Member Service Representative
Status
Cincinnati, USA +2
Full time
Remote
4,507
-
6,760
Monthly
54,084
-
81,120
Annual
Payment in Crypto
Role
Customer service
Work Experience
Less than 1 year
Description
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Skills Required
David Rich
Website
Not specified
Country
Not specified
Description
Not specified
Status
Albert Aria
Social media manager
Full time
Remote
Just as the job description say's, you will work as a social media manager, and help me meet daily target's without fail. You must show your willingness to work
Payment in Crypto
Sze Nexya
Discord Community Moderator (Web3/Gaming)
Full time
Remote
We are seeking experienced Discord Moderators to join the HolyVerse team as we transition into Season 2. HolyVerse is a Sci-Fi ecosystem featuring NFT planets, resource generation, and competitive racing.Responsibilities:Maintain a positive, hype atmosphere in the server.Manage support tickets and assist new members.Monitor chat to prevent FUD, spam, and scams.Collaborate with the CM and Founder for community events.Requirements:Proven experience moderating Web3 or NFT gaming servers.Deep understanding of Discord safety and bot management.Ability to work flexible 4–6 hour shifts.ADD me on discord ; strawberryloli554
Payment in Crypto
0x Vertex
Part-Time Support in Mexico | Chile | Colombia
Part time
Remote
We're seeking someone currently based in Mexico | Chile | Colombia. We have multiple openings. Details will be shared via chat. Applications should include a LinkedIn profile. It's a long-term opportunity, expected to last over a year.
Anchorage Digital
Member of People Operations, Payroll
Porto Rico
Porto Rico
Full time
Remote
Anchorage Digital is revolutionizing digital asset platforms for institutional involvement in the crypto sphere. Upper echelon institutions engage in digital assets through a range of services provided by the platform, including custody, staking, trading, governance, settlement, and premium security infrastructure. Anchorage Digital operates as home to Anchorage Digital Bank N.A., which is the first crypto bank in the U.S. that is federally chartered. Furthermore, it caters to institutions via other offerings like Anchorage Digital Singapore, Porto by Anchorage Digital, among others.
The company has received funding from renowned institutions such as Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with a valuation exceeding $3 billion in its Series D phase. Established in 2017 in San Francisco, California, Anchorage Digital has office locations in New York, Porto, Singapore, and Sioux Falls. The key thrust of the organization is detailed at the company website or on professional platforms like LinkedIn.
Anchorage, a pivotal figure in financial innovation, is prospecting for a highly adept and meticulous Member of People Ops, Payroll to fortify their People team. As a pivotal member, you will play a crucial role in guaranteeing the flawless running of global payroll operations, directly impacting the financial stability of the diverse team across key international markets such as Portugal and Singapore. This role offers a remarkable opportunity for an autonomous contributor to leverage strong payroll proficiency, address intricate challenges, and contribute to a collaborative and rapidly evolving environment where intellectual curiosity and integrity are highly valued.
Destination -- Anchorage portaliversity --
Factors influencing future Growth & Impact have been identified to facilitate better measurement of impact and delineation of coaching, feedback, and vast and enriching learning experiences aligned with exploration, schema development, and mastery within and beyond the function of the Member of People Ops, Payroll:
Technical Skills:
In-depth knowledge of international payroll laws, tax adherence, and optimum practices, particularly concerning Portugal.
Profound proficiency in the effective deployment and enhancement of HRIS/payroll systems such as Dayforce or Workday to ensure precise and efficient payroll processing.
Application of robust analytical and problem-solving skills to identify and address complex payroll inconsistencies, nuances in Employer of Record (EOR), and compliance hurdles.
Complexity and Impact of Work:
Self-sustained management of full-project life cycles of moderately intricate international payroll endeavors, encompassing data input, reconciliation, reporting, and year-end procedures.
Prioritization and meticulous analysis of diverse payroll dilemmas to make informed decisions independently that ensure prompt and accurate payment processes.
Upholding compliance with global statutory compliances directly impacts Anchorage’s operational soundness and employee contentment across varied jurisdictions.
Organizational Knowledge:
Solid comprehension of Anchorage’s strategic objectives concerning global expansion, integrating them into payroll schematics to ensure scalability and regulatory conformity.
Articulation of the linkage between meticulous and compliant payroll operations and broader departmental goals and the firm’s promise to its employees.
Participation in fostering a culture of excellence and compliance within the People Ops team and organization at large.
Communication and Influence:
Forging robust, collaborative alliances with internal counterparts in HR, Finance, and Legal domains and external counterparts handling Employer of Record collaborations.
Apt adaptation of communication styles to elucidate complex payroll concepts, garner support for procedural modifications, and extend clear directives to employees.
Engagement with senior officials both internally and externally on matters revolving around international payroll strategy, compliance, and enhancements in processes while delineating potential hazards and solutions.
Ideal Candidate Traits:
A paradigm of 5+ progressive years specifically in the arena of international payroll oversight, coupled with deep expertise in Portugal's payroll regulations.
Demonstrated management experience in overseeing payroll for international entities, particularly in Singapore, inclusive of a robust grasp of local statutory obligations.
Proven track record of overseeing Employer of Record (EOR) models and administering third-party payroll providers.
Competency with corporate-level HRIS and payroll systems including Dayforce or Workday.
Exceptional attention to detail, accuracy, and organizational proficiency critical for managing intricate payroll data and workflows.
Strong understanding of multi-jurisdictional payroll levies regulations, social security contributions, and benefits management.
Superior written and oral communication aptitudes, ability to clarify complex payroll information systematically and professionally across varied audiences.
Inclination and proven capability to thrive in fast-paced, high-growth, and dynamic environments within the financial services domain.
Inquisitiveness, integrity, and a proactive disposition towards identifying and implementing operational improvements.
Additional Qualifications (not obligatory but advantageous):
Possession of pertinent payroll certifications like Certified Payroll Professional CPP or its related international equivalents.
Working exposure to global equity compensation administration and reporting.
Background in functioning within high-growth fintech or startup frameworks.
Emotive connection with the soundtrack of Hamilton, chronicling the dawn of a new financial system.
Anchorage Digital underpins the ambitious goals of mainstream finance through the team at Anchorage Village, a convergence of leading minds, propelling forward sustainability in the evolving digital asset ecosystem. With a diverse team exceeding 600 members, united under the primary objective to sculpt the canvas of finance’s future, facilitating secure movement of value in the new global economic landscape.
Anchorage Digital upholds its commitment to a welcoming and inclusive work environment, ensuring respect, support, and connectivity for all individuals, irrespective of origin or background. Celebrating diversity is ingrained in the workplace culture, enabling open identities to manifest conducive to sublime performance.
Anchorage Digital practices equal employment opportunities without bias to race, color, ancestry, religion, gender, national origin, age, citizenship, martial status, disability, gender identity, or veteran status. The organization evaluates proficient candidates without regards to criminal histories, tho abiding by other legislative mandates.
Embarking upon talent rites protection is of paramount significance to Anchorage Digital, garnishing trust amongst clientele through judicious handling of personal and financial data. For insights regarding data processing, individuals can kindly lay queries.
Artificial intelligence aids personnel in the hiring process for components like application revision, resume review, or evaluating responses, however, human decisions retain providence for final hiring resolutions.
The company has received funding from renowned institutions such as Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with a valuation exceeding $3 billion in its Series D phase. Established in 2017 in San Francisco, California, Anchorage Digital has office locations in New York, Porto, Singapore, and Sioux Falls. The key thrust of the organization is detailed at the company website or on professional platforms like LinkedIn.
Anchorage, a pivotal figure in financial innovation, is prospecting for a highly adept and meticulous Member of People Ops, Payroll to fortify their People team. As a pivotal member, you will play a crucial role in guaranteeing the flawless running of global payroll operations, directly impacting the financial stability of the diverse team across key international markets such as Portugal and Singapore. This role offers a remarkable opportunity for an autonomous contributor to leverage strong payroll proficiency, address intricate challenges, and contribute to a collaborative and rapidly evolving environment where intellectual curiosity and integrity are highly valued.
Destination -- Anchorage portaliversity --
Factors influencing future Growth & Impact have been identified to facilitate better measurement of impact and delineation of coaching, feedback, and vast and enriching learning experiences aligned with exploration, schema development, and mastery within and beyond the function of the Member of People Ops, Payroll:
Technical Skills:
In-depth knowledge of international payroll laws, tax adherence, and optimum practices, particularly concerning Portugal.
Profound proficiency in the effective deployment and enhancement of HRIS/payroll systems such as Dayforce or Workday to ensure precise and efficient payroll processing.
Application of robust analytical and problem-solving skills to identify and address complex payroll inconsistencies, nuances in Employer of Record (EOR), and compliance hurdles.
Complexity and Impact of Work:
Self-sustained management of full-project life cycles of moderately intricate international payroll endeavors, encompassing data input, reconciliation, reporting, and year-end procedures.
Prioritization and meticulous analysis of diverse payroll dilemmas to make informed decisions independently that ensure prompt and accurate payment processes.
Upholding compliance with global statutory compliances directly impacts Anchorage’s operational soundness and employee contentment across varied jurisdictions.
Organizational Knowledge:
Solid comprehension of Anchorage’s strategic objectives concerning global expansion, integrating them into payroll schematics to ensure scalability and regulatory conformity.
Articulation of the linkage between meticulous and compliant payroll operations and broader departmental goals and the firm’s promise to its employees.
Participation in fostering a culture of excellence and compliance within the People Ops team and organization at large.
Communication and Influence:
Forging robust, collaborative alliances with internal counterparts in HR, Finance, and Legal domains and external counterparts handling Employer of Record collaborations.
Apt adaptation of communication styles to elucidate complex payroll concepts, garner support for procedural modifications, and extend clear directives to employees.
Engagement with senior officials both internally and externally on matters revolving around international payroll strategy, compliance, and enhancements in processes while delineating potential hazards and solutions.
Ideal Candidate Traits:
A paradigm of 5+ progressive years specifically in the arena of international payroll oversight, coupled with deep expertise in Portugal's payroll regulations.
Demonstrated management experience in overseeing payroll for international entities, particularly in Singapore, inclusive of a robust grasp of local statutory obligations.
Proven track record of overseeing Employer of Record (EOR) models and administering third-party payroll providers.
Competency with corporate-level HRIS and payroll systems including Dayforce or Workday.
Exceptional attention to detail, accuracy, and organizational proficiency critical for managing intricate payroll data and workflows.
Strong understanding of multi-jurisdictional payroll levies regulations, social security contributions, and benefits management.
Superior written and oral communication aptitudes, ability to clarify complex payroll information systematically and professionally across varied audiences.
Inclination and proven capability to thrive in fast-paced, high-growth, and dynamic environments within the financial services domain.
Inquisitiveness, integrity, and a proactive disposition towards identifying and implementing operational improvements.
Additional Qualifications (not obligatory but advantageous):
Possession of pertinent payroll certifications like Certified Payroll Professional CPP or its related international equivalents.
Working exposure to global equity compensation administration and reporting.
Background in functioning within high-growth fintech or startup frameworks.
Emotive connection with the soundtrack of Hamilton, chronicling the dawn of a new financial system.
Anchorage Digital underpins the ambitious goals of mainstream finance through the team at Anchorage Village, a convergence of leading minds, propelling forward sustainability in the evolving digital asset ecosystem. With a diverse team exceeding 600 members, united under the primary objective to sculpt the canvas of finance’s future, facilitating secure movement of value in the new global economic landscape.
Anchorage Digital upholds its commitment to a welcoming and inclusive work environment, ensuring respect, support, and connectivity for all individuals, irrespective of origin or background. Celebrating diversity is ingrained in the workplace culture, enabling open identities to manifest conducive to sublime performance.
Anchorage Digital practices equal employment opportunities without bias to race, color, ancestry, religion, gender, national origin, age, citizenship, martial status, disability, gender identity, or veteran status. The organization evaluates proficient candidates without regards to criminal histories, tho abiding by other legislative mandates.
Embarking upon talent rites protection is of paramount significance to Anchorage Digital, garnishing trust amongst clientele through judicious handling of personal and financial data. For insights regarding data processing, individuals can kindly lay queries.
Artificial intelligence aids personnel in the hiring process for components like application revision, resume review, or evaluating responses, however, human decisions retain providence for final hiring resolutions.
Ubiminds
Business Partner Sênior
Brazil
Brazil
Full time
Remote
** Senior Business Partner**
Location: Remote – LATAM
Type: Full-time
About Ubiminds
Ubiminds is a GPTW company with a focus on people-first values. We partner with American software firms to select the top 5% of Brazilian talent to support their LATAM strategy.
Job Summary
The Senior Business Partner aligns People strategies with Ubiminds' objectives, serving as a strategic consultant for the Delivery Team and Ubiminders assigned to clients. They oversee the employee experience, driving initiatives related to climate, career development, engagement, and well-being to retain highly skilled talent.
Responsibilities
Strategic Consulting: Partner closely with the Delivery Team and leadership to ensure alignment between business strategy, client needs, and employee experience.
Climate and Culture: Conduct quick surveys, check-ins, and 1:1s with Ubiminders to gauge satisfaction, engagement, and potential climate risks, proposing proactive actions.
Career and Development: Lead career development checkpoints and Individual Development Plans (IDPs), supporting technical and behavioral growth in collaboration with Project Managers and clients.
Strategic Retention: Identify turnover or demotivation risks (i.e., burnout, alignment issues, external job searches) and devise rapid, effective action plans with the Delivery Team.
Well-being and Engagement: Drive initiatives for inclusivity, well-being, cultural events, and other activities to reinforce the Ubi culture.
Change Management: Support Ubiminders in client transitions, project changes, or organizational adjustments, ensuring smooth adaptation and minimizing disengagement risks.
Data Analysis: Utilize metrics related to climate, turnover, engagement, and performance to generate strategic reports and aid decision-making.
Compliance and Best Practices: Ensure all People processes align with internal policies, Ubi culture, and industry best practices.
Requirements
Experience: Minimum of 5 years in HR Business Partner roles, preferably in technology companies and agile environments.
Education: Bachelor's degree in Psychology, Business Administration, Human Resources, or related fields. Post-graduate studies in People Management, Coaching, or Organizational Development are advantageous.
Languages: Minimum B2-level English proficiency for interactions with North American clients.
Skills and Competencies
Strong communication and interpersonal skills.
Active listening and empathy to build trust with Ubiminders.
Strategic vision coupled with practical execution capability.
Influencing and negotiating with various stakeholders (Ubiminders, Project Managers, clients, CEO).
Analytical ability to interpret data and suggest evidence-based solutions.
Agility and initiative in proposing quick, effective actions in risk situations.
Desired Qualifications
Experience in technology companies or high-growth environments.
Certifications or courses in HR Business Partnering, Coaching, Conflict Mediation, or People Analytics.
International exposure or experience in multicultural settings is a plus.
Location: Remote – LATAM
Type: Full-time
About Ubiminds
Ubiminds is a GPTW company with a focus on people-first values. We partner with American software firms to select the top 5% of Brazilian talent to support their LATAM strategy.
Job Summary
The Senior Business Partner aligns People strategies with Ubiminds' objectives, serving as a strategic consultant for the Delivery Team and Ubiminders assigned to clients. They oversee the employee experience, driving initiatives related to climate, career development, engagement, and well-being to retain highly skilled talent.
Responsibilities
Strategic Consulting: Partner closely with the Delivery Team and leadership to ensure alignment between business strategy, client needs, and employee experience.
Climate and Culture: Conduct quick surveys, check-ins, and 1:1s with Ubiminders to gauge satisfaction, engagement, and potential climate risks, proposing proactive actions.
Career and Development: Lead career development checkpoints and Individual Development Plans (IDPs), supporting technical and behavioral growth in collaboration with Project Managers and clients.
Strategic Retention: Identify turnover or demotivation risks (i.e., burnout, alignment issues, external job searches) and devise rapid, effective action plans with the Delivery Team.
Well-being and Engagement: Drive initiatives for inclusivity, well-being, cultural events, and other activities to reinforce the Ubi culture.
Change Management: Support Ubiminders in client transitions, project changes, or organizational adjustments, ensuring smooth adaptation and minimizing disengagement risks.
Data Analysis: Utilize metrics related to climate, turnover, engagement, and performance to generate strategic reports and aid decision-making.
Compliance and Best Practices: Ensure all People processes align with internal policies, Ubi culture, and industry best practices.
Requirements
Experience: Minimum of 5 years in HR Business Partner roles, preferably in technology companies and agile environments.
Education: Bachelor's degree in Psychology, Business Administration, Human Resources, or related fields. Post-graduate studies in People Management, Coaching, or Organizational Development are advantageous.
Languages: Minimum B2-level English proficiency for interactions with North American clients.
Skills and Competencies
Strong communication and interpersonal skills.
Active listening and empathy to build trust with Ubiminders.
Strategic vision coupled with practical execution capability.
Influencing and negotiating with various stakeholders (Ubiminders, Project Managers, clients, CEO).
Analytical ability to interpret data and suggest evidence-based solutions.
Agility and initiative in proposing quick, effective actions in risk situations.
Desired Qualifications
Experience in technology companies or high-growth environments.
Certifications or courses in HR Business Partnering, Coaching, Conflict Mediation, or People Analytics.
International exposure or experience in multicultural settings is a plus.