Business Operations Associate

Job Summary:

At Shakepay, the team is dedicated to leading the Bitcoin evolution in Canada and reshaping financial services to ensure fair opportunities for all Canadians. The company emphasizes meaningful work, collaborative success, and acknowledging achievements. If you value progression, agile work processes, and open idea-sharing in a team environment that resonates with your principles, consider joining our dynamic organization.

Company Overview:

Established in 2015, Shakepay developed an app aimed at simplifying Bitcoin transactions and earnings through a secure platform. The recent introduction of the Shakepay Card provides users with Bitcoin rewards, amassing a community of over one million Canadians actively growing their Bitcoin investments. Fully compliant across all Canadian regions and supported by eminent venture capitalists with substantial funding, our objective is to create a genuinely exceptional product with the help of individuals with passion and dedication.

Responsibilities:

The Business Operations (BizOps) department at Shakepay serves as the backbone of the company, ensuring efficient and effective day-to-day operations. The team collaborates on diverse initiatives spanning various functions, driving growth, enhancing processes, and maintaining the high-quality service received by our extensive customer base. Champions of problem-solving, our team excels in fast-paced environments, perpetually seeking innovative strategies to facilitate the successful expansion of Shakepay.

Key Duties:

• Crafting internal and external documentation and presentations to present complex ideas in a clear and organized manner
• Enhancing workflows, implementing process optimizations, and driving automation to streamline operations and reduce inefficiencies
• Deployment and refinement of systems, tools, and processes to improve operational efficiency and conducting training to ensure best practices
• Conducting market research, analyzing data metrics, and identifying growth opportunities and competitive landscapes
• Leading specialized projects, addressing key challenges, and providing solutions from urgent issues to long-term strategic endeavors

Qualifications:

• Demonstrated experience of 2 to 4 years in relevant fields like consulting, banking, or startup operations
• Exceptional written and verbal communication skills with the ability to create engaging content and presentations for varied audiences
• Proficiency in data analysis with experience utilizing tools like Google Sheets, SQL, or BI tools
• Background in utilizing APIs, scripting, or automation tools to improve processes
• Familiarity with AI/ML tools and frameworks and the ability to leverage these solutions effectively

Desired Skills:

• Interest in cryptocurrency, particularly Bitcoin, and financial services industry
• Proficiency in SQL and data visualization tools, highlighting complex data trends effectively
• Prior entrepreneurial experience or involvement with high-growth startups
• Proven project management capabilities, collaborating closely with various stakeholders to ensure project success
• Strong problem-solving skills, strategic thinking, and adaptability in dynamic work settings

Why Choose Us:

• Play a significant role in transforming financial services by being part of a pioneering team
• Influence millions by contributing to Shakepay's growth trajectory in the cryptocurrency sector
• Pathways for career development supported by a culture of continuous learning and growth
• Innovative ideas flourish regardless of hierarchy, promoting an inclusive work environment

Benefits:

• Stock options as part of your compensation package
• Regular salary assessments to align with your goals
• Comprehensive health and dental coverage, including wellness spending accounts
• Remote work options available throughout Canada with access to office spaces in Montreal and Toronto
• Support for ongoing learning through an annual budget for career development
• Generous annual vacation days with a bonus incentive for utilizing full vacation entitlement
• Enhanced parental leave benefits and various team-building offsite activities

Equal Employment Opportunity Statement:

Shakepay upholds equal employment practices, avoiding discrimination based on various protected categories dictated by provincial or federal laws. We are committed to accommodating individual needs and fostering an accessible work environment for all applicants and employees. Fluent English proficiency is necessary due to our customer base and business platform being inclusive to all Canadians.