Member of People Operations

At Anchorage Digital, we are revolutionizing the digital asset landscape for institutional engagement with crypto through our cutting-edge platform.

Anchorage Digital plays a pivotal role in the sector by offering custody, staking, trading, governance, settlement, and top-tier security infrastructure for institutions to navigate the digital asset space effectively. Host to the initial federally chartered crypto bank in the U.S., Anchorage Digital serves institutions via various channels worldwide.

The company boasts major backing from top entities like Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, setting its Series D valuation above $3 billion. Originally founded in San Francisco, California, in 2017, Anchorage Digital now operates from multiple locations, including New York, Porto, Singapore, and Sioux Falls.

This position presents an exciting prospect for a diligent and detail-oriented individual to join the dynamic world of People Operations at Anchorage's Portugal office as a "Villager." As a vital member of the People Operations team, you will have a hand in fostering a seamless and exceptional employee experience, encompassing meticulous HR data management, workplace oversight, and harmonizing local employment nuances. This opportunity is ideal for someone with a sturdy HR operations background, ready to contribute to a collaborative work culture, uphold our quest for excellence, and help create a remarkable environment for our team.

We have constructed the Factors of Growth & Impact to aid Villagers in gauging their influence and expressing coaching, feedback, and the valuable learning that stems from exploring, developing, and mastering capabilities within and beyond the Member of People Operations role in Portugal.

Technical Skills:

• Skillfully maintains accurate HRIS data and oversees routine People Operations duties leveraging HR systems and processes expertise with guidance from more seasoned team members.
• Gains proficiency in Portuguese labor laws and company policies to ensure compliance and facilitate vital employee lifecycle stages such as onboarding and offboarding.
• Utilizes competencies in HRIS platforms like Dayforce or Workday to enhance operational efficiency and troubleshoot routine system issues.

Complexity and Impact of Work:

• Oversees day-to-day People Operations functions within established parameters, contributing to a conducive and productive workplace environment for the team in Portugal.
• Utilizes judgment to address less intricate problems concerning workplace experience, facilities, and the employee journey, receiving general instructions for routine tasks.
• Persistently pursues a deeper grasp of Anchorage's global HR systems, procedures, and best practices, translating learned concepts into local operational activities.

Organizational Knowledge:

• Clearly interprets Anchorage's mission and primary business objectives, recognizing how the Portugal People Operations function bolsters the organization's strategic triumph and staunch commitment to excellence.
• Comprehends the broader People Operations squad strategy, identifying the alignment of local initiatives and contributions with global imperatives and values.
• Demonstrates acumen of Anchorage's collaborative ethos and how People Operations nurtures an atmosphere of intellectual curiosity and integrity.

Communication and Influence:

• Articulates updates and shares essential information affecting colleagues, both proactively and clearly, with Villagers, managers, and vendors in English and Portuguese.
• Cultivates and maintains productive internal relationships with stakeholders and external ties with vendors to buttress seamless workplace operations and employee services.
• Actively adds to People Operations team conversations and troubleshooting endeavors, proposing insights and resolutions for routine challenges while providing ongoing encouragement.

You may be well-suited for this role if you possess:

• 2-3+ years of applicable experience in People Operations, Human Resources, or a related field, preferably within financial services or a fast-paced corporate setting.
• Demonstrated prowess and familiarity with leading HRIS platforms like Dayforce or Workday for adept data management and reporting.
• Experience managing complete employee lifecycle processes encompassing onboarding, offboarding, and relevant administrative responsibilities.
• Sound understanding of Portuguese labor laws, regulations, and compliance requisites.
• Exceptional written and oral communication skills in English and Portuguese with proficiency in both languages.
• Expertise in workplace experience management inclusive of oversight on facilities, supplies inventory, and vendor relationships.
• A meticulous attitude toward data accuracy, strong organizational capacities, and an unwavering focus on detail.
• Ability to work collaboratively within a team, fostering strong internal and external relationships.
• A proactive and problem-solving mindset, comfortable operating within established guidelines while striving for process enhancement.

Although not obligatory, additional merit if:

• You hold a pertinent HR certification (e.g., SHRM-CP, PHR, or a recognized Portuguese HR qualification).
• You have experience supporting a rapidly expanding employee base in a global organization.
• You possess foundational comprehension of compensation and benefits administration.
• You appreciate the soundtrack to Hamilton, which chronicles the inception of a new financial system.