Director, Investigations Operations
Job Overview:
Circle is a leading financial technology firm at the forefront of the evolving internet of money. Enabling value to move seamlessly and affordably across borders, our innovative blockchain-based infrastructure facilitates global transactions rapidly and efficiently, revolutionizing the way we perceive money in the digital era. Join us in shaping the future of payments, commerce, and markets to elevate economic prosperity worldwide and foster greater inclusivity.
Company Culture:
At Circle, we prioritize transparency and reliability in all our endeavors. With a focus on expanding our presence internationally, we value speed and efficacy as cornerstones of our achievements. Our dedicated team aligns with our core values of serving multiple stakeholders, practicing mindfulness, pursuing excellence, and upholding high integrity. Embracing a remote work environment, we cultivate a diverse and adaptable workplace that encourages innovation and ownership from every team member.
Your Role:
As a key player in Circle, you will lead the Global Investigations Operations team in overseeing financial crimes investigations to ensure adherence to regulatory standards and Circle's risk policies. Your responsibilities include managing specialist investigators, monitoring workflows, and escalation protocols to review transaction monitoring alerts, conduct investigations, and submit Suspicious Activity Reports across jurisdictions. Collaborating with various departments like Compliance, Legal, Data Science, and Enterprise Risk Management, you will drive operational efficiency and maintain a high standard of investigations control environment.
Key Responsibilities:
- Develop and execute the strategy and framework for the Investigations Operations program to meet regulatory and risk requirements comprehensively.
- Supervise alert review, investigation, and SAR filing processes for Circle's global entities.
- Lead teams of investigators to conduct thorough investigations meeting high-quality standards.
- Provide analytical insights, decision support, and challenge case recommendations effectively.
- Collaborate with the Financial Crimes Compliance team to enhance FCC programs across different geographies while ensuring regulatory compliance and a positive customer experience.
- Analyze trends in alerts to identify suspicious behavior, make necessary adjustments to prevent emerging risks, and ensure rule coverage meets compliance standards.
- Create, manage, and review policies and procedures to uphold internal, legal, and regulatory compliance.
- Monitor and report on KPIs/KRIs across various internal platforms, including Executive Leadership and Board-level reporting.
- Stay informed on regulatory developments in the cryptocurrency industry to maintain an up-to-date control environment.
- Cultivate a compliance-focused culture of operational excellence within investigation teams.
- Deliver presentations to regulatory agencies, examiners, and auditors assessing the Compliance program.
Your Ideal Profile:
- Over 12 years of experience in AML/CTF transaction monitoring or related investigative roles, with 5+ years in team management.
- Background in compliance within banking, consulting, or cryptocurrency domains, preferred experience in RegTech or Fintech companies.
- Strong investigative skills, problem-solving ability, and data analysis expertise to structure solutions for complex problems.
- Extensive experience managing global teams with an operational focus.
- Proficiency in payment methods, transaction types, and familiarity with blockchain analytics tools.
- Knowledge of SAR filing requirements in the US and international jurisdictions.
- Excellent communication skills to convey complex issues to varied audiences effectively.
- Experience coordinating complex projects with multiple stakeholders in cross-functional environments.
- Deep understanding of financial crime typologies and risk mitigation strategies.
- Proven track record of collaboration and driving results among diverse stakeholders.
- Proactive mindset to drive strategic initiatives and adapt quickly to industry changes.
- Desired certifications like CAMS, CFCS, or CFE.
- Familiarity with tools like Slack, Apple MacOS, and GSuite.
Additional Details:
- This role offers day-one PERM sponsorship for eligible candidates.
- Compensation based on experience, skills, qualifications, and organizational needs.
- Total compensation may vary based on location.
- Comprehensive benefits package includes medical, dental, vision, 401(k), equity, and discretionary vacation policy.
Circle is dedicated to fostering an inclusive workplace where diversity is celebrated. We uphold principles of equality and do not discriminate based on race, religion, gender, age, or veteran status. Our commitment to compliance with immigration laws reflects our strong ethical standards.
Awaiting your application to join our innovative team!
