Fraud Operations Lead

Status
Canada
Full time
Remote
Compensation is not specified
Role
Operations Manager
Description

Introduction

Join our enthusiastic team at Shakepay, where we are dedicated to leading the way in the Bitcoin industry and creating revolutionary financial services for Canadians. At Shakepay, we strive to provide a friendly, secure, and rewarding platform for all our customers, with a strong focus on promoting financial freedom and prosperity.

Role Overview

As a member of the Fraud Operations team at Shakepay, you will be responsible for managing a team dedicated to detecting, preventing, and investigating fraud to safeguard our customers and uphold the integrity of our services. In line with our vision to usher in the Bitcoin Golden Age, your role will involve implementing innovative strategies and protocols to tackle evolving challenges in the landscape of financial fraud.

Key Responsibilities

  • Lead and develop the fraud and Know Your Customer (KYC) teams, overseeing daily operations and serving as a key player in the team's culture and strategy
  • Formulate and execute new fraud prevention strategies to enhance detection processes and uphold industry standards
  • Collaborate with various stakeholders to design long-term risk management strategies that support Shakepay's growth objectives
  • Establish and enforce fraud and KYC policies, ensuring operational compliance and efficiency
  • Drive the strategic direction of KYC and KYB programs, monitoring their effectiveness and implementation
  • Work closely with AML, KYC, and support teams to deliver excellent customer experiences while adhering to regulatory requirements
  • Identify scalable business solutions to support Shakepay's expansion and optimize operational effectiveness
  • Monitor risk performance, develop strategic plans for future growth, and stay informed on industry trends through independent research
  • Oversee and audit investigations, collaborating with law enforcement and external agencies when needed

Requirements

  • Minimum 5 years of experience in fraud investigations and 2 years in a managerial role
  • Proficiency in preventive and reactive fraud mitigation strategies, especially in the financial services sector
  • Experience with KYC and KYB onboarding, preferably within the cryptocurrency and financial services industries
  • Ability to balance strategic vision with day-to-day operational tasks in a fast-paced environment
  • Strong analytical, problem-solving, communication skills, along with knowledge of blockchain and Bitcoin
  • Proven track record in problem identification, prioritize, and resolution
  • Additional certifications like CFE or ACAMS and understanding of SQL and Python are advantageous

Preferred Qualifications

  • Bilingual proficiency in English and French
  • Hands-on experience with risk management tools such as Alloy
  • Education background in forensic accounting, criminology, or data science

What We Offer

  • Opportunity to work on the cutting edge of financial innovation in the Bitcoin industry
  • Potential for impactful contributions in scaling Shakepay's services across Canada
  • Competitive compensation, benefits, generous vacation time, and stock options
  • Focus on continuous learning and personal development
  • Ability to receive a percentage of salary in Bitcoin
  • Flexible remote work options for all candidates within Canada

We welcome applicants from diverse backgrounds and experiences, prioritizing a passion for learning and contributing to our mission at Shakepay. Full fluency in English is required for effective communication with our diverse customer base across Canada.

Skills Required
Avatar
shakepay
Company size
Not specified
Location
Canada
Description
Not specified
Status

More Full-time Jobs

Show more

Data Analyst

Full time
Remote
ResponsibilitiesCollect, clean, analyze, and visualize both on-chain and off-chain data.Monitor and analyze key blockchain ecosystem metrics, including but not limited to:Active WalletsTransaction VolumeTotal Value Locked (TVL)User RetentionToken Distribution and CirculationLiquidity ChangesIdentify user behavior patterns through data analysis and provide insights to support product growth, operational strategies, and business decisions.Build and maintain dashboards and deliver regular analytical reports.Analyze trends across DeFi, NFT, GameFi, Layer 2, RWA, and other emerging Web3 sectors.Track competitor protocols and industry developments, producing market research and on-chain intelligence reports.Collaborate with Product, Marketing, Operations, and Engineering teams to drive data-driven decision making.Develop data models, KPI frameworks, and optimize analytics processes.RequirementsBasic QualificationsBachelor's degree or higher in Statistics, Mathematics, Computer Science, Financial Engineering, Economics, or a related field.2+ years of experience in data analytics.Experience in Web3, blockchain, cryptocurrency, or fintech industries is highly preferred.Strong interest in blockchain technology and familiarity with major blockchain ecosystems.Technical SkillsData AnalyticsStrong proficiency in SQL, including complex queries and advanced analytical techniques.Proficiency in Python and common data analysis libraries:PandasNumPyMatplotlibPlotlyFamiliarity with ETL processes and data warehouse architecture.Experience with:A/B TestingFunnel AnalysisUser Lifecycle AnalysisRetention AnalysisWeb3 Data AnalyticsStrong understanding of blockchain fundamentals:WalletsTransactionsSmart ContractsGas FeesEvent LogsToken Standards (ERC-20, ERC-721, ERC-1155)Additional requirements:Familiarity with EVM-based ecosystems:EthereumBNB ChainArbitrumBaseKnowledge of Solana and other non-EVM ecosystems is a plus.Ability to analyze on-chain fund flows, user behavior, and protocol-level data.Analytics ToolsHands-on experience with one or more of the following:Dune AnalyticsFlipside CryptoNansenGlassnodeToken TerminalArkhamBigQueryThe Graph (GraphQL)Data VisualizationExperience with:TableauPower BILooker StudioMetabaseAbility to transform complex datasets into actionable business insights and clear visualizations.Preferred QualificationsExperience analyzing DeFi, DEX, Lending, Staking, or Restaking protocols.Strong understanding of Tokenomics and token economy design.Experience with On-Chain Forensics and fund tracking.Familiarity with:MEV (Maximal Extractable Value)Liquidity mechanismsCross-chain bridgesExperience with machine learning, predictive analytics, or statistical modeling.Proven experience building and maintaining Dune Dashboards.Published blockchain research reports or on-chain analysis.Strong written and reading skills in English, with the ability to work directly with technical documentation.What We're Looking ForStrong analytical mindset and attention to detail.Excellent logical reasoning and problem-solving skills.Passion for crypto markets and blockchain technology.Strong communication and presentation abilities.Self-motivated, proactive, and capable of working independently.Ability to learn quickly and adapt in the fast-paced Web3 environment.Keywords for Candidate SearchWeb3 Data Analyst, Blockchain Data Analyst, Crypto Data Analyst, On-Chain Analyst, SQL, Python, Dune Analytics, Flipside, Nansen, Glassnode, BigQuery, EVM, Ethereum, DeFi, Tokenomics, On-Chain Analytics, Blockchain Analytics, Data Visualization, Tableau, Power BI, Web3 Research, Crypto Research.
Payment in Crypto
7,000-8,000
Monthly
See details

Binance Accelerator Program- CEO Office (MLO)

Parque Industrial Global Park Querétaro, Mexico
Parque Industrial Global Park Querétaro, Mexico
Full time
Remote
About the Company: Binance is a prominent global blockchain ecosystem that operates the largest cryptocurrency exchange in terms of trading volume and registered users. Trusted by over 320 million individuals across 100+ countries, Binance is known for its top-notch security, transparency, rapid trading engine, investor protection measures, and diverse range of digital asset products, spanning trading, finance, education, research, and more. The company is dedicated to creating an inclusive crypto ecosystem that enhances financial access and money freedom globally through cryptocurrency.

About Binance Accelerator Program (BAP): Binance Accelerator Program (BAP) offers a 3-6 month internship tailored for Early Career individuals to gain hands-on experience in the rapidly growing digital assets industry. This program allows participants to hone their skills at Binance, the world's foremost blockchain ecosystem, providing valuable insights into working in this domain. Additionally, interns in the BAP engage in networking activities, fostering professional connections and developing transferrable skills crucial for advancing their careers.

Who can Apply: The program is open to current university students and recent graduates.

Responsibilities:

Offering operational assistance on compliance and legal projects which involves document preparation, deadline monitoring, and maintaining organized records.

Aiding in the creation of project materials like kick-off decks, status updates, and meeting minutes for streamlined workflow.

Facilitating the deployment of compliance vendor solutions, coordinating logistics and monitoring progress.

Supporting business analysis, process mapping, and workflow enhancements under supervision.

Conducting research on AML/CFT and other compliance-related subject matter as required.

Assisting in drafting basic reports, presentations, and compliance communications.

Managing compliance systems such as Relativity by organizing data, running queries, and ensuring data accuracy.

Acting as a link between teams to ensure clear communication and follow-ups on time.

Performing general administrative tasks like filing, scheduling, and data entry to back up the compliance and legal teams.

Requirements:

Currently pursuing or recently completed a Bachelor’s degree in any discipline, preferably from a reputed university.

Demonstrated interest in compliance, legal, operations, or project coordination, with previous internships or relevant experiences considered advantageous.

Strong organizational, communication, and interpersonal skills with meticulous attention to detail.

Comfortable with technology, data-driven environments, and adept at learning new systems and analyzing data using tools like Excel or Python.

Excellent collaboration and communication abilities with teams working across different time zones.

Possessing an entrepreneurial mindset with strong problem-solving skills, proactive approach, and capability to independently complete tasks.

Responsible, flexible, hardworking, and willing to provide support even during weekends if business exigencies demand.

Why Join Binance:

Contribute to reshaping the future with the leading blockchain ecosystem globally.

Collaborate with an esteemed team in a user-centric organizational setup marked by a flat hierarchy.

Engage in unique, fast-paced projects with autonomy within an innovative atmosphere.

Flourish in a results-oriented workplace with ample opportunities for career progression and continual learning.

Enjoy competitive compensation packages and company benefits.

Avail work-from-home arrangements, subject to the prevailing work requirements.

Additional Note: Binance is committed to equal employment opportunities and values having a diverse workforce as crucial to its success. By applying for a position, you acknowledge reviewing and agreeing to the Candidate Privacy Notice. The company may utilize artificial intelligence tools in the recruitment process to enhance evaluation efficiency. Final recruitment decisions are made by humans, not solely reliant on AI tools. For more details on how your data is managed, feel free to contact the company.

Paralegal Intern

Lausanne, Switzerland +1
Lausanne, Switzerland +1
Full time
Office
Let's revolutionize the world of crypto wealth management by enhancing accessibility, transparency, and user-friendly investing experiences for all individuals.

Within our platform lies the Meta-Exchange (MEX), a sophisticated routing engine linking numerous exchanges and liquidity sources to provide optimal execution within a unified, seamless application.

Driven by individuals behind each wallet, we are a Swiss-engineered and regulated platform trusted by close to one million users overseeing over $1B in crypto assets. Our dedication lies in continuously enhancing users' interaction with crypto.

In the fast-evolving crypto industry, SwissBorg pioneers by assisting hundreds of thousands of individuals in growing and managing their wealth through a trusted and regulated platform. As a Paralegal Intern, you will collaborate closely with our Legal team to gain valuable insights into the operations of a MiCA-regulated crypto business while contributing significantly to the team's daily activities.

Ideally, we seek a candidate with a paralegal background, though a completed law degree is not mandatory. A strong grasp of legal basics, nearing the end of your studies, is preferred.

If you lack a legal background, we welcome candidates with robust administrative skills, a passion for learning, and enthusiasm to grow legal knowledge on the job.

Key Responsibilities:

Offer general administrative assistance to the Legal & HR teams.

Manage a section of the contracts lifecycle by handling incoming requests, preparing documents based on templates, monitoring review and signature status, and maintaining updated personnel files.

Deal with correspondence and document requests from external entities.

Support user succession cases processing.

Assist in responding to due diligence questionnaires from partners during onboarding, with necessary training and guidance.

Obtain official and certified personal and corporate documentation, collaborating with notaries and chancelleries among others.

Organize wet-ink signatures, manage document filing (both digital and hard copies), and perform various ad-hoc administrative duties.

Qualifications:

Interest in or exposure to the Swiss legal system, with a legal or paralegal background being a bonus.

Organized and methodical approach to administrative tasks, coupled with a genuine eagerness to learn on the job.

Based in or near Lausanne, able to work from our office for a minimum of 3 days weekly (required, not preferred).

Fluent in French and English.

Outstanding attention to detail and an organized approach to record-keeping.

Comfortable transitioning between routine administrative tasks and specialized, training-oriented responsibilities.

Internal Auditor

Taipei, Taiwan
Taipei, Taiwan
Full time
Remote
Binance is a prominent player in the global blockchain space, known for operating the world’s largest cryptocurrency exchange in terms of trading volume and user base. Trusted by millions in over 100 countries, we prioritize industry-leading security, transparent user fund management, high-speed trading engine, deep liquidity, and a diverse array of digital asset products. Our offerings span trading, finance, education, research, payments, institutional services, Web3 features, and more. At Binance, we harness the power of digital assets and blockchain to create a financially inclusive ecosystem aimed at promoting financial freedom and enhancing financial accessibility on a global scale.

Responsibilities:

Develop an independent internal audit system and formulate an annual audit plan.

Create self-assessment and self-inspection mechanisms covering areas such as AML/CFT compliance, information security, asset custody, and fairness of trading.

Perform regular audits and project-based reviews to assess the adequacy, reasonableness, and efficiency of the internal control system.

Evaluate the segregation of customer and proprietary assets and review mechanisms for virtual asset listing/delisting and prevention of unfair trading.

Audit wallet management protocols, information system security practices, and access control management.

Provide actionable recommendations for addressing audit findings and monitor progress in remediation.

Conduct at least one annual information security management audit, including penetration testing and vulnerability scanning.

Ensure independence in audit personnel by prohibiting simultaneous roles as AML/CFT compliance officers.

Present audit results regularly to the Board of Directors and the Audit Committee.

Requirements:

Bachelor's degree or higher in Accounting, Auditing, Finance, Information Management, or related fields.

Minimum of 4 years of internal audit experience in the financial industry or Virtual Asset Service Provider (VASP) sector.

Possession of certifications like CIA, CFE, CISA, or an FSC-recognized audit certification.

Proficiency in internal control frameworks (such as COSO) and principles of risk management.

Strong data analysis skills and proficiency in audit tools for enhanced efficiency.

Understanding of virtual asset business characteristics, blockchain technology, and VASP regulatory frameworks.

Bilingual proficiency in English and Mandarin to facilitate coordination with international partners.

Demonstrated abilities in independent decision-making, logical analysis, and report writing.

Why Binance:

Contribute to shaping the future within the premier blockchain ecosystem globally.

Collaborate with top-tier talent in a globally-focused, flat structure organization.

Engage in unique, fast-paced projects with autonomy amidst an innovative setting.

Thrive in a results-oriented work environment offering career growth and continual learning.

Benefit from a competitive salary and comprehensive company perks.

Enjoy the flexibility of a work-from-home arrangement, subject to the nature of the business team's work.

Binance is an equal opportunity employer committed to fostering a diverse workforce as a core element of our sustained success.

Compliance EDD & High Risk Client Team Lead

South America
South America
Full time
Remote
Binance, a leading global blockchain ecosystem renowned for its cryptocurrency exchange, is searching for an experienced Team Lead to manage the High-Risk Client & Enhanced Due Diligence (EDD) team. This team's primary responsibility is to review and handle high-risk individual and retail client cases. The ideal candidate should possess extensive Anti-Money Laundering/Know Your Customer (AML/KYC) knowledge, excellent judgement for complex EDD decisions, and a proven track record of leading compliance teams successfully.

Key Responsibilities:

Supervise and assess high-risk individual and retail client cases punctually and accurately within specified timeframes.

Lead intricate EDD reviews, which involve evaluating Politically Exposed Persons (PEPs), adverse media findings, and source of wealth/funds assessments, offering expert guidance to analysts on case resolutions and optimal practices.

Serve as the main point of escalation for the team and collaborate with cross-functional stakeholders, engaging with Money Laundering Reporting Officers (MLROs) and Compliance leadership on challenging or borderline cases.

Direct the high-risk retail client off-boarding process in alignment with internal policies and regulatory obligations.

Monitor and enhance the quality of team outputs, driving improvements in EDD workflows, Standard Operating Procedures (SOPs), and decision-making frameworks.

Stay informed regarding AML/Counter-Financing of Terrorism (CFT) regulations and the latest developments in virtual currencies relevant to individual and retail clients.

Handle escalations from high-risk customers from the initial line of defense and other business units.

Develop various documents like policies, programs, procedures, training materials, and impact assessments.

Establish and maintain solid relationships with MLRO teams and key internal stakeholders.

Guide and cultivate team members, initiate AML/CFT training initiatives, and promote a high-performance work environment.

Requirements:

Bachelor's degree in Law, Business, Finance, or a related field.

At least 5 years of experience in AML/KYC compliance, focusing strongly on EDD and high-risk individual/retail clients.

A minimum of 2 years in a senior or leadership role.

Demonstrated expertise in EDD topics such as PEPs, adverse media, high-risk jurisdictions, and source of wealth/funds assessments.

Proficient in compliance tools like World-Check, ComplyAdvantage, Elliptic, or similar platforms.

Sound knowledge of AML/CFT frameworks in crypto or financial services.

Understanding of global licensing prerequisites pertinent to financial services and crypto-related operations.

Excellent communication, decision-making, and team leadership abilities.

Preferred certification such as CAMS or equivalent.

Experience in crypto or fintech is advantageous.

Why Binance:

Contribute to shaping the future with the leading blockchain ecosystem globally.

Collaborate with top-tier professionals in a global organization that focuses on user-centricity and has a flat structure.

Engage in challenging projects with autonomy in an innovative setting.

Flourish in a result-oriented workplace with growth opportunities and continuous learning.

Competitive salary and compreheensive company benefits.

Remote work arrangement flexibility based on the nature of the business team's work.

Binance upholds equal employment opportunity principles, valuing diversity in its workforce, essential for overall success and growth.

By submitting a job application, you acknowledge that you have reviewed and accepted the Candidate Privacy Notice.

Artificial intelligence tools may be used during the hiring process to support certain aspects, but all final decisions are made by human judgment. For further clarification on data processing, please reach out to us.