Director, Investigations Operations
Circle is a dynamic financial technology firm playing a pivotal role in the growing internet of money landscape. We enable seamless global transfer of value, revolutionizing payment systems for enhanced efficiency and lower costs compared to traditional settlement methods. Our innovative approach has unlocked vast potential for enhanced commerce, payments, and market opportunities, contributing to global economic growth and inclusivity.
Expectations:
Circle places a high premium on transparency and operational stability in all aspects of our operations. As we expand our global presence, speed and effectiveness remain key drivers of our success, upheld by our core values: Multistakeholder mindset, Mindfulness, Pursuit of Excellence, and unwavering Integrity. Operating in a fully remote capacity, our team thrives on collaboration, diversity, and a culture that fosters exploration of novel ideas with participation from all team members.
Responsibilities:
Join us as a proficient leader for our Global Investigations Operations team at Circle. In this role, you will oversee the comprehensive operations of financial crime investigations, managing a team of specialist investigators and supervising transaction monitoring workflows and escalations. Your team's key tasks include scrutinizing all transaction monitoring alerts, conducting investigations to identify questionable activity, and submitting Suspicious Activity Reports (SAR) across territories where Circle operates.
Working collaboratively with cross-functional partners such as Compliance, Legal, Data Science, and Enterprise Risk Management, you will play a crucial role in executing day-to-day operations, maintaining top-notch investigative standards, operational design prowess, and change agility acumen.
Key Responsibilities:
- Driving strategy, framework, and operational execution of our Investigations Operations program to ensure compliance with regulatory mandates and Circle's risk thresholds.
- Directing alert review, investigation, and SAR filing processes for global entities under Circle's purview.
- Leading teams of alert specialists and investigators to perform investigations adhering to best practices.
- Providing investigative analysis insights, decision support, and constructive criticism for optimal case resolutions.
- Collaborating closely with the Financial Crimes Compliance team to enhance Circle's FCC programs in alignment with local regulations and customer satisfaction needs.
- Assessing transaction monitoring rulesets performance, ensuring comprehensive coverage of money laundering and terrorist financing typologies while streamlining review processes.
- Formulating, revising, and reviewing policies, procedures, and operations to align with internal, legal, and regulatory standards.
- Proactively analyzing alert trends, detecting suspicious activities, and delivering timely program adaptations to address evolving risks.
- Developing, monitoring, and reporting on key performance indicators (KPIs) and key risk indicators (KRIs) for various forums including Executive Leadership and Board-level reporting.
- Staying abreast of regulatory changes, compliance standards, and enforcement protocols in the cryptocurrency domain to maintain effective control environments.
- Cultivating a culture of compliance and operational excellence within the investigations teams.
- Engaging with regulators, examiners, and auditors to showcase the effectiveness of the Compliance program; transparency and accuracy are key in this engagement.
Expectations From You:
- A minimum of 12 years of relevant experience in AML/CTF transaction monitoring or related investigative domains, including at least 5 years of managerial experience.
- Prior compliance exposure in banking, consulting, or cryptocurrency fields essential; experience in RegTech or Fintech firms preferred.
- Proficient investigative skills, adept problem-solving capabilities, structured approach to solving complex problems, and ability to translate hypotheses into actionable insights.
- Strong operational focus with proven experience in managing large, global teams effectively.
- In-depth knowledge of payment methods, transaction types like correspondent banking and merchant acquiring.
- Expertise with blockchain analytics tools such as TRM Labs, Chainalysis, Elliptic, and others.
- Extensive familiarity with SAR filing requisites in US and global jurisdictions.
- Excellent communication skills enabling translation of complicated matters for varied audiences effectively.
- Proven ability to manage intricate cross-enterprise projects with multiple stakeholders.
- Broad understanding of financial crime typologies and an ability to mitigate risks through strategic detection methods.
- Experience working collaboratively across functions to attain desired outcomes while efficiently interfacing with diverse stakeholders.
- Demonstrated proactive and adaptable demeanor in an ever-changing industry landscape, with the agility to address evolving demands.
- Additional preference is given for CAMS, CFCS or CFE certifications, along with familiarity with Slack, Apple MacOS, and GSuite.
Additional Insights:
- This position is eligible for day-one PERM sponsorship for qualified candidates.
- Compensation commensurate with relevant experience, skill sets, and organizational needs.
- Base Pay Range: $190,000-$242,500 annually.
- Bonus Target: 20% Annually.
- Additional Inclusions: Equity, Medical, Dental, Vision benefits, 401(k) contributions, flexible vacation policy, 10 days of paid sick leave annually, and 11 paid holidays per year (in the U.S.).
Circle is staunchly committed to being an equal opportunity employer, fostering diversity, and upholding stringent anti-discriminatory practices. We pledge to offer comprehensive compensation packages irrefutably reflecting varied considerations and are dedicated to creating an inclusive financial landscape.
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