Business Operations Associate
Canada
Full time
Remote
Compensation is not specified
Role
Operations Manager
Description
Job Summary:
At Shakepay, the team is dedicated to leading the Bitcoin evolution in Canada and reshaping financial services to ensure fair opportunities for all Canadians. The company emphasizes meaningful work, collaborative success, and acknowledging achievements. If you value progression, agile work processes, and open idea-sharing in a team environment that resonates with your principles, consider joining our dynamic organization.
Company Overview:
Established in 2015, Shakepay developed an app aimed at simplifying Bitcoin transactions and earnings through a secure platform. The recent introduction of the Shakepay Card provides users with Bitcoin rewards, amassing a community of over one million Canadians actively growing their Bitcoin investments. Fully compliant across all Canadian regions and supported by eminent venture capitalists with substantial funding, our objective is to create a genuinely exceptional product with the help of individuals with passion and dedication.
Responsibilities:
The Business Operations (BizOps) department at Shakepay serves as the backbone of the company, ensuring efficient and effective day-to-day operations. The team collaborates on diverse initiatives spanning various functions, driving growth, enhancing processes, and maintaining the high-quality service received by our extensive customer base. Champions of problem-solving, our team excels in fast-paced environments, perpetually seeking innovative strategies to facilitate the successful expansion of Shakepay.
Key Duties:
- Crafting internal and external documentation and presentations to present complex ideas in a clear and organized manner
- Enhancing workflows, implementing process optimizations, and driving automation to streamline operations and reduce inefficiencies
- Deployment and refinement of systems, tools, and processes to improve operational efficiency and conducting training to ensure best practices
- Conducting market research, analyzing data metrics, and identifying growth opportunities and competitive landscapes
- Leading specialized projects, addressing key challenges, and providing solutions from urgent issues to long-term strategic endeavors
Qualifications:
- Demonstrated experience of 2 to 4 years in relevant fields like consulting, banking, or startup operations
- Exceptional written and verbal communication skills with the ability to create engaging content and presentations for varied audiences
- Proficiency in data analysis with experience utilizing tools like Google Sheets, SQL, or BI tools
- Background in utilizing APIs, scripting, or automation tools to improve processes
- Familiarity with AI/ML tools and frameworks and the ability to leverage these solutions effectively
Desired Skills:
- Interest in cryptocurrency, particularly Bitcoin, and financial services industry
- Proficiency in SQL and data visualization tools, highlighting complex data trends effectively
- Prior entrepreneurial experience or involvement with high-growth startups
- Proven project management capabilities, collaborating closely with various stakeholders to ensure project success
- Strong problem-solving skills, strategic thinking, and adaptability in dynamic work settings
Why Choose Us:
- Play a significant role in transforming financial services by being part of a pioneering team
- Influence millions by contributing to Shakepay's growth trajectory in the cryptocurrency sector
- Pathways for career development supported by a culture of continuous learning and growth
- Innovative ideas flourish regardless of hierarchy, promoting an inclusive work environment
Benefits:
- Stock options as part of your compensation package
- Regular salary assessments to align with your goals
- Comprehensive health and dental coverage, including wellness spending accounts
- Remote work options available throughout Canada with access to office spaces in Montreal and Toronto
- Support for ongoing learning through an annual budget for career development
- Generous annual vacation days with a bonus incentive for utilizing full vacation entitlement
- Enhanced parental leave benefits and various team-building offsite activities
Equal Employment Opportunity Statement:
Shakepay upholds equal employment practices, avoiding discrimination based on various protected categories dictated by provincial or federal laws. We are committed to accommodating individual needs and fostering an accessible work environment for all applicants and employees. Fluent English proficiency is necessary due to our customer base and business platform being inclusive to all Canadians.
Skills Required
shakepay
Website
shakepay.comCompany size
Not specified
Location
Canada
Description
Not specified
berttha walker
UI/UX Designer
Full time
Remote
UI/UX Designer for SaaS Dashboard (Figma)
Job Summary:
We're building ClearTrack, a lightweight SaaS tool for tracking tasks and performance in remote teams. We're looking for a UI/UX designer to design 6–8 clean, modern dashboard screens (desktop + mobile).
Scope of Work:
1. Design dashboard UI (Task List, Time Tracker, Reports, Settings)
2. Create responsive mockups in Figma
3. Deliver clickable prototype + style guide
4. Collaborate with our developer for smooth handoff
Budget:
Fixed: $800–$1200 (negotiable based on experience)
Requirements:
1. SaaS/dashboard UI design experience
2. Proficiency in Figma
3. Strong communication & fast turnaround
To Apply:
If you're interested, please:
1. Send a short proposal letter explaining why you're a good fit
2. Share your portfolio (SaaS/dashboard preferred)
3. Include your email address
4. Mention your availability and estimated delivery time
Bonus if you have:
Experience designing admin panels or productivity tools
Job Summary:
We're building ClearTrack, a lightweight SaaS tool for tracking tasks and performance in remote teams. We're looking for a UI/UX designer to design 6–8 clean, modern dashboard screens (desktop + mobile).
Scope of Work:
1. Design dashboard UI (Task List, Time Tracker, Reports, Settings)
2. Create responsive mockups in Figma
3. Deliver clickable prototype + style guide
4. Collaborate with our developer for smooth handoff
Budget:
Fixed: $800–$1200 (negotiable based on experience)
Requirements:
1. SaaS/dashboard UI design experience
2. Proficiency in Figma
3. Strong communication & fast turnaround
To Apply:
If you're interested, please:
1. Send a short proposal letter explaining why you're a good fit
2. Share your portfolio (SaaS/dashboard preferred)
3. Include your email address
4. Mention your availability and estimated delivery time
Bonus if you have:
Experience designing admin panels or productivity tools
Payment in Crypto
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
David Rich
Appointment Setter
California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto
ADDX
HR Intern
Singapore
Singapore
Full time
Office
Company Overview
We are a company that serves as a portal to private markets, aiming to make private market investments more accessible to everyone. We are dedicated to creating a future where financial ecosystems are easily accessible, fair, and secure. Our team believes in the positive impact of capital flowing efficiently, particularly in private markets.
Why Choose Us?
We have developed the first fully regulated platform for digital securities, approved by the Monetary Authority of Singapore (MAS).
Our company, headquartered in Singapore, operates as a global private market exchange with a track record of listing numerous deals and collaborating with well-known entities.
Since our establishment in 2017, we have successfully raised a total of US$140 million in funding.
We have strong support from reputable organizations like Singapore Exchange (SGX), Stock Exchange of Thailand (SET), and others.
We are currently expanding and seeking talented individuals to join us in advancing our position as a leader in the private market industry. If you share our vision of a fair financial marketplace, we welcome you to be part of our team at our company.
Responsibilities
Management of HR Policies
Assist in updating and documenting HR policies, procedures, and guidelines to ensure compliance and consistency within the organization.
Revise policies in accordance with changes in legislation and industry best practices, and maintain detailed documentation for accessibility.
Support for Talent Development
Aid in the creation and execution of talent development programs.
Develop engaging learning materials tailored to our organization’s requirements.
Enhance the onboarding program through the design and implementation of a comprehensive program.
Culture and Communication Activities
Participate in culture enhancement projects to promote the organization’s values and behaviors.
Assist in effectively communicating cultural initiatives throughout the company.
Please note that only candidates selected for further consideration will be contacted due to limitations in our capacity.
We are a company that serves as a portal to private markets, aiming to make private market investments more accessible to everyone. We are dedicated to creating a future where financial ecosystems are easily accessible, fair, and secure. Our team believes in the positive impact of capital flowing efficiently, particularly in private markets.
Why Choose Us?
We have developed the first fully regulated platform for digital securities, approved by the Monetary Authority of Singapore (MAS).
Our company, headquartered in Singapore, operates as a global private market exchange with a track record of listing numerous deals and collaborating with well-known entities.
Since our establishment in 2017, we have successfully raised a total of US$140 million in funding.
We have strong support from reputable organizations like Singapore Exchange (SGX), Stock Exchange of Thailand (SET), and others.
We are currently expanding and seeking talented individuals to join us in advancing our position as a leader in the private market industry. If you share our vision of a fair financial marketplace, we welcome you to be part of our team at our company.
Responsibilities
Management of HR Policies
Assist in updating and documenting HR policies, procedures, and guidelines to ensure compliance and consistency within the organization.
Revise policies in accordance with changes in legislation and industry best practices, and maintain detailed documentation for accessibility.
Support for Talent Development
Aid in the creation and execution of talent development programs.
Develop engaging learning materials tailored to our organization’s requirements.
Enhance the onboarding program through the design and implementation of a comprehensive program.
Culture and Communication Activities
Participate in culture enhancement projects to promote the organization’s values and behaviors.
Assist in effectively communicating cultural initiatives throughout the company.
Please note that only candidates selected for further consideration will be contacted due to limitations in our capacity.
Nahclimited
Operations Manager (Travel Industry)
Taipei, Taiwan
Taipei, Taiwan
Full time
Office
Overview
Our client, a prominent travel service provider with decades of international experience, is looking for an Operations Manager to join their team in Taipei, Taiwan.
Responsibilities
Oversee and manage global tour operations in line with customer and agent needs
Develop and lead the operations team to maintain high standards of quality and efficiency
Collaborate closely with Country Managers, Sales team, and Network Offices
Work with the Head of Operations to optimize manpower and enhance operational efficiency
Track cancellation deadlines and ensure adherence to standard operating procedures
Efficiently handle and resolve customer complaints, while overseeing data analysis processes
Requirements
Bachelor's degree in Business Administration, Supply Chain Management, or Tourism/Hospitality Management
Minimum of 10 years of work experience with at least 5 years in a managerial capacity
Demonstrated experience in team leadership and people management
Strong organizational and problem-solving skills
Excellent communication abilities and a capacity to work autonomously
Mature professional capable of performing effectively in high-pressure environments
Our client, a prominent travel service provider with decades of international experience, is looking for an Operations Manager to join their team in Taipei, Taiwan.
Responsibilities
Oversee and manage global tour operations in line with customer and agent needs
Develop and lead the operations team to maintain high standards of quality and efficiency
Collaborate closely with Country Managers, Sales team, and Network Offices
Work with the Head of Operations to optimize manpower and enhance operational efficiency
Track cancellation deadlines and ensure adherence to standard operating procedures
Efficiently handle and resolve customer complaints, while overseeing data analysis processes
Requirements
Bachelor's degree in Business Administration, Supply Chain Management, or Tourism/Hospitality Management
Minimum of 10 years of work experience with at least 5 years in a managerial capacity
Demonstrated experience in team leadership and people management
Strong organizational and problem-solving skills
Excellent communication abilities and a capacity to work autonomously
Mature professional capable of performing effectively in high-pressure environments