Member Service Representative
Cincinnati, USA +2
Full time
Remote
4,507
-
6,760
Monthly
54,084
-
81,120
Annual
Payment in Crypto
Role
Customer service
Work Experience
Less than 1 year
Description
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Skills Required
David Rich
Website
Not specified
Country
Not specified
Description
Not specified
berttha walker
UI/UX Designer
Full time
Remote
UI/UX Designer for SaaS Dashboard (Figma)
Job Summary:
We're building ClearTrack, a lightweight SaaS tool for tracking tasks and performance in remote teams. We're looking for a UI/UX designer to design 6–8 clean, modern dashboard screens (desktop + mobile).
Scope of Work:
1. Design dashboard UI (Task List, Time Tracker, Reports, Settings)
2. Create responsive mockups in Figma
3. Deliver clickable prototype + style guide
4. Collaborate with our developer for smooth handoff
Budget:
Fixed: $800–$1200 (negotiable based on experience)
Requirements:
1. SaaS/dashboard UI design experience
2. Proficiency in Figma
3. Strong communication & fast turnaround
To Apply:
If you're interested, please:
1. Send a short proposal letter explaining why you're a good fit
2. Share your portfolio (SaaS/dashboard preferred)
3. Include your email address
4. Mention your availability and estimated delivery time
Bonus if you have:
Experience designing admin panels or productivity tools
Job Summary:
We're building ClearTrack, a lightweight SaaS tool for tracking tasks and performance in remote teams. We're looking for a UI/UX designer to design 6–8 clean, modern dashboard screens (desktop + mobile).
Scope of Work:
1. Design dashboard UI (Task List, Time Tracker, Reports, Settings)
2. Create responsive mockups in Figma
3. Deliver clickable prototype + style guide
4. Collaborate with our developer for smooth handoff
Budget:
Fixed: $800–$1200 (negotiable based on experience)
Requirements:
1. SaaS/dashboard UI design experience
2. Proficiency in Figma
3. Strong communication & fast turnaround
To Apply:
If you're interested, please:
1. Send a short proposal letter explaining why you're a good fit
2. Share your portfolio (SaaS/dashboard preferred)
3. Include your email address
4. Mention your availability and estimated delivery time
Bonus if you have:
Experience designing admin panels or productivity tools
Payment in Crypto
David Rich
Appointment Setter
California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto
ADDX
HR Intern
Singapore
Singapore
Full time
Office
Company Overview
We are a company that serves as a portal to private markets, aiming to make private market investments more accessible to everyone. We are dedicated to creating a future where financial ecosystems are easily accessible, fair, and secure. Our team believes in the positive impact of capital flowing efficiently, particularly in private markets.
Why Choose Us?
We have developed the first fully regulated platform for digital securities, approved by the Monetary Authority of Singapore (MAS).
Our company, headquartered in Singapore, operates as a global private market exchange with a track record of listing numerous deals and collaborating with well-known entities.
Since our establishment in 2017, we have successfully raised a total of US$140 million in funding.
We have strong support from reputable organizations like Singapore Exchange (SGX), Stock Exchange of Thailand (SET), and others.
We are currently expanding and seeking talented individuals to join us in advancing our position as a leader in the private market industry. If you share our vision of a fair financial marketplace, we welcome you to be part of our team at our company.
Responsibilities
Management of HR Policies
Assist in updating and documenting HR policies, procedures, and guidelines to ensure compliance and consistency within the organization.
Revise policies in accordance with changes in legislation and industry best practices, and maintain detailed documentation for accessibility.
Support for Talent Development
Aid in the creation and execution of talent development programs.
Develop engaging learning materials tailored to our organization’s requirements.
Enhance the onboarding program through the design and implementation of a comprehensive program.
Culture and Communication Activities
Participate in culture enhancement projects to promote the organization’s values and behaviors.
Assist in effectively communicating cultural initiatives throughout the company.
Please note that only candidates selected for further consideration will be contacted due to limitations in our capacity.
We are a company that serves as a portal to private markets, aiming to make private market investments more accessible to everyone. We are dedicated to creating a future where financial ecosystems are easily accessible, fair, and secure. Our team believes in the positive impact of capital flowing efficiently, particularly in private markets.
Why Choose Us?
We have developed the first fully regulated platform for digital securities, approved by the Monetary Authority of Singapore (MAS).
Our company, headquartered in Singapore, operates as a global private market exchange with a track record of listing numerous deals and collaborating with well-known entities.
Since our establishment in 2017, we have successfully raised a total of US$140 million in funding.
We have strong support from reputable organizations like Singapore Exchange (SGX), Stock Exchange of Thailand (SET), and others.
We are currently expanding and seeking talented individuals to join us in advancing our position as a leader in the private market industry. If you share our vision of a fair financial marketplace, we welcome you to be part of our team at our company.
Responsibilities
Management of HR Policies
Assist in updating and documenting HR policies, procedures, and guidelines to ensure compliance and consistency within the organization.
Revise policies in accordance with changes in legislation and industry best practices, and maintain detailed documentation for accessibility.
Support for Talent Development
Aid in the creation and execution of talent development programs.
Develop engaging learning materials tailored to our organization’s requirements.
Enhance the onboarding program through the design and implementation of a comprehensive program.
Culture and Communication Activities
Participate in culture enhancement projects to promote the organization’s values and behaviors.
Assist in effectively communicating cultural initiatives throughout the company.
Please note that only candidates selected for further consideration will be contacted due to limitations in our capacity.
Nahclimited
Operations Manager (Travel Industry)
Taipei, Taiwan
Taipei, Taiwan
Full time
Office
Overview
Our client, a prominent travel service provider with decades of international experience, is looking for an Operations Manager to join their team in Taipei, Taiwan.
Responsibilities
Oversee and manage global tour operations in line with customer and agent needs
Develop and lead the operations team to maintain high standards of quality and efficiency
Collaborate closely with Country Managers, Sales team, and Network Offices
Work with the Head of Operations to optimize manpower and enhance operational efficiency
Track cancellation deadlines and ensure adherence to standard operating procedures
Efficiently handle and resolve customer complaints, while overseeing data analysis processes
Requirements
Bachelor's degree in Business Administration, Supply Chain Management, or Tourism/Hospitality Management
Minimum of 10 years of work experience with at least 5 years in a managerial capacity
Demonstrated experience in team leadership and people management
Strong organizational and problem-solving skills
Excellent communication abilities and a capacity to work autonomously
Mature professional capable of performing effectively in high-pressure environments
Our client, a prominent travel service provider with decades of international experience, is looking for an Operations Manager to join their team in Taipei, Taiwan.
Responsibilities
Oversee and manage global tour operations in line with customer and agent needs
Develop and lead the operations team to maintain high standards of quality and efficiency
Collaborate closely with Country Managers, Sales team, and Network Offices
Work with the Head of Operations to optimize manpower and enhance operational efficiency
Track cancellation deadlines and ensure adherence to standard operating procedures
Efficiently handle and resolve customer complaints, while overseeing data analysis processes
Requirements
Bachelor's degree in Business Administration, Supply Chain Management, or Tourism/Hospitality Management
Minimum of 10 years of work experience with at least 5 years in a managerial capacity
Demonstrated experience in team leadership and people management
Strong organizational and problem-solving skills
Excellent communication abilities and a capacity to work autonomously
Mature professional capable of performing effectively in high-pressure environments
Сrypto.com
Associate, Treasury & Finance Administration
Hong Kong
Hong Kong
Full time
Hybrid
The Finance & Accounting (F&A) team encompasses various functions such as Financial Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury, and Operations. Working together, the team focuses on optimizing global finance initiatives and thriving in a detail-oriented, multitasking environment across multiple exciting project scopes.
Responsibilities
Provide secretarial and administrative assistance to the Treasury team
Coordinate the implementation of new bank structures, services, and control processes
Support senior management in optimizing capital structure and conducting simulations
Manage and oversee bank accounts, leading Bank Relationship Management and bank facility negotiations
Aid in cash forecasting and global cash management, including short-term funding strategies and foreign exchange activities
Assist in developing automated systems and processes for fiat and digital asset operations
Contribute to liquidity forecasts and ongoing liquidity monitoring
Collaborate with product and finance teams to enhance funding, FX, and digital asset positions
Integrate risk and control processes into daily activities to monitor and mitigate risks effectively, escalating when necessary
Requirements
Hold a Bachelor's degree, preferably in finance, accounting, business, or equivalent field
1 to 2 years of Treasury experience preferred; fresh graduates will also be considered
Proficiency in V-Lookup, Tableau, SQL (or equivalent tools), and strong Excel skills
Fluent in English and Chinese
Strong analytical and problem-solving abilities, self-motivated with the capacity to work well under pressure
Demonstrated work ethic and success in fast-paced environments
Exceptional attention to detail with the capability to identify and address issues in complex situations
Familiarity with digital assets is advantageous
Life @ Crypto.com
Empowered to think creatively, explore new opportunities, and collaborate in a dynamic team setting. Transformational and proactive work environment that encourages innovative solutions. Opportunities for personal and professional growth through skill development. Supportive work culture promoting teamwork and mutual aid. Embrace work flexibility with hybrid or remote work options for a better work-life balance. Internal mobility programs for career advancement within Crypto.com.
Benefits
Competitive salary packages
Generous annual leave, including birthday and work anniversary
Flexibility in work hours and hybrid/remote work arrangements
Internal mobility program for varied career pathways
Work perks including a Crypto.com visa card
Crypto.com, founded in 2016, is a rapidly growing global cryptocurrency platform serving millions of customers. Committed to advancing cryptocurrency adoption through innovation, security, and compliance, Crypto.com is dedicated to fostering a fair and inclusive digital ecosystem.
Crypto.com is an equal opportunities employer advocating for diversity and inclusion to strengthen our team with a variety of backgrounds and skills. Applicants' personal data will be solely used for recruitment purposes, and only shortlisted candidates will be contacted.
Responsibilities
Provide secretarial and administrative assistance to the Treasury team
Coordinate the implementation of new bank structures, services, and control processes
Support senior management in optimizing capital structure and conducting simulations
Manage and oversee bank accounts, leading Bank Relationship Management and bank facility negotiations
Aid in cash forecasting and global cash management, including short-term funding strategies and foreign exchange activities
Assist in developing automated systems and processes for fiat and digital asset operations
Contribute to liquidity forecasts and ongoing liquidity monitoring
Collaborate with product and finance teams to enhance funding, FX, and digital asset positions
Integrate risk and control processes into daily activities to monitor and mitigate risks effectively, escalating when necessary
Requirements
Hold a Bachelor's degree, preferably in finance, accounting, business, or equivalent field
1 to 2 years of Treasury experience preferred; fresh graduates will also be considered
Proficiency in V-Lookup, Tableau, SQL (or equivalent tools), and strong Excel skills
Fluent in English and Chinese
Strong analytical and problem-solving abilities, self-motivated with the capacity to work well under pressure
Demonstrated work ethic and success in fast-paced environments
Exceptional attention to detail with the capability to identify and address issues in complex situations
Familiarity with digital assets is advantageous
Life @ Crypto.com
Empowered to think creatively, explore new opportunities, and collaborate in a dynamic team setting. Transformational and proactive work environment that encourages innovative solutions. Opportunities for personal and professional growth through skill development. Supportive work culture promoting teamwork and mutual aid. Embrace work flexibility with hybrid or remote work options for a better work-life balance. Internal mobility programs for career advancement within Crypto.com.
Benefits
Competitive salary packages
Generous annual leave, including birthday and work anniversary
Flexibility in work hours and hybrid/remote work arrangements
Internal mobility program for varied career pathways
Work perks including a Crypto.com visa card
Crypto.com, founded in 2016, is a rapidly growing global cryptocurrency platform serving millions of customers. Committed to advancing cryptocurrency adoption through innovation, security, and compliance, Crypto.com is dedicated to fostering a fair and inclusive digital ecosystem.
Crypto.com is an equal opportunities employer advocating for diversity and inclusion to strengthen our team with a variety of backgrounds and skills. Applicants' personal data will be solely used for recruitment purposes, and only shortlisted candidates will be contacted.