Institutional Product Solutions Senior Specialist
Binance, a global blockchain ecosystem renowned for its leading cryptocurrency exchange, is seeking an experienced professional to oversee product operations and commercial enablement related to its institutional product suite. This individual will collaborate closely with various teams including Product, Business Development, Sales, Client Services, Compliance, Legal, Risk, and Operations to ensure product readiness, client engagement, go-to-market strategies, and operational excellence.
The ideal candidate will possess strong expertise in product operations, coupled with the skills to engage with institutional clients, articulate product value propositions, and collaborate with Business Development teams on strategic initiatives.
Responsibilities:
- Lead operational readiness and support for institutional products, maintaining processes, controls, documentation, and internal coordination.
- Partner with Product and cross-functional teams to facilitate product launches, enhancements, and lifecycle management.
- Collaborate with Business Development teams to assist in institutional client pitches, product positioning, and solution discussions.
- Translate product features into clear client-facing value propositions, pitch materials, FAQs, and enablement content.
- Support institutional sales conversations by explaining workflows, product features, operational considerations, and implementation needs.
- Coordinate with various teams to ensure timely execution, issue resolution, and continuous improvement in product performance.
- Manage internal documentation, operating procedures, training materials, and launch checklists for institutional products.
- Gather feedback from clients and internal stakeholders to drive product improvements and operational enhancements.
- Track key metrics related to product adoption, client onboarding, operational performance, and service quality.
- Serve as a liaison between commercial and product teams to align market feedback with execution priorities.
Requirements:
- 8+ years of experience in product operations, institutional business support, fintech, or digital assets.
- Extensive understanding of institutional clients' needs in different product areas.
- Prior experience in supporting institutional client engagements, commercial discussions, or solution-based selling.
- Strong communication skills to convey product value propositions to internal and external stakeholders effectively.
- Excellent cross-functional coordination abilities with experience working across various teams.
- Proficiency in managing operational processes, documentation, and stakeholder alignment.
- Strong analytical and problem-solving capabilities with attention to detail.
- Familiarity with digital assets, operational workflows, and control considerations.
- Fluency in English and Mandarin to collaborate with overseas partners.
Working at Binance:
- Shape the future with the world’s leading blockchain ecosystem.
- Collaborate with top talent in a global, user-centric organization with a flat structure.
- Engage in unique, fast-paced projects with autonomy in an innovative setting.
- Thrive in a results-driven workplace with opportunities for career growth and learning.
- Competitive salary and comprehensive company benefits.
- Work-from-home flexibility based on business team requirements.
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