellence within the investigations teams and engage with regulators and auditors during compliance reviews.
Core Values Emphasized:
- Multistakeholder: Dedication to customers, shareholders, employees, and communities.
- Mindfulness: Demonstrating respect, active listening, and attention to detail.
- Driven by Excellence: Relentlessly pursuing excellence, rejecting mediocrity, and striving for success.
- High Integrity: Upholding open, honest communication with high ethical standards.
Qualifications:
- Substantial experience in AML/CTF monitoring or investigative roles, including team management.
- Compliance background in banking, consulting, or cryptocurrency, with preference for RegTech or Fintech industry experience.
- Strong investigative, problem-solving, and operational management skills.
- Proficiency in payment methods, transaction types, and blockchain analytics tools.
- In-depth knowledge of SAR filing requirements globally and in the US.
- Excellent communication skills for diverse audiences.
- Robust project management abilities and stakeholder engagement.
- Deep understanding of financial crime risks and detection methods.
- Proven track record in driving results through collaboration and initiative.
- Ability to adapt to industry changes and evolving demands.
Additional Information:
- Opportunity for day-one PERM sponsorship for qualifying candidates.
- Compensation structure is based on various factors, including experience and organizational requirements.
- Benefits package includes equity, medical, dental, vision, 401(k), and discretionary vacation policy.
- Equal opportunity employer advocating for diversity and inclusion without discrimination.
Note: Position eligible for US-Based Employees Only.
