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shakepay
Website
shakepay.comNumber of employees
Not specified
Locations
Canada
Markets
Description
Join our fiery team 🔥 on a mission to usher in the Bitcoin Golden Age.
Preferred payment options
shakepay
Customer Support Manager
Canada
Canada
Full time
Remote
Join our dynamic team at Shakepay and contribute to our mission of ushering in a Bitcoin golden age for Canadians. Our rapidly growing financial institution, backed by top venture capitalists, is reimagining banking for the digital age. If you are passionate about driving financial inclusion and shaping the future of prosperity for Canadians, this is the place for you.
About Shakepay
At Shakepay, we are pioneering Bitcoin-friendly and secure financial services for Canadians. We are focused on providing rewarding experiences and opportunities to our customers. With our strong backing and growing user base, we are dedicated to revolutionizing the financial landscape in Canada.
Role Overview
As a Customer Support Manager, you will lead a high-performing team of Customer Service Representatives to deliver exceptional 7/5 customer experiences. You should possess a strong customer-centric mindset and be adept at streamlining processes efficiently.
Responsibilities
Manage and coach a team of customer support reps, focusing on team growth and streamlined processes.
Collaborate with other departments to ensure cohesive cross-team processes.
Track and mentor team members on metrics to achieve team goals.
Provide individualized growth opportunities and support for team members.
Ensure a superior 7/5 customer experience.
Gather feedback from the team to enhance operational efficiency and identify customer pain points.
Requirements
Minimum of 1 year managing a customer support team.
Demonstrated leadership, strategic thinking, and decision-making skills.
Interest and curiosity in the cryptocurrency space.
Ability to make independent decisions based on logical reasoning.
Strong interpersonal skills and ability to build effective relationships.
Proven self-starter with problem-solving skills.
Preferred Qualifications
Bilingual proficiency.
Availability for weekend shifts.
Benefits of Joining
Engage in groundbreaking financial innovation and contribute to the growth of Bitcoin adoption in Canada.
Help shape a future of financial inclusion and impact a growing number of Canadians.
Competitive compensation and benefits package, including stock options.
Embrace continuous learning and personal growth within a supportive environment.
Option to receive a percentage of salary in Bitcoin.
Remote work opportunities available anywhere in Canada.
We welcome everyone to apply, regardless of background or experience levels. If you are eager to learn and contribute to our mission, we encourage you to join us. Please note that this position requires eligibility to work in Canada and fluency in English due to the platform's availability to all Canadians.
About Shakepay
At Shakepay, we are pioneering Bitcoin-friendly and secure financial services for Canadians. We are focused on providing rewarding experiences and opportunities to our customers. With our strong backing and growing user base, we are dedicated to revolutionizing the financial landscape in Canada.
Role Overview
As a Customer Support Manager, you will lead a high-performing team of Customer Service Representatives to deliver exceptional 7/5 customer experiences. You should possess a strong customer-centric mindset and be adept at streamlining processes efficiently.
Responsibilities
Manage and coach a team of customer support reps, focusing on team growth and streamlined processes.
Collaborate with other departments to ensure cohesive cross-team processes.
Track and mentor team members on metrics to achieve team goals.
Provide individualized growth opportunities and support for team members.
Ensure a superior 7/5 customer experience.
Gather feedback from the team to enhance operational efficiency and identify customer pain points.
Requirements
Minimum of 1 year managing a customer support team.
Demonstrated leadership, strategic thinking, and decision-making skills.
Interest and curiosity in the cryptocurrency space.
Ability to make independent decisions based on logical reasoning.
Strong interpersonal skills and ability to build effective relationships.
Proven self-starter with problem-solving skills.
Preferred Qualifications
Bilingual proficiency.
Availability for weekend shifts.
Benefits of Joining
Engage in groundbreaking financial innovation and contribute to the growth of Bitcoin adoption in Canada.
Help shape a future of financial inclusion and impact a growing number of Canadians.
Competitive compensation and benefits package, including stock options.
Embrace continuous learning and personal growth within a supportive environment.
Option to receive a percentage of salary in Bitcoin.
Remote work opportunities available anywhere in Canada.
We welcome everyone to apply, regardless of background or experience levels. If you are eager to learn and contribute to our mission, we encourage you to join us. Please note that this position requires eligibility to work in Canada and fluency in English due to the platform's availability to all Canadians.
shakepay
Head of Credit
Canada
Canada
Full time
Remote
Join our dynamic team dedicated to leading the way towards the Bitcoin Golden Age.
About Shakepay
Shakepay is revolutionizing financial services to make Bitcoin accessible and secure for Canadians. Since its launch in 2015, Shakepay has rapidly grown as one of the leading financial institutions in Canada. With substantial backing from top venture capitalists and a growing base of over one million loyal customers, Shakepay is transforming the landscape of banking for the digital era. Joining Shakepay means being a part of shaping a future that prioritizes financial inclusivity, opportunity, and prosperity for all Canadians.
Responsibilities
Manage all aspects of Shakepay's credit products, collaborating closely with various teams from inception to execution.
Formulate and implement strategies to drive growth, profitability, and customer satisfaction with credit products.
Engage with leadership to ensure credit offerings align with Shakepay's overarching objectives and brand image.
Drive best practices in credit decision-making in partnership with the data team, including creating business-specific models and strategies to enhance performance.
Develop a comprehensive learning agenda covering consumer research, analysis, and in-market testing over multiple years.
Stay informed about emerging trends and risks in the market, offering insightful recommendations for response.
Execute feedback mechanisms to translate performance insights into actionable steps for rectifying negative discrepancies and leveraging positive outcomes.
Form strong alliances with credit partners to foster collaborative efforts.
Requirements
5+ years of experience managing credit or lending products at a business level.
Minimum 2 years of experience in fintech, preferably in a credit capacity.
Demonstrated proficiency in consumer credit risk management throughout the lending lifecycle.
Experience in devising monitoring and reporting mechanisms for efficient portfolio management.
Exposure to utilizing alternative data methodologies for developing robust credit decision frameworks.
Proven success in driving revenue growth and exceeding targets in a fast-paced environment.
Excellent communication skills for building relationships with external partners.
Strong business acumen and leadership background.
Preferred Qualifications
Proficiency in SQL and predictive modeling.
Familiarity with Bitcoin.
Perks
Join a pioneering journey in financial innovation at the forefront of Bitcoin revolutionizing finance.
Contribute to scaling Shakepay’s impact with tremendous growth potential in serving Canadian customers.
Enjoy competitive compensation, including stock options, along with comprehensive benefits and ample vacation time.
Embrace continual learning and growth in an environment that fosters development.
Opt for receiving a portion of your salary in Bitcoin, the world's most sound money.
Work remotely from anywhere in Canada, with office options in Montreal and Toronto.
We value potential just as much as experience and encourage individuals passionate about our mission to apply, regardless of background. Although all roles are remote, candidates must be eligible to work in Canada. Fluency in English is essential due to our English-speaking customer base and platform accessibility across Canada.
About Shakepay
Shakepay is revolutionizing financial services to make Bitcoin accessible and secure for Canadians. Since its launch in 2015, Shakepay has rapidly grown as one of the leading financial institutions in Canada. With substantial backing from top venture capitalists and a growing base of over one million loyal customers, Shakepay is transforming the landscape of banking for the digital era. Joining Shakepay means being a part of shaping a future that prioritizes financial inclusivity, opportunity, and prosperity for all Canadians.
Responsibilities
Manage all aspects of Shakepay's credit products, collaborating closely with various teams from inception to execution.
Formulate and implement strategies to drive growth, profitability, and customer satisfaction with credit products.
Engage with leadership to ensure credit offerings align with Shakepay's overarching objectives and brand image.
Drive best practices in credit decision-making in partnership with the data team, including creating business-specific models and strategies to enhance performance.
Develop a comprehensive learning agenda covering consumer research, analysis, and in-market testing over multiple years.
Stay informed about emerging trends and risks in the market, offering insightful recommendations for response.
Execute feedback mechanisms to translate performance insights into actionable steps for rectifying negative discrepancies and leveraging positive outcomes.
Form strong alliances with credit partners to foster collaborative efforts.
Requirements
5+ years of experience managing credit or lending products at a business level.
Minimum 2 years of experience in fintech, preferably in a credit capacity.
Demonstrated proficiency in consumer credit risk management throughout the lending lifecycle.
Experience in devising monitoring and reporting mechanisms for efficient portfolio management.
Exposure to utilizing alternative data methodologies for developing robust credit decision frameworks.
Proven success in driving revenue growth and exceeding targets in a fast-paced environment.
Excellent communication skills for building relationships with external partners.
Strong business acumen and leadership background.
Preferred Qualifications
Proficiency in SQL and predictive modeling.
Familiarity with Bitcoin.
Perks
Join a pioneering journey in financial innovation at the forefront of Bitcoin revolutionizing finance.
Contribute to scaling Shakepay’s impact with tremendous growth potential in serving Canadian customers.
Enjoy competitive compensation, including stock options, along with comprehensive benefits and ample vacation time.
Embrace continual learning and growth in an environment that fosters development.
Opt for receiving a portion of your salary in Bitcoin, the world's most sound money.
Work remotely from anywhere in Canada, with office options in Montreal and Toronto.
We value potential just as much as experience and encourage individuals passionate about our mission to apply, regardless of background. Although all roles are remote, candidates must be eligible to work in Canada. Fluency in English is essential due to our English-speaking customer base and platform accessibility across Canada.
shakepay
Head of Sales and Trading
Canada
Canada
Full time
Remote
About Shakepay
Shakepay is pioneering the Bitcoin golden age, enabling Canadians to access secure and rewarding Bitcoin-friendly financial services. Established in 2015, Shakepay has emerged as one of Canada's rapidly growing financial institutions. With strong backing from leading venture capitalists, raising over $44M, and building trust among one million Canadians and growing, Shakepay is revolutionizing banking in the digital era. Joining Shakepay means contributing towards a future of financial inclusion, opportunity, and prosperity for all Canadians.
Responsibilities of the Role
As the Head of Sales and Trading at Shakepay, you will oversee managing key accounts and expanding our business accounts, focusing on revenue growth, sign-ups, and customer satisfaction. Collaboration with the leadership team is essential to ensure strategic alignment with Shakepay's overarching objectives and brand representation.
Key Duties Include:
Crafting business strategies to propel growth, profitability, and competitive success within our Shakepay for Business segment.
Conducting market research to identify emerging opportunities.
Nurturing client relationships and serving as a trusted partner across their customer journey.
Enhancing the go-to-market strategy for small and large business customers.
Driving cross-functional collaboration to validate prospects and deliver a premium experience for business clients.
Implementing robust analytics and feedback mechanisms to refine initial strategies continuously.
Requirements:
Minimum of 7 years of pertinent experience, particularly in crypto sales, business development, or traditional asset management realms, including proven revenue growth and goal achievement.
Established network with key clients like hedge funds and family offices.
Leadership background, encompassing P&L responsibilities.
Exceptional interpersonal skills for building relationships with partners and prospective clients.
Proficiency in hiring, team formation, training, and management within sales operations.
Desired Qualifications:
Understanding of financial services operations, compliance, and regulations.
Previous experience as an operational leader in a rapidly growing company would be advantageous.
Why Choose Shakepay?
Opportunity to be part of an innovative financial journey at the forefront of Bitcoin's transformative impact.
Potential for significant impact and scalability with vast growth possibilities for Shakepay and Bitcoin adoption in Canada.
Attractive benefits including competitive compensation with stocks, comprehensive health coverage, and ample vacation time.
Emphasis on continuous learning and personal development in a dynamic environment.
Option to receive a part of your salary in Bitcoin.
Remote work flexibility, with the ability to work from anywhere in Canada, or from the Montreal or Toronto offices.
Diverse Applications Encouraged
Shakepay values potential as much as experience. If you are eager to contribute to the mission and grow, consider applying regardless of specific background or expertise. Shakepay embraces diversity and encourages applications from all individuals. Working proficiency in English is required due to the English-speaking customer base and platform accessibility for all Canadians.
Please bear in mind that while all roles at Shakepay are remote, this position requires eligibility to work in Canada, as visa sponsorship is not provided.
Shakepay is pioneering the Bitcoin golden age, enabling Canadians to access secure and rewarding Bitcoin-friendly financial services. Established in 2015, Shakepay has emerged as one of Canada's rapidly growing financial institutions. With strong backing from leading venture capitalists, raising over $44M, and building trust among one million Canadians and growing, Shakepay is revolutionizing banking in the digital era. Joining Shakepay means contributing towards a future of financial inclusion, opportunity, and prosperity for all Canadians.
Responsibilities of the Role
As the Head of Sales and Trading at Shakepay, you will oversee managing key accounts and expanding our business accounts, focusing on revenue growth, sign-ups, and customer satisfaction. Collaboration with the leadership team is essential to ensure strategic alignment with Shakepay's overarching objectives and brand representation.
Key Duties Include:
Crafting business strategies to propel growth, profitability, and competitive success within our Shakepay for Business segment.
Conducting market research to identify emerging opportunities.
Nurturing client relationships and serving as a trusted partner across their customer journey.
Enhancing the go-to-market strategy for small and large business customers.
Driving cross-functional collaboration to validate prospects and deliver a premium experience for business clients.
Implementing robust analytics and feedback mechanisms to refine initial strategies continuously.
Requirements:
Minimum of 7 years of pertinent experience, particularly in crypto sales, business development, or traditional asset management realms, including proven revenue growth and goal achievement.
Established network with key clients like hedge funds and family offices.
Leadership background, encompassing P&L responsibilities.
Exceptional interpersonal skills for building relationships with partners and prospective clients.
Proficiency in hiring, team formation, training, and management within sales operations.
Desired Qualifications:
Understanding of financial services operations, compliance, and regulations.
Previous experience as an operational leader in a rapidly growing company would be advantageous.
Why Choose Shakepay?
Opportunity to be part of an innovative financial journey at the forefront of Bitcoin's transformative impact.
Potential for significant impact and scalability with vast growth possibilities for Shakepay and Bitcoin adoption in Canada.
Attractive benefits including competitive compensation with stocks, comprehensive health coverage, and ample vacation time.
Emphasis on continuous learning and personal development in a dynamic environment.
Option to receive a part of your salary in Bitcoin.
Remote work flexibility, with the ability to work from anywhere in Canada, or from the Montreal or Toronto offices.
Diverse Applications Encouraged
Shakepay values potential as much as experience. If you are eager to contribute to the mission and grow, consider applying regardless of specific background or expertise. Shakepay embraces diversity and encourages applications from all individuals. Working proficiency in English is required due to the English-speaking customer base and platform accessibility for all Canadians.
Please bear in mind that while all roles at Shakepay are remote, this position requires eligibility to work in Canada, as visa sponsorship is not provided.
shakepay
Content Strategist
Canada
Canada
Full time
Remote
Join a passionate, small team dedicated to advancing the Bitcoin revolution and shaping the future of financial services in Canada.
About the Company:
Shakepay is leading the charge in redefining financial services to embrace Bitcoin, ensuring every Canadian has fair and secure access to digital currency. Since its inception in 2015, Shakepay has emerged as one of Canada's fastest-growing financial platforms. With strong backing from prominent venture capital firms and a loyal user base of over a million Canadians, Shakepay is committed to bringing financial freedom and opportunity to all.
Role Overview:
As a Content Strategist at Shakepay, your role is pivotal in educating and engaging both existing and prospective customers on the benefits of Bitcoin. We are seeking a talented content strategist who can create captivating communications tailored to resonate with our audience.
In this position, you will be responsible for keeping customers informed about product updates, sharing industry news, and supporting company-wide acquisition and retention efforts through various channels such as the Shakepay website, product interfaces, and customer communications.
The ideal candidate should possess a unique blend of editorial expertise, creativity, strategic thinking, and the ability to adapt quickly to feedback to deliver relevant and actionable content.
If you are passionate about driving the adoption of Bitcoin through compelling content, we invite you to join Shakepay and contribute to making Bitcoin accessible and understandable to all Canadians.
Key Responsibilities:
Generate innovative ideas for customer communications by collaborating with stakeholders and crafting compelling content suitable for a global audience.
Work closely with cross-functional teams to develop content across different channels and oversee the lifecycle mapping process.
Plan and create engaging emails and communications for product launches, updates, and marketing campaigns.
Collaborate with design, marketing, and product teams to create impactful materials that reflect the brand's identity and assist customers in informed decision-making.
Conduct thorough research, utilize data, and experiment with content strategies to ensure effectiveness.
Analyze performance metrics to enhance content strategies and identify areas for improvement.
Define and maintain Shakepay's distinctive voice across all communication platforms.
Requirements:
Proficient in English.
Showcase a portfolio highlighting relevant work, with a focus on email and newsletter writing.
Exceptional at managing feedback and collaborating with various stakeholders.
Ability to translate complex concepts into clear, accessible language for the audience.
Experience working under tight deadlines and delivering timely content.
Excitement for financial innovation and alignment with Shakepay's mission.
Desired Skills:
Background in cryptocurrency or fintech content.
Bilingual proficiency in French and English.
Benefits:
Engage in groundbreaking financial innovation and contribute to the growth of Shakepay.
Opportunity to drive impactful change in a rapidly evolving industry.
Competitive compensation, benefits, and generous vacation time available.
Embrace continuous learning and professional development.
Receive a portion of your salary in Bitcoin.
Potential for remote work across Canada.
At Shakepay, we value potential as much as experience. All individuals eager to contribute and learn are encouraged to apply, regardless of background or experience. We welcome applicants from diverse backgrounds to join our mission of advancing financial freedom and innovation.
About the Company:
Shakepay is leading the charge in redefining financial services to embrace Bitcoin, ensuring every Canadian has fair and secure access to digital currency. Since its inception in 2015, Shakepay has emerged as one of Canada's fastest-growing financial platforms. With strong backing from prominent venture capital firms and a loyal user base of over a million Canadians, Shakepay is committed to bringing financial freedom and opportunity to all.
Role Overview:
As a Content Strategist at Shakepay, your role is pivotal in educating and engaging both existing and prospective customers on the benefits of Bitcoin. We are seeking a talented content strategist who can create captivating communications tailored to resonate with our audience.
In this position, you will be responsible for keeping customers informed about product updates, sharing industry news, and supporting company-wide acquisition and retention efforts through various channels such as the Shakepay website, product interfaces, and customer communications.
The ideal candidate should possess a unique blend of editorial expertise, creativity, strategic thinking, and the ability to adapt quickly to feedback to deliver relevant and actionable content.
If you are passionate about driving the adoption of Bitcoin through compelling content, we invite you to join Shakepay and contribute to making Bitcoin accessible and understandable to all Canadians.
Key Responsibilities:
Generate innovative ideas for customer communications by collaborating with stakeholders and crafting compelling content suitable for a global audience.
Work closely with cross-functional teams to develop content across different channels and oversee the lifecycle mapping process.
Plan and create engaging emails and communications for product launches, updates, and marketing campaigns.
Collaborate with design, marketing, and product teams to create impactful materials that reflect the brand's identity and assist customers in informed decision-making.
Conduct thorough research, utilize data, and experiment with content strategies to ensure effectiveness.
Analyze performance metrics to enhance content strategies and identify areas for improvement.
Define and maintain Shakepay's distinctive voice across all communication platforms.
Requirements:
Proficient in English.
Showcase a portfolio highlighting relevant work, with a focus on email and newsletter writing.
Exceptional at managing feedback and collaborating with various stakeholders.
Ability to translate complex concepts into clear, accessible language for the audience.
Experience working under tight deadlines and delivering timely content.
Excitement for financial innovation and alignment with Shakepay's mission.
Desired Skills:
Background in cryptocurrency or fintech content.
Bilingual proficiency in French and English.
Benefits:
Engage in groundbreaking financial innovation and contribute to the growth of Shakepay.
Opportunity to drive impactful change in a rapidly evolving industry.
Competitive compensation, benefits, and generous vacation time available.
Embrace continuous learning and professional development.
Receive a portion of your salary in Bitcoin.
Potential for remote work across Canada.
At Shakepay, we value potential as much as experience. All individuals eager to contribute and learn are encouraged to apply, regardless of background or experience. We welcome applicants from diverse backgrounds to join our mission of advancing financial freedom and innovation.
shakepay
Head of Data
Canada
Canada
Full time
Remote
Job Summary
Join a dynamic team at Shakepay dedicated to ushering in the Bitcoin golden age and transforming financial services in Canada. As a rapidly growing fintech institution, Shakepay is backed by prominent venture funds with a strong focus on providing a bitcoin-friendly, secure, and rewarding financial ecosystem. The Head of Data role at Shakepay is crucial in driving data strategies and initiatives to support business objectives and product development.
Responsibilities
Spearhead the implementation of a comprehensive data analytics strategy in line with business goals
Establish a data science function to inform decision-making and shape company strategies and product roadmaps
Lead and mentor the data team while fostering a culture of excellence
Deploy an automated decision-making framework for risk mitigation and fraud prevention
Collaborate with cross-functional teams to investigate key business questions
Promote a data-driven culture throughout the organization
Qualifications
Minimum 5 years of experience leading a data team
Minimum 7 years of experience working on consumer-facing products
Proficiency in Python or R, SQL, and data visualization techniques
Well-developed verbal and written communication skills with the ability to convey statistical insights to a diverse audience
Experience in experiment and A/B testing design and analysis
Ability to manage multiple projects with high attention to detail within cross-functional teams
Background in deep-dive statistical analysis including modeling, causality, and regression
Preferred Qualifications
Experience with experimentation platforms such as Statsig, Optimizely, or similar tools
Previous startup experience and familiarity with B2C fintech operations
Knowledge of credit risk modeling, strategy development, and monitoring
Familiarity with cloud data warehouses, specifically Snowflake
Interest and understanding of Bitcoin as a digital currency
Benefits of Joining Shakepay
Opportunity to contribute to the forefront of financial innovation with Bitcoin technology
Significant potential for growth and impact with the goal of expanding Shakepay’s reach in Canada
Competitive compensation and attractive benefits package, including stock options, health, dental, and vacation time
Emphasis on continuous learning and development for ambitious individuals
Option to receive a percentage of salary in Bitcoin
Remote work flexibility available across Canada, with office options in Montreal and Toronto
At Shakepay, we welcome applicants from diverse backgrounds and encourage individuals with a passion for learning and contributing to apply. Proficiency in English is essential due to the platform’s availability to English-speaking Canadian customers.
Join a dynamic team at Shakepay dedicated to ushering in the Bitcoin golden age and transforming financial services in Canada. As a rapidly growing fintech institution, Shakepay is backed by prominent venture funds with a strong focus on providing a bitcoin-friendly, secure, and rewarding financial ecosystem. The Head of Data role at Shakepay is crucial in driving data strategies and initiatives to support business objectives and product development.
Responsibilities
Spearhead the implementation of a comprehensive data analytics strategy in line with business goals
Establish a data science function to inform decision-making and shape company strategies and product roadmaps
Lead and mentor the data team while fostering a culture of excellence
Deploy an automated decision-making framework for risk mitigation and fraud prevention
Collaborate with cross-functional teams to investigate key business questions
Promote a data-driven culture throughout the organization
Qualifications
Minimum 5 years of experience leading a data team
Minimum 7 years of experience working on consumer-facing products
Proficiency in Python or R, SQL, and data visualization techniques
Well-developed verbal and written communication skills with the ability to convey statistical insights to a diverse audience
Experience in experiment and A/B testing design and analysis
Ability to manage multiple projects with high attention to detail within cross-functional teams
Background in deep-dive statistical analysis including modeling, causality, and regression
Preferred Qualifications
Experience with experimentation platforms such as Statsig, Optimizely, or similar tools
Previous startup experience and familiarity with B2C fintech operations
Knowledge of credit risk modeling, strategy development, and monitoring
Familiarity with cloud data warehouses, specifically Snowflake
Interest and understanding of Bitcoin as a digital currency
Benefits of Joining Shakepay
Opportunity to contribute to the forefront of financial innovation with Bitcoin technology
Significant potential for growth and impact with the goal of expanding Shakepay’s reach in Canada
Competitive compensation and attractive benefits package, including stock options, health, dental, and vacation time
Emphasis on continuous learning and development for ambitious individuals
Option to receive a percentage of salary in Bitcoin
Remote work flexibility available across Canada, with office options in Montreal and Toronto
At Shakepay, we welcome applicants from diverse backgrounds and encourage individuals with a passion for learning and contributing to apply. Proficiency in English is essential due to the platform’s availability to English-speaking Canadian customers.
shakepay
Intermediate Software Engineer
Canada
Canada
Full time
Remote
About Shakepay
Join a small, dynamic team committed to paving the way for the Bitcoin Golden Age. Shakepay is dedicated to revolutionizing financial services to provide every Canadian with fair access by promoting bitcoin friendliness, security, and rewarding experiences. Since its establishment in 2015, Shakepay has emerged as one of Canada's fastest-growing financial institutions. Supported by leading venture funds with funds raised surpassing $44 million, Shakepay has gained the trust of over a million Canadians and continues to expand its reach. By embarking on a career at Shakepay, you will be contributing to crafting a future marked by financial autonomy, possibilities, and prosperity for all Canadians.
Intermediate Software Engineer
Picture shaking your phone and instantaneously earning bitcoin. While customers may perceive it as magic, it's our exceptional development team that makes it a reality. Initially conceived as a discreet Easter egg for our early client base, the shaking feature garnered significant attention, causing temporary service disruptions due to high demand. Addressing this issue promptly, it has now become a defining aspect of our identity. We are seeking an intermediate full-stack developer to aid us in reimagining how Canadians accumulate wealth and explore financial possibilities. Are you brimming with unique ideas and possess the expertise and tenacity to transform them into existence? That's the real magic we seek.
Upon joining Shakepay, anticipate real reviews from the future:
Does Shakepay operate using actual magic?
Using Shakepay changed my disbelief in magic.
How did they pull off such a wondrous app?
Shakepay predominantly operates as a bitcoin platform, offering Canadians the simplest method to purchase and earn bitcoin. Boasting a distinctive and burgeoning community of enthusiastic users, our client base remains dedicated to Shakepay irrespective of crypto market movements, showcasing an unparalleled fondness for both Shakepay and bitcoin. Welcome to the Bitcoin Golden Age!
Responsibilities:
Contribute to creating forward-looking financial tools
Develop high-quality, rigorously tested, production-ready code
Engage in architecture discussions and code reviews
Assume ownership of feature development from inception to completion
Liaise with product management early in the design phase to define constraints
Collaborate on defining the company's tech vision
Requirements:
Minimum of 3 years working experience as a software developer
Proficiency in cross-tech stack operations
Strong video call backgrounds
Displays resistance to the use of monkey paws
Preferred Qualifications:
Proficiency in Javascript, Typescript, Node.js, React-Native, Postgres, Docker
Previous experience in developing financial applications
Familiarity with cryptocurrencies, specifically bitcoin
Knowledge of a specific password required are welcomed
Reasons to Join:
Competitive Salary: Base salary ranges from $150,000 to $190,000 with additional equity options and benefits included in the total compensation package
Pioneering Journey: Join the cutting edge of financial innovation, as Bitcoin reshapes traditional norms, with Shakepay at the forefront
Impact and Growth: With only 2% of Canadians utilizing Shakepay, the potential for expansion is vast, offering the opportunity to support broad access to Shakepay and bitcoin
Rewarding Benefits: Enjoy competitive compensation, stock options for all employees, comprehensive benefits, and generous vacation allowances
Embrace Continuous Learning: Passionate individuals with an unquenchable thirst for knowledge will thrive in our environment, fostering continual development and growth
Payment in Bitcoin: Elect to receive a portion of your salary in the most robust, dependable currency globally
Remote Work: Flexibility to work from anywhere in Canada, with the additional option of working from our Montreal or Toronto offices
Note: Fluency in English is essential due to the nature of our platform, which is available to all Canadians.
Join a small, dynamic team committed to paving the way for the Bitcoin Golden Age. Shakepay is dedicated to revolutionizing financial services to provide every Canadian with fair access by promoting bitcoin friendliness, security, and rewarding experiences. Since its establishment in 2015, Shakepay has emerged as one of Canada's fastest-growing financial institutions. Supported by leading venture funds with funds raised surpassing $44 million, Shakepay has gained the trust of over a million Canadians and continues to expand its reach. By embarking on a career at Shakepay, you will be contributing to crafting a future marked by financial autonomy, possibilities, and prosperity for all Canadians.
Intermediate Software Engineer
Picture shaking your phone and instantaneously earning bitcoin. While customers may perceive it as magic, it's our exceptional development team that makes it a reality. Initially conceived as a discreet Easter egg for our early client base, the shaking feature garnered significant attention, causing temporary service disruptions due to high demand. Addressing this issue promptly, it has now become a defining aspect of our identity. We are seeking an intermediate full-stack developer to aid us in reimagining how Canadians accumulate wealth and explore financial possibilities. Are you brimming with unique ideas and possess the expertise and tenacity to transform them into existence? That's the real magic we seek.
Upon joining Shakepay, anticipate real reviews from the future:
Does Shakepay operate using actual magic?
Using Shakepay changed my disbelief in magic.
How did they pull off such a wondrous app?
Shakepay predominantly operates as a bitcoin platform, offering Canadians the simplest method to purchase and earn bitcoin. Boasting a distinctive and burgeoning community of enthusiastic users, our client base remains dedicated to Shakepay irrespective of crypto market movements, showcasing an unparalleled fondness for both Shakepay and bitcoin. Welcome to the Bitcoin Golden Age!
Responsibilities:
Contribute to creating forward-looking financial tools
Develop high-quality, rigorously tested, production-ready code
Engage in architecture discussions and code reviews
Assume ownership of feature development from inception to completion
Liaise with product management early in the design phase to define constraints
Collaborate on defining the company's tech vision
Requirements:
Minimum of 3 years working experience as a software developer
Proficiency in cross-tech stack operations
Strong video call backgrounds
Displays resistance to the use of monkey paws
Preferred Qualifications:
Proficiency in Javascript, Typescript, Node.js, React-Native, Postgres, Docker
Previous experience in developing financial applications
Familiarity with cryptocurrencies, specifically bitcoin
Knowledge of a specific password required are welcomed
Reasons to Join:
Competitive Salary: Base salary ranges from $150,000 to $190,000 with additional equity options and benefits included in the total compensation package
Pioneering Journey: Join the cutting edge of financial innovation, as Bitcoin reshapes traditional norms, with Shakepay at the forefront
Impact and Growth: With only 2% of Canadians utilizing Shakepay, the potential for expansion is vast, offering the opportunity to support broad access to Shakepay and bitcoin
Rewarding Benefits: Enjoy competitive compensation, stock options for all employees, comprehensive benefits, and generous vacation allowances
Embrace Continuous Learning: Passionate individuals with an unquenchable thirst for knowledge will thrive in our environment, fostering continual development and growth
Payment in Bitcoin: Elect to receive a portion of your salary in the most robust, dependable currency globally
Remote Work: Flexibility to work from anywhere in Canada, with the additional option of working from our Montreal or Toronto offices
Note: Fluency in English is essential due to the nature of our platform, which is available to all Canadians.
shakepay
Engineering Manager
Canada
Canada
Full time
Remote
Summary
We are looking for an Engineering Manager to join our passionate team at Shakepay. Our goal is to lead the way into the Bitcoin golden age by providing secure and rewarding financial services to Canadians. With a focus on innovation and inclusivity, Shakepay offers a unique opportunity to contribute to shaping the future of banking in the digital era.
Responsibilities
Ensure the productivity, happiness, and continuous growth of the engineering team
Oversee and guide projects, creating detailed plans to achieve technical and product objectives
Evaluate technology, resource requirements, and market demands to determine the feasibility of projects
Recruit and onboard talented software engineers
Mentor team members and support their career development
Lead a cross-disciplinary team working on impactful projects that span the full technology stack
Establish frameworks to enable experimentation and safe rollout of new features in mobile and web applications
Collaborate with various departments including product, design, legal, and customer support
Engage in coding activities with the team and conduct code reviews
Contribute to the company's culture with your own sense of humor and creativity
Requirements
Minimum 3 years of experience as a software developer
Minimum 3 years of experience as an engineering manager
Proficiency in working across the tech stack
Preferred Qualifications
Familiarity with technologies such as Node.js, Typescript, React-Native, Postgres, Docker, Kubernetes, Kafka, Datadog
Experience in developing financial applications
Knowledge of Bitcoin
Benefits of Joining
Be part of a pioneering journey in financial innovation with Shakepay at the forefront
Drive impact and scalability by expanding the reach of Shakepay and Bitcoin to all Canadians
Competitive compensation with stock options, comprehensive benefits, and generous vacation time
Embrace continuous learning within a supportive and growth-oriented environment
Ability to receive part of your salary in Bitcoin
Enjoy remote work opportunities across Canada, with optional office presence in Montreal or Toronto
While we value experience, we also welcome individuals with potential and a strong desire to learn and contribute. Shakepay is committed to diversity and encourages applications from candidates of all backgrounds. Please note that this position is only eligible for candidates authorized to work in Canada.
We are looking for an Engineering Manager to join our passionate team at Shakepay. Our goal is to lead the way into the Bitcoin golden age by providing secure and rewarding financial services to Canadians. With a focus on innovation and inclusivity, Shakepay offers a unique opportunity to contribute to shaping the future of banking in the digital era.
Responsibilities
Ensure the productivity, happiness, and continuous growth of the engineering team
Oversee and guide projects, creating detailed plans to achieve technical and product objectives
Evaluate technology, resource requirements, and market demands to determine the feasibility of projects
Recruit and onboard talented software engineers
Mentor team members and support their career development
Lead a cross-disciplinary team working on impactful projects that span the full technology stack
Establish frameworks to enable experimentation and safe rollout of new features in mobile and web applications
Collaborate with various departments including product, design, legal, and customer support
Engage in coding activities with the team and conduct code reviews
Contribute to the company's culture with your own sense of humor and creativity
Requirements
Minimum 3 years of experience as a software developer
Minimum 3 years of experience as an engineering manager
Proficiency in working across the tech stack
Preferred Qualifications
Familiarity with technologies such as Node.js, Typescript, React-Native, Postgres, Docker, Kubernetes, Kafka, Datadog
Experience in developing financial applications
Knowledge of Bitcoin
Benefits of Joining
Be part of a pioneering journey in financial innovation with Shakepay at the forefront
Drive impact and scalability by expanding the reach of Shakepay and Bitcoin to all Canadians
Competitive compensation with stock options, comprehensive benefits, and generous vacation time
Embrace continuous learning within a supportive and growth-oriented environment
Ability to receive part of your salary in Bitcoin
Enjoy remote work opportunities across Canada, with optional office presence in Montreal or Toronto
While we value experience, we also welcome individuals with potential and a strong desire to learn and contribute. Shakepay is committed to diversity and encourages applications from candidates of all backgrounds. Please note that this position is only eligible for candidates authorized to work in Canada.
shakepay
Head of Marketing
Canada
Canada
Full time
Remote
About Shakepay
Join our small, dynamic team dedicated to pioneering the advancement of Bitcoin in Canada. Shakepay is revolutionizing financial services to ensure all Canadians have access to a secure and rewarding bitcoin-friendly platform. Since its establishment in 2015, Shakepay has rapidly grown to become one of Canada's leading financial institutions, supported by significant investment and trusted by over one million customers.
About the Role
We are seeking an experienced Head of Marketing to elevate Shakepay's brand recognition. In this role, you will oversee and expand our internal Marketing team, comprised of marketing, community, and content departments. Reporting to the Head of Product and Growth, you will have the resources necessary to shape the future of the Shakepay brand and strategies.
Key Responsibilities:
Develop a comprehensive marketing strategy to establish Shakepay as a household name in Canada.
Lead the team in executing this strategy, balancing managerial responsibilities with hands-on involvement.
Collaborate with Product, Design, Engineering, and Data teams on various initiatives to market new products, features, and services.
Implement core processes to support the marketing strategy and ensure alignment across all marketing teams.
Drive the success of key marketing campaigns and initiatives, focusing on user base growth, referrals, acquisition costs, and overall user satisfaction metrics.
Requirements:
Proven expertise in leading consumer-focused Marketing teams, preferably in the B2C FinTech sector.
Demonstrated experience in executing marketing strategies across paid and organic channels, including branding, performance marketing, and partnerships.
Proficient in growth marketing metrics such as CPA, CAC, and LTV, with a practical understanding of their impact on growth.
Entrepreneurial mindset and ability to thrive in a fast-paced startup environment with minimal guidance.
Prior experience in mobile game or community app growth, as well as a strong grasp of consumer behavior trends.
Benefits of Joining Shakepay:
Contribute to the forefront of financial innovation in the Bitcoin landscape.
Opportunity to drive immense growth with Shakepay serving only a small percentage of Canadians.
Competitive compensation, stock options, comprehensive benefits, and generous vacation time.
Embrace continual learning and professional development opportunities.
Receive salary in Bitcoin and work remotely from anywhere in Canada.
We welcome applications from individuals who may not have traditional experience but are enthusiastic about learning, growing, and contributing to our mission. Fluency in English is required for effective communication with our English-speaking customers. Eligibility to work in Canada is a prerequisite for all positions at Shakepay.
Join our small, dynamic team dedicated to pioneering the advancement of Bitcoin in Canada. Shakepay is revolutionizing financial services to ensure all Canadians have access to a secure and rewarding bitcoin-friendly platform. Since its establishment in 2015, Shakepay has rapidly grown to become one of Canada's leading financial institutions, supported by significant investment and trusted by over one million customers.
About the Role
We are seeking an experienced Head of Marketing to elevate Shakepay's brand recognition. In this role, you will oversee and expand our internal Marketing team, comprised of marketing, community, and content departments. Reporting to the Head of Product and Growth, you will have the resources necessary to shape the future of the Shakepay brand and strategies.
Key Responsibilities:
Develop a comprehensive marketing strategy to establish Shakepay as a household name in Canada.
Lead the team in executing this strategy, balancing managerial responsibilities with hands-on involvement.
Collaborate with Product, Design, Engineering, and Data teams on various initiatives to market new products, features, and services.
Implement core processes to support the marketing strategy and ensure alignment across all marketing teams.
Drive the success of key marketing campaigns and initiatives, focusing on user base growth, referrals, acquisition costs, and overall user satisfaction metrics.
Requirements:
Proven expertise in leading consumer-focused Marketing teams, preferably in the B2C FinTech sector.
Demonstrated experience in executing marketing strategies across paid and organic channels, including branding, performance marketing, and partnerships.
Proficient in growth marketing metrics such as CPA, CAC, and LTV, with a practical understanding of their impact on growth.
Entrepreneurial mindset and ability to thrive in a fast-paced startup environment with minimal guidance.
Prior experience in mobile game or community app growth, as well as a strong grasp of consumer behavior trends.
Benefits of Joining Shakepay:
Contribute to the forefront of financial innovation in the Bitcoin landscape.
Opportunity to drive immense growth with Shakepay serving only a small percentage of Canadians.
Competitive compensation, stock options, comprehensive benefits, and generous vacation time.
Embrace continual learning and professional development opportunities.
Receive salary in Bitcoin and work remotely from anywhere in Canada.
We welcome applications from individuals who may not have traditional experience but are enthusiastic about learning, growing, and contributing to our mission. Fluency in English is required for effective communication with our English-speaking customers. Eligibility to work in Canada is a prerequisite for all positions at Shakepay.
shakepay
Staff Software Engineer
Canada
Canada
Full time
Remote
About Shakepay
Shakepay is dedicated to pioneering a Bitcoin golden age by providing Canadians with access to Bitcoin-friendly, secure, and rewarding financial services. Since its establishment in 2015, Shakepay has emerged as one of the fastest-growing financial institutions in Canada. With substantial backing from leading venture capitalists and a rapidly expanding user base of over one million Canadians, Shakepay is reshaping the landscape of banking in the digital era. Individuals who decide to join Shakepay contribute to shaping a future marked by financial inclusivity, opportunity, and prosperity for all Canadians.
Role
Immerse yourself in the innovative world of Shakepay, where the act of shaking your phone yields instant bitcoin rewards. While this may seem like sorcery to our customers, it's the exceptional development team behind the scenes that makes it happen. Initially conceived as a playful surprise for early users, the "shaking" feature quickly gained popularity, leading to technical challenges with service interruptions due to high demand. With solutions in place, and a growing customer base of over 1,000,000 "shakers", Shakepay prides itself on fostering a culture of innovation in the realm of financial services. As we continue to redefine how Canadians accumulate wealth and manage their finances, we seek a talented staff developer with a knack for transforming unique ideas into reality—a touch of magic in the realm of financial technology.
Astounding feedback awaits you at Shakepay:
Does Shakepay operate on actual magic?
I was convinced magic wasn't real until I used Shakepay.
This app must have required all three genie wishes to come to life.
As a bitcoin platform, Shakepay represents the most straightforward approach for Canadians to purchase and earn bitcoin. With a vibrant community of "shakers" that remains steadfast even amidst fluctuating crypto markets, Shakepay embodies the pioneering spirit of the Bitcoin Golden Age. Join us on this transformative journey!
Responsibilities:
Contribute to the development of cutting-edge financial products
Drive innovation by designing and implementing high-quality, scalable, and performant features
Provide mentorship to fellow engineers through code reviews and collaborative discussions
Contribute to shaping the technological direction of the organization
Approach challenges with an open mind and adaptability
Play a pivotal role within the Engineering team, delivering significant value to customers and the company at large
Requirements:
Minimum of 8 years' experience as a software developer
Proficiency in working across varying technology stacks
Extensive expertise in engineering processes, architectural design, and system optimization
Proficient in utilizing video call platforms with engaging backgrounds
Ability to navigate complex technical landscapes with resilience
Preferred Qualifications:
Hands-on experience with Node.js, React-Native, Vue, Postgres, and Docker
Prior involvement in developing financial applications
Familiarity with bitcoin technology
Curiosity and determination to uncover hidden solutions
Perks of Joining Shakepay:
Competitive Salary: Base salary ranges from $180,000 to $240,000, supplemented with equity options and benefits
Pioneering Environment: Be at the forefront of financial innovation in the age of Bitcoin
Impact and Growth: Play a vital role in expanding Shakepay's reach to all Canadians
Comprehensive Benefits: Inclusive of compensation, stock options, and various health and wellness perks
Continuous Learning: Opportunities for personal and professional growth within a dynamic workplace
Bitcoin Payments: Opt to receive a portion of your salary in Bitcoin
Remote Work: Enjoy the flexibility of working from anywhere in Canada
Consider yourself as a prospective candidate if you possess a proactive attitude towards learning, growing, and contributing to our mission, irrespective of prior experience. Shakepay encourages individuals from diverse backgrounds to apply, as we value potential as much as we value skillsets acquired along the way. Note that though our roles are remote, preference will be given to candidates eligible to work in Canada without the need for sponsorship.
Shakepay is dedicated to pioneering a Bitcoin golden age by providing Canadians with access to Bitcoin-friendly, secure, and rewarding financial services. Since its establishment in 2015, Shakepay has emerged as one of the fastest-growing financial institutions in Canada. With substantial backing from leading venture capitalists and a rapidly expanding user base of over one million Canadians, Shakepay is reshaping the landscape of banking in the digital era. Individuals who decide to join Shakepay contribute to shaping a future marked by financial inclusivity, opportunity, and prosperity for all Canadians.
Role
Immerse yourself in the innovative world of Shakepay, where the act of shaking your phone yields instant bitcoin rewards. While this may seem like sorcery to our customers, it's the exceptional development team behind the scenes that makes it happen. Initially conceived as a playful surprise for early users, the "shaking" feature quickly gained popularity, leading to technical challenges with service interruptions due to high demand. With solutions in place, and a growing customer base of over 1,000,000 "shakers", Shakepay prides itself on fostering a culture of innovation in the realm of financial services. As we continue to redefine how Canadians accumulate wealth and manage their finances, we seek a talented staff developer with a knack for transforming unique ideas into reality—a touch of magic in the realm of financial technology.
Astounding feedback awaits you at Shakepay:
Does Shakepay operate on actual magic?
I was convinced magic wasn't real until I used Shakepay.
This app must have required all three genie wishes to come to life.
As a bitcoin platform, Shakepay represents the most straightforward approach for Canadians to purchase and earn bitcoin. With a vibrant community of "shakers" that remains steadfast even amidst fluctuating crypto markets, Shakepay embodies the pioneering spirit of the Bitcoin Golden Age. Join us on this transformative journey!
Responsibilities:
Contribute to the development of cutting-edge financial products
Drive innovation by designing and implementing high-quality, scalable, and performant features
Provide mentorship to fellow engineers through code reviews and collaborative discussions
Contribute to shaping the technological direction of the organization
Approach challenges with an open mind and adaptability
Play a pivotal role within the Engineering team, delivering significant value to customers and the company at large
Requirements:
Minimum of 8 years' experience as a software developer
Proficiency in working across varying technology stacks
Extensive expertise in engineering processes, architectural design, and system optimization
Proficient in utilizing video call platforms with engaging backgrounds
Ability to navigate complex technical landscapes with resilience
Preferred Qualifications:
Hands-on experience with Node.js, React-Native, Vue, Postgres, and Docker
Prior involvement in developing financial applications
Familiarity with bitcoin technology
Curiosity and determination to uncover hidden solutions
Perks of Joining Shakepay:
Competitive Salary: Base salary ranges from $180,000 to $240,000, supplemented with equity options and benefits
Pioneering Environment: Be at the forefront of financial innovation in the age of Bitcoin
Impact and Growth: Play a vital role in expanding Shakepay's reach to all Canadians
Comprehensive Benefits: Inclusive of compensation, stock options, and various health and wellness perks
Continuous Learning: Opportunities for personal and professional growth within a dynamic workplace
Bitcoin Payments: Opt to receive a portion of your salary in Bitcoin
Remote Work: Enjoy the flexibility of working from anywhere in Canada
Consider yourself as a prospective candidate if you possess a proactive attitude towards learning, growing, and contributing to our mission, irrespective of prior experience. Shakepay encourages individuals from diverse backgrounds to apply, as we value potential as much as we value skillsets acquired along the way. Note that though our roles are remote, preference will be given to candidates eligible to work in Canada without the need for sponsorship.
shakepay
IT Support Analyst
Canada
Canada
Full time
Remote
Role Overview
Are you ready to join an innovative team at Shakepay that is set on revolutionizing the landscape for Bitcoin adoption? Shakepay is dedicated to offering every Canadian a smooth and secure bitcoin experience. Launched in 2015, it has swiftly become one of Canada’s fastest-growing financial institutions. With strong backing from top venture funds, Shakepay is trusted by over one million Canadians. Becoming a member of the Shakepay team means contributing to a future of financial empowerment and prosperity for all Canadian citizens.
Responsibilities
As an essential member of the Security team, your core responsibility is to ensure Shakepay maintains top-notch security standards to avoid any detrimental data breaches. This role will involve a hybrid working setup with both in-office and remote responsibilities and will be primarily based in our Montreal office. Reporting directly to the Head of Security, you will have a significant impact in upholding security measures for all Shakepay applications.
Key Responsibilities:
Foster a culture of security, safety, and compliance in all facets of IT operations
Manage technology and provide support for in-office hardware setup and troubleshooting
Maintain an IT HelpDesk capability for handling help tickets and resolving technical issues
Support access request processes through SAML/SSO configurations and integrations
Assist in documenting IT procedures, such as onboarding, offboarding, and access requests for employees
Manage inventories and company-issued user devices, including provisioning and imaging
Implement company-wide access control measures to minimize data exposure risks
Requirements
Must-Haves:
Minimum of 2 years experience with Google Workspace and Apple products
Previous customer service experience, both asynchronous and synchronous
Familiarity with ticketing systems like Jira and Zendesk
Excellent documentation skills for self-service support
Strong communication skills for efficient end-user support
Proficiency in troubleshooting level 1 IT support items
Nice-to-Haves:
Experience with onsite IT help desk services
Proficiency in JAMF and other EDR/MDM solutions
Knowledge of Bitcoin technology
Reasons to Join Shakepay:
Pioneering journey: Contribute to shaping the future of financial innovation with Bitcoin
Impact and scale: Make a difference in expanding Shakepay to reach more Canadians
Competitive benefits: Enjoy stock options, competitive compensation, and comprehensive benefits
Continuous learning: Grow professionally in a supportive and development-focused environment
Bitcoin payments: Opt to receive a portion of your salary in Bitcoin
Remote work flexibility: Join a team where you can work from anywhere in Canada
We welcome applicants from all diverse backgrounds and life experiences. Mastery of English is crucial due to our platform's accessibility to English-speaking customers across Canada.
Are you ready to join an innovative team at Shakepay that is set on revolutionizing the landscape for Bitcoin adoption? Shakepay is dedicated to offering every Canadian a smooth and secure bitcoin experience. Launched in 2015, it has swiftly become one of Canada’s fastest-growing financial institutions. With strong backing from top venture funds, Shakepay is trusted by over one million Canadians. Becoming a member of the Shakepay team means contributing to a future of financial empowerment and prosperity for all Canadian citizens.
Responsibilities
As an essential member of the Security team, your core responsibility is to ensure Shakepay maintains top-notch security standards to avoid any detrimental data breaches. This role will involve a hybrid working setup with both in-office and remote responsibilities and will be primarily based in our Montreal office. Reporting directly to the Head of Security, you will have a significant impact in upholding security measures for all Shakepay applications.
Key Responsibilities:
Foster a culture of security, safety, and compliance in all facets of IT operations
Manage technology and provide support for in-office hardware setup and troubleshooting
Maintain an IT HelpDesk capability for handling help tickets and resolving technical issues
Support access request processes through SAML/SSO configurations and integrations
Assist in documenting IT procedures, such as onboarding, offboarding, and access requests for employees
Manage inventories and company-issued user devices, including provisioning and imaging
Implement company-wide access control measures to minimize data exposure risks
Requirements
Must-Haves:
Minimum of 2 years experience with Google Workspace and Apple products
Previous customer service experience, both asynchronous and synchronous
Familiarity with ticketing systems like Jira and Zendesk
Excellent documentation skills for self-service support
Strong communication skills for efficient end-user support
Proficiency in troubleshooting level 1 IT support items
Nice-to-Haves:
Experience with onsite IT help desk services
Proficiency in JAMF and other EDR/MDM solutions
Knowledge of Bitcoin technology
Reasons to Join Shakepay:
Pioneering journey: Contribute to shaping the future of financial innovation with Bitcoin
Impact and scale: Make a difference in expanding Shakepay to reach more Canadians
Competitive benefits: Enjoy stock options, competitive compensation, and comprehensive benefits
Continuous learning: Grow professionally in a supportive and development-focused environment
Bitcoin payments: Opt to receive a portion of your salary in Bitcoin
Remote work flexibility: Join a team where you can work from anywhere in Canada
We welcome applicants from all diverse backgrounds and life experiences. Mastery of English is crucial due to our platform's accessibility to English-speaking customers across Canada.
shakepay
Visual Designer
Canada
Canada
Full time
Remote
About Shakepay
Shakepay aims to revolutionize financial services in Canada by creating a bitcoin-friendly, secure, and rewarding environment. Since its inception in 2015, Shakepay has grown rapidly, backed by leading venture funds with over $44M raised, and gaining trust from over one million Canadians. Team members at Shakepay play a crucial role in shaping a future of financial freedom, opportunity, and prosperity for all Canadians.
Visual Designer Role
Shakepay is seeking a Visual Designer to capture the essence of its brand in all visual elements during the transition towards innovative, user-centered financial solutions.
As a Visual Designer, you will enhance Shakepay’s visual storytelling to accurately reflect its core values and effectively communicate its vision to the audience.
Responsibilities:
Develop and refine Shakepay's visual identity to resonate across various customer platforms and make a mark in the finance industry.
Collaborate with marketing, product, and executive teams to create compelling designs for digital and physical mediums that narrate the Shakepay story.
Utilize data and customer insights to drive design choices that align with the brand strategy and engage the target audience effectively.
Lead the establishment of brand guidelines and maintain consistency across all external communications and platforms.
Enhance brand awareness and customer loyalty through innovative design concepts and their execution.
Requirements:
5+ years of brand design experience with a diverse portfolio covering digital and print media.
Proficiency in illustration to create captivating artwork that enhances brand storytelling and visual appeal.
Strong grasp of branding principles and the ability to narrate stories through design.
Proficient in design software like Adobe Creative Suite and Figma, while staying updated on latest design trends.
Excellent communication skills to explain design decisions and collaborate with cross-functional teams effectively.
Eye for detail and a passion for delivering unforgettable brand experiences.
Preferred Qualifications:
Experience in fintech or startup environments.
Portfolio illustrating successful brand transformations or launches.
Proficiency in English and French languages.
Interest or background in Bitcoin and blockchain technologies.
Education in Graphic Design, Visual Communications, or related field.
Knowledge of motion graphics or video editing tools.
Why Join Us?
Embark on a groundbreaking journey at the forefront of financial innovation with Bitcoin and Shakepay.
Drive significant impact and growth by expanding Shakepay and Bitcoin adoption across Canada.
Enjoy competitive compensation, benefits, and ample vacation time.
Foster continuous learning in a supportive environment that encourages personal growth.
Opt to receive a percentage of your salary in Bitcoin.
Embrace remote work flexibility across Canada, with Montreal and Toronto office options.
We value potential as much as experience. If you are eager to contribute and learn, regardless of past experience, we encourage you to apply. We welcome applications from all backgrounds and life experiences as we believe diversity enriches our team. Your fluency in English is essential due to our platform's availability to all Canadians.
Shakepay aims to revolutionize financial services in Canada by creating a bitcoin-friendly, secure, and rewarding environment. Since its inception in 2015, Shakepay has grown rapidly, backed by leading venture funds with over $44M raised, and gaining trust from over one million Canadians. Team members at Shakepay play a crucial role in shaping a future of financial freedom, opportunity, and prosperity for all Canadians.
Visual Designer Role
Shakepay is seeking a Visual Designer to capture the essence of its brand in all visual elements during the transition towards innovative, user-centered financial solutions.
As a Visual Designer, you will enhance Shakepay’s visual storytelling to accurately reflect its core values and effectively communicate its vision to the audience.
Responsibilities:
Develop and refine Shakepay's visual identity to resonate across various customer platforms and make a mark in the finance industry.
Collaborate with marketing, product, and executive teams to create compelling designs for digital and physical mediums that narrate the Shakepay story.
Utilize data and customer insights to drive design choices that align with the brand strategy and engage the target audience effectively.
Lead the establishment of brand guidelines and maintain consistency across all external communications and platforms.
Enhance brand awareness and customer loyalty through innovative design concepts and their execution.
Requirements:
5+ years of brand design experience with a diverse portfolio covering digital and print media.
Proficiency in illustration to create captivating artwork that enhances brand storytelling and visual appeal.
Strong grasp of branding principles and the ability to narrate stories through design.
Proficient in design software like Adobe Creative Suite and Figma, while staying updated on latest design trends.
Excellent communication skills to explain design decisions and collaborate with cross-functional teams effectively.
Eye for detail and a passion for delivering unforgettable brand experiences.
Preferred Qualifications:
Experience in fintech or startup environments.
Portfolio illustrating successful brand transformations or launches.
Proficiency in English and French languages.
Interest or background in Bitcoin and blockchain technologies.
Education in Graphic Design, Visual Communications, or related field.
Knowledge of motion graphics or video editing tools.
Why Join Us?
Embark on a groundbreaking journey at the forefront of financial innovation with Bitcoin and Shakepay.
Drive significant impact and growth by expanding Shakepay and Bitcoin adoption across Canada.
Enjoy competitive compensation, benefits, and ample vacation time.
Foster continuous learning in a supportive environment that encourages personal growth.
Opt to receive a percentage of your salary in Bitcoin.
Embrace remote work flexibility across Canada, with Montreal and Toronto office options.
We value potential as much as experience. If you are eager to contribute and learn, regardless of past experience, we encourage you to apply. We welcome applications from all backgrounds and life experiences as we believe diversity enriches our team. Your fluency in English is essential due to our platform's availability to all Canadians.
shakepay
Senior Product Designer
Canada
Canada
Full time
Remote
About Shakepay
At Shakepay, we are revolutionizing financial services to ensure fair access to all Canadians. Our goal is to make banking bitcoin-friendly, secure, and rewarding. Since our launch in 2015, we have become one of Canada's fastest-growing financial institutions, trusted by over one million Canadians. Join our team at Shakepay and contribute to shaping a future of financial freedom and prosperity for all Canadians.
Responsibilities:
Participate in the discovery and definition stages to address user issues through design-thinking methodologies.
Collaborate with our internal teams to create seamless experiences across multiple products and platforms while maintaining consistency and simplicity.
Utilize data to make informed design choices that result in the best possible user experience.
Work in a fast-paced environment, understanding requirements, prototyping, designing, maintaining design documentation, and delivering final UI specifications to the development team.
Continuously refine and optimize designs based on user research, production analytics, and business objectives.
Requirements:
Minimum of 5 years of experience in product design, from strategy to monitoring final production performance.
Strong knowledge of design principles, complemented by analysis and troubleshooting skills.
UX generalist skills, including user research (UXR), UX writing, UI design, high-fidelity prototyping, user testing, and design documentation.
Excellent communication skills.
Basic understanding of component-based development.
Proficiency in Figma.
Preferred Qualifications:
Experience working in a startup or fintech industry.
Background in growth strategies.
Bilingual in English and French.
Basic knowledge of Bitcoin and blockchain technologies.
Education in Psychology, Industrial Design, Computer Science, or Data Science.
Proficiency in Framer, Maze, or similar tools.
Why Join Shakepay:
Be part of a groundbreaking journey by being at the forefront of financial innovation with Bitcoin.
Make a significant impact and contribute to the scale of Shakepay's growth across Canada.
Enjoy rewarding benefits, including competitive compensation, stock options, comprehensive healthcare, and generous vacation time.
Embrace continuous learning and development opportunities in an environment that nurtures growth.
Have the option to receive a percentage of your salary in Bitcoin, the world's most stable and secure digital currency.
Work remotely from anywhere in Canada, or choose to work from our offices in Montreal or Toronto.
At Shakepay, we value potential as much as experience. If you are eager to learn, grow, and contribute to our mission, we encourage you to apply, regardless of your background or life experience. We believe that everyone deserves the opportunity to succeed. Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians.
At Shakepay, we are revolutionizing financial services to ensure fair access to all Canadians. Our goal is to make banking bitcoin-friendly, secure, and rewarding. Since our launch in 2015, we have become one of Canada's fastest-growing financial institutions, trusted by over one million Canadians. Join our team at Shakepay and contribute to shaping a future of financial freedom and prosperity for all Canadians.
Responsibilities:
Participate in the discovery and definition stages to address user issues through design-thinking methodologies.
Collaborate with our internal teams to create seamless experiences across multiple products and platforms while maintaining consistency and simplicity.
Utilize data to make informed design choices that result in the best possible user experience.
Work in a fast-paced environment, understanding requirements, prototyping, designing, maintaining design documentation, and delivering final UI specifications to the development team.
Continuously refine and optimize designs based on user research, production analytics, and business objectives.
Requirements:
Minimum of 5 years of experience in product design, from strategy to monitoring final production performance.
Strong knowledge of design principles, complemented by analysis and troubleshooting skills.
UX generalist skills, including user research (UXR), UX writing, UI design, high-fidelity prototyping, user testing, and design documentation.
Excellent communication skills.
Basic understanding of component-based development.
Proficiency in Figma.
Preferred Qualifications:
Experience working in a startup or fintech industry.
Background in growth strategies.
Bilingual in English and French.
Basic knowledge of Bitcoin and blockchain technologies.
Education in Psychology, Industrial Design, Computer Science, or Data Science.
Proficiency in Framer, Maze, or similar tools.
Why Join Shakepay:
Be part of a groundbreaking journey by being at the forefront of financial innovation with Bitcoin.
Make a significant impact and contribute to the scale of Shakepay's growth across Canada.
Enjoy rewarding benefits, including competitive compensation, stock options, comprehensive healthcare, and generous vacation time.
Embrace continuous learning and development opportunities in an environment that nurtures growth.
Have the option to receive a percentage of your salary in Bitcoin, the world's most stable and secure digital currency.
Work remotely from anywhere in Canada, or choose to work from our offices in Montreal or Toronto.
At Shakepay, we value potential as much as experience. If you are eager to learn, grow, and contribute to our mission, we encourage you to apply, regardless of your background or life experience. We believe that everyone deserves the opportunity to succeed. Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians.
shakepay
Senior Software Engineer
Canada
Canada
Full time
Remote
About Shakepay
Join our dynamic team at Shakepay, where we are on a mission to bring about the Bitcoin Golden Age. Shakepay is revolutionizing financial services, making them bitcoin-friendly, secure, and rewarding. Our rapid growth since launching in 2015 has made us one of Canada's leading financial institutions. With funding of $44M+ and the trust of over one million Canadians, Shakepay is shaping a future where financial freedom, opportunity, and prosperity are accessible to all.
Imagine the ability to earn bitcoin instantly just by shaking your phone. While our customers may think it’s magic, we know it's the brilliance of our dev team that brings this feature to life. What started as a hidden gem for our small customer base quickly gained popularity, leading to service outages caused by too many people shaking their phones simultaneously.
With that problem solved, we now have more than a million enthusiastic "shakers" (aka customers) and this unique feature has become an integral part of our brand. We take pride in introducing new and exciting ideas to the traditionally dull world of financial services. As a Senior Software Engineer, we invite you to help us reimagine how Canadians can build wealth and explore new possibilities with their money. Dynamic thinking, unique ideas, and the drive to turn them into reality are the true magic behind what we do.
Based on reviews from future Shakepay team members, joining our team indeed feels like being part of something miraculous:
⭐⭐⭐⭐⭐ Is it really magic that powers Shakepay?
⭐⭐⭐⭐⭐ My perception of magic completely changed after using Shakepay.
⭐⭐⭐⭐⭐ Building this app must have taken three genie wishes!
Key Responsibilities
You will have the opportunity to:
Contribute to the development of cutting-edge financial products
Write top-quality, thoroughly-tested, and scalable code
Engage in collaborative code reviews
Work together in defining the technical vision for the company
Requirements
You should possess:
More than five years of experience as a software developer
Comfort working across the entire tech stack
The ability to create impressive video call backgrounds
A balanced approach towards using monkey paws
Preferred Qualifications
The following qualifications would be advantageous:
Proficiency in Node.js, React-Native, Vue, Postgres, and Docker
Experience in developing financial applications
A solid understanding of Bitcoin
Knowledge of the secret password to the Cave of Wonders… our best guess is "open seed phrase" or something similar
Why Join Our Team
Working at Shakepay comes with incredible perks:
Competitive Salary: Our base salary for this role ranges from $150,000 to $190,000, and we offer additional equity options and benefits as part of the compensation package.
Join a Groundbreaking Journey: At Shakepay, you will be at the forefront of financial innovation. Bitcoin is rewriting the rules, and we are leading the way.
Make an Impact and Scale: With only 2% of Canadians currently on Shakepay, the potential for growth is massive. Your contribution will help us bring Shakepay and bitcoin to all Canadians.
Enjoy Rewarding Benefits: We value our team members and offer competitive compensation along with benefits such as health, dental, paramedical, disability, and generous vacation time. Plus, every member of our team owns stock options!
Embrace Continuous Learning: Our environment fosters growth, development, and limitless curiosity. From ambitious individuals to insatiable knowledge seekers, you will find a community that supports constant learning.
Get Paid in Bitcoin: We offer the option to receive a percentage of your salary in bitcoin, providing access to one of the soundest forms of money in the world.
Remote Work Opportunities: If you're in Canada, you can work from anywhere. Alternatively, if you're in Montreal or Toronto, you also have the option to work from our office.
At Shakepay, we understand that potential is just as valuable as experience. Even if you worry about not having the "right" experience, we encourage you to apply. We welcome applicants from all backgrounds and walks of life, as we believe that diversity brings distinctive perspectives. We firmly believe that a little bit of slope can compensate for a lot of y-intercept.
Please note that fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians.
Join our dynamic team at Shakepay, where we are on a mission to bring about the Bitcoin Golden Age. Shakepay is revolutionizing financial services, making them bitcoin-friendly, secure, and rewarding. Our rapid growth since launching in 2015 has made us one of Canada's leading financial institutions. With funding of $44M+ and the trust of over one million Canadians, Shakepay is shaping a future where financial freedom, opportunity, and prosperity are accessible to all.
Imagine the ability to earn bitcoin instantly just by shaking your phone. While our customers may think it’s magic, we know it's the brilliance of our dev team that brings this feature to life. What started as a hidden gem for our small customer base quickly gained popularity, leading to service outages caused by too many people shaking their phones simultaneously.
With that problem solved, we now have more than a million enthusiastic "shakers" (aka customers) and this unique feature has become an integral part of our brand. We take pride in introducing new and exciting ideas to the traditionally dull world of financial services. As a Senior Software Engineer, we invite you to help us reimagine how Canadians can build wealth and explore new possibilities with their money. Dynamic thinking, unique ideas, and the drive to turn them into reality are the true magic behind what we do.
Based on reviews from future Shakepay team members, joining our team indeed feels like being part of something miraculous:
⭐⭐⭐⭐⭐ Is it really magic that powers Shakepay?
⭐⭐⭐⭐⭐ My perception of magic completely changed after using Shakepay.
⭐⭐⭐⭐⭐ Building this app must have taken three genie wishes!
Key Responsibilities
You will have the opportunity to:
Contribute to the development of cutting-edge financial products
Write top-quality, thoroughly-tested, and scalable code
Engage in collaborative code reviews
Work together in defining the technical vision for the company
Requirements
You should possess:
More than five years of experience as a software developer
Comfort working across the entire tech stack
The ability to create impressive video call backgrounds
A balanced approach towards using monkey paws
Preferred Qualifications
The following qualifications would be advantageous:
Proficiency in Node.js, React-Native, Vue, Postgres, and Docker
Experience in developing financial applications
A solid understanding of Bitcoin
Knowledge of the secret password to the Cave of Wonders… our best guess is "open seed phrase" or something similar
Why Join Our Team
Working at Shakepay comes with incredible perks:
Competitive Salary: Our base salary for this role ranges from $150,000 to $190,000, and we offer additional equity options and benefits as part of the compensation package.
Join a Groundbreaking Journey: At Shakepay, you will be at the forefront of financial innovation. Bitcoin is rewriting the rules, and we are leading the way.
Make an Impact and Scale: With only 2% of Canadians currently on Shakepay, the potential for growth is massive. Your contribution will help us bring Shakepay and bitcoin to all Canadians.
Enjoy Rewarding Benefits: We value our team members and offer competitive compensation along with benefits such as health, dental, paramedical, disability, and generous vacation time. Plus, every member of our team owns stock options!
Embrace Continuous Learning: Our environment fosters growth, development, and limitless curiosity. From ambitious individuals to insatiable knowledge seekers, you will find a community that supports constant learning.
Get Paid in Bitcoin: We offer the option to receive a percentage of your salary in bitcoin, providing access to one of the soundest forms of money in the world.
Remote Work Opportunities: If you're in Canada, you can work from anywhere. Alternatively, if you're in Montreal or Toronto, you also have the option to work from our office.
At Shakepay, we understand that potential is just as valuable as experience. Even if you worry about not having the "right" experience, we encourage you to apply. We welcome applicants from all backgrounds and walks of life, as we believe that diversity brings distinctive perspectives. We firmly believe that a little bit of slope can compensate for a lot of y-intercept.
Please note that fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians.